Contents 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Copyright and Legal Information 1 Your phone 3 Getting started 6 Making a call 10 Answering a call 12 Calls list and contact list 13 Menu navigation 16 Messages 17 Internet menu 25 Sounds 29 Extras 32 Settings 37 Services 40 Troubleshooting 42 Safety Information 46 Regulatory Compliance and SAR Statements 50 End User License Agreement 52 Warranty Statement 55
1 Copyright and Legal Information REVISE THIS DOCUMENT OR WITHDRAW IT AT ANY TIME WITHOUT PRIOR NOTICE. UNDER NO CIRCUMSTANCES SHALL SENDO BE RESPONSIBLE FOR ANY LOSS OF DATA OR INCOME OR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES HOWSOEVER CAUSED. Copyright Information Part number: 8E30-1K011-50002, Edition 3. Copyright Sendo 2003. All rights reserved. Printed in the Netherlands. SENDO is a registered trademark, or trademark, of Sendo International Ltd. and/or its affiliates.
Copyright and Legal Information 1 Approved Accessories Warning Use only batteries, chargers and accessories approved by Sendo for use with this phone model. The use of any other types may invalidate any warranty applying to the phone, and may be dangerous. For availability of approved accessories, please check with your dealer or visit www.sendo.com. When you disconnect the power cord of any accessory, grasp and pull the plug, not the cord.
2 Your phone 2 ! Wrist/neck strap loop – Used to attach a wrist strap or neck strap. " Earpiece # Display – Graphical indicators, menu options and other information are shown here. $ Up and down keys – Used to scroll through menus and options. % Left soft key – This key performs the function immediately above it on the display & Right soft key (and Power key) – A long press of this key will switch the phone on and off.
Your phone 2 4
2 Your phone Symbol description Main screen Battery indicator Empty icon indicates a very weak battery level.
Getting started 3 3 Getting started Inserting the SIM card To use your phone, you must first insert the SIM card supplied by your service provider, and then charge the battery. Slide the SIM into place, starting with the shorter edge first, making sure that the goldcoloured contacts of the card are touching the contacts of the phone. ζ Note: You cannot insert or remove the SIM unless you remove the battery.
3 Replacing the back cover Insert the battery into the phone, starting with the top edge first. Align the tabs on the edge of the battery with the tabs on the back of the phone. Make sure the gold- coloured contacts of the battery are touching the contacts on the phone. Push down into place. Place the cover onto the back of the phone and slide the cover into place making sure the tab at the top of the cover clicks into place.
Getting started 3 before you can make or receive a call once you plug the phone into a charger. Note ζ Note: When the battery is completely Use only batteries approved by Sendo and recharge your battery only with the chargers approved by Sendo. When a charger is not in use, disconnect it from the power source. Do not leave the battery connected after the battery indicator shows that the battery is full, or for longer than a single day, since overcharging may shorten its life.
3 A screensaver is a picture that is displayed when the phone has been idle for a certain amount of time. It is possible to turn this on or off, select the delay before it becomes active and change the picture. To modify the screensaver settings, press γ, Menu, select the Settings menu and then select the Screensaver option. Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, may reduce the capacity and lifetime of the battery.
Making a call 4 4 Making a call Dialling a number Making calls from the contact list 1 Press ; from the main screen, you can also press δ, Contacts then select the Search option. 1 Key in the area code and number that you want to call, then press γ, Call to dial. To delete the entire number and return to the main screen, press and hold χ. 2 Type in the first letters of the name or scroll (using : and ;) and find the one that you want. 2 To end the call, press δ, End. 3 Press γ, Call to dial.
4 Making a call Removing a speed dial number from a contact list entry: 1 Scroll to the name in the contact list. 2 Press and hold the number key already assigned to the name, until the key number is removed from the left of the screen, beside the name. Making a call from the calls list The phone stores a list of your recent incoming, outgoing and missed calls. To dial a number from the calls list: Press : to access the list from the main screen.
Answering a call 5 5 Answering a call To answer a call: be able to accept another call). You will not be able to switch calls. Press γ, Accept to accept a call. Press δ, Reject to reject a call. In-call options When you are in a call, you can press γ, Options. These could be: ζ Note: If you can’t answer a call, but you don’t want to reject it, press ; to silence the ringtone. Contacts Gives you access to the contact list.
