Contents 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Copyright and Legal Information 1 Your phone 3 Getting started 7 Making a call 11 Answering a call 13 Calls list and contact list 14 Menu navigation 17 Messages 18 Internet menu 25 Sounds 29 Extras 32 Settings 37 Services 40 Troubleshooting 42 Warranty Statement 45 Safety Information 48 Regulatory Compliance and SAR Statements 52 End User License Agreement 54
1 Copyright and Legal Information REVISE THIS DOCUMENT OR WITHDRAW IT AT ANY TIME WITHOUT PRIOR NOTICE. UNDER NO CIRCUMSTANCES SHALL SENDO BE RESPONSIBLE FOR ANY LOSS OF DATA OR INCOME OR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES HOWSOEVER CAUSED. Copyright Information Part number: 8E30-18011-50002 (Edition 2). Copyright Sendo 2003. All rights reserved. Printed in the Netherlands. SENDO is a registered trademark, or trademark, of Sendo International Ltd. and/or its affiliates.
Copyright and Legal Information 1 Approved Accessories Warning Use only batteries, chargers and accessories approved by Sendo for use with this phone model. The use of any other types may invalidate any warranty applying to the phone, and may be dangerous. For availability of approved accessories, please check with your dealer or visit www.sendo.com. When you disconnect the power cord of any accessory, grasp and pull the plug, not the cord.
2 Your phone 2 ! " Earpiece # Left soft key – This key performs the function immediately above it on the display. $ Right soft key – A long press of this key will switch the phone on and off. A short press of this key performs the function immediately above it on the display. % Quick access key – The function of this key will vary depending on the model of your phone. It provides quick access to a certain function such as messaging.
Your phone 2 External Layout 4 ! Charger/accessories connector - Insert the charger connector here. This connector is also used to connect appropriate accessories such as a hands-free kit. " Wrist/neck strap loop – Used to attach a wrist strap or neck strap. # External Display - Graphical indicators, time and date are shown here.
2 Your phone Menus 5
Your phone 2 Symbol description Main screen Battery indicator Empty icon indicates a very weak battery level. Solid icon indicates a fully charged battery level New text message Battery charging New voice mail message (this icon is network dependent) All incoming calls are diverted Keypad locked Signal strength indicator No bars indicates a very weak signal.
3 Getting started 3 Slide the SIM into place, starting with the left edge first, making sure that the goldcoloured contacts of the card are touching the contacts of the phone. ζ Note: You cannot insert or remove the SIM unless you remove the battery. If you need to remove the battery, press up on the tabs on the left side of the battery and lift out. ζ Note: Always turn your phone off before you insert or remove the battery.
Getting started 3 Inserting the battery Charging the battery Insert the battery into the phone, starting with the right side first. Align the tabs on the edge of the battery with the tabs on the edge of the phone. Make sure the goldcoloured contacts of the battery are touching the contacts on the phone. Push down into place. You must charge the battery for at least 12 hours before using the phone for the first time. After this, the battery will normally take around 2 to 3 hours to charge.
3 Note Please observe the following notes and precautions regarding the use of batteries and related equipment. For longer operation times, discharge the battery from time to time by leaving your phone switched on until it turns itself off and the battery is fully discharged. Note Do not attempt to discharge the battery by any other means. If you remove your battery you will find the phone’s label on the back portion of the phone.
Getting started 3 Powering up/down Screensaver To switch the phone on, press δ. A screensaver is a picture that is displayed when the phone is open and has been idle for a certain amount of time. It is possible to turn this on or off, select the delay before it becomes active and change the picture. To modify the screensaver settings, press γ, Menu, select the Settings menu and then select the Screensaver option. If the phone asks for a PIN code, enter the code that is supplied with the SIM card.
4 Making a call 4 Making calls from the contact list 1 Press ; from the main screen, you can also press δ, Contacts then select the Search option. 1 Key in the area code and number that you want to call, then press γ, Call to dial. To delete the entire number and return to the main screen, press and hold χ. 2 Type in the first letters of the name or scroll (using : and ;) and find the one that you want. 2 To end the call, press δ, End. 3 Press γ, Call to dial.
