...................................... Medalist 4342 (ST34342A) ..................................... Medalist 3232 (ST33232A) .................................... Medalist 2122 (ST32122A) .................................... ................................... Installation Guide .....................................
-2 Medalist 4342, 3232 and 2122, Rev. C © 1998 Seagate Technology, Inc. All rights reserved. Publication Number: 21200096-001, Rev. C, October 1998 Seagate, Seagate Technology, the Seagate logo, Medalist and the Medalist logo are registered trademarks of Seagate Technology, Inc. DiscWizard, SeaFAX, SeaFONE, SeaTDD and SeaBOARD are either trademarks or registered trademarks of Seagate Technology, Inc. or one of its subsidiaries.
Medalist 4342, 3232 and 2122, Rev. C iii-1 Contents The easiest way to install your drive .................................... 1 What you need ........................................................................ 2 Before you begin .................................................................... 2 Handling precautions............................................................. 3 One drive or two .....................................................................
0 iv Medalist 4342, 3232 and 2122, Rev.
Medalist 4342, 3232 and 2122, Rev. C 1 The easiest way to install your drive DiscWizard is Seagate’s exclusive Windows program that makes it easy to install your Medalist drive. DiscWizard helps you configure your new drive and your computer. It analyzes your system, lets you select various installation options and creates customized step-by-step instructions. It also allows older computers to access the full capacity of large hard drives.
2 Medalist 4342, 3232 and 2122, Rev. C What you need • Straight-edge and Phillips screwdrivers • Four 6-32 UNC drive mounting screws • An ATA interface cable (max length: 18 inches) with • • • available 40-pin connector. An unused drive power cable for your new drive A bootable system diskette If you are mounting this 3.5-inch drive in a 5.25-inch drive bay, you need a mounting adapter or frame kit. Also, you may need drive mounting rails if your drive bay is not designed for direct mounting.
Medalist 4342, 3232 and 2122, Rev. C 3 Handling precautions Disc drives are extremely fragile. Do not drop or jar your drive. Keep the drive in its antistatic bag until you are ready to install it. Protect your drive from static discharge by making sure you are well grounded before touching the drive. We recommend wearing a grounded wrist strap throughout the installation process. Do not touch the connectors or any part of the printed circuit board. Always handle the drive by its edges or frame.
4 Medalist 4342, 3232 and 2122, Rev. C One drive or two? If your new Seagate drive will be the only drive in your computer, you do not have to change any jumper settings. In this case, skip ahead to “Attaching Cables and Mounting the Drive,” on page 6. If you already have one hard drive in your computer and you are installing a second drive, you must configure one drive as a master and the other as a slave.
Medalist 4342, 3232 and 2122, Rev. C 5 pin 1 4-pin power connector 2 46 135 Slave Master or single drive Figure 1.
6 Medalist 4342, 3232 and 2122, Rev. C Attaching cables and mounting the drive 1. If you are installing a new ATA interface cable, attach one end of the cable to the interface connector on your computer or host adapter. The ATA cable must be no more than 18 inches long. 2. Thread the interface cable through the drive bay and attach the connector at the end of the interface cable to your new drive. If you have two drives, attach the second drive to the second connector. Pin 1 Figure 2.
Medalist 4342, 3232 and 2122, Rev. C 7 Figure 3. Mounting screws 3. Slide the drive carefully into the drive bay. Secure the drive with four 6-32 UNC mounting screws in either the sidemounting holes or the bottom-mounting holes. Do not overtighten the screws. Insert the screws no more than 0.22 inch into the bottom-mounting holes and no more than 0.14 inch into the side-mounting holes. Do not use metric screws.
8 Medalist 4342, 3232 and 2122, Rev. C Power connector Interface connector Pin 1 Figure 4. Interface cable connection Note. If you are mounting the drive in a 5.25-inch drive bay, you need a mounting adapter or frame kit. Contact your computer dealer. Some computers also require drive mounting rails, which can be obtained from your distributor or computer manufacturer. 4. Attach a power cable to each drive.
