Sun Fire™ 880 Server Product Notes Sun Microsystems, Inc. 901 San Antonio Road Palo Alto, CA 94303-4900 U.S.A. 650-960-1300 Part No.
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Contents Product Name Equivalence Document Revision History 1 1 Available Online Documentation 3 Software and OpenBoot Firmware Requirements CPU/Memory Board Hardware Requirements CPU/Memory Board Speeds DIMMs 3 5 5 5 Required And Recommended Software Patches Required Software Patches for Solaris 9 6 Required Software Patches for Solaris 8 7 Highly Recommended Sun Fire 880 Patch Sun PCI Cards That Support PCI Hot-Plug 6 8 8 Caution on the Use of PCI Cards Not Specifically Qualified by Sun
Documentation Errata 18 Clarification to Independent Memory Subsystem Information Correction to the Motherboard Fan Tray Removal Procedure 18 18 Correction to the Motherboard Fan Tray Installation Procedure Correction to Disk Drive Installation Procedure 20 Correction to FC-AL Disk Cage Installation Procedure Correction to FRU Part Numbers Ordering DIMMs 19 20 20 20 Part Number Corrections 20 Correction to Cabling Instructions for Loop B PCI FC-AL Data Cable Correction to Expansion FC-AL Backpl
Sun Fire 880 Server Product Notes Product Name Equivalence The official released name for this system is Sun Fire™ V880. Any reference to Sun Fire 880 on the product, in the system documentation, or in software refers to the Sun Fire V880. Both names can be considered equivalent and are interchangeable. Document Revision History This section provides a summarized revision history of these Product Notes, listed according to the document revision number and release date.
Revisions Made in 806-6593-17, April 2002 (806-6598-16 is not used) ■ Updated “Required And Recommended Software Patches” on page 6 ■ Revised “Updated Rackmounting Information for the Sun Fire 880 Server” on page 17 ■ Added “Caution on the Use of PCI Cards Not Specifically Qualified by Sun on the Sun Fire 880 Platform” on page 10 ■ Revised “Installing Sun Fire 880 FC-AL Backplane Firmware” on page 12 ■ Updated “Documentation Errata” on page 18 and “Open Issues” on page 26 Revisions Made in 806-659
Revisions Made in 806-6593-13, October 2001 ■ Updated the list of “Sun PCI Cards That Support PCI Hot-Plug” on page 8 ■ Corrected and updated the 36 GB drive manufacturer numbers in “FC-AL Disk Drive Firmware Issues” on page 11 ■ Updated the FRU numbers for ordering DIMMs for the system in “Correction to FRU Part Numbers” on page 20 Available Online Documentation A complete set of online documentation supporting Sun Fire 880 servers is available at the following URLs: http://www.sun.
Note – If you are upgrading a Sun Fire 880 server using 750 MHz CPU/Memory boards to 900 MHz or 1050 MHz CPU Memory boards, you must update the system OpenBoot firmware with patch 112186-09 or later before you install the new CPU/Memory boards. For more information about the patch, including installation instructions, read the patch description. For information about obtaining the patch, see “Required And Recommended Software Patches” on page 6.
CPU/Memory Board Hardware Requirements The following table lists the CPU/Memory board part numbers for the Sun Fire 880 server. CPU/Memory board Part number 750 MHz 501-5818 501-6360 900 MHz 501-6334 501-6676 1050 MHz 501-6677 501-7706 CPU/Memory Board Speeds A Sun Fire 880 server must use CPU/Memory boards of the same speed within a system. For example, you can not run 750 MHz CPU/Memory boards and 900 MHz CPU/Memory boards installed in the same Sun Fire 880 system.
Required And Recommended Software Patches This section lists software patches for the Sun Fire 880 server. You can obtain these patches from your authorized Sun service provider or by downloading them from the SunSolve OnlineSM web site at the following URL: http://sunsolve.sun.com The patches in these Product Notes are listed by the Solaris operating system version you may have installed on your system.
