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1 PRODUCT DESCRIPTION Product Description General Description Features Components Hardware/Software Requirements Topologies Definitions 13
General Description +HZOHWW 3DFNDUGªV 6XUH6WRUH ( 'LVN 6\VWHP 6& UHIHUUHG WR LQ WKLV JXLGH DV WKH GLVN V\VWHP LV D KLJK DYDLODELOLW\ 8OWUD 6&6, VWRUDJH SURGXFW 'XDO 6&6, SRUWV RQ GXDO EXV FRQWUROOHUV SURYLGH /9' FRQQHFWLRQV WR WKH KRVW 7HQ VORWV DFFHSW KLJK VSHHG KLJK FDSDFLW\ /9' 6( 6&6, GLVNV FRQQHFWHG WR D 6( EDFNSODQH 'DWD WKURXJKSXW LV 0E\WHV VHF (OHYHQ GLVN V\VWHPV ILOO D PHWHU 6\VWHP ( UDFN )LOOHG ZLWK *E\WH GLVNV WKH PHWHU 5DFN 6\VWHP ( \LHOGV 7HUDE\WHV RI VWRUDJH ZLWK
Features Front Door $ GRRU ORFN % V\VWHP SRZHU /(' & V\VWHP IDXOW /(' ' GLVN GULYH /(' ( VORW ILQGHU /(' ) SRZHU EXWWRQ * (6' SOXJ + PRXQWLQJ HDU , GLVN GULYHV Front )LJXUH 'LVN 6\VWHP )URQW 9LHZV )HDWXUHV 15 Product Description 7KH GLVN V\VWHP RFFXSLHV (,$ XQLWV LQ D VWDQGDUG LQFK UDFN 'LVN GULYHV PRXQW LQ WKH IURQW RI WKH V\VWHP 5HGXQGDQW SRZHU VXSSOLHV IDQV DQG %&&V PRXQW LQ WKH EDFN $ ORFNDEOH IURQW GRRU VKLHOGV WKH HQYLURQPHQW IURP 5), DQG SURYLGHV DFFHVV WR WKH GLVN GUL
$ % & ' ( ) * )LJXUH SRZHU VXSSO\ $ IDQ $ %&& $ SRZHU VXSSO\ % %&& % )DQ % /('V 'LVN 6\VWHP %DFN 9LHZ 6WDWXV ,QGLFDWRUV /('V RQ WKH GLVN V\VWHP HQDEOH \RX WR GHWHFW DQG UHSODFH IDLOHG FRPSRQHQWV DQG WKHUHE\ SUHYHQW RU PLQLPL]H XVHUVª GRZQWLPH )RU DGGLWLRQDO LQIRUPDWLRQ DERXW /('V VHH FKDSWHU 7URXEOHVKRRWLQJ 2Q WKH IURQW RI WKH GLVN V\VWHP D SDLU RI /('V LQGLFDWHV WKH VWDWXV RI WKH GLVN V\VWHP DQG DQ /(' IRU HDFK VORW VKRZV GLVN , 2 DFWLYLW\ 7KH V\VWHP SRZHU /(' % LQ )LJXUH
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Components 'LVNV DQG GLVN ILOOHUV %&&V DQG %&& ILOOHUV )DQV 3RZHU VXSSOLHV &RPSRQHQWV 19 Product Description 8VHU UHSODFHDEOH FRPSRQHQWV HQDEOH KLJK DYDLODELOLW\ DQG HDV\ PDLQWHQDQFH 7KLV VHFWLRQ GHVFULEHV WKH IROORZLQJ FRPSRQHQWV
'LVNV DQG 'LVN )LOOHUV 'LVNV VKRZQ LQ )LJXUH DUH LQFK /RZ 3URILOH RU +DOI +HLJKW GLVNV LQ RSHQ PHWDO FDUULHUV 'LVNV DUH PXOWLPRGH PHDQLQJ WKH\ DUH /9' FDSDEOH DQG 6( FRPSDWLEOH WKH\ DGMXVW WR WKH ORZHVW VLJQDO VSHHG GHWHFWHG 7KH RSHQ FDUULHU GHVLJQ UHTXLUHV FDUHIXO KDQGOLQJ WR DYRLG GLVN GDPDJH E\ EUHDNDJH DQG VWDWLF HOHFWULFLW\ DQG WR DYRLG SHUVRQDO FRQWDFW ZLWK KRW VXUIDFHV DQG VWDWLF HOHFWULFLW\ WARNING Touching exposed circuits can cause electrical discharge and disable the disk.
