Specifications

ManualsBrandsSeagate ManualsHome building and DecorST11200N

Field

Service

Handbook

for

Silicon Graphics Workstations

Crimson

IRIS-

GreatEastern

TECHNOLOGY

Summary of content (122 pages)

PAGE 1
Field Service Handbook for Silicon Graphics Workstations TM Crimson IRIS- i GreatEastern T E C H N O L O G Y
PAGE 2
PAGE 3
Field Service Handbook Crimson Workstations Great Eastern T E C H N O L O G ' f Table of Contents Section I-Specifications ................................................................ 1-1 .................................................................................1-1 Product Description Features ................................. ......................... Models 1-2 Systems configuredwith 16 MB of lowdensity memory........1-2 Systems configuredwith 64 MB of high-density memory......
PAGE 4
Field Service Handbook for SGI Cdmson Section 24onfigurations ..................................... Displaying the System Configuration 2-2 ................................................................ 2-3 Chassis Configurations Chassis-Front View (without cover) Chassis-Rear View (without cover) Chassidackplane (rear view) Chassis-PS3 Status Panel PCA Chassis-Card Cage ... Chassis-Slot Assignments Slot Assignmentsfor Graphics Subsystems ..................................... .....................
PAGE 5
Table of Contents Field Servke Handbook for SGI ........................................ Disk D r i v e 1GB 3.5" SCSl-2 Seagate ST11200N ............................................................. ....................2 4 0 ................ Disk D r i v e lGB 3.5' SCSI-2 IBM 0663E15 ....................................................................... Disk Drives-2.4GB 5.25" SCSI.2 IBM 0663 ..................... Tape Drives-l.3GB 4mm.DAT SCSI Archive E4320NT ..................................
PAGE 6
...............................3-24 integrated Diagnostics Environment (IDE) Running ID€ : ID€ Commands System Configuration Flags Displaying ID€ Flags............................................................ IDE Flags Using ID€ to Test the System Running IDE Test Groups or Subte sts ......................................................................... 3-24 ....................................................... ............3-25 ................................................. 3-26 3-26 f ........
PAGE 7
Table of Contents Reld Service Handbook for SGI Section 5-Field Replaceable Units ............... ............................5-1 5-1 : Part Number Nomenclature Printed Circuit Assemblies Peripheral Devices Assemblies............................................................................. Cable Assemblies ..................................................... ................................................................. ..................................................................
PAGE 8
.. .
PAGE 9
PAGE 10
Fidd Service Handbook for SGI CflmsOn Models Crimson Series systemsare configured in a number of models basedon the processor speed (most systems come standard with R4OOO microprocessor), installed memory (16 or64 MB standard), and graphics subsystem. Crimson systems are also configured as network servers (withouta graphics subsystems). The section belowlists the model numbersfor standard configurationsof systems based on the amountof installed memory.All Crimson systems are shipped with.a 1.
PAGE 11
Systems configured with 64 MB of highdensity memory M o d s 1 Number Processor Graphics Subsystem WWDCR64S R4000 (server) None R4OW Entry WWOCRMXS R40W xs W6-4DCR64XS24 R4000 XS24 W6-4DCR64EG R4OW Elan WWDCR64EX R40W Extreme W6-4DCR64RE R4000 W6-CRIMlSOVGXT R4400 WG-CRIM150RE R44W Engine Reality VGXT Engine Reality *Note. Before July 1994, this configurationwas called the “Jurassic Classic” (model number W6-JUR64vGW.
PAGE 12
Field Service Handbook for SGI Crimson EnvironmentalPhysical Specifications This section contains environmental and physical specifications for Chon systems, whichare configured in a single towerchassis. EnvironmentaUPhysical Specifications .................50 to 95°F (10 to 35°C) Storage temperatart ........................... 14PF (-40 to 60°C) Operating temperature ... .. Stze and Weight C W ............................................
PAGE 13
specifications Field Senrice Handbook for SGI Power Line voltage .................................... 104-132 VAC 200-240 VAC current ............................................ System-20 amps at 120 VAC 10 amps at 240 VAC Monitor-2.5 amps at 12OVAC AC frequency range............ 47 to 63 Hz Input plug........................................ 5-20 Heat displacement .............
PAGE 14
.... ..,. .
PAGE 15
Section 2-Configurations his Section contains the following configuration informationfor Crimson systems: Chassis configuration Slot assignments Component location and jumpering for CPU board 0 0 Maw I03B YO contxollcr Graphics subsystems .
PAGE 16
Displaying the System Configuration Use the hinv (hardware inventory) command to displaylist a of hardware configured in the system. Executethe hinv command from the Commbd Monitor (see Section 3, page 3-3) or from the IRIX system prompt. To display a hardware con6guration l ist. At the I R E system prompt or the Command Monitor prompt, enterhinv. .. The system displays list a similar to the following: 1 50 MHz IP17 Processor FPU: MIPS R4010 Floating Point Chip Revision:0.
PAGE 17
Field Service Handbook for SGI Chassis Configurations Crimson systems are configured in a single tower deskside chassis, which is the same single tower chassis supported by POWER Series systems. . 14-slot desksidechassis .Front loading 9U VME card cage .' Four front-loading drive bays W o 5.25"half-height drive bays W o 5.
PAGE 18
Field Service Handbook for SGI CrimsCn Chassis-Front View (without cover) I , I / .... .
PAGE 19
ReM Service Handbook for SGI Configurations Chassis (Front View)-Comments 1. Fault and powerLEDs. on-off switch, system reset switch, and thermal sensor reset switch reside on thePS3 status panel PCA(see page 2-10), located behind s t a t u s panel plate. 2. Power LED remains litafter system is powered-on; indicatesnormal DC power. 3. Fault (yellow)LED is lit and steady during power-on tests (POSTS).After system passes itsPOSTS,fault LED goes out . s e l f ... 4. If system fails its POSTS.
