Wireless digital information system 3200 System Manual
Contents 1 Contents Contents ................................................................................................................ 1-1 Safety Information .............................................................................................. 2-1 General safety information ...................................................................................................................................... 2-2 Intended use ..................................................................
Contents Live Events ........................................................................................................................................................................ 4-5 System Events .................................................................................................................................................................. 4-5 The software ...........................................................................................................................
Contents Carrying out a reset ...................................................................................................................................................... Restoring the factory settings on the cell transmitter .......................................................................................... Troubleshooting ............................................................................................................................................................
Contents Attaching the receiver to clothing ............................................................................................................................. Changing the receiver settings ................................................................................................................................... The presets .....................................................................................................................................................................
Contents Recording informational texts and setting the audio quality .............................................................................. Collecting and structuring all Storage Events ......................................................................................................... Collecting and structuring all Live Events ................................................................................................................ How many cells do you need? ...........................
The installation folder “GPInstallations” .................................................................................................................. The folders with the name of a location ................................................................................................................... The folder of compressed audio files (GPP Audio) ................................................................................................. The folder of compressed Intro files (Intro) .......
Contents Changing the sorting of the table cells ..................................................................................................................... Editing tables ................................................................................................................................................................. How are table cells edited? ..........................................................................................................................................
Contents Configuring download jobs ......................................................................................................................................... Configuring a new job .................................................................................................................................................. Editing download jobs ..................................................................................................................................................
Contents The CHM screen ........................................................................................................................................................ The “Charger Display” area ......................................................................................................................................... The “Device Display” area ...........................................................................................................................................
Contents Setting the internal clock of an identifier (Set Time) ......................................................................................... Setting an identifier to standby mode (Standby on) ......................................................................................... Setting an identifier to normal operation (Standby off) ................................................................................... Transmitting System Events from the PDA to identifiers .....................
Contents Administrator and operator ........................................................................................................................................ 14-4 General Procedure ................................................................................................................................................... 14-5 The administrator creates a plan ...............................................................................................................................
Contents Handing out receivers and portable transmitters to a visitor group ............................................................... Creating and editing visitor groups ........................................................................................................................ Changing/deleting the configuration of visitor groups ..................................................................................... Exiting the VPR ..........................................................
Contents Category .......................................................................................................................................................................... Cell .................................................................................................................................................................................... Detail Event ...........................................................................................................................
2 Safety Information Please read this safety information before setting up and operating components and working with your system. Contents of the chapter General safety information..............................................................2-2 Safety information on the equipment ...........................................2-3 Safety for your computer files ........................................................
General safety information General safety information The components of the system are state-of-the-art and have been designed to meet the regulations in force. Nevertheless, the units can be a source of danger if: ! they are not used as intended, ! they are operated by inexpert persons, ! they are altered or converted, ! the following safety instructions are not observed.
Safety information on the equipment Safety information on the equipment Units with rechargeable batteries If abused or misused, the rechargeable batteries in the receivers or the portable transmitter may leak. In extreme cases, they may even present: ! a heat hazard, ! a fire hazard, ! a leakage hazard, ! an explosion hazard, ! a smoke or gas hazard. Sennheiser does not accept any liability for damage arising from abuse or misuse. Keep out of reach of children. Do not heat above 70°C/158°F (e.g.
Safety information on the equipment Units with mains connection Units which are connected to the mains – cell transmitters and chargers (and possibly also identifiers) – can cause the following risks: Risk of electric shock! If a device with a mains connector should get in contact with humidity or wetness (e.g.
Safety information on the equipment ! Keep liquids and small parts which conduct electricity away from the units! Clean the charging compartments of the chargers with a vacuum cleaner with a soft brush attachment in order to remove small parts.
Safety information on the equipment Risk of injury! If you set up the units on an unstable or uneven surface or do not secure them properly, they can fall down and injure persons and suffer severe damage! ! Set up chargers and cell transmitters as described in the chapter “Putting the Components into Operation” on page 5-1. ! Mount active antennas, directional antennas and identifiers as described in the chapter “Putting the Components into Operation” on page 5-1.
Safety information on the equipment headsets. Make sure that no WLAN or Bluetooth units are operating in your exhibition. Caution! Danger of interference due to fluorescent tubes! Reception of the identifier signals can be subject to interference from fluorescent tubes. Make sure that no fluorescent tubes are operating in the vicinity of the identifiers and receivers.
Safety for your computer files Safety for your computer files Danger due to data loss! Computer files can be destroyed by defective hardware (for example hard disk error, defective boot sectors), by software (e.g. computer viruses, hard disk partitioning programs etc.) or by magnetic fields (e.g.
Safety for your computer files ! Be sure to remove the dongle while installing or de-installing software of any kind on the Central PC. ! Keep liquids away from the dongle.
3 Getting to know the System Every exhibition which visitors leave satisfied and well-informed meets with success. This is because contented visitors come back again, talk highly of the exhibition and encourage others to visit the exhibition too. The system ensures varied and comprehensive information for your visitors. is a wireless digital information system which gives visitors to your exhibition the right information in the right place at the right time.
Accompany the visitors to your exhibition! Accompany the visitors to your exhibition! Here we’d like to show you the impression which makes on visitors to your exhibition. For this purpose we invite you to accompany Mrs. Richter and Mr. Smith as they visit a -assisted exhibition. The subject of the exhibition is, let’s say, exotic plants from all over the world. However, it could also be Vincent van Gogh or Pablo Picasso. Or it could be communication electronics or the history of cosmology. Or ...
Accompany the visitors to your exhibition! In front of a large display case containing a large number of carnivorous plants (and several lazy flies sitting on the walls), the two are only given a summary at first. Then they are requested to enter a number located next to each plant via the numeric keys of their receiver if they are especially interested in the plant in question. Mrs. Richter and Mr.
How do you make your exhibition a success? computer. Even before the first visitors arrive at the pond with the aquatic plants, the shortened version of the text has been installed. Information on how to set up a successful exhibition with the help of is given in the next section. How do you make your exhibition a success? Here we’d like to give you some brief information on how you to set up a successful exhibition.
How do you make your exhibition a success? All these advantages are offered by at considerably lower running costs; it requires, however, an initial investment to be made in the necessary technology. At the same time, though, the costs for sophisticated visitor information graphics can be drastically reduced.
How do you make your exhibition a success? ! supports multimedia in an optimum way: In several languages, individually, without disturbing other visitors and interactively if you wish. ! ideally supplements personal tours by “real” guides: Only the group of this one guide hears what he is saying. “Freeloaders” don’t have a chance. Other groups and visitors are not disturbed.
4 Basics of the Components This chapter provides information on the structure and technical basics of . Within a project, the Events can be triggered in two different ways, either automatically via identifiers next to the exhibits or manually by entering the corresponding Event number on the receivers. This chapter mainly refers to the automatic triggering of the Events via identifiers. Contents of the chapter Overview of the components and structures of the system.......
Overview of the components and structures of the system Overview of the components and structures of the system The system components Your system has a modular structure and consists of the following components: ! Cell transmitters ! Receivers ! Antennas ! Identifiers ! Chargers To be able to configure and manage the components, you require at least one computer. It will help you to co-ordinate the information which you provide to your visitors.
Overview of the components and structures of the system ! Live audio reproduction: The audio information is reproduced in real time via additional cell transmitters to which an audio source is directly connected and via antennas. This can for example be a transmission from a wireless microphone during a tour, live music or a synchronized audio transmission for a video film.
Overview of the components and structures of the system The chargers Once the visitors have returned their receivers at the end of their tour, the rechargeable batteries are recharged in the chargers and remain there until they are needed again. If the chargers are connected to a computer, statistical information can be read, telling you which exhibits the visitor has viewed and the length of time he has listened to the explanations.
Overview of the components and structures of the system In addition to normal Storage Events, there are also Storage Events with the following features: Feature Meaning ! are automatically triggered by an identifier “Priority” Events ! are always reproduced from the beginning to the end (the 16-key receiver allows “Priority” Events to be stopped nevertheless) “on ID range” Events ! are automatically faded out as soon as the visitor leaves the exhibit “One-off” Events ! are reproduced only once Deta
Overview of the components and structures of the system The purpose of the System Events “Alarm On” and “Alarm Off” is to switch the alarm signal on and off. This alarm signal for example prevents receivers from being stolen. The alarm signal function is deactivated ex works. To be able to use the function, it must be activated in the “Charger Manager” software by Sennheiser Customer Service. In the case of the 16key receiver only, the alarm can be switched off manually by pressing the STOP key.
Overview of the components and structures of the system The structure Your system can connect several exhibitions in an elegant way. For example, all exhibitors, museums and organizers in one town can share the advantages of the system. You can set up locations for this purpose. You always set up a location with the number “0” and, if necessary, you can set up new ones (with numbers between “1” and a maximum of “63”). All locations are managed centrally in one single project file.
Overview of the components and structures of the system The information flow in the location with fixed Events (location “0”) Central PC INM Network (e. g.
Overview of the components and structures of the system Other locations (locations with variable Events) The other locations (with the numbers “1” to max. “63”) contain variable Events only. These variable Events are transmitted to the receivers via the mobile download (for details see page 4-10). The variable Events of a location are stored in the receivers until the memory space in the receiver is full during a new mobile download of variable Events of another location.
Overview of the components and structures of the system The information flow in locations with variable Events The diagram on page 4-11 shows the information flow in locations with variable Events. 1. You set up locations and categories and assign the desired audio information to the exhibits in your exhibition using the INM software. 2.
Overview of the components and structures of the system The information flow in the locations with variable Events (locations “1” to “63”) Central PC Network (e. g.
The function of the components The function of the components GP EK 3202 receiver 1-key receiver (EK 3202-4) 5-key receiver (EK 3202-5) GP L 3200 charger GP SK 3200 portable transmitter GP ID 3200 identifier GP AM 3000 active antenna unit (AAU) 123456 AAU O AAU 1 GP SR 3200-2 twin cell transmitter 4-12 16-key receiver (EK 3202-0) 123456 Code 04 04 AAU O AAU 1
The function of the components GP SR 3200-2 cell transmitter The GP SR 3200-2 twin cell transmitter consists of two transmitter units (“CT 1” and “CT 2”) in a single 19” housing. Both cell transmitters share the same display and controls on the front panel.
The function of the components In the location with fixed Events (location number “0”), one single cell transmitter transmits all Storage Events once via the streaming method, usually overnight (stationary download). The receivers store these Storage Events of location “0”. In the locations with variable Events (location numbers from “1” to max. “63”), a cell transmitter permanently stores and transmits all Storage Events of a cell.
The function of the components GP SK 3200 portable transmitter The “Visitor Profiler” software module is all that is required to configure the portable transmitter and any number of receivers for a guided tour. The portable transmitter is easy to use. During a guided tour, the portable transmitter does not interfere with the reception of Storage and Live Events. Using the portable transmitter, the receivers participating in the guided tour can be seamlessly switched between the guided tour and any Events.
The function of the components GP AM 3000 active antenna 쐃 Output for the optional connection of a directional antenna (lockable SMA high-frequency connection) 쐇 Addressing switch (0: MTS “0”, 1: MTS “1”) 쐋 Output for 8-pin data cable (RJ 45) for the connection of a second GP AM 3200 active antenna (MTS-OUT) 쐏 Input for 8-pin data cable (RJ 45) from the cell transmitter or another active antenna (MTS-IN) Function of the active antennas in the overall system The Storage Events are transmitted from
The function of the components GP ID 3200 identifier Ther are two types of identifier: ! the GP ID 3200-IN identifier for use in dry, indoor environments or ! the GP ID 3200-OUT identifier with weather-proof housing for outdoor installation or use in humid environments (protection class IP 65).
The function of the components If the audio information to be transmitted is a Live Event, it is faded in as soon as the visitor enters the magnetic field of the identifier. The audio information is faded out when: ! reception of the Live Event is restricted to the range of the magnetic field of the identifier and the visitor leaves this magnetic field.
The function of the components GP EK 3202 receiver 쐇 쐇 쐋 쐄 쐋 쐄 쐏 쐏 쐎 쐎 쐊 쐊 쐉 쐂 쐈 쐅 5-key receiver EK 3202-5 쐂 4-key receiver EK 3202-4 쐉 씈 16-key receiver EK 3202-0 Rear of all receivers 쐃 Headphone output (3.
The function of the components Function of the receivers in the overall system The receivers receive the audio information of your exhibition as: ! either Storage Events in a stationary download (in the location with fixed Events and the location number 0) ! or Storage Events in a mobile download (in the locations with variable Events and the location numbers from “1” to a maximum of “63”) ! or Live Events. Storage Events are stored; Live Events are transmitted immediately and not stored.
The function of the components ! at a later time when you add a new one (see “Adding a new location” on page 8-75), ! or when you import a location (see “Importing a location” on page 8-78). The receivers are available with 4, 5 or 16 keys and thus slightly differ in operation. The 4-key receiver The 4-key receiver is largely protected against operating errors and is suitable for most applications in an exhibition.
The function of the components Note: If your exhibition has no identifiers, receivers with numeric keys (optional) are absolutely necessary. ! The visitor can switch between all categories in the system at any time. To do so, he has to press the LANGUAGE key 쐅 and enter the twofigure category number (16-key version only). If, for example, you have set up the categories “English” and “German”, the visitor can switch from English to German.
The function of the components GP L 3200 charger 쐃 Charging indicator (green LED), x 10 쐇 Charging compartment for the receiver, x 10 쐋 Ventilation slots 쐏 Operation indicator (red LED) 쐄 POWER switch 쐂 Mains connector 쐆 RS 485 interface (DATA IN) 쐊 RS 485 interface (DATA OUT) Functions of the chargers in the overall system The rechargeable batteries of up to 10 receivers are charged simultaneously in a charger.
Index Index Active antenna 4-16 connection to cell transmitter 4-16 function 4-16 radiation pattern 4-16 Antenna 4-3 Cell transmitter 4-2 Charger 4-4, 4-23 function 4-23 Directional antenna 4-17 Event transmission to antennas 4-14 types 4-4 Identifier 4-3, 4-17 function 4-17 special functions 4-18 Overall system 4-1 components 4-2 drawings 4-12 overview 4-2 Portable transmitter 4-3, 4-15 suitable microphones 4-15 Receiver 4-2, 4-19 16-key version 4-21 4-key version 4-21 function 4-20 Software 4-6 Storage e
5 Putting the Components into Operation This chapter provides information on the technical details of the components. Contents of the chapter Cell transmitters................................................................................5-2 Portable transmitters .................................................................... 5-18 Antenna ........................................................................................... 5-24 Identifiers ......................................................