Making a call 4 Removing a speed dial number from a contact list entry: 1 Scroll to the name in the contact list. 2 Press and hold the number key already assigned to the name, until the key number is removed from the left of the screen, beside the name. Making a call from the calls list The phone stores a list of your recent incoming, outgoing and missed calls. To dial a number from the calls list: Press : to access the list from the main screen.
5 Answering a call 5 waiting or may require you to subscribe to this feature. If you do not have call waiting or are roaming on another network, accepting a second call will end the first call (or you simply may not be able to accept another call). You will not be able to switch calls. To accept a call press γ, Accept. To reject a call, press δ, Reject. You can set up your phone so that any call is automatically answered when you open the phone.
Calls list and contact list 6 6 Calls list and contact list Using the calls list Using the contact list The phone stores a list of your recent incoming, outgoing and missed calls. You can store up to 500 names and numbers in the contact list on your phone. The list stores up to 30 entries.
6 number is removed from the left of the screen, beside the name. Finding a contact 2 Press δ, Options and select Save. 1 Press δ, Contacts from the main screen. 3 Enter the name you wish to store in the contact list, then press γ, OK. Use the keypad as explained in the Messages section to enter the characters and to switch between lower case, upper case, and numeric modes. 3 Use the : and ; keys to find the contact you want. 4 Enter the chat name that you wish to assign to the contact.
Calls list and contact list 6 Service numbers Contact list options Your service provider may have preprogrammed some useful numbers into your SIM card. These numbers normally give access to special services. For more information contact your service provider. When you have selected a name in the contact list, you can open a list of options by pressing δ, Options: Send message Send a text message directly to this contact. 1 Press δ, Contacts to display the contact list menu, scroll using : ;.
7 Menu navigation 7 ( To enter/exit silent mode press γ then # from the main screen. The silent symbol, is displayed on the main screen and external screen when the phone is in silent mode. Scrolling You can scroll through the menu using the Up and Down keys : and ;. When you find the menu that you are looking for, press γ, Select to go in. Press δ, Back or χ to return to the previous level. ζ Note: If the vibrate function is set to on, the phone will still vibrate whilst in silent mode.
Messages 8 8 Messages ζ Note: The contents of this menu may 3 The message is displayed including any ringtones, pictures, logos, icons, animations or sounds. Use the up and down keys : and ; to scroll through the message. vary by network operator. Please review your phone’s menu to determine the menu items and features available on your phone.
8 3 When you have entered the text, press γ, Send. See the Entering text section in this chapter for details of entering text, numbers and symbols. Save picture Saves a picture which appears in the incoming message to your phone. The picture is stored under Pictures in the Extras menu. ζ Note: You can save messages you send to others in your Inbox (if you have sufficient memory remaining), but you must select Save before you send the message.
Messages 8 From the message screen, select Options δ and select the relevant option: Starting a chat session Add picture Use the : and ; keys to select the picture to insert into the message from the list. The picture is displayed, now press Add. The picture is added to your message. Enter your chat name on the My chat name screen (this screen will not appear if you have already created a chat name). Enter the Messages menu and select Chat.
8 The table below lists the characters associated with each key on the numeric keypad: Press δ, Options from the Chat screen to view the following chat options: Key Swap Changes the active area between the text entry field and the chat history field. Font size Select between normal and small font on the Chat screen. Exit Exit the chat session.
Messages 8 for the cursor to reappear before entering the second. This input method allows you to simply press each key once. For example, to write the name "Ross", press 7, then 6, then 7, then 7 just once each. Also, you will notice that some intelligent features are built in. For example, when entering the first word in a sentence, the text input mode changes automatically from upper case to lower case after the first letter.
8 ζ Note: Voice mail is a network service provided by your service provider. You may have to subscribe to this service. This service may not be available when roaming. If you have multiple numbers to enter, it is often more convenient to use the numeric input mode. Press * repeatedly to change the mode to θ. Now whenever you press any of the number keys, only the number is entered. Press and hold 1. If the phone asks for the voice mailbox number, enter it and press γ, Call.
