User guide

Appendix A: Advanced Settings
A.1.1 Introduction
A.1.2 Using a Proxy Server
A.1.3 Troubleshooting
A.1.3 Troubleshooting
If operation with a proxy server is not working as expected, the following resources may be of help:
Verify with the "ping" command (in a DOS prompt window) that the proxy server responds at the expected
IP address.
Use the Test button. This conducts additional checks that can not be readily performed otherwise.
The Frequently Asked Questions (FAQ) on the Tactical Software web site are searchable and address
common technical support issues.
The Technical Notes on the Tactical Software web site may provide relevant supplemental information.
The Application Notes on the Tactical Software web site may describe the use of SSL/TLS Security
features in applications similar to your own.
The FAQ section of the Tactical Software web site contains a revision history for this product.
For technical support, please refer to the support information provided by your supplier and the support
section of the "readme.txt" file included with the Tactical Software product. This file is displayed by the
setup program and is also placed in the installation folder.