Medalist 4342, 3232 and 2122, Rev. C 9 Configuring your computer Before you format or partition your new drive, you must configure your computer’s BIOS so that the computer can recognize your new drive. 1. Turn your computer on. As your computer starts up, watch the screen for a message that describes how to run the system setup program (also called BIOS or CMOS setup). This is usually done by pressing a special key, such as DELETE, ESC OR F1, during startup. See your computer manual for details.
10 Medalist 4342, 3232 and 2122, Rev. C BIOS Settings Drive Cylinders Heads Sectors 8,894 8,404,830 15 63 — — 6,253 6,303,024 16 63 — — 4,092 4,124,736 16 63 — — ST34342A CHS addressing Addressable sectors ST33232A CHS addressing Addressable sectors ST32122A CHS addressing Addressable sectors Note. Set the write precomp or landing zone parameters to zero.
Medalist 4342, 3232 and 2122, Rev. C 11 Addressing drive-capacity limitations Some DOS-based computers and operating systems are not designed to accommodate large-capacity hard disc drives. The three most common system limitations are listed below, along with methods for overcoming these limitations. See your system manual to determine which (if any) of these limitations applies to your computer.
12 Medalist 4342, 3232 and 2122, Rev. C 8.4-Gbtye limit If your drive’s capacity is greater than 8.4 Gbytes, the capacity may exceed the limits of your system BIOS and operating system. DOS and Windows operating systems and most system BIOS’s limit the drive partitions to 8.4 Gbytes per physical drive. Because of this limitation, a 32-bit file allocation table (FAT32) is needed to support drive capacities greater than 8.4 Gbytes.
Medalist 4342, 3232 and 2122, Rev. C 13 BIOS upgrades If you need to upgrade your BIOS, contact the appropriate BIOS manufacturer listed below: American Megatrends (AMI): http://www.megatrends.com 1-800-828-9264 Award Software International, Inc.: http://www.award.com 1-800-800-2467 Microid Research/Mr. BIOS: (Upgrades from Unicore Software) http://www.mrbios.com 1-978-686-6468 Phoenix Technologies Ltd.: (Upgrades from Microfirmware) http://www.ptltd.com 1-800-767-5465 SystemSoft http://www.
14 Medalist 4342, 3232 and 2122, Rev. C Installation using Disk Manager 1. Boot your computer from a bootable system diskette (use MS DOS Version 5.0 or later). Booting from a diskette ensures that the Disk Manager installation does not conflict with any terminate-and-stay-resident (TSR) programs. 2. Insert your DiscWizard diskette. The Disk Manager software is stored on this diskette. 3. At the DOS prompt, type DM and press ENTER. 4.
Medalist 4342, 3232 and 2122, Rev. C 15 7. If Disk Manager recognizes all your drives, select the drive you want to install and press ENTER. Disk Manager partitions and formats the drive. If your new drive is the master drive (drive C), Disk Manager also configures the drive so that you can boot from it. Note. If your computer cannot accommodate hard drives with capacities greater than 528 Mbytes, Disk Manager installs a Dynamic Drive Overlay (DDO) on your hard drive.
16 Medalist 4342, 3232 and 2122, Rev. C Standard DOS installation ! Caution. Partitioning or formatting a drive erases all data on it. Seagate assumes no liability if you erase your data. Drive partitioning Partitioning a hard drive divides it into sections (partitions) that function as separate logical drives (labeled C,D,E, etc.). Because DOS computers cannot access partitions larger than 2.1 Gbytes, you must divide large-capacity hard drives into multiple partitions.
Medalist 4342, 3232 and 2122, Rev. C 17 5. Select “Create primary DOS partition” by pressing 1 again. Then press ENTER. Create your first drive partition. If you are creating a partition that will be used to boot your computer (drive C), make sure the partition is marked active. 6. Create an extended partition and additional logical drives, as necessary, until all the space on your new hard drive has been partitioned. 7. When the partitioning is complete, FDISK reboots your computer.
18 Medalist 4342, 3232 and 2122, Rev. C Additional installation options 2 46 135 Master with non-ATA compatible slave Enable cable select Figure 5. Non-ATA compatible and cable select jumpers Non-ATA compatible slave jumper If your computer does not recognize your new drive as a master in a two-drive system, the slave drive may not be ATA-compatible. You may be able to solve this problem by installing jumpers on pins 3 and 4 and on pins 5 and 6, as shown in Figure 5.
