User's Guide
Doc No.: A22270882 Rev. B ECO: 13058 Date: 04/09/18 4
WITH OR OPERATION IN THE SECURE CARE SYSTEM SHALL BE MADE SOLELY AGAINST THE
HARDWARE MANUFACTURER AND/OR VENDOR.
3. Several Factors Outside the Secure Care System Can Affect its Performance
Secure Care’s software, parts and products are designed for operation in a wireless system. However the
range, performance, and predictability of any wireless system, including Secure Care’s, is dependent on several
factors, including, but not limited to, the following: building structure; environmental extremes (e.g.,
temperature, earth tremors, air pollution, etc.); the proximity of other wireless devices; the presence of variable
speed products; sources of Radio Frequency Interference (RFI); physical orientation and positioning of the
equipment; and sources of Electro Static Discharge (ESD). Secure Care is not responsible for the effect of
these types of factors on operation of its software, parts and products and disclaims all responsibility for any
claim relative thereto.
4. The Secure Care System Must be Properly Installed
Secure Care's system must be installed, set-up, tested, supported, operated, maintained, repaired and used only in
accordance with all manuals and instructions (including the user, installation, technical and other manuals) issued by
Secure Care (the "Product Manuals"). It is your responsibility to assure that any person who might be installing, setting-
up, testing, supporting, maintaining or repairing the Secure Care system knows the contents of and has access to the
Product Manuals and has successfully completed Secure Care technical training. It is also your responsibility to assure
that any person who might be operating or using this Product knows the contents of and has access to the Product
Manuals and has successfully completed Secure Care in-service training. Secure Care can not be responsible for
performance problems caused by a failure to follow prescribed and appropriate procedures for installation, set-up,
testing, support, operation, maintenance, repair and use.
All adjustable features on new and repaired Secure Care software, parts and products are shipped with “factory default”
settings. These “factory default” settings may not comply with building and life safety codes or other applicable laws
and regulations in the location where they are installed or operated. Secure Care strongly recommends, therefore, that
the settings on all Secure Care software, parts and products be checked and, if necessary, reset to comply with local
building and life safety codes and other applicable laws and regulations at the time of any installation, set-up, testing,
support, maintenance or repair.
5. Performance of the Secure Care System Software Depends on Proper Maintenance
Secure Care’s system is driven by software. However, the performance and reliability of any software-driven system
depends on adequately maintaining the recommended minimum configuration of computing platform, operating
systems and applications programs and on regularly performing industry-standard and application-specific backup
processes. If recommended minimum configurations of computing platform, operating systems, and applications
programs are not adequately maintained, or if appropriate backups are not regularly performed, the software may not
drive the system as intended. Secure Care is not responsible for operational problems caused by a failure to perform
these maintenance and backup procedures and disclaims all responsibility for any claim relative thereto.
6. Only a Qualified Service Technician Should Work on a Secure Care System
Secure Care does not authorize, and strongly recommends against, any installation or field replacement of software, parts
or products by untrained contractors or facility staff. Such work can be hazardous, can render the system ineffective
and will void any Secure Care warranty or liability that might otherwise relate to the system.
Before any software, parts or products which have been designed and manufactured by Secure Care can be safely
installed, set-up, tested, supported, maintained or repaired, technical training in accordance with standards established
by Secure Care is required. Regardless of how Secure Care’s software, parts or products are obtained, they should not
be installed, set-up, tested, supported, maintained or repaired by any person who has not satisfactorily completed that
technical training (a “qualified service technician”.) When Secure Care’s software, parts or products are sold separately
from installation services, it is assumed that only a qualified service technician will conduct any installation, set-up,
testing, support, maintenance or repair involving that software, part or products.
7. Only a Authorized Distributor or Installer can Install a Secure Care System
Secure Care Products LLC, requires all installations, upgrades or servicing of an existing installation of any and
all SCP products or systems to be performed by factory certified Distributors and/or Installers with signed distributor