English Motorcycle Bluetooth® Communication System www.sena.
10S © 1998-2016 Sena Technologies, Inc. All rights reserved. Sena Technologies, Inc reserves the right to make any changes and improvements to its product without providing prior notice. Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries.
10S 1 INTRODUCTION........................................................................................................5 2 PACKAGE CONTENTS.............................................................................................6 3 INSTALLING THE 10S ON YOUR HELMET.............................................................8 3.1 Installing the Main Unit.............................................................................................................9 3.2 Installing the Speakers......
10S 13 FUNCTION PRIORITY............................................................................................ 38 14 CONFIGURATION SETTING................................................................................. 39 14.1 Assigning Speed Dial............................................................................................................40 14.2 Enabling/Disabling Audio Boost............................................................................................40 14.
10S The 10S features: English 1 INTRODUCTION • Bluetooth 4.1 • Multi-way intercom up to 4 connections Thank you for choosing the Sena 10S, Motorcycle Bluetooth Communication System. With the 10S, you can call handsfree on your Bluetooth mobile phone, listen to stereo music or voice instructions of GPS navigations wirelessly, and have intercom conversations in full duplex with a passenger or other motorcycle riders. • Bluetooth intercom up to 1.6 kilometers (1.
10S Key Specifications: • Bluetooth 4.1 • Supporting profiles: Headset Profile, Hands-Free Profile (HFP), Advanced Audio Distribution Profile (A2DP), and Audio Video Remote Control Profile (AVRCP).
10S Speaker Wired Boom Microphone English • Speakers (2) • Wired Boom Microphone • Hook and Loop Fastener for Wired Microphone • Hook and Loop Fasteners for Speakers (4) • Microphone Sponges (2) • Speaker Pads (Thick) (2) • Speaker Pads (Thin) (2) • Boom Microphone Holder Wired Microphone • Hook and Loop Fastener for Boom Microphone Holder • Wired Microphone • Hook and Loop Fastener for Wired Microphone 7
10S Others • USB Power & Data Cable 3 INSTALLING THE 10S ON YOUR HELMET • Allen Wrench MP3 Port • Cigarette Charger Microphone Connector Left Speaker Connector • 2.5 to 3.
10S 3.1 Installing the Main Unit 3.1.1 Using the Clamp Unit 1. Loosen the two screws on the back plate of the clamp unit with the included allen wrench. 1 1 2 2 4. Attach the main unit to the clamp unit until you hear a click. The main unit is now fastened to the clamp unit. 2. Insert the back plate of the clamp unit between the internal padding and external shell of the left side of the helmet. 2 1 9 English 3. Tighten the two screws until the clamp unit is fastened firmly to the helmet.
S 3.1.2 Using the Glued Surface Mounting Adapter If you cannot install the clamp unit on the helmet, you can use the glued surface mounting adapter to attach the clamp unit to the surface of the helmet. 1. Clean the area on the left side of the helmet where you will attach the glued surface mounting adapter with a moistened towel and dry thoroughly. 2. Peel off the cover of adhesive tape of the glued surface mounting adapter and attach it to the helmet. 3.
10S 3.2 Installing the Speakers 2. Attach the speakers to the hook and loop fasteners for speakers inside the helmet. Note: 1. Three cables connect to the clamp unit. The longest is the cable for the right speaker. The second longest cable is for the left speaker. The shortest cable is for the microphone. 2. If the helmet has deep ear pockets, you can use the speaker pads to bring the speakers closer to your ears. 11 English 1.
10S 3.3 Installing the Microphones 3.3.1 Using the Wired Boom Microphone 2. Attach the wired boom microphone’s mounting plate to the hook and loop fastener. 1. Peel off the cover of the hook and loop fastener for wired boom microphone to expose the adhesive tape. Then, attach the hook and loop fastener on the inside surface of the left external shell. Note: 1. After you install the wired boom microphone, make sure you reinstall the helmet’s internal padding. 2.
10S 3.3.2 Using the Wired Microphone If you have a full face helmet, you can use the wired microphone. 1. Peel off the cover of the hook and loop fastener for wired microphone to expose the adhesive tape. Then, attach the hook and loop fastener on the inside of the helmet’s chin guard. Tab 5. Align the arrows on the clamp unit and microphone cables and insert the microphone cable into the microphone connector. 2. Attach the wired microphone to the hook and loop fastener for wired microphone.