Cell transmitters Cell transmitters Putting the cell transmitters into operation Unpacking the units Danger! Moving a unit from a cold environment to a warmer one (after delivery etc.) can cause condensate to form inside the unit.
Cell transmitters used by us, we cannot rule out the possibility of staining, since we don’t know your furniture. Mounting the cell transmitters into a rack You can mount several cell transmitters into a 19" rack. Warning! The cell transmitter produces heat.
Cell transmitters Connecting sound sources for Live Events For Live operation, you can connect mono and stereo sound sources to the cell transmitters – even both at the same time. One mono sound source is connected to one of the eight CT IN sockets (¼" (6.3 mm) jack sockets) 쐉 and 씈 , and one stereo sound source is connected to two AF input sockets. Note: 쐉 Most sound reproduction units such as CD players, cassette recorders, video recorders, tape recorders, etc. are stereo sound sources.
Cell transmitters 쐈 If mains hum occurs during reproduction of the Live Events, set the GROUND LIFT switch 쐈 at the rear of the cell transmitter to position ON. You can connect audio sources with levels of max. 5 Vpp to the cell transmitters. The input circuit of the cell transmitters has an automatic level limiter. If the input signal exceeds 300 mVpp, this level is maintained internally without distorting the signal (no clipping). Input signals below 300 mVpp are processed in a linear way.
Cell transmitters Operating the cell transmitters The cell transmitter has a dot matrix display, a / rocker button and a SET button. These allow you to: ! display the operating state of the two cell transmitters, ! monitor communication with the Base Station PC and the connected antennas, ! select the audio source and volume of the headphone output, ! display all parameters of the current installation ! change several parameters of the current installation ! carry out troubleshooting.
Cell transmitters ! the USB activity display, – If data is transferred to the cell transmitter via the USB input, the corresponding information is shown on the display. ! the error display: – If connections or settings of the cell transmitter deviate from the installation, the display is backlit in red. To eliminate the error, see “Troubleshooting” on page 5-15. – If there is a serious malfunction in the unit, the display flashes alternately in red and green and an error message appears.
Cell transmitters To select a certain menu item or parameter: Press the / rocker button until the desired menu item or parameter is marked. Arrows on the right-hand margin of the display indicate the direction in which there are additional menu items which are currently not visible. To confirm your selection, press the SET button. The selected menu item or parameter is displayed. To change a parameter: Press the / rocker button. The parameter is changed. Press the SET button.
Cell transmitters 쐏 Number of Events of the selected MTS 쐄 Live Events transmitted via the selected MTS – If you assigned Live Events to the selected MTS, the audio inputs assigned to this MTS are displayed here (see “Selecting an audio source to listen to via the headphone output” on page 5-10). 쐂 Category number and name of the stored Storage Events (a number between 1 and 31) – All Events transmitted by a cell transmitter must belong to the same category.
Cell transmitters Press the SET button. “Storing value...” briefly appears on the display. The volume is stored permanently. Note: If you do not press the SET button and the status display appears after approx. 15 seconds, the volume reverts to its original value.
Cell transmitters audio souce is permanently connected through to the headphone output. The selected audio input is shown inverted on the status display. With stereo sources, the two audio inputs are shown inverted on the status display. Damping excessively loud audio signals If the output signal of the connected audio unit is too loud but the unit does not have an adjustable audio output, you have to damp the corresponding audio input at the cell transmitter in order to prevent distortion.
Cell transmitters To permanently store the damping, select “Back” and press the SET button. The “Store values?” menu appears. Select “OK” to permanently store the damping settings; select “Cancel” to exit the menu without saving the changes. Temporarily changing antenna parameters for test purposes You usually create a installation by entering all parameters into the INM software. All parameters, including the antenna parameters, are then transferred to the cell transmitters using a job.
Cell transmitters As soon as you change a parameter, the value is preceded by an “x” in order to indicate that this value no longer corresponds to the installation created via the INM software. However, the new parameter does not yet become active! To activate the temporarily changed parameter(s): Select “Reprogram AAU”. The safety query “Are you sure?” appears. Select “Ok” to activate the temporarily changed parameters. “Processing...” briefly appears on the display.
Cell transmitters Changing the display contrast To change the display contrast: From the “Main” menu, select “Service” as described under “Selecting a menu item” on page 5-7. The “Service” menu appears. From the “Service” menu, select “Set display contrast”. The contrast indication appears. On the rocker button, press to increase the contrast or press to reduce the contrast. The contrast can be changed in 16 steps. The contrast indication shows the value set.
Cell transmitters From the “Service” menu, select “Restore factory settings”. The safety query “Are you sure?” appears. Select “OK” and press the SET button The cell transmitter restarts. All installation data is deleted and the cell transmitter does not transmit any Events. The status display appears on the display. Troubleshooting If the display flashes alternately in red and green, there is a serious malfunction in the unit. Press the SET button. The cell transmitter carries out a restart.
Cell transmitters 5-16
Cell transmitters 5-17
Portable transmitters Portable transmitters Putting the portable transmitters into operation Connecting a microphone You can connect one of the following Sennheiser microphones (need to be ordered separately) to the portable transmitter: ! Clip-on microphones with 3-pin screw locking LEMO plug: MKE 2-4 Gold C, MKE plat-4-C, ME 102 (only with the KA 100S-4 cable), ME 104 (only with the KA 100-4 cable), ME 105 (only with the KA 100-4 cable) ! Headmic: HS 2 ! Hand-held microphone: e935 (with XLR-3 to 3-pin sc
Portable transmitters the charger (see “Charging the rechargeable batteries of the receivers” on page 5-47) and in the “Device Display” area of the “Charger Manager” software (see page 10-6). Note: Charging takes approx. 4 hours. With a fully charged rechargeable battery, the portable transmitter’s operating time is approx. 8 hours.
Portable transmitters Operating the portable transmitters Setting the transmission channel For all receivers participating in the guided tour to reproduce the signal of the portable transmitter and not the Events belonging to the exhibition, the portable transmitter and receivers must be set to the same channel: the RF channel of the guide. This RF channel is set via the “Visitor Profiler” software (see “Configuring transmitters for guided tours” on page 15-22).
Portable transmitters Interrupting the guided tour You can interrupt the guided tour temporarily in order to allow visitors to hear certain events in the original audio. You can either trigger this Event automatically by standing close to the corresponding identifier or manually by entering the desired Event number via the numeric keys. During the tour interruption, the receivers continue to ignore all identifiers or key presses.
Portable transmitters 1. Using the “Charger Manager” software, Sennheiser Customer Service can set the portable transmitter to a maximum interruption time before the tour starts. After expiration of this maximum interruption time, reproduction of the Event is stopped automatically. 2.
Portable transmitters If a problem occurs ...
Antenna Antenna Putting the active antennas into operation Where to place the antennas For optimum reception in a room or a cell, you must place the antennas so that there is always a direct line of sight between the receiver and the antenna. Therefore, if you mount an antenna on the wall, it should be at a height of at least two meters. If possible, however, mount the antenna on the ceiling.
Antenna antenna on a metal surface, its radiation pattern is no longer omnidirectional! The antenna housing can be painted in order to blend in with the surrounding decor. However, metallic paints must not be used. Connecting the active antennas to the cell transmitters The GP AM 3200 active antennas are connected to the cell transmitters via an 8-pin data cable with an RJ 45 plug. The length of the data cable between the cell transmitter and the first active antenna must not exceed 100 m.
Antenna Connecting the directional antenna to the active antenna You can use external directional antennas made by another manufacturer if the radiation pattern of the active antennas is not suitable for your premises. Directional antennas are connected to the active antenna via a coaxial cable with an SMA plug. The coaxial cable has a length of approx. 20 cm and should not be extended as this would seriously reduce the range of the connected directional antenna.
Identifiers Identifiers Putting the identifiers into operation Mounting the identifiers To mount the identifiers, proceed as follows: ! Use the supplied drilling template to mark the position of the required drill holes. ! Screw the identifiers next to the corresponding exhibit and connect – if desired – an external loop antenna, an external trigger and an external power supply.
Identifiers Do not use rechargeable batteries instead of standard alkaline batteries! However, interfering signals, e.g. caused by fluorescent tubes, can keep the internal processor of the identifier constantly occupied and thus increase the power consumption. In this case, the green LED of the identifier lights up occasionally. You should therefore mount battery-operated identifiers so that interfering signals do not reach the infra-red interface window.
Identifiers 쐄 To open the housing: 쐏 쐏 Loosen the four screw 쐏 . Lever off the cover. To prevent dampness from getting into the housing after closing it: 쐏 Make sure that the o-ring rubber seal 쐄 is in its groove before closing the unit again.
Identifiers Make sure that the o-ring rubber seal 쐄 is in its groove before closing the unit again. Screw the cover back onto the housing. Mounting an identifier Mounting a GP ID 3200-IN identifier onto a wall To mount a GP ID 3200-IN identifier to an object or wall, you require a flat surface with a width of at least 102 mm and a height of 140 mm. Use the supplied drilling template for mounting. Use a screwdriver to push in the lug 쐇 in the middle of the bottom of the identifier.
Identifiers 쐄 쐏 쐏 Loosen the four screws 쐏 . Lever off the cover. Attach the lower part of the identifier to the wall through the now visible mounting holes 쐏 .. CAUTION! 쐏 Danger due to improper mounting! If you mount the identifier to a sloping wall, guide the cable bushing downwards. 쐏 Connect an external switch, an external DC power supply and/or an external loop antenna or insert the batteries as described below.
Identifiers Connection to a mains unit: Drill a hole for the cable at one of the positions marked 쐂 . Connect the low-voltage DC cable to the terminals 쐄 making sure that correct polarity is maintained. Replace the cover by engaging the upper lugs into the two slots at the top of the identifier and then push down the lower part of the cover until the lug at the bottom clicks home.
Identifiers Mounting an identifier with an external loop antenna If you connect an external loop antenna to the identifier, the identifier should be operated via an external DC power supply (see “Connecting an identifier” on page 5-31).
Identifiers Mounting an identifier with an external switch (trigger operation) If an external switch is to trigger the identifier to transmit its ID, the identifier should be operated via a 12 V DC power supply. CAUTION! Danger of loss of the protection class IP65! Dust and moisture can get into the housing of the weather-proof GP ID 3200-OUT identifier and destroy it, if you: ! open the housing and do not close it correctly again, ! drill through the housing in order to install cables.
Identifiers Battery operation With batteries, the operating time depends on the repetition rate and is approx. 3 months. CAUTION! Failure of the identifier due to flat batteries! When the batteries are flat, the identifier can no longer function. 쐆 Check the batteries regularly. Make a note in your calendar when the batteries are due for replacement. ! Insert four alkaline-manganese batteries (AA size, 1.5 V) into the battery compartment 쐆 .
Identifiers Checking the identifiers During the first 30 minutes after the set turn-on time, the green LED 쐃 on the identifier flashes, indicating that the identifier is ready for operation. Check the identifiers during the first 30 minutes after turn-on every day. During the first 30 minutes after turn-on, the LEDs indicate the following: ! The green LED flashes: The identifier is ready for operation and is transmitting its signal.
Identifiers Changing the identifier parameters You can easily change the following parameters of an identifier at any time via a PDA without having to edit the installation on the Central PC and create and transmit new system files: ! daily operating time ! transmitting power ! repetition rate ! antenna type ! standby mode on/off To change individual parameters of an identifiers: Go to the desired identifier with the PDA and start the IDC software.
Identifiers Setting the internal clock of an identifier IDC When the power supply to the identifier is interrupted or summer time is changed to winter time and vice versa, the internal clock of the identifier must be reset. The clock can handle short interruptions in the power supply with a maximum duration of three minutes without problems. If the power supply is interrupted for more than three minutes, the clocks stops running.
Receivers Receivers Putting the receivers into operation Connecting the headphones 쐃 With the receiver, each visitor is handed out a pair of headphones with a 3.5 mm jack plug which he can connect to the socket 쐃 of the receiver. For optimum operation of the receiver, only use original Sennheiser headphones. Note: When people use headphones, they tend to choose a higher volume than with loudspeakers. Listening at high volume levels for long periods can lead to permanent hearing defects.
Receivers Changing the receiver settings The presets Certain values for volume, starting channel, category and location are factory-preset in the receivers. These presets can be changed, either permanently or temporarily for the duration of a tour, via the Charger Manager software (see “Changing the receiver presets temporarily” on page 10-16 and “Changing the receiver presets permanently” on page 10-19). For changing the presets, the chargers with the inserted receivers must be connected to a PC.
Receivers software is installed. Via the software, you can change the presets by first selecting the chargers and then changing the categories (see “Changing the receiver presets temporarily” on page 10-16 and “Changing the receiver presets permanently” on page 10-19). Changing the receiver presets permanently Certain values for volume, starting channel and category are preset in the receivers. These presets can be changed permanently via the Charger Manager software.
Receivers has entered the number. Once the time limit for entering the numer is exceeded, the green LED lights up permanently again and the category remains unchanged. Note for locations with varaible Events: If the visitor has changed the category and enters the magnetic field of an identifier, the Storage Events of the newly set category must first be downloaded.
Receivers Repeating Storage Events 쐈 The visitor can listen to the stored information (Storage Events) as often as he wants to by pressing the REPEAT key 쐅 . The last Storage Event listened to is then repeated completely. Note: 쐅 The visitor can only repeat the information reproduced last. If the information on another exhibit is to be repeated, he must enter the corresponding Event number again or re-enter the range of the corresponding identifier.
Receivers ! The red LED 쐇 and the green LED 쐋 light up permanently: 쐎 쐈 쐅 – The receiver is ready for operation. Storage Event data has been transmitted and stored and can be reproduced. The memory capacity is sufficient for Storage Event data up to a total playing time of 10 hours. ! Both LEDs light up permanently but the visitor cannot hear anything: – The visitor has pressed the STOP key 쐈 . Sound reproduction is stopped. To continue sound reproduction, he has to press the REPEAT key 쐅 .
Chargers Chargers Putting the chargers into operation Where to place the chargers Choose a place with the following features: – Solid, flat and secure against tipping so that the units cannot fall over – Dust- and dirt-free – Dry (the units must never get wet – or damp even) – Sufficiently ventilated so that any heat generated can dissipate – Vibration-free – Temperature range: 0°C – 40°C – Sufficiently lit – No direct sunlight Screw the chargers onto a base (see below) in order to be able to remove
Chargers Daisy-chaining chargers and connecting them to a PC If you connect the chargers to a computer, you can program the receiver presets (volume and category) via the Charger Manager (CHM) software. The CHM also allows you to monitor the charging process for several thousand receivers on your computer screen. You can connect a string of 32 chargers to one RS 485 interface of your Charger PC. Up to 16 charger strings (RS 485 interfaces) can be monitored simultaneously via the software.