Messages 8 Message settings This menu has the following options: Voice mail Allows you to enter or change your voice mail number. Status report Allows you to set whether or not you want to be informed when your correspondent has received your text message. Characters Allows you to choose whether you want to enter text in GSM (Latin characters) or Unicode (Non Latin characters) mode.
9 Internet menu 9 To begin browsing the internet: ( Select the Home option and press Select, or ( Select Bookmarks, choose the relevant bookmark using the : and ; keys and press Select. Home Select this to go to your homepage. ζ Note: If there is no default homepage defined on your phone, use the Homepage option on the Settings menu to enter your preferred default. ζ Note: Once you press Select, if you press and hold χ, the internet connection will be cancelled.
Internet menu 9 In browser options phone. You can download certificates from websites or receive them from your service provider. Use this menu to manage certificates. While you are using the internet, press Options to access the following menu: Page options This option on the menu will change depending on the website you are viewing. For example, if there is a search option on the page, this item in the menu could be search. Empty cache Select this to delete all of the internet history on the browser.
9 Deleting a bookmark Use the Bookmarks menu to save up to 5 WAP addresses, providing you with quick access to your favourite sites. Select the Bookmarks option from the Internet menu. Use the : and ; keys to select the bookmark to delete and press γ, Select. Select Delete and press γ, Select. Press OK to confirm. Creating a bookmark from the Internet menu Select the Bookmarks option from the Internet menu. Select one of the Bookmark 1-5 options using the : and ; keys and then press γ, Select.
Internet menu 9 Connection Type Select whether to use a GSM or GPRS connection. To use GPRS, you must have a GPRS subscription. Please check with your service provider. to 3. You can get your IP address from your service provider. Timeout Enter the number of minutes of inactivity after which your connection to the internet should be ended. Connection setup For GSM: ζ Note: Some of these settings may not be Select Dial up number to enter the dial up number to use.
10 Sounds 10 number of ringtones you can store depends on their size. ζ Note: You can only select a ringtone for incoming calls from the Ringer menu. Your phone already contains a variety of sounds (including polyphonic ringtones), but there is also space for extra ringtones that you download or receive. ζ Note: Ringtones and sounds can be sent, received and downloaded to your phone. See the Messages and Internet chapters for details.
Sounds 10 Key Tones Memory Displays the number of available ringtones in the Melodies list. This menu allows you to set the type of keypad tones that you would like to hear when pressing the keys: Volume Off No sound emitted on a key press. Select this option to change the volume setting for ringtones and alert sounds. Use the : and ; keys to increase and decrease the volume level. On Short, low volume tone. DTMF These are standard tones, as used in touch tone phones.
10 Sounds Vibrator Select this menu to set the vibrate function for incoming calls and alert sounds: Off Deactivates the vibrate function. On Sets the phone to vibrate for an incoming call or text message. Vibrate then ring Sets the phone to vibrate for a few seconds before the phone starts to ring. ζ Note: This option is not available on all models. None of the vibrate settings affects any of the sounds settings.
11 11 Extras Games Extras The Games menu contains some great games for you to play. Type your name using the keypad and press γ, OK to see the Hi-score table. Press OK again to return to the game menu. ζ Note: The actual games supplied with Splat Select Splat from the Games menu. To start a new game select New. You will start on level 1. When you are ready to play, press any key. your phone is dependent on your service provider. Check the Games menu to see what games are listed.
11 From the main menu select Downtown and press γ. Move around the downtown area by using the :; keys and Press γ to enter. The χ key can be used to go back to the previous menu. KombatClub Select KombatClub from the Games menu. KombatClub is a two-player SMS fighting game set in a fictitious dark and dirty future. Challenge your friends to an all-out, 5 round ‘mean streets’ bout with whatever weapons come to hand. Creating your profile Before playing for the first time you must create your profile.
Extras 11 The Dojo equipment available you will be asked to choose which equipment to use for this bout. To send the challenge select Yes and press γ. It is possible to meet some of the world's most renowned instructors and tutors in the dojo. In exchange for some cash you may improve your health (top left), strength (top right) or combat (bottom left) and defence (bottom right) skills.