10S 3. Align the arrows on the clamp unit and microphone cables and insert the microphone cable into the microphone connector. 4 GETTING STARTED 4.
10S 4.4 Low Battery Warning To power on the headset, press the Phone Button and the Jog Dial at the same time while hearing ascending beeps and a voice prompt, “Hello”. To power off the headset, press the Phone Button and the Jog Dial at the same time while hearing descending beeps and a voice prompt, “Goodbye”. When the battery is low, the blinking blue LED in stand-by mode turns to red and you will hear mid-tone triple beeps and a voice prompt, “Low battery”. 4.
10S 4.6 Volume Adjustment 4.7 Sena Softwares You can easily adjust the volume by rotating the Jog Dial. You will hear a beep when the volume reaches the maximum or minimum level. The volume is set and maintained independently at different levels for each audio source even when you reboot the headset. For example, once you set the volume for mobile phone handsfree, it will not change even if you adjust the volume for your Bluetooth MP3 music.
10S Before using the 10S Bluetooth headset with any other Bluetooth devices for the first time, you will need to pair them together. You can pair the 10S with Bluetooth mobile phones, Bluetooth stereo devices such as MP3 players, or motorcycle specific Bluetooth GPS navigation, and with other Sena Bluetooth headsets. The pairing operation is required only once for each Bluetooth device. The headset remains paired with the devices and automatically reconnects to them when they are within range.
10S 5.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10 Typical Bluetooth headsets can connect with only one Bluetooth device, but a second mobile phone pairing allows the headset to connect with another Bluetooth device such as a second mobile phone, an MP3 Player, or the Sena SR10, the Bluetooth adapter. 1. To pair the second mobile phone, press and hold the Jog Dial for 5 seconds until the red LED flashes rapidly and you hear a voice prompt, “Intercom pairing”. 2.
10S When you are using a smartphone, sometimes you may need to selectively use the 10S for A2DP stereo music only or for mobile phone handsfree only. These instructions are for advanced users who want to pair the 10S to their smartphones with only one selective profile: A2DP for stereo music of HFP for phone calls. If you have previously paired a mobile phone to the 10S, you must clear the previous pairing list on both devices: the mobile phone and the 10S.
10S 5.4 Intercom Pairing 5.4.1 Pairing with Other 10S Headsets for Intercom Conversation The 10S can be paired with up to three other headsets for Bluetooth intercom conversation. 1. Turn on the two 10S headsets (A and B) that you would like to pair with each other. 2. Press and hold the Jog Dial of the headset A and B for 5 seconds until red LEDs of the both units start to flash rapidly. You will hear a voice prompt, “Intercom pairing”. 3.
10S Note: 5.4.2 Pairing with Other Sena Headset Models for Intercom Conversation The 10S can be paired with all other Sena headset models such as the 20S, SMH10 and the SMH5 for intercom conversation. Please follow the same procedure as above to pair with these headset models. Note: The SMH5 cannot participate in three-way or four-way conference intercom with the 10S. The SMH5 has a limited capability of having two-way intercom with other Sena headsets.
10S 6 MOBILE PHONE, GPS, SR10 6.1 Mobile Phone Call Making and Answering 1. When you have an incoming call, simply tap the Phone Button or the Jog Dial to answer the call. 2. You can also answer the incoming call by loudly speaking any word of your choice if Voice Activated Phone Answering (VOX Phone) is enabled, unless you are connected to intercom. 3.
10S (1) Last number redial (4) Speed dial 3 (2) Speed dial 1 (5) Cancel (3) Speed dial 2 4. After selecting the last number redial menu, you will hear a voice prompt, “Last number redial”. Then, to redial the last phone call number, tap the Phone Button or the Jog Dial. 5. To call one of the speed dials, rotate the Jog Dial clockwise or counter-clockwise to navigate between the menus until you hear a voice prompt, “Speed dial (#)”. Then, tap the Phone Button or the Jog Dial. 6.
10S 2. To adjust the volume, rotate the Jog dial. 7 STEREO MUSIC 7.1 By Bluetooth Wireless Stereo The Bluetooth audio device must be paired with the 10S by following the section 5.1, “Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device” procedure. The 10S supports the Audio/Video Remote Control Profile (AVRCP), so if your Bluetooth audio device also supports the AVRCP, you can use the 10S to remotely control music playback.
