SERVER BACKUP ™ Maxtor OneTouch II Small Business Edition User’s Guide P/N: 20280700
Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Drive Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Introduction 1 Thank you for selecting a Maxtor product. Included in this Kit Designed for the small business, your new Maxtor OneTouch TM II Small Business Edition installs easily and includes a simple wizard interface for setting up automated backup schedules, drive management, security and backup settings, and file restoration. The Maxtor OneTouch II Small Business Edition comes complete with the components shown in Figure 1. Familiarize yourself with each of these items prior to installation.
1 Drive Components System Requirements Before installing your new drive, review the features shown in Figure 2. Server (minimum server requirements) Front • Pentium III, 500 MHz equivalent processor or higher (does not support Intel A64 family) Back • Windows Server (Server 2000, Advanced Server 2000, and Server 2003 Standard Edition) • Windows Small Business Server (2000 and 2003) Maxtor OneTouch Button Status Light (Flashing Blue Lights) Security Locking Slot USB Port Figure 2.
Handling Precautions About this Guide Handle your drive with care! Follow the precautions listed here or you could damage your drive and void your warranty. Review the Maxtor Limited Warranty Card, included in the box, for more information. The following symbols and conventions are used in this guide: The following precautions can prevent loss of data: Italics Used for emphasis and to identify new terms, • Do not bump, jar, drop the drive or move while in operation. • Do not stack drives.
1 Maxtor Product Support Maxtor Corporation provides a comprehensive product support section on its web site, including the latest software drivers, product specifications, user’s guides, a complete troubleshooting section, and the Maxtor Knowledge Base – for answers to the most frequently asked questions. Maxtor USA Support Visit www.maxtorkb.com for the following information: • Search the Hard Drive Knowledge Base We store all resolved problems and FAQ’s in our knowledge base.
2 Installing Your Drive In this chapter you will install your Maxtor OneTouch II Small Business Edition drive, the EMC® Dantz® Retrospect® Express Express HD Server backup software, and activate the Maxtor OneTouch button for simple backups of your valuable data anytime you need them. To ensure a successful installation, follow the steps outlined below. Please do not connect the drive to your computer until after you have installed the software. Follow these steps to install your drive Step 1.
The Select Language screen will appear. 3. Select your language. The Main Menu will appear next. 2 4. Select Install Software. The Install Software screen will appear. 5. Select Server Software. It may take a few seconds for the next screen to appear. If a message appears asking you to restart, follow the on-screen directions to restart your computer. (Please do not eject the Installer CD.) Once your computer restarts, you will see the next screen. OneTouch II Small Business Edition drive.
If you have chosen not to install Retrospect, eject the Install CD and go directly to “Step 2. Connect the Drive” on page 8. If you have chosen to install Retrospect, please do not eject the Install CD and go to the next step. 12. Click Next. You may see a message that the Microsoft.NET software will be installed on your computer. If so, follow the onscreen instructions to complete the installation. The Retrospect Express HD Server welcome screen will appear.
Step 2. Connect the Drive Connecting the USB Cable The Maxtor OneTouch II Small Business Edition drive connects to your computer using a USB interface. Make sure you know where the USB interface is located on your computer. To connect the USB cable 2 Please Install the software BEFORE you connect the drive. Connecting the Power 1. Plug the flat end of the USB cable into any available USB port on your computer. This USB logo ™ may help you identify a USB port. 2.
Your new drive will appear in the same way as your other drives, with a letter assigned to it by the operating system. The assigned letter will vary depending upon the number of other drives connected to your computer. Make a mental note of this drive letter. 5. To register immediately, enter your information in the registration form provided and click Register. If you do not wish to register at this time, click Register Later. If you have already registered, click Already Registered.
To close Retrospect Express HD Server, click the ‘X’ located at the upper right corner of the window. You can back up manually, at any time, by pressing the button on the front of your drive. 2 Your hardware and software installation is now complete. See “Using Your Drive” on page 20, for information about using your drive and using Retrospect Express HD Server.
3 Installing the Client Software The Maxtor OneTouch II Small Business Edition provides you the flexibility to launch and monitor your server backup from any client computer. To ensure a successful installation, follow the steps outlined here. c. Double-click on the Launch.exe icon. 3 OneTouch II Small Business Edition Client Installation Perform the following steps to successfully install and use the Maxtor OneTouch II Small Business Edition Client software. 1.
3. From the Main Menu, click on Install Software. 4. Once you are at the Install Software screen, select Client Software to begin the OneTouch II Small Business Edition Client installation. 3 5. The OneTouch II Small Business Edition Client Setup prepares to install the software.
