Seagate Backup Plus Ultra Touch User Manual Model: Click here to access an up-to-date online version of this document. You will also find the most recent content as well as expandable illustrations, easier navigation, and search capability.
Cont ent s 1 Introduction ....................................................................................4 ....... . . . . content Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4. . . . . . . . . . . . . . . um Minim . . . .system . . . . . . requirem . . . . . . . . ents . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Introduc on Seagate Backup Plus Ultra Touch delivers peace of mind with Seagate Secure™ password protection, USB-C and USB 3.0/2.0 compatibility, and customizable backup options to suit your needs and lifestyle. For common questions and answers about your hard drive, see Frequently Asked Questions or visit Seagate customer support. Box content Seagate Backup Plus Ultra Touch Micro-B (USB 3.0) to USB-A (USB 3.0/2.0) cable USB-A to USB-C (USB 3.1 Gen 1) adapter Important—Save your packaging.
Cables and Connectors USB-C protocols USB is a serial input/output technology for connecting peripheral devices to a computer. USB-C is the latest implementation of this standard and it provides higher bandwidth and new power management features. USB-C supports many protocols: Port Transfer rates Hi-Speed USB 2.0 up to 480Mb/s SuperSpeed USB 3.0 up to 5Gb/s USB 3.1 Gen 1 up to 5Gb/s USB 3.
Transfer rates with USB-A connections have the potential to reach the following speeds: SuperSpeed USB 3.0 transfer rates up to 5Gb/s Hi-Speed USB 2.0 transfer rates up to 480Mb/s USB-C adapter For optimal transfer rates up to 5Gb/s, use the USB-C adapter with the Micro B to USB-A cable to connect Backup Plus Ultra Touch to a computer’s USB-C port.
Ge ng Started Connect the USB cable Before connecting Backup Plus Ultra Touch, confirm the type of USB port on your computer. PC/Mac with a USB-C port If your computer has a USB-C port, use the Micro B to USB-A cable with the USB-C adapter for optimal transfer rates.
PC/Mac with a USB-A port Use the Micro B to USB-A cable without the adapter if your computer does not have a USB-C port.
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Set up Seagate Backup Plus Ultra Touch The setup process lets you: Register your Seagate Backup Plus Ultra Touch Get the most from your drive with easy access to information and support. Install Toolkit Set up and manage passwords, sync plans, archive settings, and more. Your computer must be connected to the internet to register your device and install Toolkit.
Using a file manager such as Finder or File Explorer, open Backup Plus and launch Start Here Win or Start Here Mac.
Enter your information and click Register. Download Toolkit Click the Download button.
Using a file manager such as Finder or File Explorer, go to the folder where you receive downloads. Click on the SeagateToolkit.exe file to launch the application. Open the SeagateToolkit.zip file. Click on the Seagate Toolkit Installer to launch the application.
Open the SeagateToolkit.zip file. Click on the Seagate Toolkit Installer to launch the application. Your computer must be connected to the internet to install and run Toolkit.
Use Toolkit to Set Up Security, Mirror Folders, and More Toolkit provides useful tools that let you easily manage security, set up mirror folders, and much more. Enable security Use Toolkit to enable security, create a password, and rest easy knowing your data is protected with AES256 hardware encryption technology. Click here for details on enabling security.
computers. If you use the drive with only one type of computer, you can optimize file copy performance by formatting the drive in the native file system for your operating system. Toolkit provides a quick and simple means of initially optimizing the drive for best performance. Click here for details on Toolkit Optimize. You can also manually format your drive. See Optional Formatting and Partitioning for details. Formatting erases everything on the storage device.
Op onal Forma ng and Par oning Seagate Backup Plus Ultra Touch is preformatted exFAT for compatibility with both Mac and Windows computers. If you use the drive with only one type of computer, you can optimize file copy performance by formatting the drive in the native file system for your operating system—NTFS for Windows or HFS+ for Macs. There are two ways you can optimize performance: Toolkit Optimize Format your drive for optimal performance with just a few simple clicks.
