User Manual

7
Troubleshooting
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Problem Solution
No sound is being
recorded.
Activate phantom power on your camcorder, mixer, or recording device.
Make sure the camcorder or mixer is turned on.
Your preamp gain may be turned all the way down. Gradually turn it up
until reaching a satisfactory input level.
Make sure the microphone is properly connected and that the
connections are secure.
The sound is
distorted.
Move the microphone away from the sound source.
The preamp gain may be too high. Gradually turn it down until reaching
a satisfactory input level.
Can’t record in
mono mode.
Make sure the phantom power for the right channel is turned off, and
the left channel is on.
If the problem persists, turn off phantom power to the right channel,
and disconnect the right channel XLR.
Troubleshooting