SecureDrive® BT USER MANUAL Hardware Encrypted External Portable Drive
TABLE OF CONTENTS SECUREDRIVE BT OVERVIEW ..............................................................2 Safety Information ............................................................................................. 2 SecureDrive BT Features .................................................................................... 4 Icon Interpretations ........................................................................................... 5 Installing SecureData Lock App..................................
SECUREDRIVE BT OVERVIEW Thank you for purchasing the SecureDrive™-BT Model (‘Drive’ hereafter). It’s an easy to use, hardware encrypted USB 3.0, password activated external Drive. This Bluetooth® capable model uses an application via wireless user-authentication on a smartphone—iOS and Android. (Apple iOS includes Apple watch and iPad.) The Drive uses military grade XTS-AES 256-bit hardware encryption, which encrypts all data stored on it in real-time.
Safety Information This icon indicates important information regarding the safety of the product (Cautions). Please be mindful of these messages. Contact support if you have questions. Precaution Do not expose the Drive to water or moisture. Resetting the Drive will delete all stored data as well as all passwords. Forgetting your password will render the Drive inaccessible. There is no ‘backdoor.
SecureDrive BT Features Figure 1.
Icon Interpretations On the Drive: LED (one blink) Meaning Plugged into computer; LED test = Red solid Powered and locked but not BT-connected = Red blinking Powered and locked and BT-connected Blue solid Blue blinking = Green solid The Drive is unlocked and accessed (Drive is transferring data). Note: The blue LED may be on or blinking during any procedure after the Drive is unlocked. Powered and Unlocked. Settings operation was successful.
Installing SecureData Lock App The app, named SecureData Lock User, for your new Drive must be installed on an iOS or Android device to control all the Drive’s functions. Only one app is required to control multiple Drives. Download the app for an iOS device from the Apple App Store or for an Android device from Google Play. It can be installed just like any other app, clicking Download then Install. Download the SecureData Lock User App and then install it.
Adding the Drive to the App (Pairing) The eight-digit Device ID is required; is it printed on the Drive. To add the drive, follow these steps: Adding the Drive 1. Connect the Drive to a computer with the USB cable. LED APP (one blink) - Then 2. Start the SecureData Lock App on your device. - Note: Ensure your device is BT enabled. 3. Tap if you don’t see the new Drive’s SN in the list. 4. Tap the Drive name that appears and follow the app instructions. - 5.
Note: The password on new Drives is 11223344. We strongly suggest changing the password after unlocking. If the Drive still doesn’t appear in your computer’s file manager, refer to Troubleshooting on page 27. Disconnecting the Drive from Your Computer Generally, you can just unplug the USB cable. Note: Some computer systems may require clicking the Safely Remove Hardware/Eject icon on your system prior to unplugging the cable from the computer.
Setting Options The following headings describe enabling options and features. For Remote Management options and corporate administrators, see our website for the Remote Management BT Model. Note: All actions require the Drive to be connected to a computer with the USB cable. Unless otherwise noted, procedures listed below assume the Drive has already been unlocked authenticated .
Password Options Changing the Password With your Drive connected to a computer, follow these steps to change an existing password. Change the Password LED APP 1. With the Drive unlocked, tap the desired Drive name. Refer to Settings image above. 2. Tap Change Password and enter your current password. 3. Enter your old password, then new password and retype it into - the Confirm field. 4. Tap Change Password.
Enabling the Password Recovery Feature The Password Recovery feature will send a recovery code to your registered mobile number as a text message. There are two places where you can enable the Password Recovery: After creating password From the Settings menu Enabling Password Recovery APP 1. Make sure the Drive is unlocked and authorized (logged-in) via the SecureData Lock app. 2. Tap the Drive name to access Settings. - 3. Tap the Password Recovery button (green is ON). 4.
Recovering a Forgotten Password Part A: If you have previously enabled the Password Recovery feature, follow these steps, otherwise skip down to part B. Note: To receive password recovery code by text message you must be able to receive text messages to the phone number from where Password Recovery was enabled. Part A: Recovering Forgotten Password APP 1. Tap the Drive name. 2. Tap Forgot Password. - 3. Tap Yes on the Forgot Your Password dialog. - 4.
Part B: Recovering Forgotten Password APP 1. Tap the Drive name. 2. Tap Reset Drive. - 3. Read the warning and tap Reset. The Drive reverts back to the default state. The default state is blank (has no password) and locked. Please see Changing the Password to initialize your Drive.
Access Options and Locking Options Below are the three features for locking or restricting usage (and undoing them). Enabling Read-Only Once Read-Only is set, access prevents writing or changing data and saving or deleting files until Read/Write is enabled. Enable Read-Only LED App 1. With the Drive unlocked and authenticated, tap the desired Drive name. 2. Tap the Read Only button to the ON position (green). 3. Tap Lock Now to the message about relocking. The Drive will be in R-O Mode when unlocked.
Enable Inactivity Lock LED APP 1. With the Drive unlocked and authenticated, tap the desired Drive name. 2. Tap Inactivity Lock. - 3. Tap the desired inactivity interval after which time A checkmark displays. the Drive will automatically lock. Note: The Inactivity Lock is now set for subsequent Drive use, until changed. When it locks, the red Drive LED lights. Disabling the Inactivity Lock Disable the Inactivity Lock LED APP 1.
