Contents Contents Important safety instructions .................................................................................................................. 2 The EM 500 G3 rack-mount receiver ....................................................................................................... 5 Areas of application ............................................................................................................................... 5 The frequency bank system .............................
Important safety instructions Important safety instructions 2 • Read this instruction manual. • Keep this instruction manual. Always include this instruction manual when passing the product on to third parties. • Heed all warnings and follow all instructions in this instruction manual. • Only clean the product when it is not connected to the mains. Use a cloth for cleaning. • Refer all servicing to qualified service personnel.
Important safety instructions Overloading Do not overload wall outlets and extension cables as this may result in fire and electric shock. Replacement parts When replacement parts are required, be sure the service technician uses replacement parts specified by Sennheiser or those having the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock, or other hazards.
Important safety instructions Intended use Intended use of the ew 500 G3 series products includes: • having read these instructions especially the chapter “Important safety instructions”, • using the products within the operating conditions and limitations described in this instruction manual. “Improper use” means using the products other than as described in this instruction manual, or under operating conditions which differ from those described herein.
The EM 500 G3 rack-mount receiver The EM 500 G3 rack-mount receiver This receiver is part of the evolution wireless series generation 3 (ew G3). With this series, Sennheiser offers high-quality state-of-the-art RF transmission systems with a high level of operational reliability and ease of use. Transmitters and receivers permit wireless transmission with studioquality sound.
The EM 500 G3 rack-mount receiver The devices are available in the same UHF frequency ranges and are equipped with the same frequency bank system with factory-preset frequencies. An advantage of the factory-preset frequencies is that • a transmission system is ready for immediate use after switch-on, • several transmission systems can be operated simultaneously on the preset frequencies without causing intermodulation interference.
The EM 500 G3 rack-mount receiver Each of the channels in the frequency banks “1” to “20” has been factorypreset to a fixed frequency (frequency preset). The factory-preset frequencies within one frequency bank are intermodulation-free. These frequencies cannot be changed. For an overview of the frequency presets, please refer to the supplied frequency information sheet. Updated versions of the frequency information sheet can be downloaded from the EM 500 G3 product page on our website at www.sennheiser.
Delivery includes Delivery includes The packaging contains the following items: 1 EM 500 G3 rack-mount receiver 1 NT 2-3 mains unit with one country adapter 2 rod antennas 1 GA 3 rack adapter 1 instruction manual 1 frequency information sheet 4 device feet 8
Product overview Product overview Overview of the EM 500 G3 receiver 쐋 A PEAK 40 30 20 10 RF 0 -10 -20 -30 -40 AF B.Ch: 20.30 ew500 G3 542.625 MHz SKM500 EQ P + 12dB B 500 A Operating elements – front panel B Operating elements – rear panel Headphone output, ¼” (6.
Product overview Overview of the displays After switch-on, the receiver displays the standard display “Receiver Parameters”. For further illustrations and examples of the different standard displays, please refer to page 25. This standard display displays the operating states of the receiver and provides the most important information on the received transmitter – provided the transmitter supports this function. PEAK 40 30 20 10 RF 0 -10 -20 -30 -40 AF RF level “RF” (Radio Frequency) B.
Product overview Transmitter/ receiver Meaning Frequency (see page 36) Receiver Current receiving frequency Name (see page 37) Receiver Freely selectable name of the receiver Pilot tone “P” (see page 42) Receiver Activated pilot tone evaluation Equalizer setting (see page 38) Receiver Current equalizer setting Output gain (see page 37) Receiver Current output gain of the audio signal available at the ¼” (6.
Putting the receiver into operation Putting the receiver into operation Preparing the receiver for use Recommendations for optimum reception To ensure optimum reception even under difficult conditions, we recommend connecting remote antennas and, if necessary, using antenna splitters (see “Accessories and spare parts” on page 53). When rack-mounting the receiver, you can mount the supplied antennas to the front of the rack by using an antenna front mount kit.