Chargers ! Ready-made cable for connecting a charger to the ISA or PCI interface card from ADVANTECH. Length: 5 m. ! Ready-made cable for connecting two chargers. Length: 50 cm. Connecting the mains cable and turning the charger on The chargers must be connected to a power supply (100 – 240 V AC; 50 – 60 Hz). However, you can only connect a limited number of chargers to an AC outlet or the fuse will blow. Connect the charger to the mains via a mains cable. Set the POWER switch 쐄 to “I”.
Index Index Active antenna connection to cell transmitter 5-25 mounting 5-24 Antenna 5-24 assigning a data stream (MTS) 5-26 where to place 5-24 Cell transmitter 5-2 connecting sound sources 5-4 connecting the headphones 5-3 connecting the mains cable 5-3 connection to laptop or Base Station PC 5-5 mounting the rubber feet 5-2 networking 5-5 operating buttons 5-6 putting into operation 5-2 rack-mounting 5-3 structure of operating menu 5-15 turning on and off 5-5 where to place 5-2 replacing ear pads 5-39
6 Project planning In this chapter, we will provide two examples showing you what you should take into account when planning a project. Using the example of a small gallery, we will show you how to plan a small exhibition; using the example of a town with several large-scale exhibitions, we will show you what to take into account when planning exhibitions of that size. Contents of the chapter Before you start.................................................................................
The examples Before you start Before you plan a project, you require the following: ! A short overview of the possibilities and characteristics of a system (locations, categories, Events) (see “Basics of the Components” on page 4-1) ! Knowledge of the principal characteristics of the components ! Knowledge of the marginal conditions of your exhibition The examples Any exhibition is suitable for realizing guided tours using , no matter whether it is for a museum or art gallery, a factory or building, a
The examples ! To be able to so without taking on additional technical staff. ! To have next to no installation work to carry out as the building is listed. If no sponsor can be found for the exhibition, it is planned to either charge an additional fee for tours or hire out the necessary equipment.
The examples Aims What the zoo wants: ! To permanently increase its attractiveness by addressing people personally and in a way suited to the target groups involved. ! To avoid forcing a certain sequence onto the visitors. People should be able to see what they want to see and avoid what doesn't interest them. ! To organize the flow of visitors more evenly so that everyone gets to see something during tours, feeding sessions and presentations without their enjoyment being impaired by large crowds.
The examples Frequency planning In order for the wireless transmission of the signals to function, you have to ensure that the following two frequency ranges are approved in your country. Other transmitters and receivers, such as WLAN or Bluetooth, must not use these frequency ranges in the vicinity of your exhibition! ! The 100-150 kHz frequency window must be available for the signals of the identifiers. ! The 2.400-2.
Planning the content Example 1: A small gallery This example shows how the small gallery is organized and what is required for it. Planning the content Planning the content comprises structuring the exhibition to form categories, locations, cells and Events as well as structuring the necessary software files. General overview of the structure of a project To be able to plan a “project”, you have to organize your exhibits according to “locations” and possibly “cells”.
Planning the content You will need more than one location if at least one of the following applies: ! You have more than 899 Events. ! You want to allow visitors to change between several exhibitions in your town without having to replace the receiver. ! You frequently update parts of your exhibition. ! You expect other exhibitions in your town to link up with your system in future. None of these circumstances is true for the small gallery.
Planning the content Planning the number of categories You will have to decide how many categories you want to offer to your visitors. If there are a lot of categories directed at different target groups, your exhibition will become more user-friendly but also rather more complicated. All locations have to have the same categories, i. e. it is absolutely necessary to make sure that the number and the content of all categories is the same in all locations.
Planning the content How should the audio files be compressed? The INM software compresses the WAV files (.wav) automatically as soon as you assign them to a Storage Event. The Ogg Vorbis format (.ogg) is used to compress WAV files in stereo (for licensing information see page 18-2) and Sennheiser's own compression method is used for WAV files in mono. Both methods guarantee excellent sound quality with minimum strain on the memory.
Planning the content The maximum possible length of an Event is restricted: in location “0” for example, it is restricted to 60 minutes (3,600 seconds). This restriction is only independent of the audio quality in location “0”. For the maximum possible length of an Event in locations “1” to “63”, please see the following table with typical values. However, the maximum length of the Event can deviate from the typical values, for it depends on the memory requirements.
Planning the content On the Central PC of your system, create a project folder with the name of your project (e.g. “Project” in the example below). Specify this folder as the project folder when you create a new project using the INM (see “Creating a new project” on page 8-15). Create a subfolder for every further location and assign it the intended name of the location. In each location folder, create a new folder with the name “WAV Audio”.
Technical planning The list of Live Events consists of the sound of this one DVD film only. There are no dubbed versions; in all categories, only the original English sound in mono is available. Event No. Name Category CT ID-MTS Audio-In 1: Mono 265198-0 1 327 Video: “The genesis of a work of art” 2: – – – 3: – – – 4: – – – ! In the “No.” column, note down the number of the Live Event, which can be seen from the location plan. ! In the “Name” column, note down the name of the Live Event.
Technical planning How many receivers, headphones and chargers do you need? You need an adequate number of receivers in order to have a receiver for each visitor even at times with the maximum number of visitors A pair of headphones belongs to each receiver. It is best to choose headphones which suit the demands of your exhibition. For spoken texts with no sound effects, a simpler model will suffice.
Technical planning Which software do you need? If you leave it up to a hire company to set up your Events, you do not need any software. To be able to change the receiver settings without having to give the equipment away for this to be done, you require the CHM software, which is free of charge. The VPR software ensures that the procedure at the receiver counter is handled very quickly and easily. If you want to set up your Events yourself, you will need the SYS software package.
Planning the content Example 2: A town with several large-scale exhibitions This example shows how the zoo is organized and how it is integrated into the town's system. Planning the content Planning the content comprises structuring all exhibitions in the town to form categories, locations, cells and Events as well as structuring the necessary software files.
Planning the content You will need more than one location if at least one of the following applies: ! You have more than 899 Events. ! You want to allow visitors to change between several exhibitions in your town without having to replace the receiver. ! You frequently update parts of your exhibition. ! You expect other exhibitions in your town to link up with your system in future. Several of these circumstances are true for the zoo.
Planning the content many Events they want to set up. The following table shows all locations of the municipality and the number of Events in each location: No.
Planning the content Determine the start ID of the fixed Events so that sufficient Event numbers are available for all locations. The above table shows that – location “0” requires 99 Event numbers. This means that the start ID of the fixed Events can be 900 at the most (999 minus 99). – the location with the most Events requires 565 Event numbers. This means that the start ID of the fixed Events must be at least 665 (100 plus 565).
Planning the content later to hear the information texts. These points are on the route later to be taken by the visitors. There are 13 points in this example (Events to 쐉 , see diagram on the right). Planning the number of categories You will have to decide how many categories you want to offer to your visitors. If there are a lot of categories directed at different target groups, your exhibition will become more user-friendly but also rather more complicated.
Planning the content Note: If the audio information for a certain category is missing in a certain location, you have to redirect the audio information from another category to it (see “Redirecting the audio information of all Storage Events from one category to another category” on page 8-33). If not, the visitor with a receiver set to this category will not hear any audio information at all in that location. Creating a list of all Storage Events You require a list of all Storage Events.
Planning the content media with those of the Channel/Quality system: Sampling rate Example 0 kHz mono stereo, low quality stereo, medium quality 16 kHz 32 kHz stereo, high quality 48 kHz Professional sound studio recording > 96 kHz Telephone (approx. 8 kHz) CD Audio, MiniDisk (44,1 kHz) Digital Audio Tape (DAT) The sampling rate affects the fidelity of a recording and the maximum pitch which can be recorded.
Planning the content Translators then translate the texts into the languages of the other categories. Professional speakers finally speak and record the texts in a recording studio. The zoo acquires the rights to use natural sounds, animal sounds and music. The recording studio mixes the spoken texts with the noises of nature, animal sounds, music etc. to form attractive, entertaining Events suited to the target groups involved.
Planning the content In each location folder, create a new folder with the name “WAV Audio”. In the “WAV Audio” folder, create a folder for each category of your exhibition and name these “English”, “German”, “Japanese”, etc. Save the WAV files of your Storage Events divided into different categories in these folders. We recommend that you name the WAV files as follows: – in location “0”: “Exhibit.category.WAV” Example: Autumn Landscape.English.
Planning the content ! In the “Name” column, note down the name of the Live Event. ! In the “Category” column, note down the categories for which you have a version of the Live Event in each case and whether it is a mono or stereo source. In this example, you have two mono versions, i.e. one with an animal keeper speaking in English and one with him or her speaking in French. Their receivers for wireless microphones are connected to the specified audio inputs of the cell transmitter.
Planning the content The cells of the gorilla mountain For each category, the zoo adds up the playing times of all Storage Events (without the Intro and with no Live Events) as shown in the following table of Events associated with the gorilla mountain: Event No.
Planning the content Example c) – two locations, “0” and “1”: location “0” has 1 cell and location “1” has 10 cells, so the number of lines is 11. The entire project has 5 categories: 5 categories · 2 · 11 cells = 110 segmente Planning guided tours Besides Storage and Live Events, the zoo would also like to continue offering the successful guided tours with a tour guide. For this reason it is necessary to set the receivers participating in these guided tours to the RF channel of the portable transmitter.
Technical planning Technical planning Technical planning determines which receivers, chargers, cell transmitters, antennas, identifiers, computers and software are required. It also ascertains which type of receiver is right for your exhibition. The frequency ranges required for wireless data transmission should be determined in advance (see “Frequency planning” on page 6-5).
Technical planning positioned identifiers at the entrances to the cells and the three entrances to the zoo ensure that the information required in each case is downloaded by an antenna in time so that the visitors do not have to wait. It is also possible to position identifiers at the three exits which trigger an alarm signal. This makes it possible to prevent visitors from taking their receivers away with them.
Technical planning Loc. Cell Site CT ID 4 Gorilla mountain 2 Equipment room A15 297541 4 Gorilla mountain 2 Equipment room A15 975216 MTS Antenna 0 Wall of monkey house 1 Wall of monkey house 0 Wall of monkey house 1 Wall of monkey house ! In the “Loc.” Column, note down your location. ! In the “Cell” column, note down the cell to which the cell transmitter belongs. ! In the “Site” column, note down the room in which the cell transmitter is located.
Technical planning Overview of all Events types For basic information on the different types of Events, see “The different types of Events” on page 4-4 and the “Glossary” on page 19-1. The INM software allows you to influence when playback of an Event starts and ends, by assigning one or more of the parameters “on ID range”, “oneoff” or “priority”. Use the following list to determine for each exhibit which parameters are to be used for the start and end of playback. 1.
Technical planning Reproduction of the Storage Event ends automatically as soon as the receiver enters the magnetic field of any other identifier or the audio information has been reproduced completely. If the receiver enters the magnetic field of the same identifier again, the Event is reproduced from the beginning again. 6. Storage, one-off Reproduction of this Storage Event starts and ends like that of a normal Storage Event.
Technical planning This for example allows you to ensure that visitors hear the word “Welcome” upon entering the exhibition and “Goodbye” upon leaving it. The receiver stops reproduction of audio information “B2” or “B1”: – when the receiver enters the magnetic field of any other identifier, – when the STOP key is pressed, – when the information has been reproduced completely once. Audio A Audio B2 Audio B1 12.
Technical planning The principal restrictions The following table shows the most important data regarding the organizational structure of your system: In location “0” (fixed Events) Parameter Number of Events per location* In locations “1” to “63” (variable Events) 0 to 899 0 to 899 Event No. 101 to 999 900 Event numbers from Preset: 699 100 to 999 Event No. 301 to 999 Categories per location Event No. 100 to 998 Preset: 200 Event No. 100 to 300 max.
Further example configurations The above examples 1 (small gallery) and 2 (zoo) are only a few of the possibilities. You will find four short descriptions of more advances stages in the following. Configuration 1 Even just the basic equipment including receivers, headphones and chargers is enough to operate a very efficient system. These components allow the user to start information playback manually - by simply entering the corresponding number on the receiver.
7 Basics of the Software The modular structure of the software allows you to control configuration and operation of the entire system. To use the possibilities of the system to the full, you should ! have basic knowledge of the operating system (MS Windows 2000, Windows XP or Windows Vista), ! know how to create and share folders, ! know how to operate a PDA. CAUTION! Different dongles may interfere with each other! For the software to work without restrictions, you will require the dongle.
Possible hardware versions Possible hardware versions hardware and software have a modular structure. This allows you to adapt the system to the type and size of your exhibition. Minimum hardware required For a small gallery, presenting a manageable number of exhibits which do not change often, a laptop, a PDA and the basic software equipment are sufficient. INM BSM PalmTop At least the following software modules must be installed on the laptop.
Possible hardware versions Additional enlargement options INM STM ANM IDC PalmTop CHM In order to manage and update several large exhibitions with many or frequently changing exhibits, you can equip the system with additional computers and a network.
Possible hardware versions Dongle When purchasing the software, you also receive a dongle which releases the software for your installation. If you expand your system later, the additional software is either released by ! the same dongle, which was programmed accordingly (please contact your Sennheiser partner), or ! by an additional dongle (please contact your Sennheiser partner).
Possible hardware versions The Base Station PCs The Base Station PCs control and monitor data transmission from the Central PC to the cell transmitters via the network. For this purpose, the BSM software must be installed on the Base Station PCs. The BSM receives its commands from the INM software so that all Base Station PCs can be controlled from the Central PC. The cell transmitters are connected to the various Base Station PCs either directly or via a USB hub.
Possible hardware versions Where to place the computers Choose a place with the following features: ! Dust-free ! Dry ! Sufficiently ventilated ! Vibration-free ! Temperature range: 16°C – 22°C ! No direct sunlight ! No magnetic fields (loudspeakers etc.
System requirements System requirements Caution! For the software to work without restrictions, you will require the dongle. If another dongle from the “Aladdin” company is connected in your network, neither of the dongles will work. Only the dongle must be connected in your network.
System requirements ! USB interfaces ! USB hub for connecting the cell transmitters (recommended) ! Microsoft Windows 2000 (Service Pack 4) or Microsoft Windows XP (Service Pack 1) or Microsoft Windows Vista Instead of a full-format desktop PC, industrial PCs in a 19" housing are also suitable.