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Step 1: Gather Tools 2QFH WKH HOHFWULFDO VRIWZDUH DQG VSHFLDO 9 FODVV SUHSDUDWLRQV DUH FRPSOHWH FROOHFW WKH WRROV \RX QHHG WR LQVWDOO WKH GLVN V\VWHP KDUGZDUH 7RU[ 7 VFUHZGULYHU 7RU[ 7 VFUHZGULYHU 6PDOO IODW EODGH VFUHZGULYHU 42 6WHS *DWKHU 7RROV
Step 2: Unpack the Product /LIW RII WKH RYHUFDUWRQ DQG YHULI\ WKH FRQWHQWV RI WKH DFFHVVRULHV WRS ER[ 6HH 7DEOH DQG )LJXUH 7DEOH 'LVN 6\VWHP $FFHVVRULHV Figure Label Part (part number) User guide (A5272-96002) B Quick installation guide (A5272-96001) C ESD strap (9300-2170) D Rack filler panel (5183-6369) E LVD terminator (5021-1121) F BCC (A5272-60001) G BCC filler (A5272-67006) H Rail kit (A5250A) I Rail kit (A5251A) J Pack of 10 disks and/or fillers (A5276A or A5282A)
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7R LQVWDOO DGGLWLRQDO GLVN V\VWHPV ZLWKRXW JDSV DOWHUQDWH UDLOV EHWZHHQ WKH IXOO DQG KDOI 8QLW SRVLWLRQV DQG 8QLWV DSDUW UHVSHFWLYHO\ )RU H[DPSOH VWDUWLQJ DW WKH ERWWRP RI D PHWHU UDFN VHW UDLOV DW WKH IROORZLQJ 8QLW ORFDWLRQV 7DEOH 5DLO 3RVLWLRQV IRU 6HTXHQWLDO 'LVN 6\VWHPV Disk System EIA Unit Using One 0 lower tab in slot 0 Two between 3 and 4 upper tab in slot 4 Three 7 lower tab in slot 7 Four between 10 and 11 upper tab in slot 11 Five 14 lower tab in slot 14 Six
,QVWDOO VKHHW PHWDO QXWV & LQ )LJXUH DV IROORZV RQ DOO IRXU FROXPQV 8VLQJ WKH UDLO % WR LGHQWLI\ PDWFKLQJ KROHV LQ WKH UDFN FROXPQ VOLGH WZR VKHHW PHWDO QXWV & RQ HDFK FROXPQ ' /LIW WKH UDLO DZD\ IURP WKH FROXPQ LI QHHGHG WR LQVHUW WKH QXWV Note +ROH SDWWHUQV YDU\ DW RSSRVLWH HQGV RI WKH UDLO ,QVHUW WZR VFUHZV $ LQ )LJXUH WKURXJK HDFK UDLO HQG DQG SUHSDUHG UDFN FROXPQ 8VH D 7RU[ 7 VFUHZGULYHU WR WLJKWHQ WKH VFUHZV VHFXUHO\ Installation (HP-Qualified Only) $ 0
Step 4: Prepare Rack Front ,QVWDOO RQH VKHHW PHWDO QXW HDFK RQ WKH ULJKW DQG OHIW IURQW FROXPQV DV IROORZV 2Q +3 OHJDF\ UDFNV +3 & $ & $ & $ $ $ DQG $ $ FRXQW VL[ KROHV LQFKHV XS IURP WKH UDLO OHGJH ,Q +3 5DFN 6\VWHPV ( ¥ ,I WKH ERWWRP RI WKH UDLO $ LQ )LJXUH LV DW WKH (,$ 8QLW QXPEHU FRXQW VL[ KROHV XS IURP WKH UDLO OHGJH DQG LQVWDOO WKH VKHHW PHWDO QXW ¥ ,I WKH ERWWRP RI WKH UDLO $ LQ )LJXUH OLHV EHWZHHQ (,$ 8QLWV FRXQW VHYHQ KROHV XS IURP WKH UDLO OHGJ
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Step 5: Install the Disk System Caution Do not try to lift the disk system using the power supply handles.
Installation (HP-Qualified Only) $ IURQW PRXQWLQJ HDUV % FKDVVLV & UDLO ' UDLO FODPS )LJXUH 0RXQWLQJ WKH 'LVN 6\VWHP 5DFN 6\VWHP ( 6KRZQ Caution To protect the door, do not lift or move the disk system with the door open.