6 Calls list and contact list 6 Using the contact list The phone stores a list of your recent incoming, outgoing and missed calls. You can store up to 500 names and numbers in the contact list on your phone. The list stores up to 30 entries. ζ Note: You can choose to store contacts An icon on the left of the screen indicates the type of call: ν Incoming call ξ Missed call ο Outgoing call on your SIM, but the number of contacts you can store will vary. Check with your service provider.
Calls list and contact list 6 2 Press δ, Options and select Save. Finding a contact 1 Press δ, Contacts from the main screen. 3 Enter the name you wish to store in the contact list, then press γ, OK. Use the keypad as explained in the Messages section to enter the characters and to switch between lower case, upper case, and numeric modes. 2 Select Search and then press Select. 3 Use the : and ; keys to find the contact you want.
6 Contact list options Your service provider may have preprogrammed some useful numbers into your SIM card. These numbers normally give access to special services. For more information contact your service provider. When you have selected a name in the contact list, you can open a list of options by pressing δ, Options: Send message Send a text message directly to this contact. 1 Press δ, Contacts to display the contact list menu, scroll using : ;. Chat Initiate a chat with this contact.
Menu navigation 7 7 Menu navigation To enter the main menu, press γ, Menu from the main screen. * To enter/exit silent mode press γ then # from the main screen. The silent symbol, is displayed on the main screen when the phone is in silent mode. Scrolling You can scroll through the menu using the Up and Down keys : and ;. When you find the menu that you are looking for, press γ, Select to go in. Press δ, Back or χ to return to the previous level.
8 Messages 8 3 The message is displayed including any ringtones, pictures, logos, icons, animations or sounds. Use the up and down keys : and ; to scroll through the message. vary by network operator. Please review your phone’s menu to determine the menu items and features available on your phone. ζ Note: Messages containing ringtones, Text messages pictures, logos, icons, animations and sounds are often referred to as EMS (Enhanced Messaging Service) messages or Smart messages.
Messages 8 Save no. Adds the sender’s phone number to your contact list. Save ringtone Saves a ringtone which has been sent with the incoming message to your phone. Go to Opens the WAP browser and goes to the WAP address in the message. ζ Note: This option is only displayed if a ζ Note: This option is only displayed if a Time/date Displays the date and time of the message. ringtone is included in the message. WAP address is included in the message.
8 Add animation Select the animation to insert into the message from the list. Press Add. 5 Press γ, Send to send the message. Add contact Select the contact details to insert into the message from the list. Press Select. Note that the contact information is added as text (name and number) to your message. ζ Note: If you reply to a message, you do not have to re-enter the number. This is done automatically. Add ringtone Select the ringtone to insert into the message from the list. Press Add.
Messages 8 Exit Exit the chat session. Enter his/her chat name on the Enter chat name screen (this screen will not appear if you have already created a chat name for this person). Entering text, numbers and symbols You can enter text, numbers and symbols in a number of ways. The current input mode is indicated at the bottom of the screen by one of these icons: Editing a chat name You can edit a chat name for a contact by selecting the desired name in the contact list and pressing δ, Options.
8 Key 1 2 3 4 5 6 7 8 9 0 # Also, you will notice that some intelligent features are built in. For example, when entering the first word in a sentence, the text input mode changes automatically from upper case to lower case after the first letter. List of characters available 1.,@‘?!":;¿¡ abc2àäåæç def3éè ghi4ì jkl5 mno6ñòöø pqrs7ß tuv8üù wxyz9 0 (numeric mode only) Space (short press) Some punctuation marks (including full stops, hyphens and apostrophes) are available on 1.
Messages 8 Predictive text input number key repeatedly until the number is displayed. To save time when you are writing a text message, your phone has a built-in dictionary feature which uses the letters that you are typing to complete the word. To enter a number in predictive text input mode, press the number key and then scroll through the characters (by pressing 0) until the number is displayed. This input method allows you to simply press each key once.
8 Message settings When you have a new message in your voice mailbox, your phone displays either the voice mail icon in the main screen or a text message sent from the network. This depends on your service provider. This menu has the following options: ζ Note: Voice mail is a network service Centre number Allows you to enter or change the service centre number for text messaging.