System requirements If you use a laptop only ! 866 MHz processor (Mobile Intel Pentium or Mobile AMD Athlon) ! 128 MB RAM or more ! 20 GB hard disk or larger ! CD-ROM drive (optional: DVD-ROM or DVD-ROM/CD RW combo drive) ! 14" TFT flat screen (or larger) with a resolution of 1280 x 768 pixels (or higher) ! A sound chip which supports the 16 kHz sampling rate, high-quality microphone, headphones and external active stereo loudspeakers (recommended) ! RS 485 interfaces (e.g.
The software modules The software modules The software consists of the following modules: Basic configuration The Installation Manager (INM) ! typically runs on the Central PC ! serves to configure the entire exhibition and to manage all data ! is used to transmit all data to the cell transmitters and the PDA Note: The INM software is compatible with receivers of the EK 3200 type only and not with receivers of the EK 3000 type.
The software modules Auxiliary modules The auxiliary modules are initialized automatically during installation. The corresponding icon appears on the Windows task bar. The auxiliary modules work independently in the background. You do not need to enter or configure anything.
The folder structure The folder structure The following overview shows all folders required by your system. This structure is identical on all computers on which software modules are installed. Most folders are created automatically at setup or generated by the software itself. However, some folders must be created manually. The software modules communicate via system files saved in certain folders (locally or in a network).
The folder structure The installation folder “GPInstallations” This folder contains all data of your project: Note: You must create this folder manually and enable “Full Control” sharing for this folder as “GPInst” before creating your first location with the INM. CAUTION! Danger of data loss! Data can be destroyed by damaged hard disks or computer viruses! For this reason, save this folder on at least one other drive or on a removable storage medium (CD, DVD etc.
The folder structure The folder of the audio “wave” files (WAV-Audio) This is the location of all audio files for Storage Events and announcements in the uncompressed Windows wave format. Note: We recommend that you create this folder manually and copy all Storage Events and Intros – divided into categories –, which you typically received on CD, to it. This makes it easier to keep track when assigning the Events to the exhibits.
The system files The system files processes four types of system files: ! Project files ! Audio files ! Files for the cell transmitters ! Communication files Project file The project file is the core of your exhibition. The file is created with the INM and is given the name of your project and the file extension “xml”. It defines the categories, cells and Events in your exhibition and contains the assignment of the Events to the exhibits.
The system files Examples: “Autumn Landscape.English.wav” or ”Louvre.VanGogh.Autumn Landscape.German.wav” Save the Storage Event files in the category subfolders of the “WAV Audio” folder and the announcements – also divided into categories – in the folder “Announcements”. This makes it easier for you to find and identify these audio files later.
The system files PC. This file can be very large (max. 20 MBytes). Thus, for every cell transmitter to which you have assigned Storage Events in your exhibition, there is a Ct*.mts file. Folders of the STM software When you install the STM software, the following folders and files (among others) are added to the folder structure. Folder with statistical data on the Charger PC (Stat) The CHM software saves the tour data read from the receivers in the “guidePORT\Stat” folder on the Charger PC.
Using the software Using the software Working with the dongle You can install and use the individual software modules without restrictions on any desired computer, for example in order to learn about operation or to prepare or edit installations. However, in order to control a real system with the software, the dongle is absolutely necessary. Insert the dongle into a free USB port of your Central PC or laptop. Your system is now ready for operation.
Re-installing, repairing or de-installing software modules Re-installing, repairing or de-installing software modules To change the installed software: Click “Software” on the Control Panel or select the software package to be removed and click “Remove” or start the setup program from the setup CD. The “Install Shield Wizard” dialog box opens. Select – “Modify” to re-install or de-install individual software modules.
Index Index Announcement Manager (ANM) 7-10 Announcements transmitting 7-3 Audio files 7-15 *.gpp format 7-13, 7-16 *.
8 The Installation Manager (INM) ! Typically runs on the Central PC ! Creates and manages projects ! Collects and structures all audio and configuration data ! Creates system files required by the other software modules ! In conjunction with the BSM software, controls and monitors data transfer to the SR 3200-2 cell transmitters and the EK 3200 receivers Note: When using the EK 3000 receivers, the data must be created and managed via the ADM and TRM software modules! Contents of the chapter General proc
General procedure General procedure Creating a new project When creating a new project for the first time using the INM software, please proceed as follows: ! Create a new project (see “Creating a new project” on page 8-15).
The INM screen The INM screen The INM screen in Administrator mode: The INM screen in Operator mode: The INM screen consists of the following elements: ! The title bar providing the usual Windows functions. . The title bar displays the name of the current project. You choose the name yourself when creating the project (see “Creating a new project” on page 8-15). ! The menu bar with the four menus “File”, “Edit”, “Tools” and “Help”.
The INM screen ! The two tabs “Pending” and “Done” with the relevant tables containing all jobs (see “The two tabs “Pending” and “Done”” on page 8-5). ! If you right-click a job on one of the two tabs “Pending” or “Done”, the shortcut menu opens. In Operator mode, several commands on the shortcut menu are not active. ! The “Configuration data” box which displays a detailed description of the jobs in Administrator mode (see “The “Configuration data” box” on page 8-6).
The INM screen The 6 buttons on the toolbar The toolbar contains the following buttons: Button Function Button Function Create new configuration (see page 8-15) Configure download jobs (see page 8-83) Load configuration (F4) (see page 8-20) Options (see page 8-93) Save configuration (see page 8-21) Help (see page 8-83) The two tabs “Pending” and “Done” The two tabs display all the jobs. ! The “Pending” tab displays all jobs to be executed in the future.
The INM screen If you right-click a job on one of the two tabs “Pending” or “Done”, the shortcut menu opens. The commands on the shortcut menu allow you to change, delete, temporarily stop and repeat jobs etc. The “Configuration data” box In Administrator mode, the “Configuration data” box provides a short description of the job clicked on one of the tabs: ! The “Job name” field displays the name of the job. You specify the name yourself when setting up the job.
The INM screen ! The “Transmitter” column shows the ID number of the cell transmitter via with or to which the data is transmitted. If the job transmits the data using the streaming method, only one cell transmitter per location is included here. ! The “Status” column shows the error status for the cell transmitter. – If no errors occurred during the execution of the job, “OK” is displayed here. – If errors occurred during the execution of the job, the description of the problem is displayed here.
Starting the INM Starting the INM When you start the Installation Manager, the “Log on window” dialog box appears. You first have to log on before you can work with the ANM. To log on as “Operator”: Click the “Operator” option button. Click “OK”. The “Log on” dialog box closes and the INM starts. The last project opened is loaded automatically provided this option has not been deactivated (see “Defining the program start settings” on page 8-93).
Setting up a default project Setting up a default project The following section shortly describes how to set up a simple project with the following default features: ! You manage all Events of your project in a single location (location “0”). ! All Events of your project are transmitted via a single cell transmitter using the streaming method (stationary download). ! You do not work on a network. All installed on the same computer. software modules are ! Your project has less than 699 Events.
Setting up a default project In the “Start ID of fixed Events” box, you can enter the limit between fixed Events of location “0” and variable Events of locations “1” to “63”. The start ID of fixed Events is factory preset to “301”. In the “New project” dialog box, click “OK”. The “Location configuration” dialog box opens (see “The “Location configuration” dialog box” on page 8-24 and “Configuring a location” on page 8-23).
Setting up a default project Or: In the text field, enter “Tx” and/or only the six-figure ID number which you noted down. Confirm you entry by pressing the ENTER key or clicking an adjacent table cell. An MTS with the specified ID number is then added to the “MTS parameters in cell transmitter” table. Note: For detailed information on how to configure cell transmitters, see “Configuring cell transmitters/MTS” on page 8-38. 3.
Setting up a default project In the Windows Explorer, select several audio files you want to assign to the Storage Events. Use Drag & Drop to move these audio files from the Windows Explorer into the “Events” table, that is, into the row of the first Event. The “Assign audio files to storage events” dialog box appears.
Setting up a default project For every Event in the left-hand “Storage events” field, click the preset audio quality (“Speech stereo (middle)”). A menu then opens. Note: You can change the default audio quality suggested by the INM as follows: Open the “GP_INM.INI” file located in the program folder. In the area [Configuration] replace the number X in the “DefaultAudioQualityLevel=X” line by the number of the desired default audio quality. No.
Setting up a default project The “Event audio parameter configuration” dialog box appears. In the “Input audio file” field, click the button and select the audio file which you want to assign to the Storage Event. Then click “Open”. From the “Quality level” drop down list, select the desired audio quality. Click “Convert”. The audio file is compressed and then saved automatically. This process can take a few seconds depending on the size of the WAV file.
Configuring the project (detailed description) Configuring the project (detailed description) Changing from Operator mode to Administrator mode To change from Operator mode to Administrator mode: From the “Tools” menu, choose “Administrator”. The “Administrator logging on” dialog box appears. Enter the password and click “OK”. All menus and button on the toolbar are activated. A tick appears in front of “Administrator” on the “Tools” menu. Note: The password is given on page 7-18.
Configuring the project (detailed description) To specify the name and the path of the project file: Make sure that the INM is running in Administrator mode (see “Changing from Operator mode to Administrator mode” on page 8-15). From the “File” menu, choose “New” or press the key combination Ctrl + N or click the “Create new configuration” button ( ) on the toolbar. The “New project” dialog box appears. Click the button. The file selection box opens.
Configuring the project (detailed description) Entering the country code Click “Advanced”. The dialog box is expanded. If you are setting up a project for the USA, click the “USA” option button in the “Country code ” box. If you are setting up a project for another country, click the “Others” option button. Note: In the USA, the maximum transmitting power allowed is 1 mW; up to 10 mW are allowed in other countries.
Configuring the project (detailed description) Setting the start ID number of the fixed Events In the “Power” column, select the range of the identifier signals as described under “Power” on page 8-68. In the “Cycle” column, select the clock period of the identifier signals as described under “Cycle” on page 8-69. In the “Antenna” column, select the identifier antenna type as described under “Antenna” on page 8-69.
Configuring the project (detailed description) Setting the default Event type In the “Event type (default)” box, set the default Event type. Preselect the Event type most frequently planned in your project (usually Storage Events). Type of Event Characteristics Entrance … Cell download: Event without sound. Serves to purposefully trigger data transmission at the entrance to the cell. This is only recommended for locations with variable Events. … Guided Tour: Event without sound.
Configuring the project (detailed description) The main window allows you to: ! add locations (see page 8-75 and page 8-78), ! delete locations (see page 8-82), ! set up download jobs for transmitting data to the receivers (see page 8-83), ! transfer data to the PDA in order to program the identifiers (see page 8-90). Caution! The project file is not saved until you save it manually (see “Saving a project” on page 8-21) or execute a job.
Configuring the project (detailed description) Saving a project The project is always saved automatically when a job using the streaming method is started. To manually save the project: From the “File” menu, choose “Save” or press the key combination Ctrl + S or click the “Save configuration” button ( ) on the toolbar. The project is saved. To save the project under a different name (as a backup etc.
Configuring the project (detailed description) To save the changes made: Click “Yes”. All changes made are saved and the program is exited. To discard the changes made: 8-22 Click “No”. The program is exited and all changes made are lost.
Configuring a location Configuring a location In order to work effectively with locations, you must have basic knowledge of the cell transmitters and antennas (see “Basics of the Components” on page 4-1) and have the plans and tables of your exhibition. It is also necessary to have basic knowledge of Windows and computer networks. All features of a location are edited in the “Location configuration” dialog box.
Configuring a location The “Location configuration” dialog box The “Location configuration” dialog box consists of: ! the “Category information” tree structure, ! the “Events” table, ! the “MTS parameters in cell transmitter” table, ! the “Help”, “Print location data in HTML format”, “Check settings for completeness”, “OK” and “Cancel” buttons.
Configuring a location Category information The “Category information” area shows the features of the categories in the active cell as a tree structure. If you click one of the “Category” nodes or a subnode of it, the settings of the corresponding category are displayed or highlighted in the “MTS parameters of the cell transmitters” and “Events” tables. You can open or close this tree structure as in the Windows Explorer by clicking the nodes (plus or minus sign) or by double-clicking the desired line.
Configuring a location Note: The category data must fit into the internal memory of the receivers. The type plate on the back of the receivers shows how large the internal memory of the receiver is. If it does not, the receiver has a memory of 256 MBytes. The following table shows how much playing time the memory allows as a function of the audio quality used.
Configuring a location Edit these categories by clicking the hyperlinks one after the other. MTS parameters of the cell transmitters The “MTS parameters in cell transmitter” table shows the features of the cell transmitters/MTS via which the audio information is transmitted. ! The “MTS ID” column shows the identification numbers (ID numbers) of the cell transmitters. These ID numbers are stored permanently in the unit.
Configuring a location ! The “Charge” column shows the internal cell transmitter memory (as a bar graph and in percent) available for the MTS. The “Charge” column cannot be edited. Note: The capacity utilization of the MTS which, in location “0”, transmits the Storage Events to the receivers by the streaming method is always 0%. Live Events permanently utilize the capacity of the MTS. ! The automatic reloading process allows you to distribute the audio information of a category on up to 4 MTS.
Configuring a location ! The “Ant. site” column shows the site of the connected antenna. For how to enter the site of the antenna, see “Entering or changing the site of the antenna” on page 8-43. The “Events” table The “Events” table displays the features of all Events. ! The “Name” column contains the names of the Events. The INM automatically assigns names to the Events. A name consists of the word “Event” and the Event number (see next section) (e.g. “Event301).
Configuring a location – for Live-Events: the MTS used to transmit the audio information of the Live Event – for Entrance Events: the column is empty For how to assign an MTS to an Event, see “Assigning an MTS for a category to an Event” on page 8-65. ! The “Rerouted” column shows: – “Yes”, if the audio information for an Event is redirected from another category. – “No”, if the audio information for an Event is not redirected from another category.
Configuring a location In location “0” only: The “Location” column displays the location “1” to “63”, in which the Event is played back although it has been set up in location “0”. Storage Events of locations “1” to “63” which are not updated or replaced regularly und still fit into the memory of the fixed Events in location “0” can be set up in location “0”. This is for example fixed information on the exhibition venue.
Configuring a location Click the desired option button or check box or press the space bar. The option is changed immediately. Adding new table rows You can expand the table by adding new rows. Right-click the table. One of the following shortcut menus opens. Select “Define new event” or “Add new cell transmitter MTS” from the shortcut menu. A new row is added to the bottom of the table.
