Instructions / Assembly

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Installer responsibilities during installation:
• Receive the floor & make sure it is as ordered and meets the owner's expectations.
• Test the subfloor and relative humidity on site to make sure the flooring will perform
satisfactorily on this installation.
• Grade out any pieces with visible defects and stop the installation should a reoccurring
problem be found (5% allowed by industry practices). DO NOT INSTALL pieces with
visible defects.
• Keep a Permanent Job Record
• Make sure the owner understands that wood and water, (as well as wood and overly dry
conditions), do not mix as engineered wood flooring is a natural material and will
shrink/cup/move when over-dried and will expand, warp, and buckle/cup when over-
wetted.
• Make sure the owner understands how to maintain the floor.
WARNING: Our flooring is well manufactured and is designed to perform within the typical
residential environment. We are not responsible for site conditions, as we do not control them
Only you, the installer can test and correct for too dry or too wet site conditions prior to
installation.
Note: Engineered flooring installed in areas where the relative humidity is below 35% may cup,
shrink in width/length, or crack and in these dry conditions a humidifier is necessary to bring
relative humidity above 35%. Flooring installed on top of wet sub floors may crown, (and then
cup), swell, (and then shrink), buckle, telegraph, or edge/tip raise. Flooring that is soaked from
above will do the same. DO NOT INSTALL THIS FLOORING ON WET SUBFLOORS OR IN OVERLY
DRY CONDITIONS without first correcting any deficient conditions,
PRE-INSTALLATION JOBSITE REQUIREMENTS
Carefully examine the flooring prior to installation for color, finish and quality. Ensure
adequate lighting for proper inspection. If flooring is not acceptable, contact your distributor
immediately. Flooring installed with visible defects will not be accepted for return or refund.
Prior to installation of any flooring, the installer must ensure that the jobsite and subfloor
meet the requirements of these instructions, Flooring failure resulting from unsatisfactory
jobsite and/or subfloor conditions is not a product failure. Wood flooring should be one of the
last items installed for any new construction or remodel project. All work involving water or
moisture should be completed before flooring installation. Warning-water and wood do not
mix. Installing flooring onto a wet subfloor will likely cause cupping, tip & edge raising,
subsequent gapping. Room temperature and humidity of installation area should be consistent
with normal, year-round living conditions for at least a week before installation of wood
flooring. Room temperature of 65-80°F and a humidity range of 35-55% is recommended.
Warming -humidity levels below 35% will likely cause movement in the flooring, including
gapping between pieces and possible cupping and checking in the face. Solid bamboo floors,
both unfinished and pre-finished, MUST be equalized properly before installation.