title PA-8500 Continuum Series 400 Hardware Installation Guide (HP-UX systems) (1/4/00) Revision History file:///H|/CSDoc/LEOIN~H4/title.
notice Notice The information contained in this document is subject to change without notice. STRATUS COMPUTER, INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Stratus Computer, Inc., shall not be liable for errors contained herein or incidental or consequential damages in connection with the furnishing, performance, or use of this material.
toc 1. Preparing to Install the System ● Safety Considerations ● Required Tools ● System Description ● Status Lights ● System Peripherals 2. Installing the Core System Components ● Installing the Cabinet ● Installing the System Console ● Installing the C419/C619 Modem for RSN Use ● Installing the PCI Cards and Cables 3.
Preparing to Install the System +Chapter 1 Preparing to Install the System This chapter contains important information to read before proceeding with the installation, such as a system description and vital safety considerations. This chapter is divided into the following sections. ● Safety Considerations ● Required Tools ● System Description 1.1 Safety Considerations Before installing the system, be sure to take the following important precautions.
Preparing to Install the System The PA-8500 Continuum Series 400 achieves continuous availability by partnering, or duplexing, two identical online components, so that if one fails, its partner continues to operate. Other system components ensure availability by operating in standby mode , with one component online, while the other "stands by" to take over operation should its partner fail.
Preparing to Install the System 1.3.1.1 Cabinet: Front Components For the components housed in the front of the cabinet, see Figure 1-2 which is also described in the following paragraphs. Figure 1-2. Cabinet: Front View The amber cabinet fault light, located at the top of the cabinet frame, above the doors, illuminates when one or more components within the cabinet have failed. (For a more detailed explanation of system status lights, See Figure 1-9 Status Lights later in this chapter.
Preparing to Install the System Located at the bottom of the cabinet are duplexed logic suitcases. These suitcases house the system's central logic functions: the Hewlett-Packard CPUs, memory modules, and console controller, which is the system's central collection point for maintenance, diagnostic information and user interface. If the logic suitcases have a vinyl protective covering on the front, remove the covering once the system cabinet is in place.
Preparing to Install the System Below the disk shelves are two PCI card cages. Each card cage contains seven slots for PCI cards, for a total of 14 PCI cards per system. Each PCI card cage has one bridge card that provides the interface between the logic suitcases and the PCI cards. Each bridge card has a connector for a PC Memory Card International Association (PCMCIA) flash card, a credit-card-sized EEPROM used to boot the operating system.
Preparing to Install the System Status lights on individual components enable customers to narrow down a problem to a single failed component. If a problem occurs during the system installation, strategically-placed status lights provide assistance in diagnosing the problem.
Preparing to Install the System C419/C619 Modem PA-8500 Continuum Series 400 systems are connected to the Customer Assistance Center (CAC) through a C419/C619 modem and a dedicated telephone line. The C419/C619 modem is preconfigured for RSN operation and can transmit data at 33,600 bps. For an explanation of the RSN, refer to HP-UX Operating System: Fault Tolerant System Administration (R1004H-04-ST). Figure 1-6.
Installing the Core Components Chapter 2 Installing the Core System Components After unpacking the system, follow the instructions in this chapter to install the core system components. The core system components consist of the cabinet, V105 terminal, C419/C619 modem, and PCI cards.
Installing the Core Components 4. Using a flat-blade screwdriver, remove the cable opening cover from the top of the cabinet Figure 2-2. Removing the Cable Opening Cover file:///H|/CSDoc/leoinstall/chapt2.
Installing the Core Components 5. Using the torque wrench, attach the ground cable that is shipped with the system to the back of the system cabinet as shown in Figure 2-3, being careful not to apply more than 33 inch-pounds of torque. The ground cable may be attached to the double ground lugs found on either the left or right side of the cabinet. Figure 2-3. Attaching the Ground Cable (Top of cabinet) file:///H|/CSDoc/leoinstall/chapt2.
Installing the Core Components 6. Unpack the two system power cables from one of the cartons shipped with the system. The part number for each power cable appears on the cable and on the plastic bag in which the cable is shipped. Before connecting a power cable, always shut off both MAIN system power switches/AC input breakers on the same side of the cabinet. 7. Connect each power cable to the cabinet and into a separate AC power source.