Sun Fire 880 Required Patches for Solaris 9 Patch ID Description 113312-01 or later Hardware/DPM: Sun Fire V880 Fibre-Channel Backplane Firmware (9228) 113361-02 or later SunOS 5.9: Sun Gigabit Ethernet 3.0 patch 113388-02 or later RSC 2.2.1 patch 113573-01 or later SunOS 5.9: libpsvc patch 113574-02 or later SunOS 5.9: SUNW, Sun-Fire-880 libpsvc Patch * Patches 111847, 113039, 113040, 113041, 113042, 113043 and 113044, require the package SUNWsan (San Foundation Kit).
Sun Fire 880 Required Patches for Solaris 8 Patch ID Description 111474-06 or later Sun Fire 880 Fibre-Channel Backplane Firmware patch 111500-09 or later RSC 2.2 patch 111649-03 or later Hardware/DVD: Toshiba DVD 1401 firmware (1009) 111846-06 or later SunOS 5.8: cfgadm fp plug-in library patch* 111847-07 or later SAN foundation kit patch* * Patches 110849, 111095, 111096, 111097, 111412, 111413 and 111846 require the package SUNWsan (San Foundation Kit).
Sun Microsystems offers a variety of hot-pluggable PCI cards that use detach-safe device drivers. The following table lists the PCI cards that have been tested and verified as being detach-safe as of the publication date of this document.
Caution on the Use of PCI Cards Not Specifically Qualified by Sun on the Sun Fire 880 Platform In order to ensure robust system operation, it is extremely important to ensure that any PCI cards and associated drivers installed in a Sun Fire 880 system have been qualified by Sun for use on the platform. It is possible for interactions to occur between cards and drivers on a specific bus that can lead to potential system panics or other negative outcomes if the card/driver solution has not been qualified.
FC-AL Disk Drive Firmware Issues All FC-AL disk drives installed in a Sun Fire 880 system must meet the minimum firmware revision levels for Sun Fire 880 systems. Incorrect firmware can cause a variety of system problems that are often difficult to diagnose. To determine a disk drive’s firmware revision level, use the inquiry feature of the Solaris format(1M) utility. The following table shows the minimum firmware revision levels for Sun Fire 880 disk drives as of the publication date of this document.
Installing Sun Fire 880 FC-AL Backplane Firmware A backup image of the Sun Fire 880 FC-AL backplane firmware is provided on the Computer Systems Supplement CD for your specific Solaris release. In the unlikely event that the firmware on a Sun Fire 880 FC-AL backplane becomes corrupted, you can use the backup image to flash update the backplane with its original firmware. The flash update procedure is performed with the Solaris luxadm utility and is described below.
1. As superuser, type the following command to bring the system to single-user mode: # init s 2. Place the security keyswitch in the Normal position. The Locked keyswitch position prevents unauthorized programming of the system flash PROMs. 3.
The command output shows the status of each SSC100 in the system. The following is an excerpt of sample output for a dual-backplane system. SSC100’s SSC100 SSC100 SSC100 SSC100 0=Base #0: #1: #2: #3: Bkpln, 1=Base LoopB, 2=Exp Bkpln, 3=Exp LoopB O.K.(9228/ 3A20) O.K.(9228/ 3A20) O.K.(9228/ 3A20) O.K.(9228/ 3A20) a. Verify that each SSC100 displays an “O.K.” status and that each displays the same firmware version in parentheses. If so, the flash update process has successfully completed. b.
b. Determine if a console login session can be established through a ttya connection. If a working console connection can be established, the problem may not be a true hang but instead a network related problem. For suspected network problems, attempt to ping, rlogin, or telnet to another system that is on the same sub-network, hub, or router that the system is on. If NFS services are served by the affected system, determine if NFS activity is present on other systems. 2.
8. If you were not able to bring the system to the ok prompt, ensure that the security keyswitch is in the Diagnostics position. This forces the system to run POST and OpenBoot diagnostics during system startup. a. Press the system Power button for five seconds. This causes an immediate hardware shutdown. b. Wait at least 30 seconds; then power on the system by pressing the system Power button. 9. Use the POST and OpenBoot diagnostics tools to diagnose system problems.
Updated Rackmounting Information for the Sun Fire 880 Server Currently, the only supported Sun racks for the Sun Fire 880 server are the StorEdge Expansion Rack, Sun part number SG-XARY030A, the Sun Fire Expansion Cabinet, Sun part number SF-XCAB, and the Sun Rack 900. To rackmount a Sun Fire 880 server in the Sun Rack 900, use the X9638A rackmount kit.