Putting the receiver into operation 왘 Secure the rack mount “ears” to the sides of the receiver using the previously removed recessed head screws (see right-hand diagram). Fitting the device feet Do not fit the device feet when mounting the receiver into a 19” rack. 왘 Clean the base of the receiver where you want to fix the device feet. 왘 Fit the device feet to the four corners of the receiver as shown. 왘 Place the receiver on a flat, horizontal surface.
Putting the receiver into operation When using more than one receiver, we recommend connecting remote antennas and, if necessary, using Sennheiser antenna accessories. Fore more information, visit the ew G3 product page at www.sennheiser.com. Mounting the receiver into a 19” rack Do not fit the device feet when mounting the receiver into a 19” rack.
Putting the receiver into operation 왘 Connect the antennas. You have the following options: – You can connect the supplied rod antennas to the rear of the receiver (see page 13). In this case, insert the two blanking plugs into the holes of the blanking plate (see diagram above). – You can use the AM 2 antenna front mount kit (see “Accessories and spare parts” on page 53) and mount the rod antennas to the blanking plate (see diagram below).
Putting the receiver into operation To mount the receiver into a 19” rack: 왘 Slide the receiver with the mounted blanking plate into the 19” rack. 왘 Secure the rack mount “ears” to the 19” rack. If you are using the supplied rod antennas: 왘 Align the antennas in a V-shape to obtain the best possible reception.
Putting the receiver into operation To mount the antennas: 왘 Use remote antennas, if necessary in conjunction with the ASA 1 antenna splitter (see “Accessories and spare parts” on page 53). To mount the receivers into the rack: 왘 Slide the receivers into the 19” rack. 왘 Secure the rack mount “ears” to the 19” rack. Connecting an amplifier/mixing console TRUE DIVERSITY RECEIVER EM 500 FREQ. RANGE- X: XXX - XXX MHz IDENT. NO.: XXXXXX SER. NO.
Putting the receiver into operation Connecting receivers in a network You can connect several receivers in a network. The receivers are remote controlled via a PC running the “Wireless Systems Manager” (WSM) software. This software will assist in the quick and safe configuration of multi-channel systems. For further information on downloading the software, visit the ew G3 product page on our website at www.sennheiser.com. TRUE DIVERSITY RECEIVER EM 500 FREQ. RANGE-X: XXX - XXX MHz IDENT. NO.: XXXXXX SER.
Putting the receiver into operation Connecting the mains unit ! Only use the supplied NT 2-3 mains unit. It is designed for your receiver and ensures safe operation. To connect the NT 2-3 mains unit: 왘 Connect the yellow connector of the mains unit socket at the rear of the receiver. to the yellow 왘 Pass the cable of the mains unit through the cable grip . 왘 Slide the supplied country adapter ! onto the mains unit . 왘 Plug the mains unit into a wall socket.
Using the receiver Using the receiver To establish a transmission link, proceed as follows: 1. Switch the receiver on (see next section). 2. Switch the transmitter on (see the instruction manual of the transmitter). The transmission link is established and the display backlighting of the receiver changes from red to orange. It is vital to observe the notes on frequency selection on page 45.
Using the receiver 왘 Keep the STANDBY button pressed until “OFF” appears on the display panel. The receiver switches to standby mode. When in the operating menu, pressing the STANDBY button will cancel your entry (ESC function) and return you to the current standard display. The STANDBY button is backlit in red both during operation and in standby mode. To completely switch the receiver off: 왘 Disconnect the receiver from the mains by unplugging the mains unit from the wall socket.
Using the receiver Synchronizing a transmitter with the receiver You can synchronize a suitable transmitter of the ew 500 G3 series with the receiver.
Using the receiver To cancel the transfer: 왘 Press the STANDBY button on the receiver. “ ” appears on the display panel of the receiver. “ ” also appears if no suitable transmitter was found. Deactivating the lock mode temporarily You can activate or deactivate the automatic lock mode via the “Auto Lock” menu item (see page 38). If the lock mode is activated, you have to temporarily deactivate it In order to be able to operate the receiver: 왘 Press the jog dial. “Locked” appears on the display panel.