PAGE 20
Fidd Service Handbook for SGI Chassis-fIear View (without cover) FM Bdcprrw t 0 0 J. 000 .. .: .. .\ .. . ..- .... .... . ... . . I. ..-- .... :::=;:::.:.v:: " ~ .. ,:.:{ i.:, i . i:: .1 0 - 0 U I L ... .
PAGE 21
Field Service Handbook for SGI Configuratlons Chassis Rear VieHF--Comments 1. Power supply circuit breaker controls input power to power supply. 2. Power bus bar connects+/- 5V from power supplyto backplane. 3. Power supply fan configured with power supply assembly. 4. See page 3-33 for procedures describing howto check power supply voltages.
PAGE 22
Reid SenriceHandbook for SGI Chassis-Backplane (rear view) 14 13 12 11 10 0 4 I ..... ..... .....: . . ... ... j : . . 3 2 1 .-... ....- ...... .. .. .. .. . . I . . . ... .."< ,... . ,- . - . .... .- 0 0 0 .- . :- . . 0 . . : : . . ....." 0 0 ... : . . . . . . . :. . ! .......... ......: 0 0 J11 2-8 . .
PAGE 23
L ReM Service Handbook for SGI Configurations Backplane--Comments 1. The Crimson system uses a multi-processor systems backplane (FRU# 030-0197-OOx). 2. Remove rear cover and backplane cover access to the backplane. 3. Backplane slots comprise thefoilowing buses: :. . 0 Slots 1 4 = VME bus 0 Slots 5-8 0 Slots 9-14 = Graphics bUS = mu bus (vo--av) For slot assignments,see page 2-13. 4. As a general guideline, populate theVME slots from slot1 to slot4. 5.
PAGE 24
Field Service Handbook for SGI Crimson Chassis-PS3 Status Panel PCA . ... 0 0 0 J -;+----I hunm 0 PS-Comments 1. The PS3 displays status information about the system;it also can be configured to assist in troubleshooting system problems. 2. To view the system stams display or voltage LEDs. set them d e DIP switches, or use the voltagetest pon i ts,you must remove thePS3 board from the chassis. To remove thePS3: Remove any devices in the top two drive bays.
PAGE 25
Field Service Handbook for SGI Configurations 4. System power switchis used to turn power on and off to the system. 5. System status LEDs-Two system status L E D s provide systemstatus information. Power LED (green-it when system power supplyis normal. is powered on and the system's DC Fault LED (yellow)-Lit when systemis powered on and while the POSTS an ruaning; fault LED goes out when system passes its P O S T S and entcrs the PROM Monitor or boots the operating system.
PAGE 26
Field Service Handbook for SGI CrlmsoCr Chassis-Card Cage .. : _ 1 2 3 4 5 6 7 0 9 10 11 12 13 14 or CGZ ..
PAGE 27
Configurations Chassis-Slot Assignments The following table lists the slot assignments for the single towerchassis.
PAGE 28
Slot Assignments-Comments 1. See tableon previous page for slot assignments. 2. Card cage is located behiud the system bulkhead. f 3. Conftgure V M E controller boards in slots 1-4 0 h~tall VME boards be-g with Slot 1. "here must be either aboard installed in a slot orjumpers installed between the beginning of the VME backplye and the lastVME board (seepage 2-8 for jumper locations). ._... Slot 4 may contain either aVME board or a CG2 genlockvideo board. 4. The 103B must be slotinto install . 5.
PAGE 29
Field Service Handbook for SGI Conlgurations CPU Board Crimson systems are configured with a single-processor IP17 CPU board, which is configured with two different MIPS microprocessors. The microprocessor is permanently mounted on the CPU board. 0 100MH~R4000 16 K primary cache (8 K datal8 K instruction) 1 MB secondary cache ... ..
PAGE 30
CfimsOn ' Reld Service Handbook for SGI CPU4P17 Component Locations I I C W aacibtor ( 5 0 MHz) CPU C W fur 2 - 16 Q Great Eastern Technology11/96
PAGE 31
Configurations Field Service Handbook for SGI IP174omments 1. The IP17 CPU resides in slot 6. 2. Because theMIPS R4xOO microprocessor runs extremely hot. a heatsink and cooling fanare mounted directlyon the microprocessor. 3. CPU cooling fanC O M C C ~ to ~ cooling fanpower connector at location JSPI. 4. The P I 7 must run with aI03B YO controller. 5. S u i a l YO connector connectsCPU board to PP2 serial YO panel (containing keyboard. mouse, andserial ports).
PAGE 32
Crlmsocr Field Sefvlce Handbook b r SGI Memory Crimson systems use 8Ons, 72-pin single in-line memory modules (SIMMs), which reside on the IP17 CPU board. These SI"s provide e m r comction checking (ECC)funtionality. 32 slots, physically organized in four groups of eight slots. Slots are logically organized in to banks; each bank consists of two S I " slots. ...... Each group of slots consists of banks 1 - 4. Systems support 2 MB (low-density) and 8 MB (high-density) SIMMs.
PAGE 33
Reid Senrice Handbook for SGI Configurations Memory-Rules for Populating Memory Slots 1. Install eight SI"s at a time, populating a l l slots that comprise a bank 2. Populate consecutivebanks, beginning with bank 1 and ending with bank 4. 3. To mix 2 MB and 8 MB SI"s on an IP17 CPU board. follow these rules: Populate a bank with the same-capacity SI"s.
PAGE 34
field Service H~dboolcfor SGI I/O Board 1038 Component Locations f ... P KaQ3 2-20 (0 PROM Monitor EPROM.
PAGE 35
Conflgurations ReM Service Handbook for SGI 1. "he I03B board resides in slot 5. 2. The I03B has two SCSI controllers on-board. 3. The I03B has one Ethernet control on-board. 4. For Ethernet andSCSI fuses, use a 2A 125V replacement fuse. 5. Both SCSI controllers use the same fuse. 6. The PROM Monitor logic resideson EPROMs on theI03B. 7. The connectorat location J3 is the connectorfor the secondSCSI controller (SCSI bus 1). 8.