Medalist 4342, 3232 and 2122, Rev. C 19 Cable select jumper Some computers differentiate between master and slave drives using specially designed interface cables that have the line to pin 28 (the Cable Select pin) removed or cut at one connector. The connector that has pin 28 disabled is used for the slave drive. See your computer manual to determine whether your computer supports this feature. To configure your Seagate drive for cable select, place a jumper, as shown, on pins 3 and 4.
20 Medalist 4342, 3232 and 2122, Rev. C Advanced Disk Manager options The Disk Manger online manual Disk Manager contains an extensive online manual. This manual includes detailed installation instructions, troubleshooting and a list of master/slave jumper settings for many popular hard drives. To view the Disk Manager online manual, insert the Disk Manager diskette into drive A and type A:\DM /H. Then press ENTER.
Medalist 4342, 3232 and 2122, Rev. C 21 Supported operating systems The Disk Manager dynamic drive overlay provides support for drives with capacities greater than 528 Mbytes under MS-DOS, Windows 3.x, Windows 95, Windows NT 3.51, Windows NT 3.50 (requires DM upgrade drivers), OS/2 V3.0 (Warp full pack), and OS/2 V2.0–3.0 (requires DM upgrade drivers). Before you install a non-DOS operating system on the drive, install DOS and Disk Manager and make sure that the drive is bootable.
22 Medalist 4342, 3232 and 2122, Rev. C Follow these instructions to remove a DDO from a drive. 1. Boot the computer to drive C. 2. Insert your DiscWizard diskette into drive A. 3. Type A:\DM to start Disk Manager. 4. Select the Select Installation Options Menu. 5. Select (M)aintenance Menu. 6. Select (M)igrate Dynamic Drive. This program moves the data on your drive so that it can be accessed without the DDO.
Medalist 4342, 3232 and 2122, Rev. C 23 Troubleshooting If you have installed your drive and it does not function properly, perform the following basic checks: Warning. Always turn off the computer before changing jumpers or unplugging cables and cards. Wear a ground strap or use other antistatic precautions while working on your computer or handling your drive. • Verify compatibility. Verify that the host adapter and drive are • • • • appropriately matched to each other and to your computer.
24 Medalist 4342, 3232 and 2122, Rev. C • Verify the drive-type settings in the system setup pro- • gram. The drive-type settings in the system BIOS must not exceed the physical specifications of your drive. Also, the settings must not exceed the limitations set by the operating system and BIOS. Check for viruses. Before you use someone else’s diskette in your system for the first time, scan the diskette for viruses.
25 4 3 2 1 Medalist 4342, 3232 and 2122, Rev. C 31 42 Full capacity Limit capacity to 2.1 Gbytes (4,092 cylinders) Figure 6. Alternate capacity jumper 2. Move the jumper on the alternate-capacity jumper, as shown in Figure 6. This causes the drive to appear to your BIOS as having a 2.1-Gbyte capacity (4,092 cylinders, 16 heads, 63 sectors per track). You may need third-party partitioning software, such as Disk Manager, to achieve full capacity of the drive.
26 Medalist 4342, 3232 and 2122, Rev. C 3. Remount your drive in the computer and replace the computer cover. 4. Insert a bootable DOS diskette into drive A and turn on the computer. It should boot from drive A and automatically detect the new drive as a 2.1-Gbyte drive. 5. Insert your DiscWizard diskette into drive A and type A:\DM. Then press ENTER. This runs the Disk Manager program. 6.
Medalist 4342, 3232 and 2122, Rev. C 27 • Reboot the computer and listen to make sure the drive motor • • • starts up. If the drive is very quiet, it may be difficult to hear its discs reach operating speed. If the drive motor does not start up, recheck all drive cables. Verify that for each drive, a drive-type is listed in the system setup program. Try rebooting your computer by pressing the CTRL, ALT and DELETE keys simultaneously.
28 Medalist 4342, 3232 and 2122, Rev. C • If Disk Manager has installed the DDO on your hard drive and you have booted directly from a diskette, the information in the boot record for the drive may not have been loaded. Make sure there is no diskette in drive A and reboot. If you want to boot from the diskette, follow the “Booting with a Diskette” instructions under “Advanced Disk Manager options” on page 20.