Installing the Core Components 9. Since it is recommended that you limit the times the system is powered up and down, proceed to the system console instructions (See Section 2.2 Installing the System Console later in this chapter) before completing Step 10. 10. Turn on the cabinet MAIN power switches. The cabinet power supply lights are illuminated, indicating that the system is receiving power.
Installing the Core Components ● ● ● 9600 EIA and auxiliary (Aux) baud rate Odd parity One stop bit To install a V105, follow these steps. 1. Locate the terminal data cable (part number AW-B15201-25) in one of the cartons shipping with the system. 2. Connect the terminal data cable to the V105 terminal's SES1-EIA port and to the cabinet's Console port (J315), (See Figure 2-5) . After the cable is connected, tighten its connector screws with a flat-blade screwdriver.
Installing the Core Components Keyboard AA-V10501 is an ANSI keyboard and AA-V10502 is a PC keyboard. Figure 2-6. Connecting the Keyboard to the V105 4. Connect the female end of the V105 power cord to the V105 power connector and the male end to an AC wall outlet. Figure 2-7 Connecting the V105 Power Cord 5. Power up the V105 by pressing the power switch on the front of the terminal to the ON position (See Figure 2-8) . When the V105 passes its self-test, its screen displays PASS.
Installing the Core Components 6. If needed, adjust the screen contrast and brightness using the dials. Figure 2-9 V105 Operating Dials 7. To access the V105's configuration screens, press the key (ANSI keyboard) or hold down the key while pressing the key (PC keyboard). 8. When the V105 displays the setup screen keys, press the < F1 Quick> key. The V105 now displays the Quick Setup screen as shown in Figure 2-10.
Installing the Core Components 9. Set the values (See Figure 2-10) . To change the values, press the appropriate "arrow key" (up, down, left, right) to select a field. Then, press the space bar to select the correct value. 10. Save these changes and exit the Quick Setup screen by pressing the key. 11. The V105 displays the prompt, Save all? (Y/N) . Press the key to save the values selected or the key to exit without saving them.
Installing the Core Components 2. Some CX19 modems have a dial-up/leased-line switch on the side. If the modem being used does, verify that the switch is in the up position (See Figure 2-12) . If the modem does not have this switch, continue with step 3. Figure 2-12. Modem Dial-Up/Leased-Line Switch 3. Locate the 16 DIP switches and verify that they are set CORRECTLY (See Figure 2-13). If necessary, use the end of a paper clip, or similar pointed instrument, to change the switch settings. Figure 2-13.
Installing the Core Components 5. Connect the RS-232 cable (AW-B10102-25) to the modem EIA RS-232-C connector as shown in Figure 2-15. Tighten the connector screws with a flat-blade screwdriver. Figure 2-15. Connecting the RS-232 Cable to the Modem 6. Attach the adapter (part number JD-025PLG-07) to the RSN port (J317) on the cabinet, then connect the RS-232 cable to the adapter as shown in Figure 2-16. Figure 2-16 Connecting the RS-232 Cable to the System file:///H|/CSDoc/leoinstall/chapt2.
Installing the Core Components 7. Connect the power cord to the modem POWER connector and to an AC wall outlet as shown in Figure 2-17. Figure 2-17. Connecting the Modem Power Cord file:///H|/CSDoc/leoinstall/chapt2.
Installing the Core Components 8. Turn the modem power switch to ON (See Figure 2-18) . Figure 2-18. Modem Power Switch 9. After it is powered on, the modem performs a self-test. During the modem self-test, the five speed indicators on the front of the modem flash in sequence for approximately four seconds. Then the speed indicator light remains steadily lit (the speed for C419 is 14.4; the speed for C619 is 33.6). If this does not happen, check that the AC outlet is live.
Installing the Core Components 2.4 Installing PCI Cards and Cables The PCI cards ordered with the system are shipped installed in the PCI card cages. To install additional cards and to connect cables to the PCI cards, refer to the PCI-card installation guides located in one of the cartons shipped with the system. file:///H|/CSDoc/leoinstall/chapt2.