Messages 8 Compatible formats As described earlier in this chapter, you can send and receive messages with ringtones, pictures, logos, animations and sounds. These items are sent using EMS messages (Enhanced Messaging Service). Any phone you send an item to, must support EMS messages. If SMS only is supported, only the text content will be received by the other user. Also, your phone is able to receive SMS, EMS and Smart Messaging messages. The table below lists the compatible formats for messages.
9 Internet menu 9 To begin browsing the internet: * Select the Home option and press Select, or * Select Bookmarks, choose the relevant bookmark using the : and ; keys and press Select. Home Select this to go to your homepage. ζ Note: If there is no default homepage defined on your phone, use the Homepage option on the Settings menu to enter your preferred default. ζ Note: Once you press Select, if you press and hold χ, the internet connection will be cancelled.
Internet menu 9 ζ Tip: You can also press and hold χ to Forward Moves forward to a screen you have previously visited in the session. close a WAP session. Configuring your homepage Reload This reloads the page you are currently using. Any updates to the page are displayed. To specify your homepage select Settings from the Internet menu. Use the : and ; keys to select the profile this home page is for. Select Change and press Select. Now select Homepage and press Select.
9 Different service providers may require different types of information. While you are using the internet, press Options and select Add to Bookmarks. Creating a new profile This will add the current WAP page address to your list. Select Settings from the Internet main menu and press Select. Use the : and ; keys to select one of the Profiles 1-5 and press Select. Press Change. Editing a bookmark Select the Bookmarks option from the Internet menu.
Internet menu 9 Options numbers per group). If any of the groups only has 1 or 2 numbers then you must enter a zero, or zeros, ahead of the existing numbers to make the group up to 3. You can get your IP address from your service provider. Select this option from the main Internet menu to define general internet defaults: Trusted certificates To set up secure connections when you are using certain internet services, you need to have certificates saved in your phone.
10 Sounds 10 incoming calls from the Ringer menu. ζ Note: Ringtones and sounds can be sent and received by your phone. See the Messages chapter for details. Your phone already contains a variety of sounds and ringtones, but there is also space for extra ringtones that you receive. ζ Note: It is only possible to save a certain number of extra ringtones which you have received as a message, depending on their size.
Sounds 10 Volume On Short, low volume tone. Select this option to change the volume setting for ringtones and alert sounds. Use the : and ; keys to increase and decrease the volume level. DTMF These are standard tones, as used in touch tone phones. Each number has its own specific tone. To enter/exit silent mode, you can press γ then # from the main screen. The silent symbol, is displayed on the main screen and external screen when the phone is in silent mode.
10 Sounds Events This option allows you to set the alert sounds to on or off for the following events: * New message * New broadcast * Low battery ζ Note: Alert sounds can only be applied to those services supported by your service provider. When roaming, certain services may not be supported.
11 11 Extras Games Extras Splat The Games menu contains some great games for you to play. Select Splat from the Games menu. To start a new game select New. You will start on level 1. When you are ready to play, press any key. Tenpin Select Tenpin from the Games menu. To start a new game, select New. The object of the game is to stop the moles from digging up your garden. You will see a 3x3 grid of mole holes; when you see a mole peep through the hole, hit it by pressing the appropriate 1 to 9 key.
11 Extras FlippIT Splash Select FlippIT from the Games menu. To start a new game, select New. Select Splash from the Games menu. To start a new game, select New. There are 6 levels; 3x3 is the easiest. An incomplete pipeline is displayed starting at the top left of the screen and water is slowly flowing towards the open end. The objective of the game is to change the white discs to black discs. You do this by selecting one of the discs by pressing the 5 key.
Extras 11 Quaddro Scizzors Select Quaddro from the Games menu. To start a new game, select New. Select Scizzors from the Games menu. To start a new game, select New. The objective of the game is to drop your counters into the slots along the top of the board, in the attempt to create a line of four, horizontally, vertically or diagonally. The object of the game is to try and beat the computer by selecting one of the three objects - stone (1), paper (2) or scizzors (3).
