User's Guide Part 2

115 Sendo Z100 User Guide
11
Warranty
the Consumer specific legal rights and the
Consumer may also have other rights that vary
from jurisdiction to jurisdiction. Nothing
contained in this limited warranty shall prejudice
the statutory rights of the Consumer, except to
the extent permitted by the law of the
Consumer’s jurisdiction.
8. The Consumer shall take the following steps to
make a claim under this limited warranty:
• Please do not ship the Product for service without
first contacting the nearest Sendo Authorised
Service Centre.
• Contact information for the world-wide network
of Sendo Authorised Service Centres is available
at www.sendo.com
• If the Product qualifies for in-warranty service, the
Consumer must prove the date of the original
purchase of the Products by a dated proof of
purchase.
• Back up all data. If the Consumer has sensitive
information stored on the Product copy it to
another device and delete it from the Product
before repair.
• The Consumer must ship the Product prepaid
and insured. Expenses related to removing the
Product from an installation are not covered
under this limited warranty.
• If the Product is returned for service and the
Product is deemed out of warranty under the
terms and conditions of this warranty, the
Consumer will be notified and given an estimate
of the applicable charges. If the estimate is
refused a minimum service fee for collection,
inspection and quotation of said product would
be due.
9. Sendo neither assumes nor authorizes any
authorised service centre or any other person or
entity to assume for it any other obligation or
liability beyond that which is expressly provided
for in this limited warranty including the provider
or seller of any extended warranty or service
agreement.
10. This is the entire warranty between Sendo and
the Consumer, and supersedes all prior and
contemporaneous agreements or
understandings, oral or written, and all
communications relating to the Product, and no
representation, promise or condition not
contained herein shall modify these terms.
11. This limited warranty allocates the risk of failure
of the Product between the Consumer and
Sendo. The allocation is recognized by the
Consumer and is reflected in the purchase price
of the Product.
12. Diagnostic instructions and other service
information is available free of charge at
www.sendo.com
. Information on out of warranty
repair costs and charges is available at
www.sendo.com
.
z100.book Page 115 Wednesday, September 18, 2002 4:03 PM