User Manual

30 | CX SPORT
Troubleshooting
Leaving the Bluetooth transmission range
Wireless calling and streaming are only possible in the Bluetooth
transmission range of your smartphone. The transmission range largely
depends on environmental conditions such as wall thickness, wall
composition etc. With a free line of sight, the transmission range of most
smartphones and Bluetooth devices is up to 10 meters.
If the headphones leave the Bluetooth transmission range of the
smartphone, the sound quality deteriorates and you hear the voice prompt
“lost connection”. At this point, the connection breaks down completely.
You can re-establish the connection if you re-enter the Bluetooth
transmission range and you hear the voice prompt ”connected”.
X To re-establish the connection, press the multifunction button.
Clearing previously paired devices
1. Set the headphones to pairing mode, see page 14.
The LED flashes blue and red. The headphones are in pairing mode.
2. Press the Volume/track + button for 2 seconds.
The LED flashes purple 3 times. The headphones are permanently
disconnected from all devices and immediately go into pairing mode.
1 2
1s 1s
4s 2s