Installing Tape Drives Chapter 3 Installing Tape Drives After the core system components are installed, tape drives can be installed. For each U501 SCSI PCI card in the system, the following can be configured: ● One stand-alone T800-Series tape or D85X CD-ROM drive (or) ● Two daisy-chained T800-Series tape or D85X CD-ROM drives This chapter explains how to install tape drives.
Installing Tape Drives 2. Place the tape drive on a table or rack near the rear of the system cabinet. 3. Verify that the SCSI identification display on the tape drive is set to 0 (See Figure 3-2). If it is not, use a paper clip (or similar nonmarking, pointed instrument) to press the buttons to increase or decrease the number. Press the upper button to decrease the number and the lower button to increase it.
Installing Tape Drives To change the SCSI identification on a T800-series tape drive, first power down the tape drive. The SCSI identification is read by the system when the tape drive is powered up. If you change the SCSI identification display after power-up, the new identification will not be registered by the tape drive. Any attempts to access the tape drive will result in an application error. 4.
Installing Tape Drives 5. Turn off the power switch on the tape drive. Figure 3-4. Powering Down the T800-Series 6. Connect the SCSI cable (part number AW-B21000-12) to the rear of the tape drive and to the U501 SCSI card in slot 7 of either PCI card cage as shown in Figure 3-5. Figure 3-5. SCSI Cable: Stand-Alone T800-Series file:///H|/CSDoc/leoinstall/chapt3.
Installing Tape Drives 7. Plug the power cord into the rear of the tape drive and into an AC wall outlet. Figure 3-6. T800-Series Power Cord file:///H|/CSDoc/leoinstall/chapt3.
Installing Tape Drives 8. Turn on the T800-Series power switch. The green power light is illuminated as long as the tape drive is receiving power. If it is not illuminated, check to be sure the cables are securely connected. Figure 3-7. Powering Up the T800-Series 9. When the system is booted, the tape drive will come online, as described in Chapter 4, "Booting the System." 3.
Installing Tape Drives Items Included with Daisy-Chained T800-Series Tape Drives Part Number Description AA-T80500 AA-T80600 T800-Series Tape Drive AW-B12800- XX Power Cord AW-B21000-12 SCSI Cable AW-B20000 SCSI Daisy-Chain Cable JC-005TRM SCSI Terminator AX-T60007 Data Cartridge (T805 and T806) AX-T60006 Autoloader magazine (T806) AX-T60002 Cleaning Cartridge (T805 and T806) Parts included with the Daisy-Chained T800-Series Tape Drive. Figure 3-8.
Installing Tape Drives 2. Place the tape drives on a table or rack near the rear of the system cabinet. 3. Verify that the SCSI identification display on the tape drive that will be connected to the SCSI PCI card is set to 0. Verify that the SCSI identification display on the other tape drive in the daisy-chain is set to 1 (See Figure 3-9).
Installing Tape Drives Figure 3-10. SCSI Terminator: Daisy-Chained T800-Series If the tape drive is the first drive in the daisy chain and a terminator is connected to either tape-drive port, remove the terminator. 5. Turn off (0) the power switch on each tape drive. Figure 3-11. Powering Down the T800-Series( 2nd) 6. Connect the SCSI cables, (part number AW-B21000-12) to the rear of the tape drive and to the U501 SCSI card in slot 7 of the PCI card cages as shown in Figure 3-12. Figure 3-12.
Installing Tape Drives 7. Plug the power cords into the rear of each tape drive and into AC wall outlets. Figure 3-13. T800-SeriesPower Cord (2nd) file:///H|/CSDoc/leoinstall/chapt3.
Installing Tape Drives 8. Turn on the power switch on the rear of each tape drive. The green power light on each tape drive is illuminated and remains lit as long as the tape drive is receiving power. If the light does not illuminate, check to be sure that the power cables are securely connected. Figure 3-14. Powering Up the T800-Series (2nd) To change the SCSI identification on a T800-Series tape drive, first power down the tape drive.
