User's Guide

Doc No.: A22270882 Rev. B ECO: 13058 Date: 04/09/18 20
training in accordance with standards established by Secure Care be immediately checked on-site by a person who has completed
that technical training.
WARNING: EVEN SLIGHT MODIFICATIONS TO THE SYSTEM OR CHANGES IN THE OPERATING
ENVIRONMENT MAY CAUSE SECURE CARE’S SYSTEM TO MALFUNCTION. THE ONLY WAY TO ASSURE
THAT SECURE CARE’S SYSTEM HAS BEEN INSTALLED, SET-UP, TESTED, SUPPORTED, MAINTAINED, AND
REPAIRED CORRECTLY IS TO HAVE A QUALIFIED SERVICE TECHNICIAN DO THE WORK.
I. Secure Care’s software, parts and products have been designed to augment a facility’s reasonable procedures for protecting
residents, patients, and infants. However, no system or combination of procedures and equipment can eliminate all risk or assure
complete security. Secure Care’s system is not intended as a substitute for the careful identification and monitoring of residents,
patients, and infants by a facility’s professional staff.
2. Limited Warranty
A. Subject to the limitations set forth in this general product warranty statement (as amended from time to time by Secure
Care in its absolute discretion), and unless a different period is specified in writing by Secure Care for a particular product or
service, Secure Care warrants that this product (subject to Secure Care's specified tolerances and excluding any expendable items),
if sold by Secure Care to an authorized Secure Care distributor, shall conform to the specifications which accompany this product
for a period of one (1) year from the date of delivery of this product by Secure Care to a common carrier, f.o.b. Secure Care’s
manufacturing facility in Concord, New Hampshire or, in the case of services, from the date of first provision of such services.
This warranty does not extend to and is not for the benefit of any person other than an authorized Secure Care distributor who
purchases this product from Secure Care, any sub-distributor thereof and/or the customer to whom this product is first provided
for use, by Secure Care, an authorized Secure Care distributor or any sub-distributor thereof. In the event that this product does
not comply with this warranty, Secure Care will, at its option, either repair or replace this product or refund the purchase price,
provided that this product is returned as provided in section 2.b below. Replacement of this product under warranty will not
extend the original warranty period.
Secure Care will also, at its option, either repair or replace this Product after the warranty has expired, for an additional charge,
provided that this Product is returned as provided in Section 2.B below. If Secure Care repairs or replaces this Product after the
warranty has expired, the terms of the warranty set forth in this Section 2.A for a new Product will apply to the repaired or replaced
Product, with the exception that the term will run for ninety (90) days from the date of repair or replacement.
Repair may include the replacement of parts and products with functionally equivalent, reconditioned parts or products. Any part
or product replaced by Secure Care will become the property of Secure Care upon replacement.
B. Warranty service is available by contacting Secure Care at 800-451-7917 and obtaining a Return Authorization Number.
No Product may be returned to Secure Care without first obtaining a Return Authorization Number. When this Product is
returned to Secure Care, please include the Return Authorization Number and a detailed written description of the problem.
Issuance of a Return Authorization Number by Secure Care will not constitute an admission that there is a problem with the
Product being returned, that any problem is covered by warranty or that Secure Care has any responsibility to repair, replace,
make refunds for or pay claims, costs, damages or liabilities connected with the Product being returned.
NOTE: Transmitters are not repaired, nor is the warranty extended, beyond the expiration date.
If this Product is returned to Secure Care for any reason, you will retain title (unless and until a part or product is replaced, in
which case you will obtain title to the replacement part or product at the time of replacement), the risk of loss, and the obligation
to pay all costs of shipping, storage and other charges and obligations relating to this Product.
C. Except as stated in this section 2, Secure Care disclaims all warranties, express or implied, with respect to the whole or any
part of this product, including, without limitation, all implied warranties of merchantability, fitness for a particular purpose, title
and/or non-infringement. Secure Care also disclaims all obligations that might otherwise arise or be implied from a course of
dealing or usage in trade.
3. Limitations of Liability
A. Regardless of the form of any claim or action, Secure Care’s total liability to all persons, whether singly or together, for all
occurrences combined, for claims, costs, damages or liabilities based on any cause whatsoever and arising from or in connection