Set to Activate Biometric (Touch ID, Face ID, Facial Recognition) Requirement: Android/iOS. Depending on the available biometric settings on the device, options for settings may vary. The following is an example. To use the Face ID feature of your iPhone to unlock the Drive, enable the setting: Remember Touch ID APP 1. Make sure the Drive is unlocked and authorized (loggedin) via the app. 2. Tap the Drive name to access Settings. - 3. Tap the Activate Face ID button (green is ON).
Enabling Remote Wipe To enhance protection for your Drive in case it becomes lost, you can enable the Remote Wipe feature that will allow you to Remote Wipe (Reset) your lost Drive. Enabling Remote Wipe APP 1. Make sure the Drive is unlocked and authorized (loggedin) via the app. 2. Tap the Drive name to access Settings. - 3. Tap the Remote Wipe button (green is ON). 4. Tap Enable on the Remote Wipe dialog. You should see a confirmation that Remote Wipe is enabled.
Activating Remote Wipe if you lost your Drive The Remote Wipe option must have been enabled prior to losing the Drive. (Ref. Enabling Remote Wipe on page 17.) If it has not been enabled, rest assured that your data on the Drive cannot be accessed by whomever finds it. Follow this Remote Wipe activation procedure: CAUTION: Possible inadvertent loss of data. Once activated, there is no way to disable it.
Managing the Drive The following headings discuss important, though less common, actions for managing your Drive. Removing a Drive If you don’t want to use a previously paired Drive with your smartphone app, you can remove this Drive from the app. You can always add it back again by clicking Drive, see Adding the Drive to the App on page 7. at the Home window. To add a CAUTION: Risk of unprotected data. Removing the Drive from your device when it’s unlocked will leave the Drive unlocked.
Resetting (Deleting) the Drive CAUTION: Resetting the Drive will delete all data stored on it including password and formatting. After resetting it, the Drive must be formatted. See Creating a Password after a Reset (Blank Drive) on page 21. If your password has been forgotten, or you want to delete all data stored on the Drive including the password, you can perform the following Reset function. It also removes the encryption, requiring the Drive to be reformatted to generate new encryption.
Creating a Password after a Reset (Blank Drive) Perform this procedure after the Drive has been reset. This password procedure is required to format the Drive and must be performed after the app has been installed on your phone (or other device) to use the Drive. Create a Password 1. Connect the Drive to a computer with the USB cable. LED APP (one blink) - then 2. Start the app. 3. If the Drive name doesn’t appear, tap (upper left) and then tap the Drive name. 4. Tap the Drive name.
Reformatting the Drive In the event that hacking detection has been triggered or the Drive has been reset, all data on the Drive has been deleted. The Drive must then be initialized and reformatted. To initialize your Drive, do the following: For a Windows OS Admin permissions for the PC is required for this procedure. 1. Connect the Drive to your computer with the USB cable. 2. Create User Password if you have not already done so (see Creating a Password after a Reset (Blank Drive) page 21). 3.
Figure 2: The SecureDrive is shown here as Disk 1. It is Online but not yet allocated.(Windows 10 shown here.) 8. After Unknown changes to Online, right-click near Unallocated > New Simple Volume. 9. Follow the Wizard prompts. Select a Drive letter (it generally defaults to the next available letter) and then follow the prompts in the Wizard. 10. At the Format Removable Disk dialog, select a Volume Label, and select NTFS. 11. Continue to follow the prompts.
For Mac OS 1. Connect to a Mac computer’s USB port. 2. Click Initialize in the popup message (shown below). The Disk Utility Dialog displays. Figure 3: The Disk Utility Dialog. 3. Click Erase to open the dialog box. 4. Ensure your Drive displays in the Name field and click Erase. The system begins erasing the external Drive and renaming it SECUREDRIVE.
Figure 4: SecureDrive displays under the list of External Drive when done (as well as on the desktop). 5. Click Done in the message dialog when available. The Drive is now displayed under External in the left column. 6. Close the Disk Utility.
CONTACT AND WARRANTY INFORMATION Contact Information SecureData, Inc. 3255 Cahuenga Blvd. West #301 Los Angeles, CA 90068-1178 www.securedrive.com US: 1-800-875-3230 International: 1-323-944-0822 Technical Support email: help@securedrive.com Prior to contacting SecureData Inc.
Troubleshooting Issue Solution After unlocking the Drive, your computer shows that the external drive is connected (icon displays) but you cannot access the Drive data (it doesn’t display in Explorer (Windows) or Finder (Mac). The Drive is not initialized and needs to be formatted—no data exists. It may have been reset. To format, see Reformatting the Drive on page 22. I can’t swipe right to lock the Drive in the SecureData Lock App even though the Drive name and unlock-icon display.
Warranty and RMA Information (Returned Merchandise Authorization) Two Year Limited Warranty As explained below, SecureData, Inc. offers a two-year limited warranty on the SecureDrive™ against defects in materials and workmanship under normal use. The limited warranty period is effective from the date of purchase either directly from SecureData, Inc. or an authorized reseller.