Medalist 4342, 3232 and 2122, Rev. C 29 • Some BIOS have a Track 0 protection feature that protects Track 0 from viruses. This may cause FDISK to hang the system. You must disable this feature in the system setup program before you can use FDISK. See your computer reference guide for assistance. Be sure to re-enable this important feature when FDISK is done. The system error message, “Drive not Ready,” appears. • Check all cable connections.
30 ! Medalist 4342, 3232 and 2122, Rev. C Caution. If you change the drive-type values in the system setup program, you must partition and format the drive again. This erases data on the drive. • If you have partitioned the drive into individual logical drives, • • you may need to make the partitions smaller to access the full drive capacity. If your computer supports LBA mode, you may need to enable LBA mode in the system setup program to access the full capacity of the drive.
Medalist 4342, 3232 and 2122, Rev. C 31 Seagate Technology support services Online services Internet Visit Seagate on the Internet at http://www.seagate.com for information about Seagate products. You can also send e-mail with your disc or tape questions to: Presales: DiscPreSales@Seagate.com or Tape_Sales_Support@Seagate.com Technical support: DiscSupport@Seagate.com or TapeSupport@Seagate.
32 Medalist 4342, 3232 and 2122, Rev. C Automated services SeaFONE® 1-800-SEAGATE Seagate’s 800 number (1-800-732-4283) provides toll-free access to our automated self-help services. Here you’ll find answers to commonly asked questions, troubleshooting tips and specifications for disc drives and tape drives. This service is available 24 hours daily and require a touch-tone phone. International callers can reach this service by dialing 405-936-1234.
Medalist 4342, 3232 and 2122, Rev. C 33 place of purchase. Seagate offers comprehensive customer support for Seagate drives. These services are available worldwide. Authorized service centers If your drive is out of warranty, you can contact an authorized service center for service or repair.
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Medalist 4342, 3232 and 2122, Rev. C 35 European support services For European customer support, dial the toll-free number for your specific country to obtain the following services: • • • • Presales support Technical support SeaFAX Warranty repair If your country is not listed here, dial our European call center at 31-2031-67222 between 8:30 A.M. to 5:00 P.M. (European central time) Monday through Friday or send a FAX to 31-2065-34320. The European call center is located in Amsterdam, The Netherlands.
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Medalist 4342, 3232 and 2122, Rev. C 37 Asia/Pacific support services If the customer service number for your country is not listed here, dial our Asia/Pacific headquarters located in Singapore during business hours (9:00 A.M. to 5:00 P.M. Singapore time).
38 Medalist 4342, 3232 and 2122, Rev. C Storing and shipping your drive Keep your original box and packing materials for storing or shipping your drive. The box has a Seagate Approved Package label. Shipping a drive in an unapproved container voids the warranty. Call your authorized Seagate distributor for information on packing materials. Figure 7 shows how a drive fits in an approved single-pack box, including the packing materials. Note. Back up the data on your drive before shipping the drive.
Medalist 4342, 3232 and 2122, Rev. C 39 Warranty See your authorized Seagate distributor or dealer. Preinstalled or bundled software is provided “as is.” There are no warranties of merchantability or fitness for a particular purpose. All such warranties are expressly and specifically disclaimed. Maintenance and repair Seagate drives do not require maintenance. The head/disc assembly is sealed; a broken seal voids the warranty.
40 Medalist 4342, 3232 and 2122, Rev. C nung muss SELV entsprechen. 5. Alle Arbeiten auf dem Festplatte dürfen nur von Ausgebildetem Servicepersonal durchgeführt werden. Bitte entfernen Sie nicht die Aufschriftenschilder des Laufwerkes. 6. Der Einbau des Laufwerkes muss den Anforderungen gemäss DIN IEC 950 VDE 0805/05.90 entsprechen.
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44 Medalist 4342, 3232 and 2122, Rev. C Seagate Technology, Inc. 920 Disc Drive, Scotts Valley, CA 95066-4544, USA Publication Number: 21200096-001, Rev.