Configuring a location Example: In order to edit the table cells in the “CT-ID/MTS” column of the “Events” table, you must first define at least one MTS in the “MTS parameter of the cell transmitter” table. If a dialog box containing an error message appears: Close the dialog box. Cancel the entries fixing the current settings. Examples: In order to edit the table cells in the “Type” or “Audio source” columns of the “Events” table, you must first select “None” in the “CT-ID/MTS” column.
Configuring a location In the “Category information” tree structure, click the target category to which you want to redirect the audio information of the source category. Only if you are editing a location with variable Events (with a number higher than zero): Click the cell (see page 8-43) to which you want to redirect the audio information of the source category. Click the hyperlink behind “Rerouted to category=”. The selection box with the category numbers appears.
Configuring a location Right-click the “Category information” tree structure. The shortcut menu opens. Select “Remove last category” from the shortcut menu. The “Confirmation” dialog box opens. To remove the last category: Click “Yes”. The category is removed from all locations of the project. Note: If you remove the category, its data is first only removed from the RAM. The data is still present in the project file on the hard disk.
Configuring a location Note: If you assign a WAV file to the Intro and the WAV file has not been saved in a subfolder of the project folder, the INM automatically makes a copy of the WAV file. This copy is saved in a subfolder of the “WAV Audio” folder. The subfolder is automatically given the name which consists of the word “Category” and the category number (e.g. “Category3”). Click the second hyperlink behind “Intro”. The selection dialog box containing the available MTS appears.
Configuring a location Right-click the file path of the Intro’s audio file. The shortcut menu opens. Click “Reset intro file”. The “Confirmation” dialog box opens. Click “Yes”. The link to the audio file is removed. The “Category Information” tree structure shows “?” instead of the file path of the Intro’s audio file. You can now assign a different audio file as described under “Setting up an Intro” on page 8-35.
Configuring a location Configuring cell transmitters/MTS You configure the MTS of your project in the “MTS parameters in the cell transmitter” table. Adding or replacing cell transmitters/MTS Working on a network If you work on a network to which the Base Station PCs with the cell transmitters are connected, the cell transmitters are automatically detected by the Base Station Manager (BSM) software and the corresponding Tx000000.
Configuring a location Or: In the text field, enter “Tx” and/or only the six-figure ID number which you noted down. Confirm you entry by pressing the ENTER key or clicking an adjacent table cell. An MTS with the specified ID number is then added to the “MTS parameters in cell transmitter” table. Note: You can also create virtual Tx000000.ini files with any desired ID numbers. This, for example, allows you to simulate a project and learn about the operation of the software without hardware.
Configuring a location If all cell transmitters listed in the “MTS parameters in cell transmitter” table are connected to the computer on which the INM is installed: Click the “Local host for all” option button and then click “OK”. If the cell transmitters are connected to other computers: Click the “Individual reassignment” option button. In the “Host (new)” column, double-click the cell transmitter/MTS you want to reassign. The button for opening the folder selection box appears.
Configuring a location automatically transmitted to the receivers together during mobile download (automatic reloading method). Live Events and an Intro can only be assigned to the MTS with the loader value “0”. When you configure your location, it can happen that the MTS with the loader value “0” no longer has enough memory capacity in order to assign an Intro and/or Live Events to it.
Configuring a location Setting the transmitting power To make sure that the antenna signals cover the desired area or to prevent the signals from overlapping, you can change the range of the antenna signal by increasing or reducing the transmitting power. In the “RF power” column of “MTS parameters in cell transmitter” table, double-click the desired MTS. A drop down arrow appears. Click the drop down arrow. The drop down list opens. Click the desired transmitting power.
Configuring a location Note: For example, if you are setting up a trial installation without wanting to physically transmit or if a certain cell transmitter is not needed for a while due to a change in the exhibition, you can turn off the carrier signal of the connected antenna by clicking “Off”. All settings of the cell transmitter remain unchanged. Selecting the antenna type You can use two different types of antenna.
Configuring a location Cells in other locations A cell is a unit which combines several Events and several MTS. These combinations result from the planning of your exhibition with regard to content and the use of space. Example: In an art gallery, paintings by Van Gogh are presented in one room. Drawings by the same artist are presented in another room. The Events for the paintings are thus combined to form the “Paintings” cell and the Events for the drawings are combined to form the “Drawings” cell.
Configuring a location Removing a cell You can remove cells. Use this command if you want to close down or replace coherent parts of the exhibition. However, if you want to regularly update or change part of an exhibition (temporary exhibition), we recommend managing this part in a project or in a location of its own.
Configuring a location Configuring Events Each exhibit in your exhibition is assigned an Event. Reproduction and downloading of the Events are normally triggered by the identifiers. However, in an exhibition without identifiers, Events can also be triggered if the visitors enter a three-figure number in their 16-key receivers. A detailed overview of all Event types is given on page 19-1 and following.
Configuring a location – If the Event does not have the highest Event number in the location, the complete row of this Event in the “Events” table is grayed out. Additionally, In the “Inactive” column, a tick appears in each category. The assignment of the Event to its MTS (in the “CT-ID/ MTS” column, see page 8-65) is deleted. The Event number is not released. Deactivating an Event 2. Deactivating an Event in the current category only: The Event is deactivated in the current category only.
Configuring a location To deactivate an Event in only one category: In the “Inactive” column of the “Events” table, click the check box or navigate to this table cell and press the space bar. The Event is deactivated in the current category. Restoring a deleted or deactivated Event You can restore deleted (=grayed out) or deactivated (=tick in the “Inactive” column) Events. To restore an Event in all categories: In the “Events” table, right-click the table row with the Event you want to restore.
Configuring a location If you use Events which are closely linked with other Events (B if A Events, Events with lead in or Detail Events), we recommend giving the subordinated Events the following names: Event type Recommended name Examples Normal Storage Event Name of the exhibit VanGoghStilLife Normal Live Event Art und Name des Exponats Video Contemporary History Event B2, which is subordinated to a B if A Event: Contents of the alternative information, preceded by “B” B Farewell Detail Even
Configuring a location To protect the system from accidental changes, the changing of the Event type is blocked. To remove this block: Click the “Edit event type” check box. You can now change the Event type. In the “Type” field, click the desired Event type. The selected Event type is set. If you want to configure a normal Storage or Live Event: Configuring special Events Click “OK”.
Configuring a location receivers cannot receive Storage and Live Events until the tour guide interrupts or ends the guided tour. Storage and Live Events can have the following features: – “With relation” is for configuring B if A Events, Events with lead in and Detail Events. – “One-off” is for configuring Storage Events which are only played back one single time during a tour.
Configuring a location To deactivate the “one-off” feature: Configuring an “on Id range” Event Unclick the “One-off” check box or click “Undo set event as one-off” in the shortcut menu of the “Events” table. In the “Configure event features” dialog box, click “OK” to complete the configuration. The “one-off” feature is deactivated. Normal Storage Events are still played back if the receiver has left the range of the identifier but has not yet arrived at a new identifier.
Configuring a location different audio information depending on whether another Event was played back in the meantime. We proceed from the following model here: One of your exhibition rooms has only one narrow entrance/exit. Only one single identifier can be mounted here as the signal coming from two identifiers would overlap otherwise.
Configuring a location Assign the audio information B1 to the B if A Event (see page 8-57) and assign an MTS (see page 8-65) and one or several identifiers (see page 8-67). When a receiver detects this B if A Event before detecting Event A, the audio information B1 is played back (e.g.: “You are now entering the graphical collection…”). When a receiver detects this B if A Event after detecting Event A, the audio information B2 is played back (e.g.: “You are now leaving the graphical collection…”).
Configuring a location From the drop down list, select the Event number of the Event to be played as an introduction (lead in). Complete the configuration of the features by clicking “OK” . Assign the desired audio information to the Event with lead in (see page 8-57) and assign an MTS (see page 8-65) and one or several identifiers (see page 8-67). When a receiver detects this Event with lead in, the introduction (lead in) is played back first.
Configuring a location When a receiver detects this Event, the audio information of this Event is played back first. Once the Event has been played back completely, the visitor can start playback of the additional information by pressing the Detail key on the receiver. To deactivate the “with detail” feature of an Event: Configuring an Entrance Event “Guided Tour“ In the “Type” or “Related to” column of the “Events” table, doubleclick the Event whose “with detail” feature you want to deactivate.
Configuring a location If the same guided tour is suitable for several categories (the tour guide equally addresses visitors belonging to different categories): Set up the redirection of audio information in all categories whose visitors participate in the same tour as described under “Linking the audio information of an Event from one category to another category” on page 8-66.
Configuring a location If it is a Storage Event, the “Event audio parameter configuration” dialog box appears. In the “Input audio file” field, click the The “Open” dialog box opens. Select the audio file which you want to assign to the Storage Event and then click “Open”. The file path of the selected audio file then appears in the “Audio file” field. The main characteristics of the selected WAV file are to be found below it: button.
Configuring a location The four quality levels differ in the number of channels (mono or stereo) and in the sampling rate (16 to 48 kHz): Channels Sampling rate (kHz) suitable for Designation in the INM 1 (Mono) 16 Speech Speech mono (low) 2 (Stereo) 16 Speech Speech stereo (low) 2 (Stereo) 32 Music Music stereo (middle) 2 (Stereo) 48 Music Music stereo (high) Caution! The INM can change the number of channels and the sampling rate of an audio file (resampling), but it cannot be used to
Configuring a location The “Audio quality setting” dialog box opens. Note: You can change the default audio quality suggested by the INM as follows: Open the “GP_INM.INI” file located in the program folder. In the area [Configuration] replace the number X in the “DefaultAudioQualityLevel=X” line by the number of the desired default audio quality. No. Default audio quality 0 Speech mono (low) 1 Speech stereo (low) 2 Music stereo (middle) 3 Music stereo (high) Save the “GP_INM.
Configuring a location The file path of the WAV file then appears in the “Audio source” column. Assigning several audio files to several Storage Events at the same time via Drag & Drop In the “Category information” tree structure, click the category in which you want to assign an audio source to the Event. All settings for this category are displayed in the “Events” table. In the Windows Explorer, open the folder containing the audio file which you want to assign.
Configuring a location The left-hand “Storage events” field contains all Storage Events to which an audio file has not yet been assigned in the current category. These begin with the Event number onto which you dropped the audio files from the Windows Explorer. The right-hand “Audio files” field contains all audio files which you dragged from the Windows Explorer.
Configuring a location default audio quality. No. Default audio quality 0 Speech mono (low) 1 Speech stereo (low) 2 Music stereo (middle) 3 Music stereo (high) Save the “GP_INM.INI” file and restart the INM. On the menu, click the desired audio quality. Caution! The INM can change the number of channels and the sampling rate of an audio file (resampling), but it cannot be used to improve the sound quality of an audio file afterwards.
Configuring a location There are two ways of selecting a Live Event to which you want to assign an audio source: In the “Audio source” column of the “Events” table, double-click the row containing the Event. Or: In the “Audio source” column of the “Events” table, mark the desired cell. Press the ENTER key or click the table cell again. If the Event is a Live Event, the drop down arrow for opening the drop down list for audio inputs appears.
Configuring a location In the “Audio source” column of the “Events” table, right-click the audio source you want to delete. The shortcut menu opens. Select “Reset the category audio information assignment” from the shortcut menu. The “Confirm” dialog box opens. To delete the assignment of the audio source, click “Yes”. The assignemnt is deleted and the cell is displayed without contents.
Configuring a location In the drop down list, click the MTS to which you want to assign the audio information of the Event. Confirm you entry by pressing the ENTER key or clicking an adjacent table cell. The selected MTS is shown in the table cell. Deleting an assignment to an MTS Before you can change the audio source of an Event, you might first have to delete the assignment of the Event to an MTS.
Configuring a location source category. – for Live Events, you assign the desired audio source (see “Assigning audio information to a Live Event” on page 8-63) – for Entrance Events “Guided Tour”, you assign the number of the RF channel of the desired portable transmitter (see “Configuring an Entrance Event “Guided Tour“” on page 8-56) 2.
Configuring a location as described under “Changing the identifier default settings” on page 8-71. Note: The lifetime of the identifier batteries largely depend on the settings made in the “Start”, “Stop”, “Power” and “Cycle” columns. With an operating time of 8 hours, full power (100 %) and a slow clock period (1s), the batteries last for approx. three months. With an operating time of 8 hours (e.g. from 10 a.m. to 6 p.m.), 50 % power and a slow clock period, the batteries last for approx. four months.
Configuring a location – All visitors approaching the exhibit have to walk through this magnetic field. – The magnetic field of the identifier does not overlap with the magnetic field of other identifiers Cycle To ensure that the signal reaches every visitor, you must adapt the clock period of the identifiers to the identifier site. For example, if the identifier is mounted in an area where the visitors walk through quickly, e.g. a door, the clock period must be set to a lower value.
Configuring a location If the identifier is to transmit its signal triggered by an external switch: Note: If you connect an external switch to an identifier, the power consumption rises and the lifetime of the battery drops. We therefore recommend using an external power supply for all identifiers operated via an external switch.
Configuring a location To assign all identifier settings: Click “Yes”. The settings are assigend. Adding identifiers to the identifier table Reproduction of most Events is triggered by one single identifier at the exhibit. However, particularly large exhibits or exhibits which visitors can approach from different directions require several identifiers (a maximum of 5 are possible). To add an identifier to an Event: Right-click the identifier table. The shortcut menu opens.
Configuring a location To listen to a WAV file already assigned to a Storage Event: In the “Events” table, right-click the Event to which the WAV file you want to listen to is assigned. The shortcut menu opens. Select “Play the event audio content” from the shortcut menu. The WAV file is played back via the sound card of your computer and the loudspeakers or headphones connected to it. The “Audio playback” dialog box appears.
Configuring a location Checking the configuration of a location To check whether you have configured the Events of a location correctly: In the “Location configuration” dialog box, click the button shown on the left. The “Location check” dialog box opens. If the text “Location: All required parameters have been set.” appears in green at the bottom of the dialog box, you location is configured so that all data can be transmitted.
Configuring a location Printing the configuration data of a location as an HTML document With the “Print location data in HTML format” button, you can print the following configuration data of a location as an HTML document: ! MTS data ! Event settings ! Identifier settings To print the configuration data as an HTML document: In the “Location configuration” dialog box, click the “Print location data in HTML format” button. The “Print” dialog box opens. Click the desired option button.
Adding locations Adding locations You can add locations to your project in two different ways. Besides location “0” with fixed Events, the INM can manage up to 63 locations with variable Events. 1. You can create a new location and configure it via the INM as described in the preceding chapter. 2. You can import a installation created using the ADM software (delivered with GP 3000 series units) as a location (see “Importing a location” on page 8-78). You can further edit this location using the INM.
