SecureDrive® KP USER MANUAL Hardware Encrypted External Portable Drive
TABLE OF CONTENTS SECTION 1: SECUREDRIVE KP OVERVIEW ........................................................ 2 SecureDrive Features ............................................................................................................ 3 PIN Requirements .................................................................................................................. 4 Procedural Conventions .........................................................................................................
OVERVIEW USER MODE ADMIN MODE MANAGING DRIVE CONTACT & WARRANTY SECTION 1: SECUREDRIVE KP OVERVIEW Thank you for purchasing the SecureDrive-Keypad Model (‘Drive’ hereafter), an easy to use hardware encrypted USB 3.0 portable external data storage drive with on-board alphanumeric 11 button keypad for OS-independent user-authentication. The Drive uses XTS-AES 256-bit hardware encryption, which encrypts all data on it in real time.
OVERVIEW USER MODE ADMIN MODE MANAGING DRIVE CONTACT & WARRANTY SecureDrive Features LED Interpretations LEDs on the SecureDrive are represented here by colored icons. LED (blink all together once) = Red solid Meaning Plugged into computer; LED test Locked; Momentarily preparing for next input; or failed procedure. = Red blinking1 Locked, ready for input (other than a Setting code).
OVERVIEW USER MODE ADMIN MODE MANAGING DRIVE CONTACT & WARRANTY PIN Requirements Your User PIN or Admin PIN must: be between 7-15 digits in length not contain only repetitive numbers, e.g. (3-3-3-3-3-3-3) not contain only consecutive numbers, e.g. (1-2-3-4-5-6-7), (7-8-9-0-1-2-3-4), (7-6-5-4-3-2-1) Note: Creating words (using the corresponding number key for each letter) can be more memorable than a string of numbers.
OVERVIEW USER MODE ADMIN MODE MANAGING DRIVE CONTACT & WARRANTY SECTION 2: User Mode This section describes how to unlock and lock the Drive, change the PIN, and disconnecting the Drive from your computer in User Mode. New drives are shipped with a default User PIN which is 11223344 (otherwise, your vendor will supply it). We strongly recommend changing the password once it is unlocked. CAUTION: Risk of loss of data.
OVERVIEW USER MODE ADMIN MODE MANAGING DRIVE CONTACT & WARRANTY Disconnecting from Your Computer Generally, you can just unplug the USB cable. However, some computer systems may require you to click the Safely Remove Hardware/Eject icon within your operating system prior to unplugging the drive cable from your computer. Wait for the red LED to light to turn solid or turn off completely indicating it is locked and ready to disconnect from the computer.
OVERVIEW USER MODE ADMIN MODE MANAGING DRIVE CONTACT & WARRANTY Enabling Read/Write in User Mode Read-Only (Write Restriction) can be turned off restoring Read and Write access. Note that setting the drive to R-W does not unlock the drive. STEPS With the Drive locked, press . Enter your User PIN. Press . Wait for , then press Press 7, 9. (R, W for Read/Write). Press LED ERROR STATE - - briefly Then If unsuccessfull, LEDS will immediately be: + . .
OVERVIEW USER MODE ADMIN MODE MANAGING DRIVE CONTACT & WARRANTY SECTION 3: Admin Mode Admin Mode is especially useful for corporate deployment and it can be used to ensure policy. For example: Recovering data from a Drive and creating a new User PIN in the event that you or an employee has forgotten the User PIN. Retrieving data from a Drive if an employee leaves the company. Setting policies such as ‘Read-Only’ or ‘Time Out Lock.’ The Admin PIN can be used to override all User Mode settings.
OVERVIEW USER MODE ADMIN MODE MANAGING DRIVE CONTACT & WARRANTY Creating an Admin PIN (User PIN Exists) STEPS LED Press . Enter the User PIN. Press . Wait for , then press and hold down 1-and then press. If an error occurs: + Enter a new Admin PIN. Press . Re-enter your new Admin PIN. Press ERROR STATE - - briefly Then + . If unsuccessfull, LEDS will immediately be: + Note: If a mistake was made or the procedure not completed, no Admin PIN will be created.
OVERVIEW USER MODE ADMIN MODE MANAGING DRIVE CONTACT & WARRANTY Creating or Changing a User PIN in Admin Mode For PIN requirements refer to page 4. STEPS With the Drive locked, press and hold down 1-and then press. LED ERROR STATE - if error, the red LED fades out then turns solid. Enter your Admin PIN. Press . Wait for , then press Enter a new User PIN. Press - . If an error occurs: . fast + Re-enter the User PIN. Press slow - if error, the red LED fades out then turns solid. .
OVERVIEW USER MODE ADMIN MODE MANAGING DRIVE CONTACT & WARRANTY Admin Mode Options The following headings describe enabling options and features requiring an Admin PIN such as enabling read-only and read/write mode, and setting Timeout Lock in Admin or User Mode. Enabling Read-Only in Admin Mode Note: When Admin restricts access to Read-Only, the User cannot change this setting. Setting to Read-Only does not unlock the Drive. STEPS Press and hold down 1-and then pressEnter the Admin PIN.
