Owner's Manual
Table Of Contents
- Instruction Manual
- Important safety instructions
- Package contents
- Product overview
- Getting started
- Using the earphones
- Information on the rechargeable battery, the charging process and the first use
- Charging the rechargeable battery of the earbuds and the charging case
- Connecting the earphones to a Bluetooth device
- Information on the Bluetooth wireless connection
- Pairing the earphones with a Bluetooth device
- Disconnecting the earphones from a Bluetooth device
- Installing the Smart Control app
- Selecting suitable ear adapters for optimum fit of the earbuds
- Inserting the earbuds into the ears
- Switching the earbuds on
- Switching the earbuds off
- Adjusting the volume
- Listening of ambient noise or conversations - activating/deactivating the Transparent Hearing function
- Adjusting the Transparent Hearing function
- Using the voice assistant/voice dialing
- Using the Smart Pause function
- Controlling the music playback
- Making calls using the earphones
- Displaying the battery charge status
- Adjusting sound effects/the equalizer
- Setting the voice prompts/beep sounds
- Storing or transporting the earphones in the charging case
- Care and maintenance
- FAQ/If a problem occurs ...
- Specifications
- Manufacturer Declarations
- Quick Start Guide
- Safety Guide
FAQ/If a problem occurs ...
28 | MOMENTUM True Wireless
Test the different ear adapters to find the size that suits you best and
delivers the best sound quality (> 16).
The earphones are connected via the Smart Control app, but music
playback is not possible?
If you connect the earphones only via the Smart Control app, you only
establish the connection for controlling the earphones (via Bluetooth
Low Energy). In order to enable music playback, you have to pair the
earphones with your smartphone using the smartphone's Bluetooth
menu (> 13).
Your question has not been answered or the problem persists?
If a problem occurs that is not listed in the FAQ section or if the pro-
blem cannot be solved with the proposed soluti
ons, please contact
your Sennheiser partner for assistance.
To find a Sennheiser partner in your country, search at
www.sennheiser.com > “Service & Support”.
Leaving the Bluetooth transmission range
Wireless calling and streaming are only possible in the Bluetooth
tr
ansmission range of your smartphone. The transmission range lar-
gely depends on environmental condit
ions such as wall thickness,
wall composition etc. With a free line of sight, the transmission
range of most smartphones and Bluetooth devices is up to 10 meters.
If you, and therefore the earphones, leave the Bluetooth transmission
range of the s
martphone, the sound quality deteriorates increasingly
until you hear the voice prompt “No connection” and the connection
breaks down completely. If you immediately re-enter the Bluetooth
transmission range of the smartphone, the connection is automati-
cally re-established and you hear the voice prompt “Connected”. If
t
his is not the case, tap the touch control panel of the earbud once.
The right earbud (master earbud) can be used alone. The left earbud
(slav
e earbud) cannot be used alone because it requires the right
earbud for Bluetooth transmission.
Restarting the earphones
If the function of the earphones i
s disturbed, perform a restart:
▷ Use the USB cable to connect the charging case to a power
source (> 12).
▷ Insert the earbuds into the charging case and, within 60 seconds,
touch and hold the right and the left touch control panel for 6
seconds.
The earphones are restarted.
6s
Hold