Documentation Errata Clarification to Independent Memory Subsystem Information The information about the Sun Fire 880 server independent memory subsystem in the Sun Fire 880 Server Owner’s Guide and Sun Fire 880 Server Service Manual is misleading. In the event of a CPU failure, the DIMM groups associated with both CPUs in the failed CPU’s CPU/Memory board become unavailable to all other CPUs in the system.
7. If you disconnected the cable to fan tray 6 to remove fan tray 5, reconnect the cable to fan tray 6. If you disconnected the cable to fan tray 6 as part of a hot-plug procedure for fan tray 5 and you are immediately replacing fan tray 5, do not reconnect the cable to fan tray 6 until you install fan tray 5. Correction to the Motherboard Fan Tray Installation Procedure The procedure “How to Install a Motherboard Fan Tray” in the Sun Fire 880 Server Service Manual is incorrect.
Correction to Disk Drive Installation Procedure The procedure “How to Install a Disk Drive” as documented in the Sun Fire 880 Server Service Manual and the Sun Fire 880 Server Owner’s Guide is incomplete. The following task should be included in the procedure after Step 10: 11. If you are installing more than one disk drive as part of a hot-plug procedure, wait for the green light on the drive you just installed to light steadily (not flashing) before installing another drive.
■ 72 GB 10K FC-AL Disk Drive The correct FRU part numbers are as follows. Part Description Incorrect Part Number Correct Part Number 18 GB 10K FC-AL Disk Drive 540-4191 Not supported in the Sun Fire 880 server 72 GB 10K FC-AL Disk Drive 540-4519 540-4905 540-4508 Note – Disk drive capacities lower than 36 Gbytes are not supported on the Sun Fire 880 server. The table for CPU Side Components transposes the part numbers for items 2 though 4. The corrected part numbers are as follows.
Correction to Expansion FC-AL Backplane Installation Procedure The procedure “How to Install the Expansion FC-AL Backplane” as documented in the August 2001 Sun Fire 880 Server Service Manual is incomplete. The following should be included in the procedure before the reconfiguration boot instructions in the “What Next” section. 1. After installing an expansion backplane, power on the system and bring the system up to the ok prompt. 2.
Note – For more information about the luxadm utility, see Platform Notes: Using luxadm Software, part of the Solaris on Sun Hardware AnswerBook2 Set on the Supplement CD. 5. Once the firmware synchronization process is complete, you can restore the system to multi-user mode. For example, type: # init 3 Correction to Displaying POST Results The command for displaying POST results in the August 2001 Sun Fire 880 Server Service Manual is incorrect.
enable ASR for an automatic recovery from a hardware failure, set the obdiag-trigger variable to error-reset or soft-reset as shown in the following example. ok setenv obdiag-trigger soft-reset diag-level setting and ASR The default testing level of OpenBoot diagnostics tests is min. At this level of testing, OpenBoot diagnostics tests might not detect a failed hardware component.
Correct Usage of the ifconfig Command for PCI Hot-Plug The procedure for hot-plugging a PCI card on a Sun Fire 880 Server in the Sun Fire 880 Dynamic Reconfiguration User’s Guide (816-1465-10) does not fully explain the syntax for the ifconfig command. To prepare a PCI card for removal using the ifconfig command, you must first use the down option and then the unplumb option. To prepare a PCI card for installation using the ifconfig command, you must first use the plumb option and then the up option.
Open Issues This section describes bugs and anomalies associated with the Sun Fire 880 server. In many cases, software patches that provide fixes for these bugs are available. Visit the SunSolve Online web site, or contact your Sun authorized service provider for information about patch availability. For more information, see “Required And Recommended Software Patches” on page 6.
pcisch3:hpc0_slot1 unknown connected configured ok pcisch3:hpc0_slot2 ethernet/hp connected configured ok When using cfgadm commands, use the attachment point id displayed by the cfgadm command. The following example shows the current attachment point ids and correct cfgadm command syntax for a Sun Fire 880 system. # cfgadm Ap_Id Type Receptacle Occupant Condition pcisch0:hpc1_slot2 pci-pci/hp connected configured ok ethernet/hp connected configured ok ...
Note – For further information about this issue, see the SunSolve Online web site.
