Warranty Information

original purchaser (Original invoice customers only) who acquires the product in new
condition from Seasonal Living, its affiliate(s), or its authorized reseller(s), if any. Any
product, part, or component must have been installed, used and maintained in
accordance with the written Assembly and Product Care instruction provided by
Seasonal Living.
This Limited Warranty covers defects in materials and manufacturing only;
it does not include normal wear and tear, misuse, or abuse of product, or damage
caused by lack of proper care and maintenance. Any modification to the original product
voids this Limited Warranty. If within 12 months from the date of purchase (from
Seasonal Living), the Product is found to be defective due to quality of craftsmanship, a
written claim must be immediately filed with supporting photographic evidence and a
detailed description with dates detailing when defects were first encountered.
The Limited Warranty covers the normal, every day common-sense use and
proper care of the Austin Outdoor Collection. Product Care instructions must
be followed at all times. If you cannot locate these care instructions,
contact us for the correct Product Care Instructions.
SEASONAL LIVING DOES NOT PROVIDE ANY WARRANTY AGAINST (Read,
Understand and Follow ALL Product Care Information):
Shipping Damage (and any other related freight charges), packing and any
handling charges – shipping from the Seasonal Living warehouse, shipping
damaged product to our warehouse facility and for shipping replacements from
our warehouse facility to specified delivery address.
Damage to product or to person(s) resulting from failure to assemble to read,
understand and closely follow Manufacturer’s instructions on how to assemble
this product
Replacement of parts due to loss as a result of wind, failure to assemble
correctly, damage from product being knocked or pushed over
Failure to obtain, closely read, understand and follow at all times Manufacturer’s
Product Care Instructions – It is your responsibility to obtain these instructions at
the time of purchase
Natural variations in the surface grain or texture, or the presence of character
marks
Changes on any surface finish / color due to aging or exposure to light
Any damage or failure caused by outdoor use of a product not specifically
designed and sold for outdoor use – LED Lamps are not intended or designed to
be to be used with other lamps
Failure to protect lamp bases from ice and snow, freezing or thawing conditions –
DO NOT PERMIT ANY CONCRETE LAMP OR CERAMIC LAMP BASE TO
REMAIN IN SNOW OR BE COVERED IN ICE – THIS WILL DAMAGE OR
BREAK THE BASE