User's Manual

URBANITE XL Wireless - Bluetooth headset | 19
If a problem occurs ...
If a problem occurs ...
Problem Possible cause Solution Page
Headset cannot
be switched on
The rechargeable battery is flat Recharge the rechargeable battery. 8
No audio signal The headset is not paired with the
Bluetooth device
Check if the headset is paired.
If necessary, pair the headset again.
9
The volume is adjusted too low Increase the volume. 13
The headset is switched off Switch the headset on. 12
Headset cannot
be paired
The pairing does not work Check if your Bluetooth device
supports the HF or HS profile.
The mobile phone is switched off Switch your mobile phone on.
Bluetooth is deactivated on the
Bluetooth device
Activate Bluetooth on your Bluetooth
device.
If a problem occurs that is not listed in the above table or if the problem cannot
be solved with the proposed solutions, please contact your local Sennheiser
partner for assistance.
To find a Sennheiser partner in your country, search at www.sennheiser.com.