PAGE 36
Crimson Field Service Handbook for SGI Graphics Subsystems Crimson systems can be configured with seven different graphics subsystems: Entry .. .. .... 0 xs e XS24 0 Elan Extreme(EX) VGXT Reality Engine (RE) t Note: The Entry,XS,XS24,and Elan graphics subsystems consist of the same field replaceable units (FRUs) as the graphics supported by Indigo systems. The Extreme graphics subsystem consistsof the sameFRUs supported byIndigc? EX systems.
PAGE 37
Configurnlions Field SenAce Handbook for SGI Adapter Graphics-MGl The MGl VME adapter adapts single-board graphic subsystemsto the Crimson's 9U VME format The graphics subsystemfits into the MG1 frame and connects to the connectoron the MG1PC4 board., which also contains logic ASICs that enable the single-boards graphics.subsysteems to run in theCrimson. .. ................... .................. ....................................... ........... .... "..._......... . ." ....".......... ..............
PAGE 38
SGI ClimsOn Motherboard The XS, xS24,and Elan graphics subsystems are configured with a GFU graphics Graphics-GRZ motherboard. The GR2 can be configured with one or four GE7 Geometry Engines and one or three VM2 video memory modules.Merent graphics subsystems will be configured with different quantitiesof GE7s and VM2s. BD @ . ._. Conmctorto MG1 adapter d ' I 1 ' ....."".."-..:. ; w . . . I I 2-24 II -.
PAGE 39
Field Service Handbook for SGI coilflguranons 3. In graphic subsystemsconfiguredwith one VM2 memory module,the vM2must reside in location P14. ... 4. For normal operation,jumper at location P% must be installed (jumper is used for manufacturing testing). 5. If using a GR2 graphics motherboardfrom an Indigo,the ejector clips mustbe removed before installing the GR2 into the MG1 adapter.
PAGE 40
Crimson Field Service Handbook for SGI Graphics-Entry The 8-bit Entry graphics subsystemis configured with the following boards: 0 LC2 graphicboard MG1 VME adapter The LG2 board contains a 13W3 video connector anda 15-pin composite video connector. Comments 1. Resides in slot 9. 2. If using an LG2 from an Indigo system, the ejectorclips must be removed to installed LG2 into MGl adapter.
PAGE 41
Configurations Field Service Handbook for SGI Gmphics-XS The 8-bitXS graphics subsystem consists of the following: GR2 graphics motherboard Configured with one GE7 Geometry Engine OneVM2 8-bit video memory module . 0 ... ... VB1.l Video Buffer daughter card MG1 VMEadapter ., .....'. . ............ Comments 1. The XS graphics subsystem resides in slot 9. 2. The GE7 Geometry Engine resides in location U43.The otherthree GE7 sockets are jumpemd with an interconnect 3.
PAGE 42
CfimsOn Reid Service Handbook for SGI ' Graphics-XS24 The 24-bit XS24 graphics subsystem consistsof the following: GR2 graphicsmotherboard Configuredwith one GE7 Geometry Engine ThreeVM2 8-bit video memory modules VBl.lVideoBufferdaughtercard 0 MGlVMEadapter No& The XS24 graphics subsystemis the same configuration as the XS with the addition of two VM2 memory modules. . Comments 1. The XsP graphics subsystem residesin slot 9. 2. The GE7 Geometry Engine residesin location U43.
PAGE 43
Field Service Handbook for SGI Configurations Graphics-Elan The %bit Elan graphics subsystem consists of the following: GR2 graphics motherboard Configured with four GE7 Geometry Engines Three VM2 8-bit video memory modules . ._. 0 VB 1.1 Video buffer daughter card 0 ZB4Zbufferda~ghter~d 0 MGl V M E a d a p ~ Note:The Elan graphics subsystem is the same configurationas the XZ24 with the addition of thee GE7 Geometry Engines on the GR2graphics motherboard and the ZB4 Z buf€er daughter card.
PAGE 44
crimson Field Service Handbook for SGI Graphics-€xtreme The Extreme(EX) graphics subsystem is a three-board graphics subsystem, which requires two adapters that enableit to be configured in a Crimson chassis. GUl graphics unit-Contains eight GE7 Geometry Engine ASICs. RUl raster unit-Contains two RE3 raster engine ASICs. VB2 video board-Conrains the 13W3 video connector. GENLOCK connector, and a connectorfor graphics options suchas stereo glasses.
PAGE 45
Configurations Field Service Handbook for SGI GraphiCs-VGXT The VGXT graphics subsystemis a four-board subsystem configuredwith the following boards: .
PAGE 46
Field Senrice Handbook for SGI Crimson VGXT-Comments 1. To view the power-on diagnostics for the graphics subsystem, connect an ASCII terminal to theDB9 connector on the GM3 board. To enter thePROM Monitor, enter the terminal’s“Break” key sequence. 2. While in the PROM Monitor (after system successfully passesits POSTs), the eight L E D s on the GM3 board will display the following pattern: ..... . 0 =On 0 =on . 3. The GI3 edge connector connects theGM3 to the GE6 board. 4.
PAGE 47
Configurations ReM Sewice Handbook for SGI 7. The DG1 board has five video YO connecton (from topto bottom): . 0 . . . GENLOCK SWC Output Alphaoutput Video RGB Video output and sync to monitor (use internal RGB ribbon cable, FRU# 018-0183-001) Super VHS and composite video (useon systems with EV1 video option) GENLOCKRGB input ._. .
PAGE 48
CIimsOn Field Service Handbook for SGI GraphicHeality Engine The Reality Engine(RE) graphics subsystem is a three-board subsystem configured with the following boards: i GE8GeometryEngine RM4 Raster manager DGZ Displaygenerator Commek 1. Reality Engine subsystems canbe configured with one,two, or four RM4 raster manager boards. . 2. The last RM4 raster managerin the graphics subsystem must be a terminated RM4 board, called an RM4T (FRU# 030-2360-001). 3.
