Owner's Manual

If a problem occurs ...
RS 5000 |35
If a problem occurs ...
Problem Possible cause Possible solution Page
The transmitter
does not switch
on
No connection to the power supply
system.
Check the connections of the power
supply unit.
15
The headphones
cannot be
switched on
The rechargeable battery is empty. Recharge the rechargeable battery.
16
The rechargeable battery is deep
discharged.
Recharge the rechargeable battery for
several hours. If the rechargeable
battery is deep discharged, the
charging process might take a while
to start (up to 1 hour).
No sound
No connection to the power supply
system.
Check the connections of the power
supply unit.
15
The audio plug is not properly
connected.
Check the audio plug connection. 11
The audio source is switched off. Switch the audio source on. –
The volume of the analog audio
source is either set to the minimum
or is on mute.
Increase the volume on the audio
source to at least a medium level/
deactivate the muting function on the
audio source.
–
The audio cable is defective. Replace the audio cable. –
The stethoset receiver is not
correctly paired with the
transmitter (e.g. additional
stethoset receiver).
Pair the stethoset receiver with the
transmitter again.
29
No audio signal
when a digital
audio source is
connected
Cables are connected to both the
digital and the analog audio input.
Remove the cable from the analog
audio input.
11
The connected digital audio source
uses an incompatible audio format.
The Transmitter status LED flashes
white and blue.
Set the audio format of your audio
source to “PCM”, with a sampling rate
of max. 96 kHz (see the instruction
manual of the audio source).
–
Occasional
sound dropouts,
it might be that
you hear
5 beeps in the
stethoset
receiver
The stethoset receiver is out of the
transmitter’s range.
Reduce the distance between the
stethoset receiver and the
transmitter.
–
The signal is shielded.
Remove obstacles between the
transmitter and the stethoset
receiver.
–
There are interfering devices (e.g.
WiFi router, Bluetooth devices or
microwaves) in the vicinity.
Change the position of the transmitter
or of the receiver.
10
Separate the transmitter from other
wireless devices by at least 50 cm/
20".
Sound too low
The volume on the stethoset
receiver is adjusted to low.
Increase the volume on the stethoset
receiver.
22
The volume of the analog audio
source is adjusted to low.
Increase the volume of the analog
audio source to at least a medium
level (approx. 1 V
rms
).
–