User's Guide

Doc No.: A22270882 Rev. B ECO: 13058 Date: 04/09/18 7
SECTION 2 POLICY AND PROCEDURES
A replacement transmitter will be sent at a prorated fee (based on the end of the original warranty of the transmitter being
returned) along with a postage paid label marked with a Return Authorization number. Simply replace the suspect transmitter
with the new replacement and send the suspect transmitter back to Secure Care Products within 15 days with facility name and
address, and the TXRA Number displayed, and a description of the transmitter problem. When the transmitter is returned to
Secure Care Products, it is tested on a system similar to that in the facility to verify that the transmitter is not working to our
specifications.
.
 If the transmitter tests properly, and is in good working condition, the facility may be charged the prorated balance
amount up initially removed to the original due date, as well as freight charges incurred.
 If the transmitter is physically damaged the facility will be charged the full cost of the transmitter.
 If the suspect transmitter is not returned to us within the 15-day period, the facility will be charged the balance of the
prorated transmitter amount.
Daily Transmitter Testing
Each day, the aide responsible for the care of the infants utilizing the Secure Care System, must ensure that the ankle transmitter
is in place. This must be done at each shift change. Documentation of this check should be made by the nurse's aide. This
should be recorded on the aide's daily checklist for the particular infant. Each transmitter should be tested daily to ensure working
properly. Date imprinted transmitters should be checked for expiration date at this time. The #A07300940 Tester is available to
purchase for fast, easy testing of all transmitters.
A documented test of each ankle transmitter at the facility must be made each day. This testing should also include those
transmitters not currently in use. The procedure involves using the #A07300940 Transmitter Tester and/or the Exit Panel on
the wall by the exit, and documenting the performance of the transmitter.
Attached is a daily transmitter testing log, which you may find useful. (Section 7)