Owner's Manual

23 |
SUPPORT
Symptom Cause Action
The MagIQtouch
Wireless Smart
Controller has no
display
Batteries not tted Remove battery cover and t 4x AA
batteries
Batteries not tted
correctly
Ensure batteries are orientated as shown
inside battery cavity
Batterries are low Replace 4x AA batteries
Controller in sleep
mode
Press the Home button to the right of the
screen
The MagItouch
Wireless Smart
Controller states
‘This Controller
has lost
Communication!’
Wireless Smart
Controller out of range
Check RF signal in ‘SETTINGS’. Move
controller closer to Wireless receiver.
Appliance connected
to Wireless receiver is
switched o󰀨
Check power to the installation.
Batteries in controller
are low
Replace 4x AA batteries
The MagIQtouch
Wireless wall
controller will
not pair
Installation has been
powered up for longer
than 8 minutes after
‘Pair’ is pressed on
controller
Cycle the power to the installation to
initiate the 8 minute ‘discovery mode’ on
the wireless receiver and press ‘PAIR’ on
wireless smart controller
The Wireless receiver
is not connected
Ensure the Wireless is connected and
installed correctly in the installation circuit
2x MagIQtouch
Wireless controllers are
already paired
Remove 1x Wireless controller from
‘SERVICE’ screen. Only a maximum of 2x
wireless Smart controllers can be paired
20m communications
cable supplied with kit
is broken or damaged
Replace cable
Wireless Smart
Controller out of range
to Wireless receiver
Move wireless receiver and Wireless
Smart controller closer together.
The Installation
wizard states ‘No
appliances found’
The wireless smart
controller has been
paired but the
installation has been
started after the initial 4
minutes of cycling the
power
Cycle the power to the installation and
press ‘RETRY’ on the wireless controller