Use and Care Manual

12
REMOTE CONTROL LED
ILLUMINATES AND APPEARS
NORMAL, BUT WILL NOT
OPERATE BED
1 Is the power cord plugged into a working and
grounded electrical outlet?
2 Test outlet by plugging in an appliance you
know works properly.
3 Check low amp fuse on the control box under
bed. Replace fuse if blown.
NONE OF THE FUNCTIONS ON THE
ADJUSTABLE BASE WILL OPERATE
1 Re-program the remote control (as indicated
in the Manual provided with this product, for
programming procedures).
2 Unplug the power cord. After 45 seconds, plug
in to electrical outlet. This should reset the
electronic components.
3 The home electrical circuit breaker may have
been tripped. Reset circuit breaker if needed.
4 Check surge protection device or electrical
outlet to insure working order. Test outlet by
plugging in a known working appliance.
5 Check low amp fuse on control box under bed.
Replace fuse if blown.
NOTE:
A grounded, electrical surge protection device is
recommended (not supplied).
REMOTE CONTROL FUNCTION
KEYS WILL NOT ILLUMINATE
1 Replace batteries in the remote control.
2 Check that batteries are installed properly.
HEAD OR FOOT SECTION
FUNCTION KEY WILL ELEVATE
BED, BUT WILL NOT RETURN
TO THE HORIZONTAL FLAT
POSITION
1 Your bed may be obstructed preventing
smooth operation. Remove obstructions from
around and under the bed.
2 Check that head section has clearance from
headboard or wall.
3 Headboard may be too close the edge
of the mattresses. Verify a 1.5 to 2 inch
(38.1 to 50.8 mm) distance between headboard
brackets and mattress. Adjust if required.
ACTIVATING HEAD OR FOOT LIFT
FUNCTION CAUSES “PULSING”
OR “STUTTERING” WHEN
OPERATING FEATURE
1 Check batteries and installation in remote.
2 Assure that the function key is pressed directly
and firmly.
3 Radio frequency interference from other
remotes or electronic devices may be aecting
normal operation.
MASSAGE MOTORS SEEM
E X C E S S I V E L Y L O U D
DURING OPERATION
1 Hard surface flooring may cause added
vibration. To correct, place carpet pieces or
rubber furniture cups under each leg or caster
of the bed.
2 Elevate the head or foot section a short
distance (with the remote control) to realign
the lift / lower mechanisms with the bed
support platform.
3 Check that the bed is not in direct contact with
a wall, nightstand, or other object that may
cause vibration or noise.
4 If Adjustable Base is installed on top of a bed
frame, check that the massage motors are not
causing bed frame (or bed frame components)
to vibrate or rattle.
5 Check that the headboard attachment
hardware is tightened firmly (if used).
Troubleshooting
In the event the Adjustable Base fails to operate, investigate the problems and possible solutions provided below.