Warranty

Warranty and Returns Policy
Updated 09.26.16 Page 2 of 2
· To the extent permitted by law, all sales of RST branded products are governed by Utah law
without giving effect to its conflict of law provisions.
RST Brands CUSTOMER SATISFACTION GUARANTEE
· To receive a refund, you first need to contact RST by calling [phone] option 2 or send us
an email at: [e-mail].
· You may return new items purchased DIRECTLY from RSTbrands.com within 30 days of delivery
for a refund of the cost of the product. The product(s) must be returned in the original
packaging, including any parts, accessories, manuals, and documentation and be in resalable
condition.
· You will be required to pay the cost of return shipping to RST’s warehouse location.
· Returned products must arrive at our warehouse within 45 days of the original delivery to
qualify.
· You should receive your refund to be credited to your bank account within 3-4 weeks.
· You must provide a copy of your sales receipt or other acceptable proof of purchase.
· To the extent permitted by law, all sales of RST products are governed by Utah law, without
giving effect to its conflict of law provisions.
ITEMS NOT COVERED UNDER WARRANTY
· Commercial or Institutional use including, but not limited to: multi-family residential units,
hotels, resorts, and other commercial related institutional applications.
· Damage caused by shipping, accidents, fading, staining, natural weathering, misuse, alterations
or repairs. No other person is authorized to assume liability on behalf of RST and in no event
shall RST be liable for any contributory or subsequent damage related to the merchandise
purchased from RST.
· Failure caused by unreasonable, unforeseen use or abuse.
· Rust, seepage or bleeding from crevices or hidden, non-finished surfaces inherent in some
ornate designs and/or oxidation of frames resulting from exposed metals that have been
scratched, chipped or not maintained as outlined in the care and maintenance instructions.
· Natural fading, color variations, veining, crazing or hairlines, scaling, patinas or fillers necessary
and inherent to certain types of natural stone. Normal fading of frame finish;
· Accidental damage (including fire, wind or other acts of God).
· Permanent stains caused by lotions, oils or other similar substances.
· Hard-water deposits or calcium build-up due to minerals.
· Table tops installed and/or used with other manufacturer's table bases or incorrect installation
of the base to the table top.
· Failures caused by any third party product, service, or system connected in conjunction with RST
products.