User Manual

If a problem occurs ...
RS 2000 | 23
If a problem occurs ...
Problem Possible cause Possible solution Page
The transmitter
does not switch
on
No connection to the power supply
system.
Check the connections of the power
supply unit.
13
The headphones
cannot be
switched on
The rechargeable battery is empty. Recharge the rechargeable battery.
14
The rechargeable battery is deep
discharged.
Recharge the rechargeable battery for
several hours. If the rechargeable
battery is deep discharged, the
charging process might take a while
to start (up to 1 hour).
No sound
No connection to the power supply
system.
Check the connections of the power
supply unit.
13
The audio plug is not properly
connected.
Check the audio plug connection. 10
The audio source is switched off. Switch the audio source on. –
The volume of the analog audio
source is either set to the minimum
or is on mute.
Increase the volume on the audio
source to at least a medium level/
deactivate the muting function on the
audio source.
–
The audio cable is defective. Replace the audio cable. –
The stethoset receiver is not
correctly paired with the
transmitter (e.g. additional
stethoset receiver).
Pair the stethoset receiver with the
transmitter again.
21
Occasional
sound dropouts
The stethoset receiver is out of the
transmitter’s range.
Reduce the distance between the
stethoset receiver and the
transmitter.
–
The signal is shielded.
Remove obstacles between the
transmitter and the stethoset
receiver.
–
There are interfering devices (e.g.
WiFi router, Bluetooth devices or
microwaves) in the vicinity.
Change the position of the transmitter
or of the receiver.
9
Separate the transmitter from other
wireless devices by at least 50 cm/
20".
Sound too low
The volume on the stethoset
receiver is adjusted to low.
Increase the volume on the stethoset
receiver.
17
The volume of the analog audio
source is adjusted to low.
Increase the volume of the analog
audio source to at least a medium
level (approx. 1 V
rms
).
–
Sound only on
one ear
The balance is misadjusted. Adjust the balance. 18
The audio cable is not properly
connected.
Check the audio plug connection. 10
The TV has only a mono headphone
socket
Use an adapter (mono to stereo jack
socket) to connect the transmitter to
the TV.
–