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/HJDF\ 5DFN 5DLO &ODPS ,I \RX SUHYLRXVO\ UHPRYHG WKH SRZHU VXSSOLHV UHLQVWDOO WKHP QRZ ,QVWDOO KDOI 8QLW UDFN ILOOHU SDQHO V DV QHHGHG $ KDOI 8QLW JDS H[LVWV EHWZHHQ SURGXFWV LQ +3 OHJDF\ UDFNV DQG ZKHQ DQ RGG QXPEHU RI GLVN V\VWHPV DUH LQVWDOOHG LQ WKH 5DFN 6\VWHP ( 6WHS ,QVWDOO WKH 'LVN 6\VWHP 61 Installation (HP-Qualified Only) )LJXUH
Step 6: Install BCCs 7KH GLVN V\VWHP FRPHV ZLWK RQH RU WZR %&&V GHSHQGLQJ RQ WKH RSWLRQ SXUFKDVHG ,I \RX DUH LQVWDOOLQJ RQO\ RQH %&& \RX ZLOO LQVWDOO D %&& ILOOHU LQ WKH ERWWRP %&& VORW $WWDFK \RXU (6' VWUDS WR JURXQG 8QSDFN WKH %&& IURP WKH DFFHVVRULHV ER[ DQG (6' EDJ Caution Do not touch the pins on the back of the BCC.
)LJXUH Installation (HP-Qualified Only) $ 6&6, SRUWV % %&& & FDP ODWFK ' ORFNLQJ VFUHZ ( DOLJQPHQW JXLGHV ) %&& VORW %&& ,QVWDOODWLRQ ,I \RX KDYH D VHFRQG %&& UHSHDW VWHSV WKURXJK LQVWDOOLQJ WKH VHFRQG %&& LQ WKH ERWWRP VORW Note 7KH WRS ERWWRP RULHQWDWLRQ RI WKH %&& LV UHYHUVHG LQ WKH ERWWRP VORW 6WHS ,QVWDOO %&&V 63
,I \RX GR QRW KDYH D VHFRQG %&& LQVWDOO WKH %&& ILOOHU DV IROORZV D 8QSDFN WKH %&& ILOOHU IURP WKH DFFHVVRULHV ER[ E $OLJQ WKH ILOOHU VFUHZV ZLWK VORW VFUHZ KROHV DQG LQVHUW WKH ILOOHU LQWR WKH ERWWRP VORW F 7LJKWHQ WKH ORFNLQJ VFUHZV 64 6WHS ,QVWDOO %&&V
Step 7: Set DIP Switches %&&V DUH VKLSSHG IURP WKH IDFWRU\ ZLWK DOO ',3 VZLWFKHV $ LQ )LJXUH LQ WKH §_¨ SRVLWLRQ 7KH SXOO RXW ODEHO RQ WRS RI WKH GLVN V\VWHP LGHQWLILHV HDFK VZLWFK SRVLWLRQ Caution DIP switch settings must be the same on both BCCs. If settings differ, the disk system will fail its power-on self-test and disks will not spin up.
NOTE: DIP switch orientation is reversed on bottom BCC.