Using the receiver Muting the audio signal To mute the audio signal: 왘 When one of the standard displays is shown on the display panel, press the STANDBY button. “RX Mute On?” appears on the display panel. 왘 Press the jog dial. The audio signal is muted. “RX Mute” flashes in alternation with the current standard display. The display panel is backlit in red. To unmute the audio signal: 왘 Press the STANDBY button. “RX Mute Off?” appears on the display panel. 왘 Press the jog dial.
Using the receiver Selecting a standard display PEAK 40 30 20 10 RF 0 -10 -20 -30 -40 AF B.Ch: 20.30 ew500 G3 542.625 MHz EQ P + 12dB SKM500 왘 Turn the jog dial to select the standard display: Contents of the display PEAK 40 0 -10 -20 -30 -40 AF 30 20 10 RF PEAK 40 0 -10 -20 -30 -40 AF 30 20 10 RF 542.625 MHz 20 10 RF PEAK 40 30 20 10 RF 0 -10 -20 -30 -40 AF 935 Standard P – 12dB B.CH: 20.30 ew500 G3 542.
Using the operating menu Using the operating menu A special feature of the Sennheiser ew G3 series is the consistent, intuitive menu structure of transmitters and receivers. As a result, adjustments to the settings can be made quickly – even in stressful situations, for example on stage or during a live show or presentation.
Using the operating menu Overview of the operating menu Main menu “Menu” Squelch Easy Setup Frequency Preset Name AF Out Equalizer Auto Lock Advanced Extended menu Exit “Advanced Menu” Tune Guitar Tuner Sync Settings Pilot Tone Warnings LCD Contrast Reset IP-Address Software Revision Exit Display “Easy Setup” Reset List Current List Scan New List Exit “Warnings” AF Peak Low RF-Signal RF Mute TX Mute RX Mute Low Battery Exit “SK Settings/ SKM Settings” Submenu “Sync Settings” SK Settings SKM Settings
Using the operating menu Display Function of the menu item Page “Easy Setup” Reset List Releases all locked frequency presets Current List Selects an unused frequency preset Scan New List Scans for unused receiving frequencies (frequency preset scan) Exit Exits “Easy Setup” and returns to the main menu 35 - Extended menu “Advanced Menu” Tune Sets the receiving frequencies for the frequency banks “U1” to “U6” 39 Sets the frequency bank, the channel and the transmission frequency (frequency ba
Using the operating menu Working with the operating menu If the lock mode is activated, you have to deactivate it In order to be able to work with the operating menu (see page 23). By way of example of the “Frequency Preset” menu item, this section describes how to use the operating menu. Changing from a standard display to the operating menu 왘 Press the jog dial. The current standard display is replaced by the main menu. The last selected menu item is displayed.
Using the operating menu Canceling an entry 왘 Press the STANDBY button to cancel an entry. The current standard display appears on the display panel. To subsequently return to the last edited menu item: 왘 Press the jog dial switch repeatedly until the last edited menu item appears. Menu Squelch Easy Setup Setup Frequency Preset Name AF Out Equalizer Auto Lock Advanced Exit Exiting a menu item 왘 Change to the “Exit” menu item. 왘 Confirm your selection. You return to the next higher menu level.
Adjustment tips and functions Adjustment tips and functions The operating menu allows you to make settings for your receiver and your transmitters. The “Guitar Tuner” and “Soundcheck” standard displays provide additional functions and can be call up by turning the jog dial, without having to get into the operating menu. Standard displays with additional functions Tuning a guitar (SK transmitters only) 왘 Activate the “Guitar Tuner” standard display via the operating menu (see page 40).
Adjustment tips and functions PEAK 40 0 -10 -20 -30 -40 AF 30 20 10 RF PEAK Soundcheck 40 20.30 ew500 G3 542.625 MHz P 0 -10 -20 -30 -40 AF 30 20 10 RF “Soundcheck” standard display B.CH: 20.30 ew300 G3 542.625 MHz SKM500 EQ P + 12dB Select any other standard display 왘 Position the transmitter in the area in which it is to be used and switch it on. 왘 Leave the transmitter switched on and go to your receiver. 왘 On the receiver, change to the “Soundcheck” standard display.