11 Memory Displays the number of available pictures. You can send pictures and animations in text messages, or assign pictures to any main menu item, the main screen, the screensaver or to a contact in your contacts list. Sending a picture From the menu described above select Send and press Select. Now enter the phone number, or select a contact and press Send. ζ Note: See the Messages chapter for details of compatible formats when sending or receiving pictures and animations.
Extras 11 Managing your animations There a number of predefined animations stored on your phone which you can add to messages. Go to the Extras menu followed by Animations, and press γ, Select. You can view the animations by pressing γ, View. Use the : and ; keys to view each animation in turn. Use the :; keys to choose an animation and press δ, Options. The following options are displayed: Send To send the animation in a text message. Memory Displays the number of available animations.
12 Settings 12 Alarm vary by network operator. Please review your phone’s menu to determine the menu items and features available on your phone. You can use your phone as an alarm clock. Set the alarm to On and enter the time when you require the phone to ring (in 24 hour format). When it rings press: δ, Off to switch it off, or Languages This menu allows you to change the language on the phone. γ, Snooze to stop the alarm for ten minutes. The alarm will then sound again.
Settings 12 Screensaver Any key answer When this function is activated, you can answer an incoming call by pressing any key, except δ, Reject. A screensaver is a picture that is displayed when the phone has been idle for a certain amount of time. It is possible to turn this on or off, select the delay before it becomes active and change the picture. Security Your PIN (Personal Identity Number) code is a code that you can use to protect your phone from unwanted users.
12 Themes Select this to choose the colour scheme to be used throughout all your phone’s menus. ζ Note: Sendo cannot provide your PUK codes. Contact your service provider for information. Display Select this to set defaults for the phone’s display screen. ζ Note: After approximately 2 minutes of inactivity, the screen will go blank and the clock will be displayed (to save power). Press χ to return to the last screen displayed.
13 13 Services Commands Services Search This menu allows you to send special commands to the network to get specific information. This could be information such as the time and date, your own phone number, or the amount of credit remaining on your SIM card. Searches for and then displays all available networks. If you are in manual mode (see above) then you can select a network which will become your default network.
13 If no answer When activated, calls will be diverted if you do not answer your phone. Unreachable When activated, calls will be diverted if your phone is off or if you are out of coverage. All conditional When activated, the calls which you have specified here are diverted. Select voice, fax, data or all calls. All calls When activated, all of your incoming calls will be diverted. For each of the above, you can check, activate or cancel the service.
Troubleshooting 14 14 Troubleshooting Problem Possible cause Possible corrective action Phone does not power Delay in phone powering on on/does not charge Battery empty Battery I don’t get as much battery life as I expected “Insert SIM” is displayed when I switch on the phone No action required. Your 330 phone may take a few seconds to power up, this is normal. Fully charge the battery and then press δ.
14 Possible cause Possible corrective action “NCK Code” is displayed on my handset The handset is locked to a network and a SIM from another network has been placed in the phone “Blocked” is displayed The NCK code has been on my handset entered incorrectly 10 times and the handset has been security disabled A key on the keypad is Key lock on not working Poor display Can’t connect to network Can’t make/receive calls Screensaver or power save mode is active Low temperature Weak signal Remove the SIM an
Troubleshooting 14 Problem Possible cause Possible corrective action Network is busy If you hear rapid beeps, then the network is busy. Hang up and try again. Check the fixed dialling settings. Otherwise check the call barring settings with your service provider. After purchasing your phone, you may need to call your service provider to activate the line. Recharge your credit.
14 Possible cause Possible corrective action A “Wap Error” Weak signal message is displayed on the screen Incorrect Internet settings You may be in an area of poor network coverage. Move to an area with a better signal. See the Settings section in the Internet chapter for details. You may need to contact your service provider for details of the settings required. ζ Note: For all further questions, support and service issues, please go to www.sendo.
Safety Information 15 15 Safety Information using it with your phone. Do not connect incompatible products. Do not use your phone if the antenna is damaged. Replace the antenna only with one approved by the manufacturer. Unapproved antennas or modifications may damage your phone, degrade its performance and violate local regulations. This phone is equipped with an internal antenna on the bottom area of the phone.