Use NTFS if: …you connect the storage device to Windows computers, and you don’t need to allow a Mac to write to the disk. Use HFS+ if: …you connect the storage device to Mac computers, and you don’t need to allow a Windows computer to read or write to the disk. HFS+ is the only format compatible with Time Machine. Use exFAT if: …you need to allow both Mac and Windows computers to read and write to the disk. You can use FAT32 if: …you connect the storage device to older Windows and Mac computers.
3. 4. 5. 6. 7. 8. macOS starting version 10.13—Make sure to select the disk and not just the volume. If you don’t see two entries listed in the sidebar, change the view in disk utility to show both the drive and the volume. The view button is in the upper left side of the Disk Utility window. Change the view to Show All Devices. This feature was introduced in macOS 10.13 and is not available in 10.11 or 10.12. Select Erase. A dialog box opens. Enter a name for the drive.
Safely Remove Seagate Backup Plus Ultra Touch From Your Computer Always eject a storage drive from your computer before physically disconnecting it. Your computer must perform filing and housekeeping operations on the drive before it is removed. Therefore, if you unplug the drive without using the operating system’s software, your files can become corrupt or damaged. Windows Use the Safely Remove tool to eject a device. 1.
of the drive name. 3. Once the device disappears from the sidebar or, the Finder window closes, you can disconnect the interface cable from your Mac. Eject via Desktop 1. Select the desktop icon for your device and drag it to the Trash. 2. When the device icon is no longer visible on your desktop, you can physically disconnect the device from your Mac.
Frequently Asked Ques ons For help setting up and using your Seagate hard drive, review the frequently asked questions below. For additional support resources, go to Seagate customer support. All users Problem: I’m enabling security, and I get an “Incorrect code” error when I enter my secure code (SID) Q: Did you correctly enter uppercase letters? A: The secure code (SID) provided by the factor is case-sensitive.
Q: Are there other USB devices connected to the same port or hub? A: Disconnect other USB devices and see if the hard drive’s performance improves. Problem: I have an older computer with USB 2.0 ports Q: Will my hard drive’s USB 3.1 Gen 1 port work with my computer’s USB 2.0 port? A: Yes, the cable end that plugs into the computer (USB Type A) is compatible with both USB 3.0 and USB 2.0. Make certain to use the included cable with the correct USB Type A connector.
If this is a recurring problem or you cannot find files with incompatible characters, consider reformatting the drive to NTFS (Windows users) or HFS+ (Mac users). See Optional Formatting and Partitioning. Q: Did you get an error message telling you that the drive has been disconnected when coming out of sleep mode? A: Ignore this message since the drive remounts on the desktop despite the pop-up. Seagate drives conserve power by spinning down when you set your computer to sleep mode.
Q: Is your hard drive mounting in the operating system? A: Open Disk Utility at Go | Utilities | Disk Utility. If the hard drive is listed in the left-hand column, check your Finder preferences to see why it is not displayed on the desktop (review the question above). Q: Does your computer’s configuration meet the minimum system requirements for use with this hard drive? A: Refer to the product packaging for the list of supported operating systems.
Regulatory Compliance Product Name Seagate Backup Plus Ultra Touch Regulatory Model Number SRD0VN1 China RoHS China RoHS 2 refers to the Ministry of Industry and Information Technology Order No. 32, effective July 1, 2016, titled Management Methods for the Restriction of the Use of Hazardous Substances in Electrical and Electronic Products.
Taiwan RoHS Taiwan RoHS refers to the Taiwan Bureau of Standards, Metrology and Inspection’s (BSMI’s) requirements in standard CNS 15663, Guidance to reduction of the restricted chemical substances in electrical and electronic equipment. Beginning on January 1, 2018, Seagate products must comply with the “Marking of presence” requirements in Section 5 of CNS 15663. This product is Taiwan RoHS compliant. The following table meets the Section 5 “Marking of presence” requirements.
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