Adjustment tips and functions Display Meaning What to do ... RF Min 왘 Check if the antennas and the antenna cables are correctly connected. RF Max Min. RF signal level: must be well above the squelch threshold level for one of the two antennas 왘 Improve the position of the Max. RF signal level: antennas. both antennas should reach 왘 If necessary, use antenna 40 dBμV boosters. AF Max Max.
Adjustment tips and functions The main menu “Menu” Menu Squelch Easy Setup Frequency Preset Name AF Out Equalizer Auto Lock Advanced Exit Adjusting the squelch threshold PEAK 40 30 20 10 RF 0 -10 -20 -30 -40 AF PEAK Menu Exit Squelch Easy Setup 40 30 20 10 5 dB Call up “Squelch” RF 0 -10 -20 -30 -40 AF PEAK Squelch 40 5 dB 30 20 10 RF Select the desired setting 0 -10 -20 -30 -40 AF Squelch 11 dB Store the setting “Stored” Adjustment range: 5 to 25 dBμV, adjustable in 2-dB steps, can be
Adjustment tips and functions The squelch should only be switched off for servicing purposes. With the squelch threshold set to “5 dB”, you switch the squelch off by turning the jog dial to the left and keeping it in this position for 3 seconds. Display Squelch is ... PEAK 20 40 10 20 RF 30 10 RF 0 -10 -20 -30 -40 AF PEAK 20 40 10 20 RF 30 10 RF 0 -10 -20 -30 -40 AF Menu Exit Squelch Easy Setup 9dB Menu Exit Squelch Easy Setup Off ...
Adjustment tips and functions To perform a frequency preset scan: PEAK 40 30 20 10 RF 0 -10 -20 -30 -40 AF Menu Squelch Easy Setup Frequency Preset PEAK 40 20 10 RF Call up “Easy Setup” PEAK 40 30 20 10 RF 0 -10 -20 -30 -40 AF PEAK Easy Setup Current List Scan New List Exit 0 -10 -20 -30 -40 AF 30 40 30 20 10 RF Call up “Scan New List” PEAK Easy Setup Bank 19 Bank 20 Bank U1 40 0 -10 -20 -30 -40 AF 30 20 10 Free: 21 Select and call up a frequency bank RF ew500 G3 B.Ch: 20.30 542.
Adjustment tips and functions Menu Squelch Easy Setup Setup Frequency Preset Name AF Out Equalizer Auto Lock Advanced Exit Entering a name PEAK 40 30 20 10 RF 0 -10 -20 -30 -40 AF Menu Frequency Preset Name AF Out Lichael Call up “Name” PEAK 40 30 20 10 RF 0 -10 -20 -30 -40 AF Name L ichael PEAK 40 30 20 10 RF Enter a character and confirm 0 -10 -20 -30 -40 AF Name Michae l Enter a character; store the setting “Stored” Via the “Name” menu item, you can enter a freely selectable name (e.g.
Adjustment tips and functions To adjust a gain greater than +18 dB (gain reserve): 왘 Adjust a level of +18 dB. 왘 Turn the jog dial to the right and hold it in this position for 3 seconds. The next higher value (+21 dB) appears. The audio output level is increased. Using this gain reserve also increases the headphone output level.
Adjustment tips and functions Menu Squelch Easy Setup Setup Frequency Preset Name AF Out Equalizer Auto Lock Advanced Exit Advanced Menu The extended menu “Advanced Menu” To get into the extended menu “Advanced Menu”: 왘 From the main menu, select “Advanced”.
Adjustment tips and functions 왘 Turn the jog dial until the “Tune” menu item appears. Setting a frequency bank and a channel and assigning this channel a receiving frequency 왘 Press the jog dial and keep it pressed until the frequency bank selection appears. PEAK 40 30 20 10 RF 0 -10 -20 -30 -40 AF Advanced Menu Exit Tune Sync Settings 542.625 MHz Call up “Tune” (special function) PEAK 40 30 20 10 RF 0 -10 -20 -30 -40 AF PEAK Tune 40 542.625 MHz 30 20 10 B.Ch: U1.
