User's Manual

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10.
THERMAL HEAD/PLATEN ROLLER MAINTENANCE
If paper dust accumulates, wipe and clean the thermal printhead and the platen roller to ensure the print
quality for long periods of time.
QCleaning the Thermal Printhead and the Platen Roller
(1) Power the printer off.
(2) Open the paper cover.
(3) Wipe gently the thermal printhead with a cotton swab that has been dampened with a small amount
of ethyl alcohol.
(4) Close the paper cover after verifying that ethyl alcohol remaining on the printhead and the platen
roller disappears into thin air.
Hint
Do not touch the gears attached to the platen roller. Doing so might degrade the print
quality or cause a failure.
Platen roller
Thermal head