User's Manual

Secure Care Staff Pendant User Guide
discussing users’ experiences with Secure Care’s system, helping users
better understand how their systems work, and providing ideas about what
may be causing difficulties. However, Secure Care cannot accurately
diagnose the cause of any problems or give complete instructions on how
to fix problems over the telephone or Internet. The only way to assure that
software, parts or products are installed, set-up, tested, supported,
maintained or repaired correctly or that a Secure Care system is
functioning properly is to have it examined on site by a qualified service
technician. In addition, Secure Care software, parts and products cannot
be operated or used correctly by anyone who has not successfully
completed Secure Care in-service training. Secure Care’s Help Line is not
a substitute for on-site diagnosis and servicing by a qualified service
technician or for successful completion of Secure Care in-service training.
Secure Care strongly recommends that any installation, set-up, testing,
support, maintenance or repair of a system that is performed by a person
who has not satisfactorily completed technical training in accordance with
standards established by Secure Care be immediately checked on-site by a
person who has completed that technical training.
WARNING: EVEN SLIGHT MODIFICATIONS TO THE SYSTEM OR
CHANGES IN THE OPERATING ENVIRONMENT MAY CAUSE
SECURE CARE’S SYSTEM TO MALFUNCTION. THE ONLY WAY
TO ASSURE THAT SECURE CARE’S SYSTEM HAS BEEN
INSTALLED, SET-UP, TESTED, SUPPORTED, MAINTAINED AND
REPAIRED CORRECTLY IS TO HAVE A QUALIFIED SERVICE
TECHNICIAN DO THE WORK.
9. The Secure Care System is not a Substitute for Careful Identification
and Monitoring by Professional Staff
Secure Care’s software, parts and products have been designed to augment
a facility’s reasonable procedures for protecting residents and patients.
However, no system or combination of procedures and equipment can
eliminate all risk or assure complete security. Secure Care’s system is not
intended as a substitute for the careful identification and monitoring of
residents and patients by a facility’s professional staff.