Installing Tape Drives 3.3 Completing the Installation of Tape Drives on a Running System To complete the installation of a tape drive on a running DNCP Series 400/400-CO (PA-8500) system, perform the following steps. 1. Issue the addhardware command. This command causes the system to scan for new hardware such as tape drives and to update the system file. The command creates the device special files required by the new tape drive in the appropriate /dev directories.
Booting the System Chapter 4 Booting the System This chapter describes how to boot the system. Boot the system by performing the following steps. 1. 2. 3. 4. Verify that cabinet components are seated properly by checking that their thumbscrews are fully tightened. Verify that the flash cards are fully inserted in the bridge cards in slot 0 of each PCI card cage. Power up the system console. Initiate the automatic boot process by turning on the MAIN and PCI power switches as shown in Figure 4-1.
Booting the System Red 1 Off Yellow On Green Red 2 The logic suitcase is performing its self-test. Off Off Yellow Flashing The master logic suitcase has passed its self-test and is being configured by the system. Green Red 3 Off Off Yellow Off Green The master logic suitcase and its partner are online and duplexed. On Stages 1 and 2 should last no longer than five minutes.
Booting the System GenericSysName (HP Release B.xx.00) (see /etc/issue) Console Login: root New password: Re-enter new password: The system displays additional messages followed by the command-line prompt. When this prompt is seen, the system has successfully booted. 7. Close the cabinet doors. Next, configure the RSN as described in Chapter 5, Configuring the RSN and C419/C619 Modem . file:///H|/CSDoc/leoinstall/chapt4.
Configuring the RSN and C419/C619 Modem Chapter 5 Configuring the RSN and C419/C619 Modem This chapter describes how to configure the Remote Services Network (RSN). It contains the following sections. ● Preparing to Configure the RSN ● Configuring the RSN ● Configuring the C419/C619 Modem ● Completing and Verifying Configuration of the RSN For more information on how to configure the RSN, see HP-UX Operating System: Fault Tolerant System Administration (R1004H-04-ST). 5.
Configuring the RSN and C419/C619 Modem 5.2 Configuring the RSN Perform the following steps to configure the RSN using the rsnadmin command. 1. Execute the rsnon script as shown in the following example. This script enables the RSN to work properly. /usr/stratus/rsn/bin/rsnon This script displays the following message and prompt. Press the key to continue. 1. Setting rsn_monitor, rsn_getty, rsndbs to respawn in /etc/inittab. 2. Enabling the rsntrans entry in /var/spool/cron/crontabs/rsn. 3.
Configuring the RSN and C419/C619 Modem Are these the proper changes to be made (y/n): y The script displays a commented-out line in the file /var/spool/cron/crontabs/sracs and asks you if this line should be uncommented. Press y followed by the key to continue.
Configuring the RSN and C419/C619 Modem 3) port_info port info menu 4) site_info site info menu 5) notify_list notify_list menu 6) mask mask menu 7) modem_script modem script menu 8) periodic_call periodic call menu Options: [#, command, ? command (help for command), 0 (parent menu), / (goto main menu), q (quit rsnadmin)] Command: At the Command: prompt at the end of the menu, enter the value 2 to select the local_info menu item. For example: Command: 2 This displays the menu called LOCAL_INFO MENU .
Configuring the RSN and C419/C619 Modem This displays the menu called BRIDGE SYSTEM PATH MENU . 4. At the Command: prompt at the end of BRIDGE SYSTEM PATH MENU , enter the value 2 to select the set menu item in order to specify the bridge_system_path entry.
Configuring the RSN and C419/C619 Modem SITE_ID MENU 1) get get current site_id 2) set set current site_id Options: [#, command, ?command (help for command), 0 (parent menu), / (goto main menu), q (quit rsnadmin)] Command: 2 Stratus recommends using the site ID specified on the Sales Order pick list which arrived with the shipping carton. See the bolded portion of the example below: Report Name: COP-3136 S.O.
Configuring the RSN and C419/C619 Modem Enter new site_id: cac_ux If the site ID is changed, immediately inform the CAC. The CAC needs the site ID to uniquely identify this site. If the CAC does not know this site ID, the CAC hub will be unable to properly track communications from the site and may lose the installation report for this site. 1. The letters _ux must end the site ID so that the CAC knows that this is a system running the HP-UX operating system.