Step 8: Connect SCSI and Power Cables $WWDFK DQ /9' 6&6, FDEOH WR 6&6, SRUW $ RU % RU ERWK RQ RQH RU ERWK %&&V 6DPSOH WRSRORJLHV DSSHDU LQ FKDSWHU )RU DGGLWLRQDO VXSSRUWHG WRSRORJLHV UHIHU WR WKH LQWHUQDO GRFXPHQW +3 (QWHUSULVH 6HUYHUV &RQILJXUDWLRQ *XLGH $WWDFK WKH RWKHU HQG RI HDFK 6&6, FDEOH WR D KRVW EXV DGDSWHU RU LQ VSOLW EXV PRGH RSWLRQDOO\ WR WKH 6&6, SRUW RI DQRWKHU GLVN V\VWHP 6HH EXV FRQILJXUDWLRQ RSWLRQV LQ FKDSWHU 7KH 6&6, FDEOHV VKLSSHG ZLWK WKLV SURGXFW DUH Q
7KH OHWWHUV $ % & ' ( DQG ) LQ WKH IROORZLQJ GLDJUDPV UHSUHVHQW LQGHSHQGHQW 3'8V RU 3'8 EDQNV 7KH DEVHQFH RI GXSOLFDWH OHWWHUV LQ LQGLYLGXDO GLVN V\VWHPV LQGLFDWHV WKH SURGXFWV DUH XVLQJ UHGXQGDQW 3'8V 7KH PLQLPDO QXPEHU RI GXSOLFDWH OHWWHU SDLUV LQGLFDWHV WKH GLVN V\VWHPV DUH SURWHFWHG DJDLQVW FDVFDGLQJ IDXOWV Disk Systems A A A A AC IN B B B B 30A PDRU )LJXUH A D A D A C A C B C B C B D B D :LULQJ 6FKHPH IRU 0HWHU 5DFN 68 6WHS &RQQHFW 6&6, DQG 3RZHU &DE
30A PDRU 30A PDRU C C C C AC IN D D D D )LJXUH A E A F A G B E B F B H C F C G C H D G D H 30A PDRU E E E E AC IN F F F F 30A PDRU G G G G AC IN H H H H :LULQJ 6FKHPH IRU 0HWHU 5DFN 6WHS &RQQHFW 6&6, DQG 3RZHU &DEOHV 69 Installation (HP-Qualified Only) A A A A AC IN B B B B Disk Systems
Step 9: Install Disks Caution Touching exposed areas on the disk can cause electrical discharge and disable the disk. Be sure you are grounded and be careful not to touch exposed circuits.
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Step 10: Turn on the Disk System Caution When starting up the disk system, do not override automatic spin-up by issuing SCSI start commands to the drives. Doing so could cause an overcurrent fault, requiring a power cycle to recover.
Step 11: Verify Devices on the Host 2Q WKH KRVW UXQ ,26&$1 LRVFDQ I DQG YHULI\ WKDW WKH GLVNV DQG %&& V DUH OLVWHG LQ ,26&$1 RXWSXW ,I WKH GLVSOD\HG §6 : 6WDWH¨ LV QRW §FODLPHG ¨ EHJLQ WURXEOHVKRRWLQJ VHH FKDSWHU 6DPSOH ,26&$1 Class I H/W Path Driver S/W State H/W Type Description ============================================================================================== bc 0 root CLAIMED bc 1 8 bc CLAIMED BUS_NEXUS BUS_NEXUS Pseudo Bus Converter ba 0 8/0 GSCtoPCI CLAI
disk 6 8/0/2/0.0.0 sdisk CLAIMED DEVICE target 8 8/0/2/0.1 tgt CLAIMED DEVICE disk 7 8/0/2/0.1.0 sdisk CLAIMED DEVICE target 9 8/0/2/0.2 tgt CLAIMED DEVICE disk target disk target ctl target 8 10 9 11 6 12 8/0/2/0.2.0 sdisk CLAIMED DEVICE 8/0/2/0.3 tgt CLAIMED DEVICE 8/0/2/0.3.0 sdisk CLAIMED DEVICE 8/0/2/0.5 tgt CLAIMED DEVICE 8/0/2/0.5.0 sctl CLAIMED DEVICE 8/0/2/0.13 tgt CLAIMED DEVICE disk 10 8/0/2/0.13.0 sdisk CLAIMED DEVICE target 13 8/0/2/0.
3 CONFIGURATION Setting DIP Switches Disk Addressing Setting Up the Hardware Event Monitor Annotating Devices (HP-Qualified Only) Updating Firmware (HP-Qualified Only) Configuration 75
Setting DIP Switches )LYH ',3 VZLWFKHV RQ %&& $ WRS VORW GHWHUPLQH EXV DUFKLWHFWXUH DGGUHVVLQJ DQG VRPH EXV EHKDYLRU ,I %&& $ LV UHPRYHG WKHQ WKH ',3 VZLWFKHV RQ %&& % GHILQH WKH EXV 6HH 7DEOH IRU D GHVFULSWLRQ RI VZLWFK VHWWLQJV $Q H[WHQGLEOH FDUG DWWDFKHG WR WKH WRS RI WKH GLVN V\VWHP LOOXVWUDWHV WKH VZLWFK SRVLWLRQV RQ HDFK %&& 7DEOH ',3 6ZLWFK 6HWWLQJV Switch ON = | OFF = 0 1 Full Bus Creates a single bus of 10 addresses Splits the bus into two buses, 5 addresses each 2 JBOD
Note +LJK DQG ORZ DGGUHVVHV DUH QRW VXSSRUWHG LQ WKH VDPH GLVN V\VWHP 5DWLRQDOH 6LWHV FKRRVH ',3 VZLWFK RSWLRQV DFFRUGLQJ WR WKHLU SULRULWLHV DQG SUHIHUHQFHV +LJK DYDLODELOLW\ VLWHV IRU H[DPSOH PD\ ZDQW DXWRPDWLF EXV UHVHW RQ ZKHUHDV KLJK SHUIRUPDQFH VLWHV PD\ FKRRVH WR WXUQ LW RII 7KH IROORZLQJ WDEOH JLYHV VRPH RI WKH W\SLFDO UHDVRQV IRU FKRRVLQJ VSHFLILF ',3 VZLWFK VHWWLQJV 7DEOH ',3 6ZLWFK 8VDJH Switch Reasons to Set ON (|) Reasons to Set OFF (0) 1. Full Bus a.
