User's Manual
DWO-5
44
Warranty Service
To obtain product warranty service, send the
defective product, at your expense, to the
manufacturer or the seller along with proof of
purchase (a receipt that shows the purchase
date, a product registration certicate of the
Website, and other relevant information). Take
necessary measures to protect the product. In
order to get a refund or replacement, you must
include the whole package as it was purchased.
Free-of-charge Service
Sena will provide free-of-charge repair or
replacement service for the product when
product defects occur within the scope of the
product warranty during the warranty period.
Charged Service
Sena will provide charged repair or replacement
service for the product when the product
warranty period has been expired or when the
product damage is beyond the scope of the
product warranty. For further information on
charged service, you may contact the service
center of Sena.
Return for Full Refund
Should you not agree to the terms and
conditions explained above, you may return the
product for a full refund. To get a refund, within
14 days from the purchase date you must return
the product to the seller in such a condition as it
was purchased.
Unless you return the product within 14 days
from the purchase date, you will have read and
agreed to all the terms and conditions explained
above, and Sena will not be liable for any claim
for damages related with the product.