Configuring the RSN and C419/C619 Modem / (goto main menu), q (quit rsnadmin)] Command: 2 This displays the menu called HUB_PHONE_1 MENU . 11. At the Command: prompt at the end of HUB_PHONE_1 MENU , enter the value 2 to select the set menu item in order to specify the hub phone 1 entry. The hub phone 1 entry specifies the RSN phone number of the supporting Stratus hub.
Configuring the RSN and C419/C619 Modem not running. rsnadmin: Unable to access rsn database server. system error: No such file or directory Exiting...rsnerrno: (313); errno: (2). To recover from the error, start RSN by executing the /usr/stratus/rsn/bin/rsnon command at the operating system # prompt. Then execute the /usr/stratus/rsn/bin/rsnadmin command to display the RSNADMIN MAIN MENU . Enter 4 to display the SITE_INFO MENU . You can now set the hub phone number by entering 2 at the Command: prompt.
Configuring the RSN and C419/C619 Modem Database successfully updated Hit Return to continue. Record the RSN password; you will need to enter the password in the installation report, as described later in this chapter. Press the key to save the new RSN password. Enter a slash (/ ) and then press the key to return to RSNADMIN MAIN MENU . 13. At the Command: prompt at the end of RSNADMIN MAIN MENU , enter the value 5 to select the notify_list menu item.
Configuring the RSN and C419/C619 Modem The system then prompts you to enter a user to the notify list. Specify a login name. The login name should not contain any spaces. Enter user: root Press the key to save the login name in the notify list. 1. Enter q to exit the rsnadmin command. 5.3 Configuring the C419/C619 Modem Perform the following steps to configure the C419/C619 modem. 1. If you did not initialize the C419/C619 modem when you installed the modem hardware, activate it now.
Configuring the RSN and C419/C619 Modem This script verifies that the RSN setup is correct and displays the following message: rsn_setup: completed successfully If the script displays error messages, take corrective actions as indicated by the script. 2. To verify the configuration, you must first make sure the RSN is disabled by issuing the rsnoff script as shown in the following example. /usr/stratus/rsn/bin/rsnoff Press the key to continue.
Configuring the RSN and C419/C619 Modem CHECKING RSN INITTAB SETTINGS Changing settings to respawn 22,24c22,24 < rsnd:234:off:/usr/stratus/rsn/bin/rsndbs >/dev/null 2>&1 < rsng:234:off:/usr/stratus/rsn/bin/rsngetty -r >/dev/null 2>&1 < rsnm:234:off:/usr/stratus/rsn/bin/rsn_monitor >/dev/null 2>&1 --> rsnd:234:respawn:/usr/stratus/rsn/bin/rsndbs >/dev/null 2>&1 > rsng:234:respawn:/usr/stratus/rsn/bin/rsngetty -r >/dev/null 2>&1 > rsnm:234:respawn:/usr/stratus/rsn/bin/rsn_monitor >/dev/null 2>&1 Are these
Configuring the RSN and C419/C619 Modem RSN IS NOW ON. ************************************************** ************************************************** # 4. Execute the following script to make sure that you have connected to the hub. /usr/stratus/rsn/bin/rsntry The script calls the hub telephone number you specified with rsnadmin and attempts to verify the connection. If the script concludes with a success message, the RSN is installed and configured correctly.
Sending the Installation Report Chapter 6 Sending the Installation Report After the RSN is configured , an installation report must be prepared and sent to the CAC. The installation report provides valuable information that enables the CAC to support the site and track product quality issues. This chapter contains the following sections. ● See Preparing an Installation Report ● See Sending an Installation Report to the CAC ● See Sample Installation Report 6.
Sending the Installation Report Note: abort program = ^C, character erase = ^H or backspace key, line kill = ^U 2. The script then displays a prompt that asks if you want to continue with the installation report. Enter y and press the key to complete the report, or enter n and press the key to exit the script. Do you want to continue with the install report (yes/no)? y 3.