Adjustment tips and functions Advanced Menu Tune Guitar Tuner Sync Settings Pilot Tone Warnings LCD Contrast Reset IP-Address Software Revision Exit “Sync Settings” Via the “SK Settings” and “SKM Settings” menu items, you can set the transmitter parameters directly on the receiver and activate or deactivate the transfer of these parameters to the transmitter: Setting PEAK 40 30 20 10 RF 0 -10 -20 -30 -40 AF PEAK 40 30 20 10 RF 0 -10 -20 -30 -40 AF Transfer is... ...
Adjustment tips and functions Advanced Menu Tune Guitar Tuner Sync Settings Pilot Tone Warnings LCD Contrast Reset IP-Address Software Revision Exit Activating/deactivating the pilot tone evaluation The pilot tone supports the receiver’s squelch function and protects against interference due to RF signals from other devices. The transmitter adds an inaudible signal, known as the pilot tone, to the transmitted signal. The receiver detects and evaluates the pilot tone.
Adjustment tips and functions Transmitter Receiver w G1 Advanced Menu Tune Guitar Tuner Sync Settings Pilot Tone Warnings LCD Contrast Reset IP-Address Software Revision Exit w G3 ... deactivate the pilot tone function on the ew 500 G3 receiver. Activating/deactivating warnings Via the “Warnings” menu item, you can activate or deactivate different warning messages.
Adjustment tips and functions You can adjust the contrast of the display panel in 16 steps.
Synchronizing transmitters with receivers Synchronizing transmitters with receivers When synchronizing a transmitter with a receiver, please observe the following: 왘 Only use a transmitter and a receiver from the same frequency range (see the type plate on the transmitter and the receiver). 왘 Make sure that the desired frequencies are listed in the enclosed frequency information sheet.
Synchronizing transmitters with receivers Synchronizing transmitters with receivers – multi-channel operation In In order to ensure an intermodulation-free transmission, use the same frequency bank for all transmission links. Network operation Combined with ew 500 G3 transmitters, ew 500 G3 receivers can form transmission links that can be used in multi-channel systems. In multi-channel operation, the receivers are remote controlled via a PC running the “Wireless Systems Manager” (WSM) software.
Synchronizing transmitters with receivers 왘 With one of the receivers, perform a frequency preset scan to scan the frequency banks for unused channels (“Scan New List”, see page 35). Then “Sync” appears on the display panel of the receiver. PEAK 40 30 20 10 RF 0 -10 -20 -30 -40 AF Easy Setup ew500 G3 B.Ch: 20.24 Sync 531.375 MHz 왘 Switch one of the transmitters on. 왘 Synchronize this transmitter with the receiver via the infra-red interface (see page 22).
Synchronizing transmitters with receivers 왘 On one of the receivers, select a channel within this frequency bank (see page 39). 왘 Assign this channel one of the receiving frequencies (see page 39). 왘 Synchronize a transmitter with the receiver (see page 22). OR 왘 Manually set the transmitter to the same frequency bank, channel and frequency that you set on the receiver. 왘 Repeat for the remaining transmitters and receivers as described above.
Cleaning the receiver Cleaning the receiver CAUTION! Liquids can damage the electronics of the receiver! Liquids entering the housing of the receiver can cause a short-circuit and damage the electronics. 왘 Keep all liquids away from the receiver. 왘 Before cleaning, disconnect the receiver from the mains. 왘 Use a cloth to clean the receiver from time to time. Do not use any solvents or cleansing agents.
Recommendations and tips Recommendations and tips ... for optimum reception • Transmission range depends to a large extent on location and can vary from about 10 m to about 150 m. There should be a “free line of sight” between transmitting and receiving antennas. • If, with the EM 500 G3 receiver, reception conditions are unfavourable, you should use two remote antennas which are connected via antenna cable.
If a problem occurs ... If a problem occurs ... Problem Possible cause Possible solution Receiver cannot be operated, “Locked” appears on the display panel Lock mode is activated Deactivate the lock mode (see page 23). No operation indication No mains connection Check the connections of the mains unit. No RF signal Transmitter and receiver are not Set the transmitter and receiver on the same channel to the same channel. To do so, use the synchronization function (see page 22).