6. At the Welcome screen, click Next>. 8. At the Customer Information screen, enter a user name and company name (if applicable). Choose the application installation option: - Anyone who uses this computer or - Only for me and click Next>. 3 7. Review the License Agreement and click Yes to accept. 9. At the Choose Destination Location screen, click Next> to accept the default destination folder or Browse to select another installation location. 10. The Setup Status screen will appear.
11. When the OneTouch II Small Business Edition Client software completes the installation, click Finish. Using the Maxtor OneTouch II Small Business Edition Client Software When installed/active, the OneTouch II Small Business Edition Client will appear as an icon in your Windows System Tray. 3 Click on the OneTouch II Small Business Edition Client icon to open the program. If prompted, restart your computer.
Options - Server Discovery This option allows you to identify (Discover) networked servers that have Maxtor OneTouch II Small Business Edition Server Software installed. Select Find Server(s) to activate this option. You must configure your server to accept incoming and outgoing requests so it will allow exceptions of UDP Port 4301 and 4302 and/or the Maxtor Small Business Edition Client application. Once discovered, all available servers will be displayed. Click Exit to close the window.
If only one server is found, you will be prompted to launch the backup. If more than one server is found, then you will be presented with a list of up to five servers. Select the check box associated to the server you want to launch a backup from and click Launch. 3 that Retrospect Express HD Server will start the backup process in 20 seconds. Options - Backup Status This option allows you to remotely check the status of the current (or last) Retrospect Express HD Server backup.
This example shows that a backup is still in progress on the server. Options - E-mail Notification Settings This option allows you to send an e-mail message from the server that notifies you of the backup status. Select Email Notification Settings to activate this option. 3 At the Email notification settings screen, select Enable. This example shows that a backup completed successfully on the server.
Enter your e-mail address and the SMTP Server and click OK. At this point, you will be sent an e-mail message to the aforementioned address each time there is a new backup status associated with the Maxtor OneTouch II Small Business Edition connected to your server. If you want to be notified only when problems occur, check the Email Me Only When Backups Fail box. Click OK when all options are entered. Options - Exit 3 If authentication is required, check the My Server Requires Authentication box.
Restarting the Maxtor Small Business Edition Client Software 3. Select the Maxtor folder. The Maxtor Small Business Edition Client software is not located in a Startup folder and cannot be launched through standard methods. To restart the Maxtor Small Business Edition Client: 4. Select the Small Business Edition Client folder. 1. Click on Start menu. 5. Select Small Business Edition Client. 3 2. Select Programs.
4 Using Your Drive Once installed, you can use your new Maxtor OneTouch II Small Business Edition drive in the same way you use the other drives on your computer. Some of the basic ways you can use your new drive are: • Back up your entire server through scheduled backups or with the use of the OneTouch button. 4 • Move or copy files or folders from your other drives, CD-ROMs, or other storage devices. • Within virtually any application, save files to and open files from the new drive.
Connecting and Disconnecting the Drive The USB interface allow you to hot swap your Maxtor OneTouch II Small Business Edition drive; that is, connect and disconnect the drive while the computer and your drive are turned on. To connect the drive to your computer 1. Make sure the drive is turned on and that both blue lights are illuminated. 2. Plug the USB cable into the drive and your computer.
Using the Maxtor OneTouch Settings Your Maxtor OneTouch II Small Business Edition drive includes a utility that allows you to: • Find out more information about your drive • Customize your OneTouch button to open a different application or file 4 Drive Management: Where you can view information about your drive, adjust power settings, customize the OneTouch button, run diagnostics, and adjust performance settings.
Customize OneTouch Button You can set the button on your Maxtor OneTouch II Small Business Edition drive to open an application or file of your choice. Click Browse, double-click the application or file, and click Apply. If you did the Full Installation, including Retrospect, the button on your Maxtor OneTouch II Small Business Edition drive is automatically set to start a full system backup whenever you press it. If you customize it, it will disable your OneTouch button backup settings.
You may also choose a secret question (from the list provided) and type in the answer. If you do not want to choose a secret question and answer, go to step 5. 3. 4. 5. 6. 7. 4 Choose a Secret Question. Enter and re-enter an answer to the question. Click Apply. Click Confirm. Click Close. Changing your Password 1. Click Security Settings. 2. Click Change Password. 3. Enter your current Password. 4. Click Continue. 5. Enter a new password following steps 2 - 6 in Setting your Password.
Dantz Retrospect Express HD Server User’s Guide Adding Rubber Feet to Your Maxtor OneTouch II Small Business Edition Drive Use the built-in help system in Dantz Retrospect Express HD Server by clicking the question mark icon at the top of the screen in Retrospect. If you plan to use your drive on a desk surface, your kit includes four rubber feet to protect your drive and the surface of your desk. Note: You will need Adobe Acrobat Reader™ installed to open the guide.