15 and other health care facilities when any regulations posted in these areas instruct you to do so, as equipment that could be sensitive to external RF energy may be in operation. Your phone is not a toy. Do not allow small children to play with it. They could hurt themselves or others. Children could also damage the phone or make calls that increase your telephone bill. Vehicles Pacemakers RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles (e.g.
Safety Information 15 Emergency Calls telephones in an aircraft may interfere with the operation of the aircraft and may be illegal. IMPORTANT! This phone, like any wireless phone, operates using radio signals, wireless and landline networks as well as user-programmed functions that cannot guarantee connection in all conditions. Do not rely solely upon your wireless phone for emergency communications (e.g. medical emergencies).
15 shocks, extreme (hot or cold) temperatures or moisture. Do not attempt to disassemble or repair your phone, as you may damage the phone or injure yourself and will void your warranty. Only qualified personnel at an authorised service centre should perform repairs. Your phone does not contain any consumer serviceable parts. Make back up copies of all data and delete security sensitive data before sending your phone in for repair. * Keep your phone away from open flames such as lit candles or cigarettes.
Regulatory Compliance and SAR Statements 16 16 Regulatory Compliance and SAR Statements Mobile Manufacturers Forum statement: Understanding SAR Where can I go if I want more information? There are several good sources of information by government and international agencies on the general issue of mobile phones and health: World Health Organisation (WHO) www.who.int/emf U.S Food and Drug Administration www.fda.gov/cdrh/ocd/mobilphone.html U.K National Radiological Protection Board www.nrpb.org.
16 Your phone has been designed to comply with applicable standards when used correctly in accordance with the user instructions.
End User License Agreement 17 17 End User License Agreement END USER SOFTWARE LICENSE AGREEMENT This Software License Agreement ("Agreement") is between You and Sendo International Ltd and/or one of its affiliates ("Licensor").
17 PARTY PATENTS, COPYRIGHTS, TRADEMARKS OR OTHER RIGHTS. THERE IS NO WARRANTY BY LICENSOR OR BY ANY OTHER PARTY THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE. 8.
End User License Agreement 17 EXCLUSION OR LIMITATION OF LIABILITY, BUT MAY ALLOW LIABILITY TO BE LIMITED, IN SUCH CASES, THE LIABILITY OF LICENSOR, ITS SOFTWARE SUPPLIERS AND THEIR RESPECTIVE AFFILIATES AND EMPLOYEES SHALL BE LIMITED TO, AT LICENSOR’S OPTION, EITHER (A) RETURN OF THE PRICE PAID LESS A REASONABLE AMOUNT FOR USAGE, OR (B) REPAIR OR REPLACEMENT OF THE SOFTWARE THAT DOES NOT MEET THE LIMITED WARRANTY PROVIDED WITH THE PHONE AND WHICH IS RETURNED IN ACCORDANCE WITH THE REQUIREMENTS OF THE LIMI
18 Warranty Statement 18 Sendo International Limited (“Sendo”) warrants, subject to the exclusions and limitations set forth below, that your cellular phone, battery and accessories (collectively “Product”) is free from defects in materials and workmanship according to the following terms and conditions: 1. The limited warranty for the Product commences on the date of purchase and continues for a period of one (1) year from that date.
Warranty Statement 18 f) Loss or integrity of any user data stored in the Product or any storage device used in conjunction with the Product at any time g) The Sendo authorised service centre was not advised by the Consumer in writing of the alleged defect or malfunction of the Product within fourteen (14) days after the expiration of the applicable limited warranty period. h) The Product serial number plate or the accessory data code has been removed, defaced or altered.
18 Note: Register your warranty at www.sendo.com/warranty/index.aspx as soon as you purchase your phone. This information is stored for support purposes. 57 Warranty Statement The Consumer must ship the Product prepaid and insured. Expenses related to removing the Product from an installation are not covered under this limited warranty.
Declaration of conformity We: Of: Sendo International Ltd. Sendo Base Station, Hatchford Brook, Hatchford Way, Sheldon, Birmingham, B26 3RZ, United Kingdom. Declare under our sole responsibility that the product referenced within this user guide and uniquely identified by the IMEI and type number affixed to the product, to which this declaration relates, is in compliance with the essential requirements of the Radio and Telecommunications Terminal Equipment Directive (R&TTE) 1999/5/EC.