If a problem occurs ... Problem Possible cause Possible solution Audio signal is distorted Transmitter sensitivity is adjusted too high Adjust the transmitter sensitivity correctly (see the instruction manual of the transmitter). Receiver’s audio output level is adjusted too high Reduce the audio output level (see page 37).
Accessories and spare parts Accessories and spare parts The following accessories are available from your specialist dealer: Cat. No.
Accessories and spare parts Antennas 004645 A 1031 antenna, broadband, omni-directional 003658 A 2003 antenna, broadband, directional Antenna boosters for ASA 1 502567 AB 3-A: 516–558 MHz 502572 AB 3-G: 566–608 MHz 502568 AB 3-B: 626–668 MHz 502569 AB 3-C: 734–776 MHz 502570 AB 3-D: 780–822 MHz 502571 AB 3-E: 823–865 MHz Antenna cabels 002324 GZL 1019-A1 coaxial cable, type RG 58, BNC to BNC, 1 m 002325 GZL 1019-A5 coaxial cable, type RG 58, BNC to BNC, 5 m 002326 GZL 1019-A10 coaxial cable, type RG 58, BNC
Specifications Specifications RF characteristics Modulation wideband FM Frequency ranges 516–558, 566–608, 626–668, 734–776, 780–822, 823–865 MHz (A–E, G, see page 5) Receiving frequencies 1,680 receiving frequencies, tuneable in steps of 25 kHz 20 frequency banks, each with up to 32 factorypreset channels, intermodulation-free 6 frequency banks, each with up to 32 user programmable channels Switching bandwidth 42 MHz Nominal/peak deviation ±24 kHz/±48 kHz Receiver principle true diversity Sens
Specifications THD ≤ 0.9% AF output voltage (at peak deviation, 1 kHz AF) ¼” (6.3 mm) jack socket (unbalanced): +12 dBu XLR socket (balanced): +18 dBu Adjustment range of audio output level 48 dB, adjustable in steps of 3 dB +6 dB gain reserve Overall device Temperature range –10°C to +55°C Power supply 12 V Current consumption 350 mA Dimensions approx. 202 mm x 212 mm x 43 mm Weight approx.
Specifications NT 2-3 mains unit Input voltage 100 to 240 V~, 50/60 Hz Current consumption max. 120 mA Output voltage 12 V Secondary output current 400 mA Energy efficiency level IV Temperature range 10°C to +40°C In compliance with (NT 2-3) Europe EMC Safety EN 55022, EN 55024, EN 55014-1/-2 EN 60065 USA 47 CFR 15 subpart B Canada ICES 003 The mains unit is certified in accordance with the legal safety requirements of Europe, the United States, Canada, Russia and Japan.
Index Index A Activating/deactivating lock mode (Auto Lock) 38 pilot tone evaluation 42 warnings (Warnings) 43 Adjusting audio output level (AF Out) 37 contrast (LCD Contrast) 43 network configuration 44 squelch threshold (Squelch) 34 transmitter parameters (Sync Settings) 41 Advanced Menu (extended menu) overview 28 settings 39 AF Out (adjusting the audio output level) 37 AF PEAK (warning message) 43 Amplifier/mixing console, connecting 17 Antennas, mounting 13 Audio signal monitoring via headphones 21 m
Index LCD Contrast (contrast of the display panel) 43 Lock mode activating/deactivating (Auto Lock) 38 deactivating temporarily 23 Locked (lock mode activated) 23 Low Battery (warning message) 43 Low RF Signal (warning message) 43 M Mains unit, connecting 19 Menu (main menu) overview 27 settings 34 Mixing console/amplifier, connecting 17 Mounting antennas 13 rack mount “ears” 12 receiver 12 Multi-channel operation 46 Mute (muting the audio signal) 24 Muting (audio signal) 24 N Name (entering a name) 37 Ne
Index Using Guitar Tuner 31 operating menu 29 receiver 20 W Warnings (Warnings) activating/deactivating 43 overview of warning messages 43 WSM (Wireless Systems Manager) 18, 46 62
C M Y CM MY CY CMY K Sennheiser electronic GmbH & Co. KG Am Labor 1, 30900 Wedemark, Germany www.sennheiser.com Publ.