10S 7.3 Music Sharing Plug your stereo MP3 player directly to the 10S by using the enclosed 3.5mm stereo audio jack cable. To adjust the volume, rotate the Jog dial on the headset. You may adjust the volume on the MP3 player also. You can start sharing music with an intercom friend using Bluetooth stereo music during a two-way intercom conversation (please refer to section 8.1, “Two-way Intercom”). When you terminate music sharing, you can go back to the intercom conversation.
10S 8 INTERCOM Please make sure your intercom devices are paired as described in section 5.4, “Intercom Pairing” 8.1 Two-way Intercom 8.1.1 Starting Two-way Intercom You can start an intercom conversation with one of any intercom friends by tapping the Jog Dial. Tap the Jog Dial once to intercom with the first intercom friend, tap the Jog Dial twice to intercom with the second intercom friend, and tap the Jog Dial three times to intercom with the third intercom friend. 26 8.1.
10S g g rin First Friend (B) rin (A) i Pa You (A) can have a three-way conference intercom with two other 10S friends (B & C) by establishing two intercom connections simultaneously. While a three-way conference intercom is in progress, mobile phone connection of all three participants is temporarily disconnected. However, as soon as the conference intercom terminates or one of the participants leaves the intercom, all mobile phones automatically reconnect to their headsets.
10S 3. You (A) can call the second intercom friend (C) by double tapping the Jog Dial, or the second intercom friend (C) may join the intercom by making an intercom call to you (A). (A) First Friend (B) Second Friend (C) 4. Now you (A) and two 10S intercom friends (B & C) are having a three-way conference intercom. (A) First Friend (B) Second Friend (C) 8.2.
10S 8.3 Four-way Intercom You can have four-way conference intercom with three other 10S users by adding one more intercom participant to the three-way intercom. While you are having a three-way intercom as above in section 8.2, “Three-way Intercom”, a new participant (D), who is an intercom friend of your intercom friend (C), may join the conference intercom by making an intercom call to your intercom friend (C).
10S 9 THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM PARTICIPANT 1. When you have an incoming mobile phone call during an intercom conversation, you will hear a ringtone. You can choose whether to 1) answer the mobile phone call and stop the intercom conversation, or 2) reject the phone call and stay on the intercom conversation. 1) To answer the phone call and stop the intercom conversation, tap the Phone Button or the Jog Dial. The VOX Phone feature does not work if you are connected to intercom.
10S Group Intercom allows you to instantly create a multi-way conference intercom with three other most recently paired headsets. 1. Go through intercom pairing with up to three headsets you want to have Group Intercom with. 2. Press the Jog Dial for 3 seconds to begin Group Intercom. The LED will flash green and you will hear a voice prompt, “Group intercom”. 3. To terminate Group Intercom, press the Jog Dial for 1 second during Group Intercom. You will hear a voice prompt, “Group intercom terminated”.
10S 1. If a non-Sena headset does not support a multipoint connection, it cannot use a phone call connection while using the Universal Intercom. 2. As for Sena headsets, the Universal Intercom affects the multipoint connection. 3. If non-Sena headset (already paired as Universal Intercom with Sena) is turned on, then the multipoint connection is automatically deactivated. And the non-Sena headset is automatically connected to Sena headset as a Universal Intercom.
10S 11.3 Three-way Universal Intercom You can initiate the Universal Intercom connection with non-Sena Bluetooth headsets using the same intercom connection method as you would between other Sena headsets. You may single tap the Jog Dial to begin an intercom conversation with the first intercom friend, double tap with the second intercom friend, and triple tap with the third intercom friend. You may make a three-way Universal Intercom connection with two 10Ss and one non-Sena Bluetooth headset.
10S 2. Start an intercom conversation with non-Sena Bluetooth headset (B) in your intercom group. For example, you (A) may start an intercom conversation with non-Sena Bluetooth headset (B). The non-Sena Bluetooth headset (B) may also start an intercom call with you (A). (A) (B) (C) (C) 5. You may disconnect three-way Universal Intercom using the same way as you do in normal three-way intercom. Please refer to section 8.2.2, “Ending Three-way Intercom”. 11.
10S 11.4.1 Four-way Universal Intercom Case 1 (A) (C) (C) (B) (D) (B) (A) (D) 4. Now two 10S headsets (A & C) and two non-Sena Bluetooth headsets (B & D) are connected with the four-way Universal Intercom. 2. The other 10S (C) may join the intercom by making an intercom call to you (A). (A) (A) (C) (B) (B) (C) (D) (D) You may disconnect a four-way Universal Intercom using the same way as you do in a normal four-way intercom. Please refer to section 8.3.2, “Ending Four-way Intercom”.