Disk Addressing (DFK GLVN LQ WKH 6& GLVN V\VWHP RFFXSLHV D VHSDUDWH DGGUHVV 6&6, ,' RQ WKH 6&6, EXV 'LVN DGGUHVVHV UDQJH IURP WR DQG WR LQ IXOO EXV PRGH ,Q VSOLW EXV PRGH GLVNV DUH DGGUHVVHG DFFRUGLQJ WR WKH $GGUHVV +LJK VZLWFK VHWWLQJ DQG ZKHQ $GGUHVV +LJK LV § ¨ DQG ZKHQ $GGUHVV +LJK LV §_¨ $GGUHVVHV DQG DUH UHVHUYHG IRU KRVW EXV DGDSWHUV 7KH %&&V WDNH DGGUHVVHV DQG %&& $ JHQHUDWHV DOO EXV DGGUHVVHV LQ IXOO EXV DQG VSOLW EXV PRGHV
7DEOH 'LVN DQG %&& 6&6, $GGUHVVHV IRU )XOO DQG 6SOLW %XV 0RGHV Split Bus Slot Full Bus Addr High = 0 Addr High = | 0 0 0 8 2 1 1 9 4 2 2 10 6 3 3 11 8 13 13 12 BCC A 14 15 15 1 8 0 8 3 9 1 9 5 10 2 10 7 11 3 11 9 12 13 12 BCC B 15 15 15 127( 9DOXHV DVVXPH -%2' PRGH L H ',3 VZLWFK LV VHW WR §_¨ 6HH 6HWWLQJ ',3 6ZLWFKHV RQ SDJH IRU DGGLWLRQDO LQIRUPDWLRQ Configuration 'LVN $GGUHVVLQJ 79
Setting Up the Hardware Event Monitor 6HSDUDWH PRQLWRUV ZDWFK RYHU WKH GLVNV DQG WKH GLVN V\VWHP
Annotating Devices (HP-Qualified Only) 8VLQJ KRVW EDVHG VRIWZDUH \RX FDQ §ODEHO¨ HDFK GLVN V\VWHP ZLWK DQ\ LQIRUPDWLRQ WKDW ZRXOG EH XVHIXO IRU WKH VLWH
Updating Firmware (HP-Qualified Only) 2EWDLQ WKH ODWHVW GLVN RU %&& ILUPZDUH UHOHDVH IURP WKH VXSSRUW VLWH EHIRUH WUDYHOLQJ WR WKH FXVWRPHU VLWH :KHQ \RX DUULYH DW WKH VLWH 6DYH WKH ILUPZDUH ILOH RQ WKH FXVWRPHUªV V\VWHP SUHIHUDEO\ LQ WKH GHIDXOW ILUPZDUH GLUHFWRU\ YDU WPS ,I \RX ZDQW WR UXQ 670 LQ JUDSKLF PRGH PDNH VXUH WKH ',63/$< YDULDEOH LV H[SRUWHG 6WDUW 670 E\ W\SLQJ [VWP RQ WKH +3 8; FRPPDQG OLQH 7KLV FRPPDQG VWDUWV WKH JUDSKLF YHUVLRQ RI 670 DQG NHHSV WKH ; ZLQGRZ RSHQ ZKH
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4 TROUBLESHOOTING Overview Event Notification Status LEDs Using STM to View Status and Flash LEDs Isolating Faults Troubleshooting 85
Overview 7KH IROORZLQJ VWHSV ZLOO KHOS \RX LGHQWLI\ DQG UHVROYH GLVN V\VWHP IDLOXUHV *DWKHU LQIRUPDWLRQ IURP DOO VRXUFHV ¥ +DUGZDUH HYHQW QRWLILFDWLRQV SDJH ¥ 'LVN V\VWHP /(' VWDWXV SDJH ¥ 2QOLQH LQIRUPDWLRQ WRROV SDJH ,VRODWH WKH FDXVH RI WKH SUREOHP SDJH &RUUHFW WKH SUREOHP FKDSWHU 5HPRYDO DQG 5HSODFHPHQW 9HULI\ RSHUDWLRQDO VWDWXV ZLWK ,26&$1 RU RWKHU KRVW XWLOLWLHV 86 2YHUYLHZ