Adding locations Click . The folder selection box opens. If necessary, create a new location folder by clicking the “New folder” button. Select the desired folder and confirm your selection. The location folder is displayed in the “Path” field. In the “ID” field, the INM suggests an ID number for the location. You can change this ID number if you wish. It is not possible to assign the same ID number to several locations.
Adding locations In the “Default settings for identifier transmitters” box, specify the default configuration for the identifiers as described under “Setting up the identifiers” on page 8-67. In the “Event type (default)” box, click the event type planned most frequently in your project. The number of possible Events of all locations with variable Events is limited by the number in the “Start ID of fixed Events” box.
Adding locations Click “OK” in the “New location” dialog box. The location is added to the project and displayed in the “Cell transmitter parameters in the locations of the project” field. The “Location configuration” dialog box opens (see “Configuring a location” on page 8-23). You can now edit the location. Caution! The location configuration is not saved until you save it manually (see “Saving a project” on page 8-21).
Adding locations If the selected ADM database has a lower number of categories than the existing project, the “Warning” dialog box is displayed. To confirm the warning: Click “OK”. File path and name are displayed in the “Database with the guidePORT installation” box. The name of the installation appears in the “Name” filed. The number of the location is shown in the “ID” box.
Adding locations If the project folder already contains a subfolder of the same name, the “Confirm” dialog box is displayed. Danger of data loss! When files are copied to other folders, all files with the same name are overwritten and the existing files are replaced by the new files. The old files are lost irrevocably and the exhibition is changed irrevocably too. Please make sure that no files with the same name are to be found in the new folder.
Adding locations The number of possible Events of all locations with variable Events is limited by the number in the “Start ID of fixed Events” box. If this number is for example set to “301”, the Event numbers 100 to 300 are available for each location with variable Events, i.e. memory spaces for 200 variable Events. If you require more memory spaces for variable Events, you can increase the number in the “Start ID of fixed Events” box. This also reduces the number of fixed Events of location “0”.
Deleting locations Deleting locations To delete a location: From the “Edit” menu, choose “Delete location” and then the location you want to delete. The “Confirmation” dialog box opens. To delete the location: Click “Yes”. The location is deleted complete with all configurations and possibly all jobs concerning the location. Note: The location has been deleted, but the data is still in the memory.
Configuring jobs Configuring jobs As the administrator, you plan the transmission of the configuration data for the updating of the cell transmitters and receivers. These planned jobs are started automatically as soon as the planned time has come. The following job types are available: ! Download job for data transmission for immediate reproduction for the stationary download to the receivers (streaming method).
Configuring jobs The details of the configuration of the job you clicked in the “Download job” field appear in the “Settings of the selected download job” field. The “Target objects” field lists the Base Station PCs and cell transmitters to be addressed by the job clicked in the “Download job” field. Job for data transmission using the Job for updating the data in the cell streaming method transmitters The cell transmitter transmitting data using the streaming method is marked in each location.
Configuring jobs In the “Download job name” field, enter an unambiguous, selfexplanatory name for the job. In the “Download type” box, define the type of job as follows: – Click “Stationary receiver data download” if data transmission via the streaming method is to be carried out for stationary receiver download. – Click “Cell transmitter data transfer for mobile receiver data update” if updating of the cell transmitters is to be carried out for mobile receiver download.
Configuring jobs executed at this time, the INM postpones the start by up to 20 minutes. If the job cannot be started within 20 minutes after the deadline because another job is still being executed, the job is never started again! In the “Transmitters” field, click the CT ID numbers of all cell transmitters transmitting data one after the other.
Configuring jobs in the “guidePort” folder. Depending on the data volume, this can take some time. If data communication between the INM and CHM software is possible, the saved EAT and MTS data are automatically transmitted to the cell transmitters and the “Information” dialog box appears. Make sure that the number of segments does not exceed 511 (see “Calculating the number of segments for stationary download in advance” on page 6-25).
Configuring jobs Editing download jobs Editing the configuration of a download job To edit the configuration of a download job: In the “Configure download jobs” dialog box or the “Download job” field, double-click the job whose configuration you want to edit. Click “Edit”. Or: On the “Pending” or “Done” tab, double-click the job whose configuration you want to edit. The “Download configuration” dialog box opens.
Configuring jobs To define the project status as the basis for updates: From the “Edit” menu, choose “Define the project status as basis for updates”. The “Confirmation” dialog box opens. Click “Yes”. The update status of the project is fixed. Removing download jobs To remove a download job for data transmission to the cell transmitters: In the “Configure download jobs” dialog box or the “Download job” field, click the job you want to remove.
Transferring identifier configurations to the PDA Transferring identifier configurations to the PDA The system files for controlling the identifiers must be transferred to a PDA. From there they are transferred one after the other to the individual identifiers in your exhibition (see “Transmitting identifier settings from the PDA to an identifier (Send Parameters)” on page 12-11). You can use ! either a 3Com PalmTop with Palm OS and HotSync 4.
Transferring identifier configurations to the PDA Select the desired memory position from the “PDA target installation” box. The PalmTop can save data records of up to three locations. If you had copied identifier system files to the selected memory position of the PalmTop at an earlier stage, the principal characteristics of the data transmitted earlier can be found in the “Target installation status since last transfer” box. Click “Prepare”. The “Information” dialog box opens.
Transferring identifier configurations to the PDA The “PDA data preparation” dialog box opens. Select the desired memory position from the “Palm target installation” box. The Pocket PC can save data records of up to three locations. If you had copied identifier system files to the selected memory position of the Pocket PC at an earlier stage, the principal characteristics of the data transmitted earlier can be found in the “Target installation status since last transfer” box. Click “Prepare”.
Changing options Changing options The “Options” command on the “Tools” menu allows you to: ! define the program start settings, ! change the Administrator password, ! control the special functions. Defining the program start settings You can configure the program so that the last project file opened will automatically be loaded on program start: Make sure that the project file to be loaded automatically on program start is loaded.
Changing options Click the “Password” tab. In the “Enter old password” field, enter the current password. In the “Enter new password” field, enter the new password. In the “Re-enter new password” field, re-enter the new password. Click “Apply”. The new password is applied.
Changing options Click the “Activate EK3200 firmware updating” check box and click “OK”. The new command “EK3200 firmware update” is added to the “Edit” menu. Make sure that your project is loaded. From the “Edit” menu, choose “Special download job for” and then “EK3200 firmware update”. The “Download configuration” dialog box opens. Configure the job as described under “Configuring a new job” on page 8-84.
Changing options The Sennheiser Customer Service requires these parameters. Once the Sennheiser Customer Service has transmitted these parameters to the receivers via the “Charger Manager” software, click “OK” in the “Information” dialog box. The firmware is updated as soon as the job is executed. Updating the alarm signal of the receivers You can update the alarm signal of the receivers by transferring new alarm audio file by means of a job.
Changing options Click the “Activate update for alarm signal” check box and click “OK”. The new command “Alarm signal update” is added to the “Edit” menu. Make sure that your project is loaded. From the “Edit” menu, choose “Special download job for” and then “Alarm signal update”. The “Download configuration” dialog box opens. Configure the job as described under “Configuring a new job” on page 8-84.
Changing options The Sennheiser Customer Service requires these parameters. Once the Sennheiser Customer Service has transmitted these parameters to the receivers via the “Charger Manager” software, click “OK” in the “Information” dialog box. The alarm signal is updated as soon as the job is executed. Updating the jingle of the receivers You can update the jingle of the receivers by transferring new audio information by means of a job.
Changing options Make sure that your project is loaded. From the “Edit” menu, choose “Special download job for” and then “Jingle update”. The “Download configuration” dialog box opens. Configure the job as described under “Configuring a new job” on page 8-84. In the “Task” box, click the button or use the tab key to navigate to the “Firmware file” field and press the F4 key. The file selection box opens. Select the audio file that you saved on your hard disk.
Changing options The Sennheiser Customer Service requires these parameters. 8-100 Once the Sennheiser Customer Service has transmitted these parameters to the receivers via the “Charger Manager” software, click “OK” in the “Information” dialog box. The jingle is updated as soon as the job is executed.
Monitoring the INM Monitoring the INM All jobs which the INM carries out on one day are recorded in a log file. If problems occurred during execution of a job, all relevant information is to be found here. Opening log files The “guidePORT \ bin \ LOG” folder contains a subfolder (e.g. “LOG-2005-01”) for each month in which jobs were executed. The INM saves the log files in these subfolders. The INM save one file per day. The file names contain the name of the installation and the date (e.g.
Day-to-day operation (Operator mode) Day-to-day operation (Operator mode) The Operator mode is used for: ! checking the project for completeness, ! deleting jobs. Checking a project for completeness To check whether you have configured the Events of all locations correctly: From the “Edit” menu, choose “Check for project completeness”. The “Project check” dialog box opens. If the text “Project: All required parameters have been set.
Day-to-day operation (Operator mode) following warning appears: Monitoring jobs The operator should monitor the execution of jobs as follows: Regularly check the jobs on the “Done” tab and make sure that “OK” is always displayed in the “Last Info” column.
Day-to-day operation (Operator mode) Displaying the version number of the INM To display the version number of the INM: From the “Help” menu, choose “About...”. The Installation Manager dialog box opens.
The “Dongle Info” dialog box The “Dongle Info” dialog box The “Dongle Info” dialog box opens automatically if the dongle is not inserted or it is not possible to establish the connection to the LMS module. It displays the up-to-date license information: ! “Address”: Network name of the computer on which the LMS software is installed. ! “Port”: TCP/IP port via which the STM communicates with the LMS module. ! “Status”: General information, for example on whether the dongle was detected.
Recommendations/Tips Recommendations/Tips Setting up a Null Event In some special cases, it can be desirable to set up a Storage Event without a content (Null Event). This is advisable when: ! For example, if you want feedback on whether the visitors pass by an area with no exhibits (park, playground, restaurant etc.) or stay there for a while, you can install an identifier which triggers a Null Event in this area. This happens unnoticed by the visitors.
Index Index Keywords in blue indicate texts from the software like menus, fields, tabs and so on. A Activate EK3200 firmware updating 8-95 Activate jingle update 8-98 Activate update for alarm signal 8-97 Add new category 8-34 Add new cell 8-44 Administrator 8-8 activating the Administrator mode 8-15 changing the password 8-93 entering the password 8-8 Alarm signal 8-96 Ant.
Index Configure download jobs 8-83 Create Palm data 8-90, 8-91 Delete location 8-82 Download job for EK3200 firmware 8-95, 8-97, 8-99 Fix the project update state 8-89 Open location 8-23 Eingang Guided Tour Event konfigurieren 8-56 Empfänger auf Führungskanal eines Mobilsenders einstellen 8-56 Entrance Event configuring 8-49 Error message in log file 8-101 when editing table rows 8-32 Event B if A 8-52 Changing the Event type 8-49 Detail 8-55 Event Info 8-30 Event table 8-29 Event with lead in 8-30 configu
Index printing the configuration data 8-74 Location 8-72 Location check 8-73 Location configuration 8-23, 8-24 Location folder 8-23 Location folder changing 8-23 Locations accepting the configuration 8-74 adding 8-75 checking the configuration 8-73 configuring 8-23 deleting 8-82 importing 8-78 opening 8-23 Log file 8-101 M Nominal volume 8-25 Menu bar 8-3 Mobile download 8-85 MTS configuring 8-38 deleting 8-40 loader value 8-40 removing 8-40 table 8-27 MTS ID 8-27 MTS parameters in cell transmitter 8-27
Index RF power 8-28, 8-42 Running 8-5 S Save configuration 8-5, 8-21 Segments 8-87 Set as default identifier 8-71 Settings of the selected download job 8-84 Site 8-28, 8-41 Special functions 8-94, 8-96, 8-98 Start 8-17, 8-68 Start ID of fixed Events increase 8-81 Start ID of fixed Events 8-10, 8-18, 8-77, 8-81 Stationary download 8-14, 8-85 Stationary receiver data download 8-14, 8-85 Status 8-5, 8-6, 8-7, 8-25 Status bar 8-4 Stop 8-17, 8-68 Storage | Live 8-28 Storage Event Assigning an audio file 8-57 c
9 The Base Station Manager (BSM) ! Runs on all Base Station PCs ! Communicates with the INM software ! Copies the system files to the connected cell transmitters ! Records all actions Contents of the chapter Before you start.................................................................................9-2 General procedure .............................................................................9-2 The BSM screen..................................................................................
Before you start Before you start Together with the INM software , the BSM software controls data exchange between the cell transmitters and the Central PC. In order that the BSM can perform its task, the cell transmitters must be connected and turned on. We also recommend linking the BSM software to the “Autostart” program group of the Base Station PC. In this case, it is then sufficient that the Base Station PC is turned on in order to be able to address the cell transmitters via the Central PC.
The BSM screen The “Update” window This window displays information on the data currently being copied to the cell transmitters. During data transmission to the cell transmitters, the status and information on the current transmission are displayed here. This information shows the planned status of the location. Note: Data transmission is triggered via the INM software at the Central PC (see “Configuring jobs” on page 8-83). You cannot transmit data to the connected cell transmitters via the BSM.
The BSM screen Searching for connected cell transmitters At start-up, the BSM software automatically searches for connected cell transmitters. The number of cell transmitters detected (e.g. ) is displayed next to the button in the “Find connected transmitters” box. The ID numbers of all connected cell transmitters (e.g. ) re displayed in the drop down list in the “Current transmitter” box.
The BSM screen Under “Global information “SR3200” ! The ID number and site of the cell transmitter ! The number and name of the location currently stored in the cell transmitter ! The location date ! The version number of the software and hardware of the cell transmitter Under “AAU0” or “AAU1”: ! Separately for each of the two connected antennas (“AAU0” or “AAU1”): – the status (“on” or “off”) and the transmitting power in mW – the RF channel – the country (“Europe” or “USA”) – the selected antennatype (“i
The BSM screen The following information is to be found in the columns of this window: Note: You can display or hide certain columns as described under “Selecting the cell transmitter status options” on page 9-7. ! “CT”: The CT ID numbers of all connected and turned on cell transmitters. ! “Timestamp”: Date and time of the last status inquiry. The status inquiry is usually carried out automatically every 10 seconds.
The BSM screen – If the cell transmitter is transmitting using antenna parameters which deviate from the database, a message such as “No ADM CT1 AAU0” appears. – If the antenna was not initialized correctly, a message such as “Error CT1 AAU0” appears. ! “Last error”: – If there is no error, “OK” appears. – If there is a serious malfunction in the unit, an error message appears on the cell transmitter display. The display flashes alternately in red and green.