11 ζ Tip: You can save bouts to watch again Use the :; keys to choose a picture and press δ, Options. The following options are displayed: later and you can also save your best opponents as favourites so that you can easily challenge them again. Send To send the picture in a text message. Games settings Use the following options to configure your game settings: Assign Used to assign the selected picture to, for example, a menu or contact.
Extras 11 Assigning a picture Sending an animation From the menu described above select Assign and press Select. From the menu described above select Send and press Select. From the menu that follows it is possible to assign a picture to any main menu item, the main screen, screensaver or a contact in your contacts list. Make your choice using the :; keys and press γ, Select. Now enter the phone number, or select a contact and press Send.
12 Settings 12 Auto update vary by network operator. Please review your phone’s menu to determine the menu items and features available on your phone. You can update the time and date automatically from the network. Select On to use the time and date from the network, select Off to never use the time and date from the network, or select Confirm to check the time and date from the network before any update. Languages This menu allows you to change the language on the phone.
Settings 12 Call handling Note Select this to set defaults for the way in which you deal with incoming calls. The options are as follows: If the alarm activates during a call, the phone will beep and the display will flash to indicate that the alarm is active. As described above, press δ, Off to switch it off, or γ, Snooze to stop the alarm for ten minutes. Active flip When active flip is activated, all incoming calls are accepted automatically when you open the phone. Closing the phone ends a call.
12 with your SIM card or they may only be available from your service provider. Your PIN (Personal Identity Number) code is a code that you can use to protect your phone from unwanted users. This is the number that the phone may ask for at switch on. The options are as follows (depending on what PIN activation settings you have selected): ζ Note: Sendo cannot provide your PUK codes. Contact your service provider for information.
13 13 Services Commands Services Search This menu allows you to send special commands to the network to get specific information. This could be information such as the time and date, your own phone number, or the amount of credit remaining on your SIM card. Searches for and then displays all available networks. If you are in manual mode (see above) then you can select a network which will become your default network.
13 If busy When activated, calls will be diverted if you are already in a call. If no answer When activated, calls will be diverted if you do not answer your phone. Unreachable When activated, calls will be diverted if your phone is off or if you are out of coverage. All conditional When activated, the calls which you have specified here are diverted. Select voice, fax, data or all calls. All calls When activated, all of your incoming calls will be diverted.
Troubleshooting 14 14 Troubleshooting Problem Possible cause Possible corrective action Phone does not power Delay in phone powering on on/does not charge Battery empty Battery I don’t get as much battery life as I expected “Insert SIM” is displayed when I switch on the phone No action required. Your 550 phone may take a few seconds to power up, this is normal. Fully charge the battery and then press δ.
14 Possible cause Possible corrective action “NCK Code” is displayed on my handset The handset is locked to a network and a SIM from another network has been placed in the phone “Blocked” is displayed The NCK code has been on my handset entered incorrectly 10 times and the handset has been security disabled A key on the keypad is Key lock on not working Poor display Can’t connect to network Low temperature Weak signal Invalid SIM card Network not allowed Can’t make/receive calls Weak signal Phone is
Troubleshooting 14 Problem Possible cause Possible corrective action Press : when you are in a call to increase the volume. Low setting Go into the Sounds menu, select Volume and increase the setting. Wrong entry mode Your phone has T9 text input (i.e. it predicts what words you are trying to enter). To enter a special word press * repeatedly to change to normal Multitap mode (α or β).
15 Warranty Statement 15 Sendo International Limited (“Sendo”) warrants, subject to the exclusions and limitations set forth below, that your cellular phone, battery and accessories (collectively “Product”) is free from defects in materials and workmanship according to the following terms and conditions: 1. The limited warranty for the Product commences on the date of purchase and continues for a period of one (1) year from that date.
Warranty Statement 15 f) Loss or integrity of any user data stored in the Product or any storage device used in conjunction with the Product at any time g) The Sendo authorised service centre was not advised by the Consumer in writing of the alleged defect or malfunction of the Product within fourteen (14) days after the expiration of the applicable limited warranty period. h) The Product serial number plate or the accessory data code has been removed, defaced or altered.