PAGE 49
L Field Setvice Handbook for SGI Configurations Monitors See the following table for compatibility information for monitors supported by Crimson systems: Input Si20 Manufacturer 16" any 19' Hitachi 19' Manufacturer Model # SGI FRU # Connector CM2086A3SG 9330042 BNC Hitachi CM2086A3CD 9330043 BNC 1 Mitsubishi HL7965KW-SG 9330812 BNC 19' any GDM-POD1 1 9330818 13W3 19' Sony GDM-1930SG 9330041 13w3 BNC' 933OO40 GDM-163OSG ~~ 9' Note: Momtom with the manufacturer model numb
PAGE 50
Crimson Peripheral Devices This section includes drive ID and jumpering information for the S a peripheral devices supportedby Crimson systems. ( Disk Drives . ... 1.268 3-0570-001 Seagate 01ST11200N 1.268 IBM W E 15 2.4GB IBM 0663 2.468 041-0062-001 (941 0824) -001 3-0571 01 Tape Drives Capacity/Format ManufacturerModel # SGI FRU Number 1.368 DAT Atchive E432ONT 01 3-8451 -001 5.
PAGE 51
Field Service Handbook for SGI Configurations SCSI Addressing The following table shows the typical drive IDS used for addressing SCSI devices on SGI systems. Useas a guide when addressingSCSI devices or determining drive ID for installed devices. Comments Driw ID Device 1 Disk The system disk drive (foot drive) is always drive ID1 ..
PAGE 52
Field Service Handbook for SGI Crimson Disk Drives-1 GB 3.5" SCSI-2 Seagate ST11200N scsl CQlmrm S c s l Rmrr I I I .. 1 Pill' 1 + .
PAGE 53
Configurations Field Service Handbook for SGI J2 Jumper Settings Setting Description In Tp (2) Termination power term. Term. drive Not power to ss (3) Reserved - Yes PE (4) p=w Enabled Disabled wp (5) Write protect Enabled Disabled ME (6) Motor start Wait for start command No delay Jumper .. .
PAGE 54
Field Service Handbook for SGI Disk Drives-I GB 3.5" SCSI-2 IBM 0663E15 . .
PAGE 55
Field Senrice Handbook for SGI Configurations Jumper Settings Setting Jumper In Description Out 1 ID SCSl (see below) 2 ID SCSl (see below) 3 ID SCSl (see below) - 4 WA 5 Motor start delay Delay 6 WA 7 8 (10 s8c.
PAGE 56
- Disk Drives-2.4GB 5.25" SCSI-2 IBM 0663 .. ... \I .. ... . 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Note: This disk drive consists of two 35" hard disk assemblies (HDAs) and a PCA controller, which are configured in a 5.25" enclosure. Each HDA (device A and device B) must be assigned a unique SCSI address (drive ID).
PAGE 57
SCSI Drive ID Use the table below and the illustration on the previous page to set SCSI drive ID for both &vias. Each device must have its own SCSI address. . ( -.::.'...' .... .... Drive ID Jumper 0 Jumper 1 Jumper 2 1 Out Out Out 2 In Out Out 3 Out In Out 4 In In out 5 out . Out In 6 In out In 7 Out In In Motor Start The motor start jumper controls w.henthe drives' spindlemotors spin-up. .. ' (:._ -.. 0 ~mnper ~,.
PAGE 58
field Service Handbook Rr SGI CrlmsOn Tape Drives-1.3GB 4mm DAT SCSI Archive E4320NT :.... -.-.-: -..:.:.. I JP6 =I’ ::: on 00000000000 00000000000 SW1-l SW1 DIP Switches Set the DIP switches for the following: 0 .. ScsIaddnSsing Appropriate SCSI mode (SCSI or SCSI-2) Parityenabled 0 self test disabled ~~~ . ~~ ~ 1 S a l addressing (see below) 2 SCSl addressing (see b e l o w ) SCSl addressing Wow) 3 4 SCSl mode Scsl Scsl-2 5 M Y t DsaMe Enable .
PAGE 59
SCSI Drive ID (SW1 DIP switches) To use external SCSI addressing, set switches to drive ID 0. (off Drive ID switch 3 0 off 1 On switch 2 switch 1 off off off 2 _. On ... . 3 off On off On On off On 4 5 6 On off On 7 On On On N o h On SGI systems, tapedrives & typically set to drive ID 2 or 7. _.. : (;-.... JP6 Jumpers The JP6jumper block also specifies SCSI addressing. Leave these jumpers out and use SW1 DIP switches to set the drive ID. For externalSCSX addressing.
PAGE 60
Field Servke Handbod< for SGI CllmsOn Tape Drives-5GB 8mm SCSI Exabyte EXB-8500 (Full Height) SCSloomaor I I ' ... . .. : .:'. .. I I II P3 Jumpers The P3jumperblock also specifies SCSI addressing. Leave thesejumpers open and UseDIPswitchcstosetthedriveID. . . .. .. .. :i. ...-. ..
PAGE 61
A Configurations Field Service Handbook for SGI SCSl Drive ID (DIP switches) (- .. . -. . Drive ID Switch 1 Switch 2 switch 3 1 On off off 2 off On off 3 On On off 4 off off On 5 On off On off on On On On On 7 Note: On SGI systems, tape drives are typically set to drive ID 2 or 7. i . . .. .. .....' . e .
PAGE 62
CfimsOrr - CD-ROM D r i v p M B Toshiba XM-3301B f .. .. .. .. .. I I ~ 0 0 0 0 0 0 0 0 0 0 0 ~ J7 000000000001 Jo 1 -.
