User's Manual

Doc No.: A20470691 Rev. B ECO: 11750 Date: 08/18/2015 16
their systems work, and providing ideas about what may be causing difficulties. However, Secure Care cannot accurately
diagnose the cause of any problems or give complete instructions on how to fix problems over the telephone or Internet. The
only way to assure that software, parts or products are installed, set-up, tested, supported, maintained or repaired correctly or
that a Secure Care system is functioning properly is to have it examined on site by a qualified service technician. In addition,
Secure Care software, parts and products cannot be operated or used correctly by anyone who has not successfully completed
Secure Care in-service training. Secure Care’s Help Line is not a substitute for on-site diagnosis and servicing by a qualified
service technician or for successful completion of Secure Care in-service training. Secure Care strongly recommends that
any installation, set-up, testing, support, replacement, maintenance or repair of a system that is performed by a person who
has not satisfactorily completed technical training in accordance with standards established by Secure Care be immediately
checked on-site by a person who has completed that technical training.
WARNING: EVEN SLIGHT MODIFICATIONS TO THE SYSTEM OR CHANGES IN THE OPERATING
ENVIRONMENT MAY CAUSE SECURE CARE’S SYSTEM TO MALFUNCTION. THE ONLY WAY TO ASSURE
THAT SECURE CARE’S SYSTEM HAS BEEN INSTALLED, SET-UP, TESTED, SUPPORTED, MAINTAINED, AND
REPAIRED CORRECTLY IS TO HAVE A QUALIFIED SERVICE TECHNICIAN DO THE WORK.
I. Secure Care’s software, parts and products have been designed to augment a facility’s reasonable procedures for
protecting residents, patients, and infants. However, no system or combination of procedures and equipment can eliminate
all risk or assure complete security. Secure Care’s system is not intended as a substitute for the careful identification and
monitoring of residents, patients, and infants by a facility’s professional staff.
2. Limited Warranty
A. Subject to the limitations set forth in this general product warranty statement (as amended from time to time by
Secure Care in its absolute discretion), and unless a different period is specified in writing by Secure Care for a particular
product or service, Secure Care warrants that this product (subject to Secure Care's specified tolerances and excluding any
expendable items), if sold by Secure Care to an authorized Secure Care distributor, shall conform to the specifications which
accompany this product for a period of one (1) year from the date of delivery of this product by Secure Care to a common
carrier, f.o.b. Secure Care’s manufacturing facility in Concord, New Hampshire or, in the case of services, from the date of
first provision of such services. This warranty does not extend to and is not for the benefit of any person other than an
authorized Secure Care distributor who purchases this product from Secure Care, any sub-distributor thereof and/or the
customer to whom this product is first provided for use, by Secure Care, an authorized Secure Care distributor or any sub-
distributor thereof. In the event that this product does not comply with this warranty, Secure Care will, at its option, either
repair or replace this product or refund the purchase price, provided that this product is returned as provided in section 2.b
below. Replacement of this product under warranty will not extend the original warranty period.
Secure Care will also, at its option, either repair or replace this Product after the warranty has expired, for an additional
charge, provided that this Product is returned as provided in Section 2.B below. If Secure Care repairs or replaces this Product
after the warranty has expired, the terms of the warranty set forth in this Section 2.A for a new Product will apply to the
repaired or replaced Product, with the exception that the term will run for ninety (90) days from the date of repair or
replacement.
Repair may include the replacement of parts and products with functionally equivalent, reconditioned parts or products. Any
part or product replaced by Secure Care will become the property of Secure Care upon replacement.
B. Warranty service is available by contacting Secure Care at 800-451-7917 and obtaining a Return Authorization
Number. No Product may be returned to Secure Care without first obtaining a Return Authorization Number. When this
Product is returned to Secure Care, please include the Return Authorization Number and a detailed written description of the
problem. Issuance of a Return Authorization Number by Secure Care will not constitute an admission that there is a problem
with the Product being returned, that any problem is covered by warranty or that Secure Care has any responsibility to repair,
replace, make refunds for or pay claims, costs, damages or liabilities connected with the Product being returned.
NOTE: Transmitters are not repaired, nor is the warranty extended, beyond the expiration date.
If this Product is returned to Secure Care for any reason, you will retain title (unless and until a part or product is replaced,
in which case you will obtain title to the replacement part or product at the time of replacement), the risk of loss, and the
obligation to pay all costs of shipping, storage and other charges and obligations relating to this Product.
C. Except as stated in this section 2, Secure Care disclaims all warranties, express or implied, with respect to the whole
or any part of this product, including, without limitation, all implied warranties of merchantability, fitness for a particular