15 Note: Register your warranty at www.sendo.com/warranty/index.aspx as soon as you purchase your phone. This information is stored for support purposes. 47 Warranty Statement The Consumer must ship the Product prepaid and insured. Expenses related to removing the Product from an installation are not covered under this limited warranty.
Safety Information 16 16 Safety Information using it with your phone. Do not connect incompatible products. Do not use your phone if the antenna is damaged. Replace the antenna only with one approved by the manufacturer. Unapproved antennas or modifications may damage your phone, degrade its performance and violate local regulations. This phone is equipped with an internal antenna on the bottom area of the phone.
16 and other health care facilities when any regulations posted in these areas instruct you to do so, as equipment that could be sensitive to external RF energy may be in operation. Your phone is not a toy. Do not allow small children to play with it. They could hurt themselves or others. Children could also damage the phone or make calls that increase your telephone bill. Vehicles Pacemakers RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles (e.g.
Safety Information 16 Emergency Calls telephones in an aircraft may interfere with the operation of the aircraft and may be illegal. IMPORTANT! This phone, like any wireless phone, operates using radio signals, wireless and landline networks as well as user-programmed functions that cannot guarantee connection in all conditions. Do not rely solely upon your wireless phone for emergency communications (e.g. medical emergencies).
16 shocks, extreme (hot or cold) temperatures or moisture. Do not attempt to disassemble or repair your phone, as you may damage the phone or injure yourself and will void your warranty. Only qualified personnel at an authorised service centre should perform repairs. Your phone does not contain any consumer serviceable parts. Make back up copies of all data and delete security sensitive data before sending your phone in for repair. ( Keep your phone away from open flames such as lit candles or cigarettes.
Regulatory Compliance and SAR Statements 17 17 Regulatory Compliance and SAR Statements Mobile Manufacturers Forum statement: Understanding SAR Where can I go if I want more information? There are several good sources of information by government and international agencies on the general issue of mobile phones and health: World Health Organisation (WHO) www.who.int/emf U.S. Food and Drug Administration www.fda.gov/cdrh/ocd/mobilphone.html U.K. National Radiological Protection Board www.nrpb.org.
17 Your phone has been designed to comply with applicable standards when used correctly in accordance with the user instructions.
End User License Agreement 18 18 End User License Agreement END USER SOFTWARE LICENSE AGREEMENT This Software License Agreement ("Agreement") is between You and Sendo International Ltd and/or one of its affiliates ("Licensor").
18 PARTY PATENTS, COPYRIGHTS, TRADEMARKS OR OTHER RIGHTS. THERE IS NO WARRANTY BY LICENSOR OR BY ANY OTHER PARTY THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE. 8.
End User License Agreement 18 EXCLUSION OR LIMITATION OF LIABILITY, BUT MAY ALLOW LIABILITY TO BE LIMITED, IN SUCH CASES, THE LIABILITY OF LICENSOR, ITS SOFTWARE SUPPLIERS AND THEIR RESPECTIVE AFFILIATES AND EMPLOYEES SHALL BE LIMITED TO, AT LICENSOR’S OPTION, EITHER (A) RETURN OF THE PRICE PAID LESS A REASONABLE AMOUNT FOR USAGE, OR (B) REPAIR OR REPLACEMENT OF THE SOFTWARE THAT DOES NOT MEET THE LIMITED WARRANTY PROVIDED WITH THE PHONE AND WHICH IS RETURNED IN ACCORDANCE WITH THE REQUIREMENTS OF THE LIMI
Declaration of conformity We: Of: Sendo International Ltd. Sendo Base Station, Hatchford Brook, Hatchford Way, Sheldon, Birmingham, B26 3RZ, United Kingdom. Declare under our sole responsibility that the product referenced within this user guide and uniquely identified by the IMEI and type number affixed to the product, to which this declaration relates, is in compliance with the essential requirements of the Radio and Telecommunications Terminal Equipment Directive (R&TTE) 1999/5/EC.