PAGE 63
Reld Senrice Handbook for SGI Configurattons SI Jumper Settings) Sating f Jumper Description In . ID1 .. .--.. Out (seebelow) ID2 SCSl addressing (see below) ID4 SCSl addressing (see below) parity Enabled parity Checking Disabled Power Termination Terminator TeFinated Untenninated SCSl Drive ID (..
PAGE 64
:.:.:+ _. .. .. .. .. .... .:::::.
PAGE 65
Section 3-0peration "his section is a quick reference to system level software used in rhaintaiaing and aoubleshooting Crimson systems. This section also includes aprocedure for testing ( power supply voltages. PROMMoaitor Command Monitor conman& ....... -.. PROM Monitor .:.e. Environmentals Forcing console output to the Diagnostic Port Booring the system ... .. Standalone shell (sash) 0 f . .. .
PAGE 66
fleld Service Handbook k r SO1 PROM Monitor e The PROM Monitor is finnware that resides in PROMS located on the CPU board. Use the PROM Monitor to: Access diagnostic console on an ASCII terminal (connected to serial port 1) Access and change the PROM Monitor environmentals ::::;e. Load the standalone shell (sash) Run basic system diagnostics ... . 0 Install the operating system The PROM Monitor also perfoms basic power-on self tests (POSTS).
PAGE 67
Field Service SGI Handbook for Operation Command Monitor To enter the Command Monitor,from the System Maintenance Menu, enter5 The system displaysthe >> prompt. ( To display the Command Monitor commands: At the >> prompt, type help and p s s . The system displaysthe following commands: performs an automatic boot .. .. .. Boot a specified boot device and file (seepage 3-7for boot commnnd syntax). Exits Command Monitor; returns system to PROM Monitor.
PAGE 68
PROM Monitor Environmentals Use &e pMtem command to display the following PROM Monitor environmentals and their ament values. To change the value of an enhmmental, use the setenv command and the following syntax: setenv envimnmental value Environmentals netaddr Displays the system’s Internet (P) addnss. dbaad Displays the baud rate for the diagnostics terminaL which you attach to serial port 1.
PAGE 69
Reid Sewice Handbook for SGI monitor Operation Spemiies scan rate of graphics monitor,available settings include: 60 (60M H z is default) 30 Utsc Pd 343 sync-on-gmtn diskless Specifies the sync signal for the monitor. Indicates whether or not system has a disk drive: 1 = no disk drive 0 = installed disk Pa* Points to location of thevolumeheaderonsystem the following path for SCSI disk drive: disk drive; use dLsC(o91a dboodile Points to location of standalone diagnostics program: default is DE.
PAGE 70
Forcing the Console to the Diagnostic Port If you do not have control of the graphics console(monitor maybe unreadableor blank and system will not acceptcommands from keyboard), it may be nuxssary to force the consoleto the diagnostic port. To force console output to the diagnostics port: .*.:.; .-.-.. 1. Install an ASCIl terminal to serial port1 of the system. 2. Configure the terminal for 9600 baud, 8 bit 1 stop bit no parity. 3. Power off system and disconnect the keyboard. .. 4. Power on system. 5.
PAGE 71
opetauon Field Service Handbook far SGI Booting the System ( Manual booting from the PROM Monitorallows you to select theboot device and the boot program. This enables youto boot the system using devices and programs Merent from the system disk drive and standard boot program. To boot the system manually, use boot the command in the Command Monitor and the following syntax: ._. t.'.. ..
PAGE 72
inimate specifies the system init s a t e (alsocalled run level). Use format intimate=r, where x is the speclfied run level. See table on page 3-1 1 for descriptions of run levels). ( showcodg Displays the system configurationwhile system is booting up. use the formatshoweonfig=istrac ...._ . -.. ;.; 1. .. - ....._ .-... .... ....
PAGE 73
Field service Handbook for SGI operation ,” I .-.-.-. -.-. .. :. ... . .. ..
PAGE 74
Field Service Handbook b r SGI ClimsOn 2::::: .. . ..... .. ffj c 3-10 ‘... (0 Great Eastern Technology 11196 *.
PAGE 75
Run Levels Run bvsl : \ :....._ 9 Description mode user Single 0 System is shut down or in PROM Monitor mode 1 Singleuser mode 2 s his is the normai tun level for multl wer mode 3 Muftiuser mode network (with 4 Alternate run level for multiuser 5 Special run l e v e l for system admin uses 6 System reboot .. .. disa#ed) ... . ...
PAGE 76
Standalone Shell (sash) The standalone shell (sash)contains commands used to perfoxm system maintenance. To boot sash: At the >> prompt. use the following format: boo+ -f device (x, y, z)filename Use the bootable file tables on page 3-9and page 3-10 for the applicabledevia, file location, and filename. . ... . .. If the bootfile environmentalpoints to sash-typically located at dksc(0,1,8) on SCSI drive- the >> promps enterboot.
PAGE 77
Field Service Handbook for SGI Operation fx is a formatting and exercise utiIity used for basic maintenance an disk drives. ( Booting fx A variety of ways exist to bootfx. To boot k from the system disk: From the CommandMonitor prompt (>>). enter the following command for a SCSI system disk drive ... .-.... .. . ... boot -f dkSc(0,l~)fx -. ...
PAGE 78
SGI On the boot sewer 1. Edit the/usr/erJinirdconffde. At the IRIX system prompt, enter vi. / u 8 r / a t c / h t d . c d 2. Locate the following line: m udp rrit gurat /u8r/rtc/tftpd tftpa -8 bootputh tftp d -. 3. Edit the above lineto so that boopah is / w r h c d h o r : .:.::: udp d t /tur/.+O/tfw tf- /Ort/lMdlboot 4. Save and quit the /wr/etdiitdconff. 5. Create a directorycalled/ur/Zmd. At the system prompt. enter ddir /u8r/local 6.
