User Manual

45
If a problem occurs ...
Reacting to messages displayed on the display panel
If a problem occurs that is not listed in the tables or if the problem cannot be solved with the proposed solutions, please
contact your local Sennheiser partner for assistance. To find a Sennheiser partner in your country, search at
www.sennheiser.com
under “Service & Support”.
Message
1
1
In addition, the background of the display panel changes back and forth between light and dark.
Possible cause Possible solution Page
No link
No radio link can be established. The
transmitter is switched off or out of
range.
• Switch the transmitter on.
• Keep a free line of sight between the transmitter
and the receiver and reduce the distance between
the devices.
• Hold the handheld transmitter correctly.
•Use the Walk Test menu item to check the
reception quality and avoid areas without
reception.
26
15
24
37
Bad link
The received radio signal is very weak
or of bad quality.
• Keep a free line of sight between the transmitter
and the receiver and reduce the distance between
the devices.
• Hold the handheld transmitter correctly.
•Use the Walk Test menu item to check the
reception quality and avoid areas with bad
reception.
15
24
37
Low battery
The batteries or the accupack of the
received transmitter are/is flat.
• Insert new batteries.
• Recharge the accupack.
22
25
Mute disabled
The transmitter cannot be muted
because the MUTE switch is
deactivated.
Activate the MUTE switch. 35
Muted The transmitter is muted. Set the MUTE switch to the position MIC. 28