Event Notification 7KH (06 KDUGZDUH HYHQW PRQLWRU SROOV HQYLURQPHQWDO VHUYLFHV RQ WKH %&& DQG UHSRUWV DQ\ FKDQJHV LQ WKH VWDWXV RI PRQLWRUHG FRPSRQHQWV 'HSHQGLQJ RQ KRZ WKH PRQLWRU LV VHW XS \RX FDQ UHFHLYH PHVVDJHV DW WKH FRQVROH LQ H PDLO LQ D ORJ ILOH RU WKURXJK WKLUG SDUW\ DSSOLFDWLRQV 7KHVH PHVVDJHV DUH OLNHO\ WR EH WKH ILUVW LQGLFDWLRQ RI D SUREOHP ZLWK D GLVN V\VWHP (YHQWV DUH UHSRUWHG IRU FKDQJHV LQ WHPSHUDWXUH YROWDJH DQG WKH VWDWXV RI UHSODFHDEOH FRPSRQHQWV 0HVVDJHV LGHQWLI\ ILYH OH
(YHQW PHVVDJHV VHH )LJXUH FRQWDLQ WKH IROORZLQJ 0HVVDJH 'DWD ¥ 'DWH DQG WLPH WKH PHVVDJH ZDV VHQW WKH VRXUFH DQG GHVWLQDWLRQ RI WKH PHVVDJH DQG WKH VHYHULW\ OHYHO (YHQW 'DWD ¥ 'DWH DQG WLPH RI WKH HYHQW WKH KRVW HYHQW ,' QDPH RI WKH PRQLWRU HYHQW QXPEHU HYHQW FODVV VHYHULW\ OHYHO KDUGZDUH SDWK DVVRFLDWHG 26 HUURU ORJ HQWU\ ,' (UURU 'HVFULSWLRQ ¥ 1DUUDWLYH LQIRUPDWLRQ LQGLFDWLQJ WKH FRPSRQHQW WKDW H[SHULHQFHG WKH HYHQW DQG WKH QDWXUH RI WKH HYHQW 3UREDEOH &DXVH 5HFRPPHQGHG
Status LEDs /('V LQGLFDWH WKH VWDWXV RI WKH GLVN V\VWHP LWVHOI DQG HDFK RI LWV FRPSRQHQWV VHH 7DEOH *UHHQ DQG DPEHU V\VWHP /('V DUH YLVLEOH RQ WKH IURQW RI WKH GLVN V\VWHP ZLWK WKH GRRU FORVHG 7KH\ VKRZ WKDW SRZHU LV RQ JUHHQ DQG D IDXOW KDV RFFXUUHG DPEHU 'LVN DFWLYLW\ JUHHQ /('V DUH RQ WKH IURQW RI WKH GLVN V\VWHP DERYH HDFK GLVN GULYH 2WKHU /('V DUH RQ LQGLYLGXDO FRPSRQHQWV LQ WKH EDFN RI WKH GLVN V\VWHP $ % & ' ( ) * + , .
/(' VWDWHV DUH GHVFULEHG LQ 7DEOH 7DEOH /(' )XQFWLRQV LED State Indication System Power Green Power is on OFF Power is off Amber Self-test1 / Problem2 OFF Normal operation Flashing BCC A & B DIP switch settings do not match. Amber Self-test1 / Fault OFF Normal operation Flashing Peer BCC DIP switch settings do not match Green Bus operating in LVD mode System Fault BCC Fault LVD OFF Bus operating in SE mode Green Termination power is available from the host.