10S 11.4.2 Four-way Universal Intercom Case 2 Three 10S headsets (A, C and D) and one non-Sena Bluetooth headset (B). The procedure is the same as case 1 described in section 11.4.1, “Four-way Universal Intercom Case 1”. 12 FM RADIO 12.1 FM Radio On and Off (A) (B) (C) (D) To turn on the FM radio, press the Phone Button for 1 second until you hear a mid-toned double beep sound. You will then hear a voice prompt, “FM on”.
10S 12.3 Seek and Save Note: English “Seek” is the function that searches for station to station frequencies. To use the “Seek” function, please follow the procedure below: 1. Rotate while pressing the Jog Dial clockwise or counter-clockwise to search down or up the station dial. 2. If the tuner finds a station while searching frequencies, it stops the seek function. 3. To save the current station, press and hold the Jog Dial for 1 second until you hear a voice prompt, “Preset (#)”. 4.
10S 12.5 Temporary Preset With the temporary preset function, you may temporarily preset stations automatically without changing the existing preset stations. Tap the Phone Button three times to automatically scan for 10 temporary preset stations. The temporary preset stations will be cleared when the system is powered off. 13 FUNCTION PRIORITY The 10S operates in the following order of priority: (highest) Mobile phone 12.
10S You can set the configuration of the 10S by the voice menu instruction described below. 1. To enter into voice configuration menu, press and hold the Jog Dial for 10 seconds until the LED shows solid blue and you hear high toned double beeps. You will also hear a voice prompt, “Configuration menu”. 2. Rotate the Jog Dial to navigate between the menus. You will hear voice prompts for each menu item as below. 3.
10S 14.1 Assigning Speed Dial Voice Prompt “Speed dial” Factory Default N/A Execute Tap the Phone Button 1. To assign a phone number as a speed dial, rotate the Jog Dial until you hear a voice prompt, “Speed dial”. 2. Tap the Phone Button, and you will hear a voice prompt, “Speed dial one” and “Phone connected”. 3. Rotate the Jog Dial to select one of three speed dial numbers and you hear a voice prompt, “Speed dial (#)”. 4.
10S Voice Prompt “VOX phone” Factory Default Enable Enable Tap the Phone Button Disable Tap the Jog Dial If this feature is enabled, you can answer incoming calls by voice. When you hear a ringtone for an incoming call, you can answer the phone by saying a word such as “Hello” loudly or by blowing air into the microphone. VOX phone is temporarily disabled if you are connected to intercom. If this feature is disabled, you have to tap the Phone Button to answer an incoming call. 14.
10S 14.5 Enabling/Disabling HD Voice 14.6 Enabling/Disabling HD Intercom Voice Prompt “HD voice” Voice Prompt “HD intercom” Factory Default Disable Factory Default Enable Enable Tap the Phone Button Enable Tap the Phone Button Disable Tap the Jog Dial Disable Tap the Jog Dial HD Voice allows you to communicate in high-definition during phone calls. This feature increases the quality so that the audio will be crisp and clear during phone call conversations.
10S 14.7 Enabling/Disabling Voice Prompts 14.8 Enabling/Disabling RDS AF “Voice prompt” Voice Prompt “RDS AF setting” Enable Factory Default Disable Enable Tap the Phone Button Enable Tap the Phone Button Disable Tap the Jog Dial Disable Tap the Jog Dial You can disable voice prompts by configuration setting, but the following voice prompts are always on.
10S 14.10 Enabling/Disabling Sidetone 14.11 Enabling/Disabling Advanced Noise Control™ Voice Prompt “Sidetone” Voice Prompt “Noise control” Factory Default Disable Factory Default Enable Enable Tap the Phone Button Enable Tap the Phone Button Disable Tap the Jog Dial Disable Tap the Jog Dial Sidetone is audible feedback of your own voice. It helps you to naturally speak at the correct level according to varying helmet noise conditions.
10S 14.12 Delete All Bluetooth Pairing Information 14.14 Universal Intercom Pairing “Delete all pairings” Voice Prompt “Universal intercom pairing” N/A Factory Default N/A Execute Tap the Phone Button Execute Tap the Phone Button To delete all Bluetooth pairing information of the 10S, rotate the Jog Dial until you hear a voice prompt, “Delete all pairings”, and tap the Phone Button to confirm. 14.
