MOMENTUM 3 Wireless FAQ

Table Of Contents

MOMENTUM 3 | 9

If the connection don‘t automatically re-establish press the multi-

function button 2 x to connect again.

How can I force a reconnect to my Bluetooth device?

After the connection to a paired and connected device got lost after

a certain time the reconnect needs to be triggered. Press the multi

function button 2 x to force a reconnect .

What should I do if I have problems connecting my headphones to

the Smart Control app?

Answer:

A few smartphone models may have problems connecting the Smart

Control app to the headphones. Future app and firmware updates

will fix possible limitations of this kind.

• Try to connect the headphones to your smartphone without the

Smart Control app. Open the Bluetooth menu of your smartphone

and search for the headphones. Pair your smartphone with the

headphones. Only start the Smart Control app after the head

phones are connected to your smartphone.

• You can try to turn the Bluetooth function of your smartphone off

and on again to reset the Bluetooth module or you can restart your

smartphone.

• You can also try the following: Go to the smartphone’s security

and location settings and turn “Use location” off and on again,

even if the location service is already turned on. This is because

some Android models require that the location service is acti

vated when using a Bluetooth Low Energy connection. Sennhe-

iser does not use or store location information of the user for

other reasons.

• You may try to clear the pairing list of the MOMENTUM Wireless

and start the Bluetooth pairing again.



Press and hold the voice assistant button for 5 seconds.

The headphones are in Bluetooth pairing mode. 

Press and hold the voice assistant button again for 5 seconds.

The Bluetooth pairing list is deleted.

When using smartphones with Android 10 operating system, no