7DEOH /(' )XQFWLRQV FRQWªG LED State Indication Power Supply Amber Start-up1 / Fault Green Operating Disk Activity 3 OFF Power is off. ON Installed and spinning up. If the LED is still on 3 minutes after power is engaged, the disk may be faulty. Flashing There is input/output activity to the disk.
Using STM to View Status and Flash LEDs 6XSSRUW 7RROV 0DQDJHU 670 UXQV RQ WKH +3 8; KRVW DQG GLVSOD\V VWDWXV DQG GHVFULSWLYH LQIRUPDWLRQ DERXW WKH GLVN V\VWHP DQG LWV FRPSRQHQWV
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Information Tool Log for Disk Enclosure on path 8/0/1/0.15.0 .... swerve.rose.hp.com : 15.43.213.13 .... -- Information Tool Log for Disk Enclosure on path 8/0/1/0.15.0 -Log creation time: Wed Feb 24 13:10:40 1999 Hardware path: 8/0/1/0.15.0 Product ID: A5272A Controller B -----------Hardware Path: 8/0/1/0.15.0 Serial No: R8CGC1128471 Firmware Rev.
Power Supplies -------------A: B: Status ------------OK OK SCSI Port Transceivers ----------------Controller A: Controller B: Status ------------OK OK Voltage Sensors ---------------Controller A -----------3.3v: 5.0v: 12v: Controller B ------------3.3v: 5.0v: 12v: Temp Sensors -----------Sensor 1: Sensor 2: Sensor 3: Sensor 4: )LJXUH Voltage -------- Mode ---SE SE Status ------------- 3.34 5.12 12.08 OK OK OK 3.34 5.08 12.
,QWHUSUHWLQJ 6WDWXV 9DOXHV 670 FRPPRQ VWDWXV WHUPV KDYH VSHFLILF LQGLFDWLRQV IRU YDULRXV FRPSRQHQWV 6HH WKH WDEOH EHORZ 7DEOH 6WDWXV ,QGLFDWLRQV E\ &RPSRQHQW Component/ Status Disks OK Component is installed and no error conditions are known. Critical N/A Hardware has failed. Voltage/ temperature exceeds critical limit. N/A Noncritical N/A BCC A and B have different firmware versions. N/A Voltage/ temperature exceeds warning limit. N/A Not Installed Component is not installed.
6HOHFW ([SHUW 7RRO ! 5XQ IURP WKH 7RROV PHQX $Q ([SHUW 7RRO ZLQGRZ RSHQV 6HOHFW 'LVN /(' 2Q IURP WKH 8WLOLW\ PHQX 670 GLVSOD\V D QXPEHUHG OLVW LQFOXGLQJ WKH EXV ,' DQG VWDWXV RI WKH GLVN VORWV VHH )LJXUH )LJXUH 7\SH WKH VORW QXPEHU ¥ LQ WKH 6ORW ILHOG DQG FOLFN 2.
7XUQ RII WKH IODVKLQJ /(' DV IROORZV ,I WKH ([SHUW 7RRO LV QR ORQJHU UXQQLQJ D 6HOHFW WKH GHVLUHG GLVN V\VWHP E 6HOHFW ([SHUW 7RRO ! 5XQ IURP WKH 7RROV PHQX 6HOHFW 'LVN /(' 2II IURP WKH 8WLOLW\ PHQX 670 GLVSOD\V WKH QXPEHUHG OLVW 7DEOH RI GLVN VORWV 7\SH WKH VORW QXPEHU ¥ LQ WKH 6ORW ILHOG DQG FOLFN 2.
Isolating Faults 7DEOH OLVWV WKH SUREDEOH FDXVHV DQG VROXWLRQV IRU SUREOHPV \RX PD\ GHWHFW RQ WKH GLVN V\VWHP :KHQ PRUH WKDQ RQH SUREOHP DSSOLHV WR \RXU VLWXDWLRQ LQYHVWLJDWH WKH ILUVW GHVFULSWLRQ WKDW DSSOLHV 7KH WDEOH OLVWV WKH PRVW EDVLF SUREOHPV ILUVW DQG H[FOXGHV WKHP IURP VXEVHTXHQW SUREOHP GHVFULSWLRQV 7DEOH 7URXEOHVKRRWLQJ 7DEOH Problem Description HW Event LED Category State STM Status Installed product does not power on none System none power LED off System fault LED is on
7DEOH 7URXEOHVKRRWLQJ 7DEOH FRQWªG Problem Description HW Event LED Category State STM Status Power supply LED is amber Critical Amber Critical – An incompatible or defective component caused a temporary fault. – Power supply hardware is faulty. Unplug the power cord and wait for the LED to turn off. Reinsert the power cord. If fault persists, replace the power supply. IOSCAN lists BCC and disks as NO_HW Critical All normal none – SCSI cable is unplugged or loose at either end.