PAGE 79
Field Service Handbook for SGI Operation On the client system 1. To ‘setthe netaddr environmental (inthe PROM Monitor)using the client’s Internet address* at the >> prompt, enter 8.t- not- ipaddress 2. To set system to ignore installed media device (even if the client has no media device), at the >> prompt, enter 8dZIPI t-hSa 1 3. To avariable that points to’the bootable files in t h e / ~ r ~ c u ~ o o ~ d ~ directoryonthebootserver,atthe>>prompt,enter ... .. . .
PAGE 80
. CllmsOn Reld Service Handbook for SGI Running fx After king one of tfu:above methodsto boot message: Currently insafe read-only fx.the system displaysthe following mode Do you require extended mode a l l options available? (no) with all options available 1. Entery 2. Atthefx: ‘device-name’ = .(dksc)prompsenterthedevicenamefor the disk drive orpress < R e m to use the device in parenthesis. .. .. 3.
PAGE 81
Operatton fx Commands fx offers the followingcommands Exits Er.During an fx session, a copy ofall disk label information is maintained in memory. If you have made changesto the buffer, you havethe option to write this information to disk when you exit. fk will ask if you wantto re-create the drivelabel. Provides capability to rea& write, and dump blocks of data Debug is used primarily for engineering and manufacturing (not needed for field service). .. .:.... . . .-.
PAGE 82
crimson Field Senrice H~dboolc for SGI The exercise commands perform the following functions: butterfly Performs buttcrfiy exercise errfog Print error log random Performs random seek exercise Performs sequentialtest sequential f stoponerror Set to stop exercise when error occurs sttttstpat showtestpat Prints data test pattern ..-.. :.... . _.. Sets test pattern for ex- complete Performs complete reacUwrite test repartition Use to repartition adisk drive.
PAGE 83
Operation Field Service Handbook for SGI Formatting and Labelinga System Disk Drive To format the disk drive: 1. Boot fx (see page 3-13 for procedures for booting fx). 2. At the extended modeprompt, enter y. 3. At the device name, controller#, and drive# prompts, select the appropriate ValUeS. To select the format commaud from thefx main menu,at the fx> prompt, enterf. The systemwill prompt you for which drive parametersto use. No& When formatting an unformatted drive,use the default drive parameters.
PAGE 84
Field Senrlce Handbook for SGI CrlmsOn Formatting, Labeling, and Repartitioning a Second Disk Drive To format the disk drive: 1. Boot fx (seepage 3-13 for procedures for bootingfx). 2. At the extended mode prompt, enter y. 3. At each of the device name and controller #p r o m p s t,select the appropriate value. : .:.x.: ... .... 4. At the drive# pmmpt, enter the appropriate drive ID. (Drive ID 1is reserved for system disk drive). 5. To select the format commaad dtom thefx main menu.
PAGE 85
OpemtJon flekl Senrice Handbook for SGI Exercising a Disk Drive 1. Boot fx (see page 3-13 for procedures for booting fx). 2. At the extended mode prompt, entery. 3. At the device name, controller #, and drive #, select theappropriate value. 4. To select the exercise command. from the fx> prompt, enter exe. The system displaysthe acrcise subcommands. Furxr ----- please choose one (1 €or help, ..
PAGE 86
Adding to the Bad BlockList Iffxdiscovenabadblockonadiskdriveduringanexercise,youcanusefxtoadd the block to the disk's bad block list. Toaddabadblocktothebadblocklist 1. Boot fx.See page 3-13 for the procedures for booting fx. 2. At the extended mode pmmpfenter y. ... .:.:.:. .. 3. At the device name, conaroller#, and drive #, select the appropriate values. 4. To select the bad block command, at the fx> prompt. enterb. . ... 5.
PAGE 87
Field Service Handbook forSGI Opemuon Identifying Disk Drives Use the fx utility ( h m the PROM Monitor orfrom IRIX)to identify the mauufacturcr and manufactum’s modelnumber of the disk drive(S) installed in the system. To identify a disk drive 1. Boot fx. See page 3-13 for the procedures for booting fx. . .. .-.:.: .. -.-. Nde: If you bootfx fiom the PFOM Monitor,the systemask if you warit to run fx in an extended mode (write mode). 2. If the system displaysan extended mode prompsentern. 3.
PAGE 88
Integrated Diagnostics Environment (IDE) The Integrated Diagnostics Envkmmat @E) for SGI systems is comprised of a set of manu€acturingtests that field service personnel can use to troubleshoot hardware problems to the FRU level. IDE can be run h m either the graphics console or the diagnostic console. :..:.. .- Running IDE The IDE testscan be runin two ways: From the System MaiaknanaMenu .. 1. Select 3. The system prompts you for the location (media device) of D E . .. 2.
PAGE 89
Field Service Handbook for SGI Operation IDE Commands To display a list of available IDE c o m m a n d s ,at the DUGS: prompt, enter help. The system displays the following commands: help: ? Displaysthelist of IDE testsandoptions auto: a Executes all thetestssetup in the test table. hardware: c (The hardware configuration commandis no longer supported.) dump: d Dumps the address mapping of the SCSI and VME buses. flags: f Use to configure a test.
PAGE 90
System ConfigurationRags 0 Selecting tests to be run f Selecting amount of memory to be tested . Selecting YO devices to be tested Changing the repOmng level .. .. Each flagcan be set to different states, which define parametersfor D E tests. ... .. Displaying IDE Flags : To display a list of the availableflags and their current states At the DIAGS: promps enter f.
PAGE 91
Operation Field Servla, Handbook for SGI IDE Flags m ’ (c Memory: use to setupthearea ofmemory to be tested.Notethat IDE resides in the fmt four M B s of memory. In older versions of IDE the default setting tests 12 MB of memory. Example: f m 80oooO:8flotITc b Blockmode; sets upthe type of YO transfer used during a test Can be set to on (“1,’) or off (“0‘9.For testing disk drives, setto o a Example: f b 1 r Remote; when set to “on”.