The BSM screen Opening the “Service Dialog” window Some functions of BSM can only be carried out after a password check in order to prevent damage to your location. These password-protected functions are: ! Reprogramming of the antennas (Reprogram AAU) ! Resetting the cell transmitters (Reset) ! Updating of the cell transmitter firmware To carry out these functions, you have to open the “Service Dialog” window as follows: Click the icon ( ) on the title bar. The system menu opens. Click “Service”.
The BSM screen to be checked automatically during initialization, you can check the connected antennas by initializing them manually. Open the “Service dialog” window as described on page 9-8. To reinitialize all connected antennas, select “All CTs” in the “Cell transmitter selection” box; to only reinitialize the antennas of the cell transmitter selected under “Current transmitter” in the main window, select “Current selected CT” in the “Cell transmitter selection” box.
The BSM screen under “Current transmitter” in the main window, select “Current selected CT” in the “Cell transmitter selection” box. Click the “Reset” button. The cell transmitter carries out a reset. The messages in the “Cell Transmitter Status Information” window are updated. Updating the cell transmitter firmware To update the firmware of the cell transmitters, you first require the new software. This is available from Sennheiser electronic, for example via the Internet.
Index Index “Status” window 9-3 “Update” window 9-3 commands Get Status 9-4 Search 9-4 9-11
10 The Charger Manager (CHM) ! Runs on the Charger PCs ! Monitors the charging process of the rechargeable batteries and detects errors (defective rechargeable batteries, etc.) ! Allows the temporary changing of the permanently preset category ! Allows the permanent changing of the receiver presets (category and volume) ! Allows the reading of statistical data from the receivers Contents of the chapter Before you start..............................................................................
Before you start Before you start The CHM software allows you to monitor the connected chargers and to program the receivers inserted into the chargers. Before you can work with the CHM software: ! The CHM requires operational RS 485 ports. These can be the ports of an RS 485 card built in the computer or made available via an RS 232to-RS 485 interface converter.
General procedure General procedure The two access levels (Access level) The CHM is used in the following two ”access levels”: “Standard Operation” and ”Installation Administration”. In ”Standard Operation” mode: ! You do not require a password. ! You have restricted rights only. ! You mainly monitor the charging process of the rechargeable batteries of the inserted receivers and can remedy relatively small problems yourself.
The CHM screen The CHM screen The largest part of the CHM screen displays status information of the connected chargers and the inserted receivers and allows you to select chargers or receivers to program presets or read statistical data.
The CHM screen ! For displaying the version numbers of the internal receiver software and hardware (see page 10-22) ! For changing the receiver presets permanently (see page 10-19) ! For establishing the basic configuration of the CHM (see page 10-9) If you have inverted the display (see “Inverting the program display” on page 10-12), the CHM screen (in ”Installation Administration” mode) looks as follows: The “Charger Display” area The “Charger Display” area displays the status information of the i
The CHM screen A row in the “Charger Display” area corresponds to a string and, within this row, each charger is represented by an individual symbol. The symbols have the following meanings: A charger symbol shown in red: ! At least one charging compartment (slot) or one receiver inserted into the charger is defective. ! The connection to this charger is faulty. Click this string to display the individual chargers and receivers in the “Device Display” area.
The CHM screen means that there is no receiver at the relevant position. For the meanings of the different colors and symbols in the vertical boxes, see the table on page 10-8.
The CHM screen The clear text displays in the “Device” display have the following meanings: Symbol Clear text Abbreviation* Meaning “Slot empty” – The charging compartment (slot) is empty, no receiver is inserted. flashes green “Charging” slowly – The rechargeable battery in the receiver is being charged. green “Ready” – The charging process of the rechargeable battery is completed.
Preparing the CHM for operation (Setup) Preparing the CHM for operation (Setup) Before you can work with the CHM, you must first go into Setup and assign addresses to the COM ports in order to ensure that the CHM recognizes the chargers connected. You can also configure certain basic settings of the CHM in Setup. To carry out Setup: Change to ”Installation Administration” mode as described under “Changing between “Standard Operation” and “Installation Administration” mode” on page 10-19.
Preparing the CHM for operation (Setup) Assigning addresses to the strings For the CHM to be able to detect the connected chargers, addresses have to be assigned to the COM ports as follows: Make sure that all chargers are connected to the COM ports of your RS 485 card(s) and are turned on. Look in the Windows Control Panel to find out which COM port numbers belong to your RS 485 card. Note: On most Windows PCs, the COM ports 1 to 4 are assigned to other interfaces.
Preparing the CHM for operation (Setup) 2. Service statistics data can only be read out manually (see “Reading out statistical data manually” on page 10-23). To specify how the statistical data are to be read out for analysis via the STM: Open Setup as described under “Preparing the CHM for operation (Setup)” on page 10-9. In the ”Rx Statistics readout” box, click the ”manual” option button to read out the data manually.
Preparing the CHM for operation (Setup) Make sure that this port number is also set in the VPR software (see “Configuring communication with the CHM” on page 15-25). Note: If you work with the VPR software, you can only configure the units using the VPR. In this case, you must run the CHM software in the background. Inverting the program display You can invert the display of the strings and chargers on the CHM screen. This allows you to adjust the CHM screen to the actual arrangement of your chargers.
Preparing the CHM for operation (Setup) Changing the password You require a password in order to change to ”Installation Administration” mode. At delivery, the default password to be found on page 49 of the documentation supplied with your system software CD is valid. To prevent illicit access, you should change this password immediately: Open Setup as described under “Preparing the CHM for operation (Setup)” on page 10-9. Click the “New Password” button. The “New Security Key” dialog box opens.
Operating the CHM in “Standard Operation” mode Operating the CHM in “Standard Operation” mode When you start the program, the CHM is automatically in ”Standard Operation” mode. To change to ”Installation Administration” mode, see “Changing between “Standard Operation” and “Installation Administration” mode” on page 10-19. All functions available in “Standard Operation” mode are also available in “Installation Administration” mode.
Operating the CHM in “Standard Operation” mode Connecting or removing chargers If chargers are newly connected or removed during operation, the CHM only detects these chargers with a delay and displays this change on the CHM screen only after approx. 2.5 seconds. The “Restart String” command serves to detect undetected chargers after elimination of a communication error or a defective cable.
Operating the CHM in “Standard Operation” mode To print the error list, click “Print”. The “Print” dialog box of the operating system opens. To close the “Errorlist” dialog box, click “Close”. Closing the CHM There are five ways to close the CHM: Click the “Close” button. Click the software icon , on the title bar. The system menu opens. Click “Close”. Double-click the software icon Click the close button ⌧ on the title bar. Press the key combination ALT + F4. .
Operating the CHM in “Standard Operation” mode Parameter Factory Who can change the parameter? preset to Visitor: No “Standard Operation” mode: No RF channel “01” “Installation Administration” mode: Yes (see “Changing the receiver presets permanently” on page 10-19) Visitor: No Guided Tour none “Standard Operation” mode: Only for the duration of a single tour (see this chapter) “Installation Administration” mode: Only for the duration of a single tour (see this chapter) You can change the following pa
Operating the CHM in “Standard Operation” mode 10-18 From the “Category” drop down list, select the number of the category you want to assign to the selected receivers. Alternatively, from the “Guide” drop down list, select the guided tour you want to assign to the selected receivers or instead select “No Guide” in order to remove the assignment of a receiver to a guided tour. Confirm your selection with “OK”. The selected receivers are then programmed to the new values.
Operating the CHM in “Installation Administration” mode Operating the CHM in “Installation Administration” mode Changing between “Standard Operation” and “Installation Administration” mode When you start the program, the CHM is automatically in ”Standard Operation” mode. To change to ”Installation Administration” mode: Click the program symbol ( The system menu opens. Click “Access Level”. The ”Access Level” dialog box opens.
Operating the CHM in “Installation Administration” mode In ”Standard Operation” mode, this preset category can be changed for the duration of a visitor tour as described under “Changing the receiver presets temporarily” on page 10-16. When these receivers are inserted into a charging compartment, they are reset to the fixed preset category (and the fixed preset volume and RF channel). To avoid confusion, we recommend that you clearly and permanently mark the preset categories onto the receivers.
Operating the CHM in “Installation Administration” mode Displaying the receiver presets (Get Settings) You can display the settings you have programmed into the EK 3200 receivers in a straightforward table and export this table. Insert all EK 3200 receivers whose settings you want to display into the charging compartments of a charger. Select these receivers as described under “Selecting strings, chargers or devices” on page 10-14. The selected receivers are highlighted in dark blu.
Operating the CHM in “Installation Administration” mode To save or export this table: Click the “Export” or “Save” button. The “Save” dialog box opens. Specify the file name under which the table is to be saved and the folder in which it is to be stored. If you deactivated the “Use MS Excel® for Export” check box in the “Setup” dialog box, the table is saved in HTML format.
Operating the CHM in “Installation Administration” mode Reading out statistical data manually While visitors are moving through the exhibition with their receivers, the receivers collect statistical data. There are two different types of statistical data: 1. Statistical data for analysis via the STM: This statistical data is always collected automatically.
Operating the CHM in “Installation Administration” mode Or: All statistical data is deleted from the toroidal-core memories of the selected receivers. Preparing stationary download Before stationary download can be carried out, all receivers must be prepared for it.
Operating the CHM in “Installation Administration” mode Make sure of the following during stationary download: – All receivers in the CHM software must be marked with a yellow LED symbol. – The red LEDs of all receivers must be lit up permanently. – The green LEDs of all receivers must be flashing. Once stationary download is complete: – All receivers turn off. – All receivers in the CHM software are marked with a green LED symbol (or a red one if there are any problems).
Operating the CHM in “Installation Administration” mode are setting up portable transmitters for a project in another country, select “other”. Click “OK”. The maximum transmitting power of the portable transmitters is set. Displaying the country code of the portable transmitters (Get Settings) You can display the country code you have programmed into the portable transmitters in a straightforward table and export this table.
Index Index Device 10-7 String 10-7 Battery Error 10-8 Setup 10-9 Category preset changing permanently 10-19 Slot empty 10-8 Charger Manager (CHM) 10-1 “Charger Display” area 10-5 “Receiver Display” area 10-6 “Selection” box 10-4, 10-7 displaying the error list 10-15 selecting strings, chargers, receivers 10-14 Chargers assigning addresses to strings 10-10 Slot/Rx Error 10-8 Stationary download 10-24 Statistical data automatic readout 10-10 deleting 10-23 manual readout 10-10, 10-23 Storage Events d
Operating the CHM in the “System Setup & Configuration” mode Operating the CHM in the “System Setup & Configuration” mode This chapter contains special information on the “System Setup & Configuration” mode of the CHM software and is exclusively intended for Sennheiser Customer Service. General information on the “Standard Operation” and “Installation Administration” modes of the CHM software is to be found in the system manual from page 10-1 onwards.
Operating the CHM in the “System Setup & Configuration” mode For updating the jingle, the alarm signal and the firmware in the receivers (see page 11-42) and for updating the Storage Event audio data in the receivers (see page 10-24 of the system manual). For reading out the statistics files manually (no difference to the “Installation Administration” mode). For displaying the version numbers of the internal receiver software and hardware (no difference to the “Installation Administration” mode).
Operating the CHM in the “System Setup & Configuration” mode Changing the receiver settings To change the receiver settings: Insert all receivers whose settings you want to change into the charging compartment of a charger. Select these receivers as described under “Selecting strings, chargers or devices” on page 10-14 of the system manual. The selected receivers are highlighted in dark blue. Click the ”RX Config” button. The ”Receiver Configuration” dialog box opens.
Operating the CHM in the “System Setup & Configuration” mode Note: All entries you make in this dialog box are stored permanently. Exception: The setting under ”Power Off after Charger” (see page 11-34) is always deactivated after being executed once. Changing the category default setting “Default Category” is used for presetting the category (see “Changing the receiver presets permanently” on page 10-19 of the system manual).
Operating the CHM in the “System Setup & Configuration” mode Activate the desired setting under ”Default Location ID”: – select “1” to “63” if you want the selected receivers to be used mainly or exclusively in a certain location. In this case, enter the number of the location here. If you specify a “Default Location” here, you do not need to configure a “Location Entrance” System Event identifier for this location.
Operating the CHM in the “System Setup & Configuration” mode Enter the RF channels assigned to the MTS in the dummy location under “Explicit Announcement Channels”. Configuring the alarm signals of the EK 3200 receiver You can enable or disable the alarm signal. You can also set the volume and the duration of the alarm signal. Activate the desired setting under ”Alarm Signal”: – Select “disable” if you do not want to use an alarm signal.
Operating the CHM in the “System Setup & Configuration” mode Caution! When the receiver is off, the alarm signal is off too. The receiver can even be turned off if the alarm signal has just been triggered. This disables the theft protection. For this reason, we recommend deactivating this function in installations with an alarm signal.
Operating the CHM in the “System Setup & Configuration” mode Under it, add a line with the content “No.-Name” for each guided tour. This consists of the following: – “No.”: for the two-figure number of the RF channel of the portable transmitter, for example “07” or “91” (see page 18-9). – “-”: the hyphen is necessary, and it must not be preceded or followed by a space. – “Name”: for the name of the guided tour.
Operating the CHM in the “System Setup & Configuration” mode Column Meaning DefCh Number of the RF channel permanently assigned to the receiver Loc Number of the location permanently assigned to the receiver Inst Number of the installation permanently assigned to the receiver ANM Announcement status (”X”: ”enable”, ”-”: ”disable”) AnCh1 Number of the first RF channel for announcements in location ”0” AnCh2 Number of the second RF channel for announcements in location ”0” AnCh3 Number of the th
Operating the CHM in the “System Setup & Configuration” mode The presets which you select in the “Transmitter Configuration” dialog box do not become effective until you click the “OK” button! The “Cancel” buttons allows you to exit the dialog box without taking over any changes. The “Receiver” button allows you to change back to the “Receiver Configuration” dialog box. The “Get Settings” button allows you to display the settings programmed into the portable transmitters (see page 11-41).
Operating the CHM in the “System Setup & Configuration” mode switched to the RF channel of his portable transmitter until the guided tour is finished. – “Permanent Exit: enable”: The guide can permanently finish the guided tour as described under “Finishing a guided tour” on page 5-22. Use this preset if, after the guided tour, the visitors are to have the opportunity to listen to the Events belonging to the exhibition. – “Permanent Exit: disable”: The guide cannot finish the guided tour.