Sending the Installation Report PHONE:X2502 PHONE: SITE-ID: comp_ux ORDER STATUS: APPROVED Verify this site ID. If this is the same site ID value specified with the rsnadmin command, as described in the Configuring the RSN section of Chapter 5, press the key. (UX Customer Installation Reporter - Rev 1.0) Installation of a Stratus Module Verify the Site id & System node name currently set on the system. (If correct, press or enter correct name). System site id = "cac_ux": 5.
Sending the Installation Report Report Name: COP-3136 Report Date: 05/15/99 S.O. PICKLIST Page: 1 ============= BILL OF MATERIAL EFFECTIVITY DATE: 05/15/99 ORDER NO.: US 113370 SHIP-TO: 01923 BILL-TO:01932 Company X Company X 55 Main Blvd. 55 Main Blvd. Boston, MA 02116 USA SID TECH: J. Bond SHIPPER: XXX Inc. Boston, MA 02116 USA CPU SER:60029 RA KIT: N 7. The script then prompts you to enter the CPU (cabinet) serial number.
Sending the Installation Report 8. The script also prompts you to enter the following information. System Administrator: Beth Smith System Admin Phone No.: 1-508-999-9898 Installer: Total Install Hours: Beth Smith 5 Is the RSN installed (yes/no)? y User Name for CAC Access: beths 9. The script then prompts you to enter the password for the CAC user specified when the RSN was configured. For more information, See Configuring the RSN and C419/C619 Modem. Password for CAC User: beths 10.
Sending the Installation Report See Configuring the RSN and C419/C619 Modem. RSN Password (press , if not set): (your password) Modem Phone Number (Include area/country code): (your modem phone number) 11. The script then asks seven yes/no questions about your experience with the installation process. After entering y (yes) or n (no) in response to a question, press the key to move to the next question.
Sending the Installation Report When you enter the period (.), the script indicates that the report is complete. End of interactive data input. Creating the Install Report ... Report Complete! 13. The script then prompts you to specify where to send the installation report. After entering a selection (1, 2, or 3), press the key. The following are the options available for providing Stratus or a Distributor/VAR with an install report. (1) Send via RSN to regional support HUB.
Sending the Installation Report 6.2.1 Sending the Installation Report Via the RSN If the value 1 is specified on the install_report script to send the installation report to a Stratus CAC hub via the RSN, the script displays the following information. Enter Selection (1 2 3): 1 Queueing Install Report on RSN to be sent to Support HUB.... Queueing Complete! Creating a permanent copy of the temporary install report /tmp/IRF2222 as /tmp/INRP0123:0916.
Sending the Installation Report ** Install Report Process Finished ** The installation is now complete. 6.2.3 Saving the Installation Report to a Temporary File In situations where the installation report must be sent at a later date via the RSN or Internet, or if the contents of the report to CAC personnel are read during a voice telephone call, specify the value 3 on the install_report script to save the installation report to a temporary file. The script displays the following information.
Sending the Installation Report Address:========================> 101 Powdermill Road City:===========================> Maynard State or Country:===============> MA Zip:============================> 01754 Sales Order Number:=============> 113370 Module Serial Number:===========> 60029 System Administrator:===========> Joe Smith System Admin Phone No.:=========> 1-999-767-9898 Installed by:===================> Joe Smith Total Install Time:=============> 5 HP-UX Release===================>11.00.
Sending the Installation Report Were there any hardware installation problems? ==> NO Were there any software installation problems? ==> NO Additional Comments (optional): We have a fairly simple configuration and the installation went quite smoothly. Joe Smith System Hardware Configuration: Modelx H/W Path Description State Serial# PRev Status FCode ========================================================================== - CLAIM - - Online g82600 0 PMERC Nexus CLAIM 10030 38.
