User Manual

OVERVIEW USER MODE ADMIN MODE MANAGING DRIVE CONTACT & WARRANTY
SecureDrive KP User Guide ▪ 20
2.13.2020
SECTION 5: CONTACT AND WARRANTY INFORMATION
Contact Information
Warranty and RMA Information
(Returned Merchandise Authorization)
TWO YEAR LIMITED WARRANTY
As explained below, SecureData, Inc. offers a two-year limited warranty on the SecureDrive™ against
defects in materials and workmanship under normal use. The limited warranty period is effective from the
date of purchase either directly from SecureData, Inc. or an authorized reseller.
DISCLAIMER AND TERMS OF WARRANTY
THIS LIMITED WARRANTY BECOMES EFFECTIVE ON THE DATE OF PURCHASE AND MUST BE VERIFIED WITH YOUR SALES RECEIPT
OR INVOICE CLEARLY DISPLAYING THE DATE AND SOURCE OF PRODUCT PURCHASE. SECUREDATA, INC. WILL, AT NO ADDITIONAL
CHARGE (EXCEPT FOR ANY DELIVERY CHARGES, WHICH REMAIN THE CUSTOMER’S RESPONSIBILITY), REPAIR OR REPLACE
DEFECTIVE PARTS WITH NEW PARTS OR SERVICEABLE USED PARTS THAT ARE EQUIVALENT TO NEW IN PERFORMANCE.
SECUREDATA, INC. SHALL HAVE SOLE AND COMPLETE DISCRETION ON WHETHER TO USE NEW PARTS OR SERVICEABLE USED
PARTS. ALL EXCHANGED PARTS AND PRODUCTS REPLACED UNDER THIS WARRANTY WILL BECOME THE PROPERTY OF
SECUREDATA, INC.
THIS WARRANTY DOES NOT EXTEND TO ANY PRODUCT NOT PURCHASED DIRECTLY FROM SECUREDATA, INC. OR AN
AUTHORIZED RESELLER OR TO ANY PRODUCT THAT HAS BEEN DAMAGED OR RENDERED DEFECTIVE: 1. AS A RESULT OF
ACCIDENT, MISUSE, NEGLECT, ABUSE OR FAILURE AND/OR INABILITY TO FOLLOW THE WRITTEN INSTRUCTIONS PROVIDED IN
THIS INSTRUCTION GUIDE: 2. BY THE USE OF PARTS NOT MANUFACTURED OR SOLD BY SECUREDATA, INC.; 3. BY MODIFICATION
OF THE PRODUCT; OR 4. AS A RESULT OF SERVICE, ALTERATION OR REPAIR BY ANYONE OTHER THAN SECUREDATA, INC. IN THE
EVENT OF ANY OF THESE SITUATIONS, THIS WARRANTY SHALL BE VOID. THIS WARRANTY DOES NOT COVER NORMAL WEAR AND
TEAR.
EXCEPT AS EXPRESSLY PROVIDED ABOVE, NO OTHER WARRANTY, EITHER EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, HAS BEEN OR WILL BE MADE BY OR ON BEHALF OF
SECUREDATA, INC. OR BY OPERATION OF LAW WITH RESPECT TO THE PRODUCT OR ITS INSTALLATION, USE, OPERATION,
REPLACEMENT OR REPAIR.
LIMITATION OF LIABILITY
SECUREDATA, INC. SHALL NOT BE LIABLE BY VIRTUE OF ANY WARRANTY, PROMISE OR OTHERWISE, FOR ANY INDIRECT,
INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE OR MULTIPLE DAMAGES, INCLUDING WITHOUT LIMITATION ANY
DAMAGES RESULTING FROM ANY LOSS OF DATA RESULTING FROM THE USE OR OPERATION OF THE PRODUCT, LOSS OF USE,
LOSS OF BUSINESS, LOSS OF REVENUE, OR LOSS OF PROFITS, WHETHER OR NOT SECUREDATA, INC. WAS APPRISED OF THE
POSSIBILITY OF SUCH DAMAGES. SECUREDATA, INC.’S LIABILITY SHALL BE LIMITED TO THE ACTUAL COST OF THE PRODUCT OR
$1,000.00, WHICHEVER IS GREATER. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY REGARDLESS OF THE CAUSE OF
ACTION UNDER WHICH SUCH DAMAGES ARE SOUGHT.
www.securedrive.com
US: 1-800-875-3230
International: 1-323-944-0822
SecureData, Inc.
3255 Cahuenga Blvd. West #301
Los Angeles, CA 90068-1178
Support email:
[e-mail]