User's Manual

MANUFACTURER’S WARRANTY
SELEX Sistemi Integrati Inc.
The following warranty is applicable in all cases, except where modified or superseded by specific contract terms.
Contact SELEX Sistemi Integrati Inc. if clarification is required.
A. The Manufacturer warrants to the original Purchaser, subject to the limitations and exclusions stated below,
that mechanical and electrical parts of products which it manufactures, (the “Products” will be free of
defects in materials and workmanship for a period of (I) one (1) year from the date of installation or (ii) 18
months from the date of shipment, whichever first occurs (the “Warranty Period”).
B. If the Customer believes a Product is defective, notice thereof shall be provided to the Manufacturer’s
Customer Service Department at the address provided on the cover page and (if applicable) to the selling
distributor. A defect in material and workmanship covered by this warranty shall be deemed to have
occurred only if, and as of the time when, the Manufacturer is notified in writing by the Customer, within
the Warranty Period, that the Product has become defective, and the Manufacturer’s personnel verify that
the said Product, in fact, does not comply with the warranty provided hereunder and it is determined that:
(i) The Products, during the entire Warranty Period, have been operated within normal service
conditions, recommended by the Manufacturer and recognized in the industry, and
(ii) The Products have been installed and adjusted according to the Manufacturer’s procedures as
stated in the Instruction Manual or other instructions supplied in writing by the Manufacturer.
C. Failures caused by lightning or other acts of God, or power surges, are not considered to be defects in
materials and workmanship and are not covered under this warranty. Routine Maintenance and calibration
are also not considered to be defects in materials and workmanship and are not covered under this
warranty. Any change, modification or alteration of the Manufacturer’s Products not specifically
authorized by the Manufacturer will void this warranty.
D. If it is determined that the conditions for warranty coverage, as described above, have been satisfied, the
Manufacturer shall repair or replace the defective products or parts thereof in accordance with the
following procedures:
(i) Customer will contact the Manufacturer’s customer Service Department which will issue the
Customer a Return Authorization (RA) number.
(ii) The Component, defective part, or Product, as appropriate, shall be returned to the Manufacturer
for inspection, freight prepaid by the customer. The Component, defective part, or Product MUST
be packaged with an industry standard anti-static protective bag sufficient to prevent any ESD
intrusion during handling and shipment, and MUST ALSO be packaged to protect from damage
due to rough handling encountered during shipment. FAILURE TO COMPLY WITH THIS
REQUIREMENT WILL VOID THE WARRANTY OF THE RETURNED ITEM. The RA
number must be clearly displayed on the exterior of the shipping container. No shipments will be
accepted without a RA number. All custom duties, fees, etc. will be paid by the Customer.
(iii) If, upon inspection it is determined by Manufacturer’s personnel that the Product or component
thereof is indeed defective and covered by this warranty, then Manufacturer, at its option, may
either repair the Product or defective components thereof and return the same to the Customer or
ship a replacement for the defective Product or part thereof, freight paid. All customs duties, fees,
etc. will be paid by the Customer. The Product or component thereof will be returned to the
Customer utilizing a shipping mode similar to that used by Customer to ship the same to the
Manufacturer.
(iv) If, upon inspection by Manufacturer, it is determined that the Product or component thereof was
not defective or was not covered by this warranty, then the cost of all of Manufacturer’s
inspections and the return shipping charges will be charged to Customer.
E. The Manufacturer reserves the right to make modifications and alterations to Products without obligation to
install such improvements on, in, or in place of theretofore manufactured products of Manufacturer.