5 Restoring Your Drive Using Dantz Retrospect Express HD Server In the “Restoring your Computer” section, later in this chapter, we will show you how to restore all the files on your computer in the event that your system is damaged or completely erased. Understanding Restore Points The first step to backing your files is to create a restore point. A restore point is simply a snapshot of your files based on a specific date in time.
Running an Immediate Backup Restoring From Your Backup Though comprehensive backups can be scheduled to run at predetermined times, you can launch them at any time by doing one of the following: At times, your critical data may be corrupted. Fortunately, Dantz Retrospect Express HD Server provides you with the ability to restore your crucial files.
6. Click Next. You will now be asked where you wish to restore your files to. You have two options: • Their original location • The following location 7. Make your choice and click Restore. Dantz Retrospect Express HD Server will then restore the files to your pre-selected location and provide you with the time that it will take to complete the restore. When finished, the Dantz Retrospect Express HD Server window will appear.
Viewing Restore Point Logs Creating Dantz Retrospect Express HD Server Duplicates There may be times that you want to see what may be causing problems with various restore points. You can accomplish this through viewing a restore point log. A duplicate saves the most recent version of files, in their original format, and overwrites the previous version. The following steps will show you how to create a duplicate. 1. Open Dantz Retrospect Express HD Server.
3. Click Duplicate and click Next. From the file duplication window, you can: • Choose specific files and folders • Choose files by type 4. Make your choice and click Next. Restoring Files from a Duplicate Restoring files from a duplicate is as simple as drag and drop. 1. Open My Computer and double-click on the drive letter associated with your Maxtor OneTouch II Small Business Edition drive (or whichever drive you used to do your duplicate backup).
Restoring Your Complete System To restore your system: 1. Prepare your hard drive. Partition, if necessary, and format. 9. Place a check next to My Computer to select your entire computer for restore. 10. Click Next. Now select where you want to restore your files. 2. Install your operating system. The following service packs need to be applied: Windows 2000 Server, Service Pack 3. Microsoft Internet Explorer 5.01 or later is required for all windows operating systems. 3.
Rotating Backups Your data is the life of your office. The Maxtor OneTouch II Small Business Edition provides an effective, backup/restoration tool for ensuring that you can return your sever back into operation in an efficient and timely manner. However, what if your office was damaged from a fire or other natural cause? What if all of your computer equipment was stolen? These events could spell disaster to your business…your livelihood.
3. After a predetermined time, remove the current Maxtor OneTouch II Small Business Edition from your server and store it in an offsite location. Note: Safely disconnect your Maxtor OneTouch II drive by using the Safely Remove Hardware option located in the system tray. 4. Return the second Maxtor OneTouch II Small Business Edition to your office and connect it to your server. 5. Repeat this process per your backup schedule.
6 Glossary Backup – In Dantz Restropsect Express HD Server, a backup contains all the files and folders you selected to back up from a specific point in time. Previous backups are preserved, allowing you to store copies of your backup files from multiple points in time. See Restore Point. Byte – A unit of storage on a drive that holds a single character. A byte is equal to 8 bits. Capacity – The amount of information, measured in bytes, that can be stored on a drive. Also known as storage capacity.
Mbps – (Megabits per second) When used to described data transfer rates, it refers to one million bits per second. Spin Down – Refers to the actual spinning of the disk mechanism. When a disk spins down, it stops spinning, thus conserving power. NTFS – The primary file system for Windows 2000 and XP operating system that organizes files on your computer. Supports large capacity hard drives up to 2 TB. Startup Disk – The drive from which the operating system loads to start up your computer.
Index A About this Guide Adding Rubber Feet to Your Drive 3 25 B Backing up Your Computer 14 C Connecting and Disconnecting the Drive 21 D Dantz Retrospect Express HD Server User’s Guide Disconnect the drive from a Windows system Drive Components 25 21 2 H Handling Precautions 3 I Installing push-button feature the software Installing Your Drive 5 5 5 M Maxtor Product Support 4 O OneTouch lights 36 Index 20 R Restoring your Computer Retrospect, Installing the software registering S Softwar
©2005 Maxtor Corporation. All rights reserved. Changes are periodically made to the information herein which will be incorporated in revised editions of this publication. Maxtor may make changes or improvements to the product(s) described in this publication at any time and without notice. For purposes of measuring storage capacity, a gigabyte (GB) equals 1,000,000,000 bytes. Compression assumes 3:2 compression ratio with the Maxtor OneTouch II Small Business Edition solution.