Sending the Installation Report - 2/3/0/5 LAN Adapter CLAIM - 1 Online - 2/3/0/6 LAN Adapter CLAIM - 1 Online - 2/3/0/7 LAN Adapter CLAIM - 1 Online - (Page 3 of 3) - 2/7 SAM Interface CLAIM - - Online u50100 2/7/0 SCSI Adapter CLAIM 42-000567 07G1 Online u50100 2/7/1 SCSI Adapter CLAIM 42-000567 07G1 Online u50100 2/7/2 SCSI Adapter CLAIM 42-000567 07G1 Online k13800 3 PCI Nexus CLAIM 10063 0 Online - 3/0 SAM Interface CLAIM - - Online unknow 3/0/0 PCMCIA Bridge CLAIM - - Online e52500 3/0/0.
Sending the Installation Report d80100 14/0/1.1.0 SEAGATE ST31250W CLAIM - - Online - 14/0/1.2 CLAIM - - Online d80200 14/0/1.2.0 SEAGATE ST32550W CLAIM - - Online - 14/0/1.3 CLAIM - - Online d80310 14/0/1.3.
Appendix - Fault Isolation Appendix A. Fault Isolation This section contains information used to troubleshoot faults in the system. It contains the following subsections: ● ● Component Status LEDs System Error Log A.1 Component Status LEDs A.1.1 General LED information LEDs can be in a three color arrangement, a two color arrangement or a single light. General explanations or these categories follow A.1.1.
Appendix - Fault Isolation A.2.1 Power Supply LEDs file:///H|/CSDoc/leoinstall/appendix.
Appendix - Fault Isolation A.2.1.2 -Tray 1 Rectifier status LEDs LED State Meaning Green On DC output power good. Green On AC input power good. Red Off Green Off Green On AC input power good. Red On Green Off DC output power fault. Green Off Unit faulty and needs service. Red On Green Off Green Off Red Power is off. Off A.2.2 Disk Shelf LEDs A.2.2.1 Disk Power Supply LEDs A.2.2.
Appendix - Fault Isolation A.2.3.1 Suitcase Power-On LED Sequence A.2.4 PCI Card LEDs Figure A-4, the PCI card cage label, found on the PCI card cage (cabinet front), shows possible states for PCI LEDs and describes their meanings. Figure A-4. PCI Card Cage Label A.3 System Log and Status Messages System logs contain information concerning major system events and the time they occurred which can help detect and evaluate system problems.
Appendix - Fault Isolation Command Type of Information ftsmaint and ioscan Hardware information sar System performance information sysdef Kernel parameter information lp and lpstat Print services information ps Process information pwck and grpck Password inconsistencies information who and whodo Current user information ifconfig, netstat, ping, uustat, and lanscan Network services information ypcat, ypmatch, yppoll, and ypwhich Network Information Service (NIS) information df and du Di
Appendix - Fault Isolation A.4.2 Hardware Status Information In addition to a software state, each hardware component has a particular hardware status. The Status field in the ftsmaint ls display can have any of the values shown in the following table. Status Meaning Online The device is actively working. Online Standby The device is not logically active, but it is operational. Using the ftsmaint switch or ftsmaint sync command can be used to change the device status to Online.
Appendix - Fault Isolation CABFAN Cabinet DC Distribution Unit Fault Broken Cabinet Fan CABFLT Cabinet Fault Detected A component in the cabinet faulted. CABFLT Cabinet Fault Light On The cabinet fault light is on. CABLE PCI Power Cable Missing This PCI backpanel cable is not attached. CABPCU Cabinet Power Control Unit Fault A power control unit faulted. CABPSU Cabinet Power Supply Unit Fault A power supply unit faulted.
Appendix - Fault Isolation PCLOW Power Controller Under Voltage An under-voltage condition was detected by the power controller. PCVOTE Power Controller Voter Fault A voter fault was detected by the power controller. PSBAD Invalid Power Supply Type The power supply ID bits do not match that of any supported unit. PSU OK Cabinet Power Supply Unit(s) OK The cabinet power supply unit(s) are OK. PSUs Multiple Power Supply Unit Faults Multiple power supply units faulted in a cabinet.
Appendix - Fault Isolation ● ● ● ● Locate the failed component(s) using the LEDs. Verify the component is bad by using software commands/error logs. Remove and replace the failed component. Check to make sure the problem is resolved. file:///H|/CSDoc/leoinstall/appendix.