10S Rotate Jog Dial Tap Phone Button Tap Jog Dial Speed Dial Execute N/A Audio Boost Enable Disable VOX Phone Enable Disable VOX Intercom Enable Disable HD Voice Enable Disable HD Intercom Enable Disable Voice Prompt Enable Disable RDS AF Setting Enable Disable FM Station Guide Enable Disable Sidetone Enable Disable Advanced Noise Control Enable Disable Delete All Pairings Execute N/A Remote Control Pairing Execute N/A Universal Intercom Pairing Execute N/A Exit
10S 15.
10S 16 FIRMWARE UPGRADE The 10S supports firmware upgrades. You can update the firmware using the Sena Device Manager (please refer to section 4.7.1, “Sena Device Manager”). Please visit Sena Bluetooth website at www.sena. com to check the latest software downloads. 17 TROUBLESHOOTING 17.
10S 17.4 Factory Reset When the 10S is not working properly or is in faulty status for any reason, you may reset by pushing the pin-hole reset button. Insert a paper clip into the reset pin-hole and press the reset button for a second with light pressure. The 10S will be switched off. Restart the system and try again. This will not restore the headset to factory default settings. 1.
10S Type 18 OPERATION QUICK REFERENCE Function Intercom pairing Type Basic Function Function Solid blue Ascending beeps Power off Press the Phone Button and the Jog Dial Solid red Descending beeps Volume adjustment Rotate the Jog Dial - Intercom - Press the Phone Button for 5 seconds Blue & red alternatively flashing High tone multiple beeps Press the Jog Dial for 5 seconds Red flashing Multiple beeps Music Tap the Phone Button within 2 seconds Answer mobile phone call Tap the Phon
10S Type Reset Button Command LED Beep FM radio on/off Press the Phone Button for 1 second - Mid-tone double beeps Select preset Tap the Phone Button - Mid-tone single beep Seek stations Rotate the Jog Dial while pressing - High tone triple beeps Scan up FM band Double tap the Phone Button - - Stop scanning Double tap the Phone Button - High tone double beeps Save preset while scanning Tap the Phone Button - High tone double beeps Factory reset Press the Phone Button for 10 sec
10S • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected • Consult the dealer or an experienced radio/TV technician for help FCC RF Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance.
10S WEEE (Waste Electrical and Electronic Equipment) The crossed-out wheel bin symbol on the product, literature, or packaging reminds you that all electrical and electronic products, batteries, and accumulators must be taken to separate collection at the end of their working life. This requirement applies to the European Union and other locations where separate collection systems are available.
10S • Do not store the product in humid environments, especially for long time storage. Product Use • In some regions, it is prohibited by law to ride motorcycles while wearing headsets or earbuds. Therefore be certain to comply with all relevant laws in the region before using the product. • The headset is for motorcycle helmets only. To install the headset, you must follow the installation instructions shown in the User’s Guide.
10S PRODUCT WARRANTY AND DISCLAIMER • Any 3rd party USB charger can be used with Sena products if the charger is approved by either the FCC, CE, IC or other locally approved agencies that Sena accepts. Sena Technologies, Inc. (“Sena”) guarantees the product quality based on the technical specification stated in the product manual, and data regarding product warranty. Here, product warranty extends to the product only.
10S • In the event any unauthorized person has tried to disassemble, repair, or modify the product. Notice and Waiver By buying and using this product, you relinquish considerable legal rights including any claim for compensation for damages. Therefore, be certain to read and understand the following terms and conditions before using the product. Use of this product will constitute consent to this agreement, and forfeiture of rights to all claims.
10S • When you use the product, use good judgment; never use it under the influence of alcohol. 6. You must read and completely understand all terms and conditions of legal rights and warnings that are involved in using the product. In addition, usage of the product constitutes acceptance of all terms and conditions regarding waiver of rights.
10S Limitation of Liability Liabilities Disclaimer TO THE FULL EXTENT ALLOWED BY LAW, SENA EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF
10S English Warranty Service To obtain product warranty service, send the defective product, at your expense, to the manufacturer or the seller along with proof of purchase (a receipt that shows the purchase date, a product registration certificate of the Website, and other relevant information). Take necessary measures to protect the product. In order to get a refund or replacement, you must include the whole package as it was purchased.
1.2.0 www.sena.com User’s Guide for Firmware v1.