PAGE 92
. CrlmsOn .d Field Secvlce Handbook br SGI VME drives; selects the VME YO device to be tested. By default, the P I controller 0, device 0, partition 1 (swap)is selected. Examples: f d ipi(O,O,l)-PI devices f d xyl(O,O,l>sMD devices f d dkip(O,O,l)-ESDI devices f d tpqic(O,O,l)-QIC @PC devices ._. .:.:. .... . .. t ... ... SCSI drives; selects the SCSI UO device to be tested. By default, the SCSI conaoller 0, device 1. partition 1 (swap)is selemd.
PAGE 93
FhM Senrlce Handbook for SGI operation Using IDE to Test the System The followingprocedure illustrates how to configure and execute a comprehensive IDE diagnostic. i 1. Boot DE. See page 3-24 for information about booting DE. 2. Set the error t e s t flag (e) to stop on the first error. At the DIAGS: prompt, enter f r 2 3. Set the flag states for VME VO device (d) and VME VO device for MP tests 0) to perform writes to the appropriate VME disk a.
PAGE 94
Reld Sefvka H~dboolcb r Sol CrlltlSUl 5. Enable the write mode for testing disk and tape drives. At the DIAGS: prompt, f k l Note: Write mode writes to disk only if you have configured the d, it, and c flag states to write to the swap partition. Data will be destroyed if the swap space on the designated deviceis not specified. 6. Set the a flag to run the FE tests. At the DIAGS: prompt enter .:.:. ... ..... .... f a 7 7. Configure D E to display on the sys&m console.
PAGE 95
Field Service Handbook for SGI Operation Running IDETest Groupsor Subtests To run an IDE test p u p : At the DUGS: prompt, enter / I x testgroup when testgmup is the name of the test group (seethe menu command on page 3-25 for a list of test groups). To run an IDE subtest: At the DIAGS: prompt, enter x subtest where subrest is the name of a subtestwithin a test group ' See the menu command on page 3-25 for a list of test groups.
PAGE 96
Field Service Handbook kr SGI Rebuilding the Kernel If the systemdoes not bootor if the booting process hangs, the problim may be caused by a cormpted kernel. Use the following procedure as a quick way to rebuild the kernel. To =build the kern& 1. Enter the Installation utility. At the System Maintenance Menu, enterb System promptsyou to select a media device and to install media. 2 InsM appropriate media into the selected media device. 3. Start the Administrative Commandutility.
PAGE 97
Operalion Testing Power Supply Voltages (* - Use a digital voltage meter(DVM) and the voltage test points on the system backplane to test power supply voltages far Crimson system. Replace power supply if voltages are not within tolerances. For testing voltages. ut the following pin-out and orientation for the 12-pin Mol= connector at location J4 oa the system backplane (see page 2-8). . .-...-. ......._ . Warning: System produce a large current potential, which may be hazardous.
PAGE 98
To test the voltages on Crimson systems: 1. Shut down the operating system. 2. Turn off .the power tothe system. 3. Turn off the powercircuit breaker, locatedon the back of the system. 4. On the systemtower, remove the back cover panel and metal that platecovers the system backplane. 5. Locare the 12-pin Molex connector at location J4,near the bottomof the backplane (see Section 2,page 2-8 for component locations) .. .... 6.
PAGE 99
Section 4-Troubleshooting (- This section contains the following flow charts for isolating failing'fieldreplaceable units (FRUs) on Crimson systems. System power problems Graphics problems System fault during poweran IRXX boot problems Hang or panic errors .. .. .. Intermittenterrors Undetermined problems .. .. .. ... .. .. ...
PAGE 100
Reld Service Handbook lor SGI CllmsoCr . MasterTroubleshooting Flow Chart Depending on the specific type of emr. the master flow chart will point to the appropriate flow chart and page number. .2. .. .... . ..
PAGE 101
Troubleshooting fleld Setvice Handbook for SGI Flow Chart A-System Power Problems Q .:.:;._ :... .. .. .: I ..-.. .......
PAGE 102
Crimson Flow Chart Al-Over Heating Problems .. ....::. . L I I .. .-.-. ..
PAGE 103
TmuMeshooUng Flow Chart &-Graphics Subsystem Problems ( Boxes on the right si& of the chart state possible problemareas and then list a set of test numbers. See Table B 1 on the next page for troubleshootingprocedures camspondingto test numbers. :.-.. ..... .._. ... . I No -..:j...
PAGE 104
e Table B1-Troubleshooting Graphics Subsystems Problems Possible Test 1 .:.:.: . .. Procedum Failing FRU Check monitorcables the Rotate RGB cables Replace cables 2 Checkmonitortermination,lastdevice in video chain must be terminated Operatorerror; bad termination 3 Check monitor Attach known-good monitor to system Monitor ~ 4 CPU cables 5 ~ 1.
PAGE 105
Flow Chart C--POST Fails Boxes 'mthe right side of the chart state possible failing FRUs and point you to additional troubleshooting procedms. See Table C1 on the next page for a list of POST failure messages corresponding to failed FRUs. ( ... ... ..-. . .. I I I t.
PAGE 106
Table Cl-System Fails POSTS When a failure occurs during the POSTS,the system displaysMor information on the graphic console and an A S U I terminalconnected to the diagnostics port (serial port 1); system displayserror message indicating the test that failed. See the table belowfor decoding the diagnostic messages. Failing FRU POST Message .:::.: Memory address test Group 1 SIMMs, CPU board ’ C W , 1038. Group 1 Sl”s Slzing Caches test failed .: ~~ ..
PAGE 107
Reld senrice Handbook far SGI TmuMeshooEing By-Passing the POSTS If the System hangs during the POST,the mode switches located on the status panel r- board can be set to bypass the POSTS. After bypassing the POSTS;run DDE to isolate the cause of the failing POST (see Section 3, page 3-24). To by-pass the POSTS: 1. Locate the mode DIP switches on PS3 status panel (see Section 2, page 2-10) 2 Set switches 3 and 8 to the “OFF‘ position. 3. Power cycle or reset thesystem. .:..