OVERVIEW USER MODE ADMIN MODE MANAGING DRIVE CONTACT & WARRANTY Setting the Timeout Lock in Admin Mode To protect against unauthorized access when the Drive is connected to a computer and idle, it can be set to automatically lock after a preset amount of time. In its default state, the Timeout Lock feature is turned off. It can be set to activate (lock the Drive) any time between 1 and 99 minutes. Admin Timeout Lock settings will override User settings.
OVERVIEW USER MODE ADMIN MODE MANAGING DRIVE CONTACT & WARRANTY SECTION 4: Managing the Drive The following headings discuss important, though less common, actions for managing your Drive. Except where noted, all procedures assume your Drive is connected to a computer and locked (red LED). Verifying which PINs have Been Set To determine which PINs have been set: Press ; These LEDs display for 10 seconds: No PIN exists. [ ] Only User PIN exists. [ ] Only Admin PIN exits. [ ] Both PINs exist.
OVERVIEW USER MODE ADMIN MODE MANAGING DRIVE CONTACT & WARRANTY Brute Force Hacking Detection Entering a User PIN Status: Both Admin and User PINs have been created. If a User enters an incorrect User PIN ten consecutive times, regardless of the time intervals in-between attempts, the Drive’s brute force detection will trigger and the User PIN will be deleted. All data remains on the Drive and can be accessed by the Admin after entering the correct Admin PIN. Status: Only User PIN has been created.
OVERVIEW USER MODE ADMIN MODE MANAGING DRIVE CONTACT & WARRANTY Resetting (Deleting) the Drive CAUTION: Resetting the Drive will delete all data stored on it including both PINs. After Resetting, the Drive must be formatted (initialized). In the event that both the Admin and User PINs have been forgotten, or you want to delete all data stored on the Drive including the PINs, you can perform the following Reset function.
OVERVIEW USER MODE ADMIN MODE MANAGING DRIVE CONTACT & WARRANTY Reformatting the Drive In the event that hacking detection has been triggered or the Drive has been reset, all data on the Drive will be lost forever. The Drive must then be reformatted. CAUTION: Loss of data. All data and settings will be deleted from the Drive when formatted, whether or not the Brute Force Hacking Detection was triggered or not.
OVERVIEW USER MODE ADMIN MODE MANAGING DRIVE CONTACT & WARRANTY When finished the New Volume reads Healthy and Explorer window opens to display the Drive contents. The SATA blue and Green LED lights. For Mac OS 1. Connect to a Mac computer’s USB port. 2. Unlock the drive with either User or Admin PIN. (To create a User PIN if you have not already done so, see Creating a User PIN after a Reset (blank Drive) on page 15.) 3. Click Initialize in the popup message (shown below).
OVERVIEW USER MODE ADMIN MODE MANAGING DRIVE CONTACT & WARRANTY SecureDrive displays under the list of External Drives when done (as well as on the desktop). 5. Click Done in the message dialog when available. Note: SecureDrive is now displayed under External in the left column. 6. Close the Disk Utility. 2.13.
OVERVIEW USER MODE ADMIN MODE MANAGING DRIVE CONTACT & WARRANTY Troubleshooting After unlocking the Drive, your computer shows that the external Drive is connected (icon displays) but you cannot access the Drive data (it doesn’t display in Explorer (Windows) or Finder (Mac). The Drive needs to be formatted—no data exists. It may have been reset. To format the Drive Refer to Reformatting the Drive on page 16. If you think your keypad is faulty, contact Technical Support, page 20.
OVERVIEW USER MODE ADMIN MODE MANAGING DRIVE CONTACT & WARRANTY SECTION 5: CONTACT AND WARRANTY INFORMATION Contact Information SecureData, Inc. 3255 Cahuenga Blvd. West #301 Los Angeles, CA 90068-1178 Support email: support@securedrive.com www.securedrive.com US: 1-800-875-3230 International: 1-323-944-0822 Warranty and RMA Information (Returned Merchandise Authorization) TWO YEAR LIMITED WARRANTY As explained below, SecureData, Inc.
OVERVIEW USER MODE ADMIN MODE MANAGING DRIVE CONTACT & WARRANTY Copyright © 2019 SecureData, Inc. All rights reserved. SecureDrive and SecureUSB products are developed and manufactured by SecureData and are based on DataLock technology licensed from ClevX, LLC. U.S. Patent. www.clevx.com/patents SecureDrive™ and SecureData™ are trademarks of SecureData, Inc. Registered Trademark Owner Android Bluetooth DataLock, ClevX Mac, iOS SecureUSB, SecureDrive, SecureData Windows Google, Inc.