7DEOH 7URXEOHVKRRWLQJ 7DEOH FRQWªG Problem Description HW Event LED Category State STM Status Probable Cause/Solution Temperature is under limit Critical none Critical Temps <9.5º C – Room temperature is too low. – Temperature sensor is faulty. Compare temperature reported by peer BCC. Major Warning none Noncritical Temps <15.5º C Voltage is over Critical limit Major Warning none Critical none Noncritical Power supply is faulty. Check status and correct.
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Removal and Replacement 5 REMOVAL AND REPLACEMENT Disk BCC Fan Power Supply Disk System Door Top Cover (HP-Qualified Only) Backplane/Mezzanine (HP-Qualified Only) Disk Carrier (HP-Qualified Only) 103
Caution Do not remove hot-pluggable components until you have the replacement parts and are ready to install them. An empty slot will cause uneven cooling and eventual overheating. Caution Do not move the disk system with disks installed and power on. Even a oneinch drop of the disk system can damage spinning disks.
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3URFHGXUH Caution To prevent damage from static electricity, follow standard ESD procedures and avoid touching exposed circuitry. Do not remove a disk or filler from an operating product until you have the replacement part and are ready to install it. An empty slot will cause uneven cooling and eventual overheating.
Removal and Replacement $ (6' SOXJ LQ % FDP ODWFK & KDQGOH )LJXUH 'LVN 5HPRYDO Caution Replace the disk or filler immediately (see next step).
Caution Touching the disk circuit board can cause high energy discharge and permanently damage the disk. Disks are fragile. Handle carefully.
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Removal and Replacement $ ORFNLQJ VFUHZ % FDP OHYHU & %&& VORW )LJXUH %&& 5HPRYDO DQG 5HSODFHPHQW 2SHQ WKH FDP OHYHUV % E\ SXOOLQJ WKHP DZD\ IURP WKH FHQWHU RI WKH FDUG 7KLV GLVFRQQHFWV WKH %&& SLQV IURP WKH EDFNSODQH 3XOO WKH %&& RXW RI WKH VORW & 5HSODFH WKH %&& LPPHGLDWHO\ LI WKH SURGXFW LV LQ XVH VHH QH[W VWHS $WWDFK WKH FOLS HQG RI \RXU (6' ZULVW VWUDS WR WKH JURXQG VWXG DW WKH WRS RI WKH UDFN Caution Touching the BCC pins can cause high energy discharge and
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Disk System 8VH WKLV SURFHGXUH LI \RX QHHG WR PRYH RU UHPRYH DQG UHSODFH WKH GLVN V\VWHP LQ WKH UDFN )RU H[DPSOH \RX PXVW PRYH WKH GLVN V\VWHP IRUZDUG RQ WKH UDLOV LQ RUGHU WR UHSODFH WKH GRRU EDFNSODQH RU SRZHU VZLWFK DVVHPEO\ 7KH GLVN V\VWHP ZLOO EH WXUQHG RII LQ WKLV SURFHGXUH Caution Do not move the disk system with disks installed and power on. Even a oneinch drop of the disk system can damage spinning disks.
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Removal and Replacement Caution Static discharge can destroy functional components on the backplane.
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Disk Carrier (HP-Qualified Only) 'LVN FDUULHUV DUH UHSODFHDEOH E\ +3 TXDOLILHG SHUVRQQHO RQO\ 5HSODFH WKH GLVN FDUULHU ZKHQ WKH EH]HO IUDPH ODWFK RU LQVHUWLRQ JXLGHV DUH GDPDJHG RU EURNHQ EXW WKH GLVN GULYH LV VRXQG Caution Touching the disk circuit board can cause high energy discharge and permanently damage the disk. Disks are fragile. Handle carefully.
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* 'HFODUDWLRQ RI &RQIRUPLW\ DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Hewlett-Packard Company Enterprise Storage Solutions Division Manufacturer’s Address: 8000 Foothills Blvd. Roseville, CA 95747 USA Reference Manufacturer’s Name: declares, that the product Product Name: SureStore E Disk System SC10. Model Number(s): A5272 & A5294 with or without suffixes.
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