PAGE 108
Field Service Handbook for SGI CllmsOn Flow Chart Cl-PON Testing Pow&-on ON) testing is low level hardware testing, usingfirmw- in N V R A M s residing on the CPU board and 10 board. Use the following chart to help you detcnnine the most probable failing board. See the next page for information about running PON tests.
PAGE 109
% I d Selvlce Handbook for SGI Running PON Tests See the table below far descriptions about runningPON i PON test Test commands CPU-Test CPU pon>w 8OOOOOOO aaaaaaaacRetum>tl> pon>dw m - W R m r n caches ..,. ... . a lO3B-write to memory using the 1038 ’ tests.
PAGE 110
cfim Flow Chart D-IRIX Boot Problems Problems with the following can result in the system not booring: .. .... ... ... ..
PAGE 111
ReM Senrice Handbook for SGI Troubleshooting Flow Chart Dl-System Cannot Boot sash From SystemDisk .._-.. ..... .. . .. . .. .:: ..
PAGE 112
CrlmsOn Flow Chart E-System Hangs or Panics Use chart to troubleshoot a system that w linot boot single or multi-uscr IRIX. Q .._ ._ ....-. .. . . -.
PAGE 113
Field Sewice Handbook for SGI Troubleshooting Flow Chart Wntermittent Problems f .. e . t. .. :.-. ..-...
PAGE 114
Crlmson Flow Chart G-Undetermined Problems 1 I 4 - 16 1 A Q Great Eastern Technology 11196 e
PAGE 115
Section 5-Field Replaceable Units .. This section contains a list of field replaceableunits (FRUs) for Crimson systems. Also included is a description of SGI's part numbaing nomenclature. Part Number Nomenclature SGI's part numbers identify fourtypes of basic system components. .::.::.
PAGE 116
CrlmsOn field Senrice Handbook for SGI ' Peripheral Devices %pheral devices such as raw disk drives (withoutbrackets or sled), tape drives, CD-ROM dr v ies,power supplies, and monitors purchased bySGI and then configured into systems are identified by a sevendigit number beginning with "9". 9xxxxxx This sevendigit number is different fromthe manufacturer's part number.
PAGE 117
Field Replaceable Units fleM Service Handbook for SGI FRU List-Crimson CPlJ-Memory-40 (. FRU Number Description 030-0222-00x PCA 1038 VO CONTROLLER 030-0236-OOx PCA iP17 100 030-0512-OOx PCA IP17 150 MHZ R 4 4 0 0 CPU 030-0133-001 PCA SM1 SlMM 2M8 80NS 030-0184-002 PCA SM2 SlMM 8MB 80NS MHZ R 4 0 0 0 CPU .... ..... .....
PAGE 118
FieM Senrice Handbook for SGI ClimsaCr VGXT Graphics Subsystem Description FRU Number 030-0218 - 0 0 ~ DISPLAY DG1 PCA GENERATOR PCA GE6 GEOMETRY ENGINE 03Mll53-oOx .. . ... . .: GI3 CONNECTOR EDGE o3O-0155-001 PCA PCA GM3 GRAPHICS MANAGER 030-0382-00X GRAPHICS GM3 PCA MANAGER 030-016o-001 PCA R15 CONNECTOR EDGE PCA RM3 RASTER MANAGER Realtty Engine Graphics Subsystem FRU Number Description o30-022341x PCA 062 DISPLAY GENERATOR g.
PAGE 119
Field Reolaceable Units Single-Board Graphics Subsystems Description FRU Number (' LEVEL GRAPHICS 3-0493-oox 01ASSY BASIC PCA XS24 GRAPHICS 013-o496-oox PCA ASSY 013-o49eoox PCA ASSY ELAN GRAPHICS EXTF4EME 013-067o-oo1 ASSY PCA 030-0248-003 ADAPTER MG1PCA w/ 1 G R s GRAPHICS MOTHERBOARD 030-81 17-001 PCA GR2 w/ 4 G R s GRAPHICS MOTHERBOARD 030-8058-006 PCA GR2 030811 2 m PCA IN1GAULEO VIDEO o30-8094M)X PCA LG2X2 DUAL-HEAD BASIC 03Q8095M)x INDIGO SRV1 VIDEO PCA 030g093QOx PCA VBl.
PAGE 120
crlmson Drives .......... . ... . FRU Number [k.cription 9410101 DRIVE DISK 1.OGB SCS13.5’ 013-0570-001 DRIVE DISK ASSY 041-0062-001 DRIVE DISK 013-0571-001 DRIVE DISK ASSY 9410819 DRIVE 941OO40 ~~~~~ 1.OGB SCSl3.5’ wl SLED 1.OGB SCSIP 3.5‘ 2.468 SCS15.25’ wl SLED CDROM 600MB 525’ SCSl EXTERNAL DRIVE CDROM 600MB 5.25’ SCSI INT. ~ 0508055-001 DRIVE CDROM 600MB 5.25’ SCSl INT. wl CADDY 041-0011-001 DRIVETAPE 5.OGB 8mm SCS15.25’ FH 041-oO09-001 DRIVE TAPE 1.3GB SCSl DAT 3.
PAGE 121
Field ReplaceableUnits fleM Senrice Handbook for SGI Monitors FRU Number ( Description SCAN DUAL BNC SONY 933OO40 MONITOR 16' 9330041 MONITOR SONY 13W3 DUAL SCAN 19" 9330042 MONITOR ... .. RES 19' HI BNC ..e...
PAGE 122
Reld Servtce H~dbodc tor SGI Cables FRU Number Description f ~~ TO VO 8-01 01 36-001 CBL ASSY CPU 0184285901 :.:... CBL ASSY EXT 13W3 TO 13W3 15’ 018-0286-001 CBL ASSY EXT 13W3 TO BNC 25‘ 018-0179-002 ASSY CBL EXT SCSl10.5’ . .