Operating the CHM in the “System Setup & Configuration” mode Presetting the sensitivity of the microphone input and the line input You can preset the sensitivity of the microphone input and the line input in order to optimally adjust the portable transmitter for example to the microphone used. However, the guide can change both settings at any time as described under “Adjusting the sensitivity of the microphone input” on page 5-19 and “Adjusting the sensitivity of the line input” on page 5-19.
Operating the CHM in the “System Setup & Configuration” mode Presetting portable transmitters for guided tours Activate the desired setting under “Guided Tour”: – “Guided Tour: enable”: Use this setting to preset portable transmitters for guided tours. – “Guided Tour: disable”: Use this setting to exclude portable transmitters from guided tours. – “Tour Mode: temporary”: Use this setting to preset portable transmitters for one individual guided tour only.
Operating the CHM in the “System Setup & Configuration” mode Column Meaning TempExt Status of the temporary tour interruption (”X”: ”enable”, ”-”: ”disable”) PermExit Status of the permanent tour interruption (”X”: ”enable”, ”-”: ”disable”) ExitTimeOut Max.
Operating the CHM in the “System Setup & Configuration” mode To update the jingle, select “Update Jingle” from the “Type” dropdown list; to update the alarm signal, select “Update Alarm Signal” instead. The “Channel” dropdown list appears To update the firmware, select “Update EK3x00 Firmware” from the “Type” dropdown list. Four “Version” dropdown lists and the “Channel” dropdown list appear. Leave this dialog box open.
Operating the CHM in the “System Setup & Configuration” mode For a special download job, enter the following into the “Download Configuration” dialog box of the INM: 쐃 A name for the special download (e.g. “20060731 EK Jingle Update”) 쐇 The Ct ID number of the cell transmitter which is to transmit the data An antenna whose signal can reach all receivers in the chargers must be connected to this cell transmitter.
Operating the CHM in the “System Setup & Configuration” mode The “Information” dialog box shows the following parameters: ! the number of the RF channel used to transmit the data In the “Download Channel” line and ! (in the case of the special download job “Firmware Transmission” only) the firmware version number in the “Firmware Version” line.
Operating the CHM in the “System Setup & Configuration” mode 11-46 Click the “Transmitter” button. The “Transmitter Update” dialog box opens. Click “Open” and select the firmware file with the file extension “hex” which you saved on the Central PC. The version number of the firmware is displayed in the “Version” field. Click “Start”. The firmware is transmitted to the selected portable transmitters.
12 The Identifier Control (IDC) ! Runs on a PDA (either PalmTop or Pocket PC) ! Serves to set up the identifiers Contents of the chapter Before you start.............................................................................. 12-2 General procedure .......................................................................... 12-4 The screen ....................................................................................... 12-5 The menus of the PDA software .........................................
Before you start Before you start Before programming the identifiers of your exhibition via your PDA, please ensure the following: ! Your PDA must be equipped with the correct operating system: – PalmTop: OS version 3.50 to 4.x – Pocket PC: Microsoft Windows Mobile (version 1.0 CE) ! Before installing the software on the Central PC, the synchronization software should be installed on the PDA: – PalmTop: HotSync 4.
Before you start On the “Connections” tab, tap “Beam”. The infrared communication setting is displayed. Activate the “Receive all incoming beams” check box and then tap “OK”. On the “Connections” tab: Deactivate the “Receive all incoming beams” check box and then tap “OK”.
General procedure General procedure You use the IDC PDA software to set up the identifiers of your exhibition. ! First, make sure that your Events are completely configured (see “Checking a project for completeness” on page 8-102). ! Connect the PDA cradle (docking station) to your Central PC or laptop (see PDA manual).
The screen The screen Starting the software After you have installed the IDC software on the PDA, you can start the software as follows: If you are using a PalmTop: Tap the icon. The software starts. You can continue working with the software at the point where you stopped. If you are using a Pocket PC: Tap “Start”, “Programs” and “Guideport” one after the other. The software starts. The menu bar The Tapping the and software. button is located on the menu bar.
The screen Selecting a location (Installation) To select an installation stored in your PDA: Tap the “ ” after . The location selection menu opens. All locations stored in your PDA are displayed. Tap the name of the location you want to open. The Events of the last selected cell of this location are displayed. Selecting a cell (Cell) To select a cell in the current location: Tap the “ ” after . The cell selection menu opens.
The menus of the PDA software The menus of the PDA software You can control all functions of the software via the , , and menus. You can open these menus by tapping the “Guideport” button. In the PalmTop software, the four menus are next to each other on the top margin of the display. This type of display is shown in this manual. In the Windows Mobile software, these menus are to be found one below the other.
The menus of the PDA software The next cell that agrees with the search specification is then displayed. Repeat until the cell you are looking for is displayed. The “Event” menu Searching for an Event (Search, Find next) You can search for the name and number of an Event in a location. To search for an Event: Choose from the menu. The “Search Event” dialog box opens. Enter the number of the Event and choose or enter the name of the Event and choose .
The menus of the PDA software To edit the identifier settings: In the display area, tap the Event whose identifier settings you want to edit. Choose from the menu. The settings of the selected identifier are displayed. Tap one of the “ ” symbols or the value of the setting you want to edit. The corresponding menu opens and you can select another value. The new value is stored when you choose .
The menus of the PDA software The “Identifier” menu The menu allows you to transmit the system files to an identifier, check and set the internal clock of the identifiers and activate or deactivate the standby mode of the identifiers. Reading the current identifier data (Read Parameters) On the PDA, you can display the parameters currently stored in the identifier and compare them with the parameters stored in the PDA. Note: You can edit these parameters and then copy them back to the identifier.
The menus of the PDA software Transmitting identifier settings from the PDA to an identifier (Send Parameters) The “Send Parameters” command allows you to set up an identifier. The settings created via the INM software or edited on the PDA are transmitted to the identifier. In the display area, tap the Event whose parameters you want to transmit to the identifier. Point the infra-read panel of the PDA at the infra-red panel of the desired identifier.
The menus of the PDA software Choose from the menu. “Setting time” is displayed in the “Identifier” window. The internal clock of the identifier is synchronized with the clock of the PDA. “Time was successfully set” is displayed in the “Identifier” window. Note: If no data connection to the identifier is established within 8 seconds, an error message appears. Setting an identifier to standby mode (Standby on) You can set individual identifiers to standby mode.
The menus of the PDA software Transmitting System Events from the PDA to identifiers When the PDA data is transmitted from the Central PC to the PDA, the INM software automatically generates the cell O named “System functions” (see the screenhsot shown on the left). This cell includes the System Events allowing you to set up identifiers for switching between categories, downloading the variable Events of a location or turning the alarm on and off.
The menus of the PDA software Triggering the download of the variable Events of a location (“Location entrance” System Event ) You have preset the receivers in your exhibition to a certain location via the CHM software (see “Changing the receiver presets permanently” on page 10-19). The IDC software allows you to program identifiers with the “Location entrance” System Event so that the receivers’ preset location is changed.
The menus of the PDA software Note! The sound of the alarm signal can be changed via the INM software as described under “Updating the alarm signal of the receivers” on page 8-96. To program an identifier so that it triggers the alarm signal for all receivers entering its magnetic field: Open the cell 0 “System functions” as described on page 12-6. The System Events are displayed. In the display area, tap the number or name of the “Alarm on” System Event.
The menus of the PDA software 2. You can position an identifier which triggers the System Event with the ID number 97. If the receivers participating in the guided tour receive the signal from this identifier during a tour interruption, Event reproduction is stopped automatically. 3.
Index Index Alarm 12-14 Download of the variable Events of a location 12-14 Identifier reading data 12-10 set up via PalmTop 12-11 time checking 12-11 setting 12-11 Identifier Control (IDC) 12-1 Location entrance 12-14 PalmTop searching for an Event 12-8 setting up an identifier 12-11 Parameters transmitting 12-11 Selecting a cell 12-6 Selecting a location 12-6 Switching over of the category 12-13 System Event 12-13 Alarm Off 12-14 Alarm On 12-14 Cat 12-13 Location entrance 12-14 Transmitting parameters 12
13 The Statistics Manager (STM) ! Typically runs on the Central PC ! Collects, evaluates and displays statistical data concerning the visitors to your exhibition and the exhibits Contents of the chapter Before you start.............................................................................. 13-2 General procedure .......................................................................... 13-3 The STM screen ...............................................................................
Before you start Before you start The Statistics Manager helps you to analyze how interested your visitors are and how attractive the exhibits turn out to be. It can also help you to optimize the technical quality of your exhibition (for example duration of reproduction and volume of the Events, reliable reception, overlapping of Events, etc.).
General procedure Caution! It is absolutely necessary to comply with the rules and regulations valid in your country for recording and passing on statistical data. General procedure Automatic data recording When a visitor has completed his tour, his receiver is reinserted into the charging compartment of one of the chargers. If automatic reading of statistical data is activated in the CHM software, the CHM then reads the tour data.
General procedure – Was reproduction of the Event terminated or repeated by the user, or was the volume changed? – Was the transmission of Storage Events started by antennas to the receivers (download) or by playing back intros? Visitor list 2. Visitor-related statistics (visitor list) allow you to examine the following: – How many visitors came to your exhibition on a certain day? – To which category did they belong? Timing list 3.
General procedure Starting the STM software To start the STM software: Double-click the program icon on the desktop or click “STM” in the “Start\Programs\guidePORT” menu. The STM program window opens. If the dongle is not inserted or communication with the LMS module does not work, the “Dongle Information” dialog box also opens (see page 16-1). Note: Do not open the STM several times at once – not even on different computers.
The STM screen The STM screen The STM screen consists of: ! The title bar providing the usual Windows functions, ! The menu bar with five menus – “File”, “Edit”, “Collectors”, “View” and “Help”, ! The tool bar with 16 buttons (see also page 13-7), ! The display of the project and the working directory, ! The “Work List” field (see alsopage 13-7) which includes an overview of all actions carried out or planned and which belong to the currently open project, ! The “Detail List” field (see also page 13-8
The STM screen The 16 buttons on the tool bar The tool bar contains the following buttons: Button Function Button Function Open Installation (see page 13-9) View Event List (see page 13-23) Open Default Values (see page 13-10) View Visitor List (see page 13-29) Save Default Values (see page 13-10) View Timing List (see page 13-34) Open Statistics File (see page 13-10) View Group List (see page 13-38) Edit Default Values (see page 13-11) Update Work List (see page 13-43) Edit Collectors (see p
The STM screen ! The “STM Collector List” folder displays the SMC modules selected and their status (see also “Establishing the connection to the SMC modules on the Charger PCs” on page 13-13). ! The “Job List” folder displays all jobs you set up. The “Detail List” field The “Detail List” field displays a detailed, step-by-step protocol (with date and time) of the action clicked or last performed in the “Work List” window. ! Steps completed successfully are marked by this symbol.
The STM menus The STM menus The “File” menu The commands in the “File” menu allow you to open and save project files (*.xml) installation databases (*.mdb), statistical data and preset statistics settings (defaults). Opening a project In order for statistical data to be related to the Events, you must first open the current project file (*.xml) created via the INM software or the installation database (*.mdb) created via the ADM software.
The STM menus Loading saved statistics If you have already created and saved statistics, you can display them as follows: Click “Open Statistics File” in the “File” menu, or click the “Open Statistics File” button in the tool bar. The “Open Statistics File” file selection box opens. Select a statistics file (*.htm) and click “Open”. The “Open Statistics File” window opens.
The STM menus Enter a name and click “Save”. The default file is saved in the XML format. The display of the working directory changes appropriately, and the planned and already performs actions of the working directory are displayed in the “Work List” and “Detail List” fields. Closing the program To close the STM: Click “Quit” in the “File” menu, or click the button in the title bar.
The STM menus you specified under “Pause”, the pause time is considered as being above average (more than 100 %), and if they need less time, the pause time is considered as being below average (lower than 100 %). Percentages and bar graphs concerning the “Pause” only appear in the statistics if you specified more than 0 seconds under “Pause”. – “RTA Playing Time (sec)” (from 10 seconds to several minutes depending on the average duration of Live Event reproduction) is the average duration of a Live Event.
The STM menus Event – an intro or the Event data were transmitted from an antenna to the receivers. In the “Show” area, you determine how the statistical data is displayed. – If you click the “Percentages” checkbox, you add a percentage to specific statistics. – If you click the “Bar Graphs” checkbox, you add a bar graph to specific statistics. Reading out and processing statistical data only works reliably if the internal software ! matches the EK 3000 receiver, version 1.2.1.
The STM menus The “Statistic Manager Collector List” window opens and indicates the status of the last connection to those Charger PCs to which a connection was already established. “OK” means: The last connection was properly ended. “Unknown Status” means: No previous connection has been established. “Connection Error” means: The last connection attempt failed. The Charger PC was either switched off or the SMC software was not installed or started.
The STM menus Changing the default TCP/IP port of an SMC module If, after installation of the SMC module on a Charger PC, the SMC icon appears with a red X ( ) on the Windows task bar, the default TCP/IP port 31543 is already occupied by another program. In this case, change the TCP/IP port as follows: On the Charger PC: Close the SMC module of the Charger PC in question by right-clicking the SMC icon on the Windows task bar and then click “Close Collector”.
The STM menus Enter the same TCP/IP port number which you entered in the GP_SMC.INI file in the “Port” field of the selected Charger PC. To test the new TCP/IP port, click the “Connect” button. The status of the TCP/IP connection is displayed in the status line. If the TCP/IP connection functions without problems, click “OK”. Setting up jobs To create statistics so that they recur automatically, set up a job. There are five types of jobs: Five job types 1.
The STM menus Automatic repetition Jobs are Events which recur automatically. For example, once a “One Month” job has been carried out, the period is adapted automatically and the job is repeated one month later. “One Week” are repeated the next week and “One Day” jobs the next day. “Select Date” jobs are also automatically repeated. They always take the number of days which you selected into account, and the periods included always link up without gaps.
The STM menus Click the desired job in the “Type of Job” group: – If you select “Event”, the automatic creation of an “Event List” is programmed. – If you select “Visitor”, the automatic creation of an “Visitor List” is programmed. – If you select “Timing”, the automatic creation of an “Timing List” is programmed. – If you select “Group”, the automatic creation of an “Group List” is programmed.
The STM menus In the “From” calendar list field, click the first day whose tour data is to be taken into account in the job. The selected day is shown in blue. The current date is shown in red. To select a different month, click the arrow buttons on the top left or top right of the calendar list field. If you set up a “Download Statistics” job, you can also preselect the time.
The STM menus To check the tour data from the selected period: Click “Check Installation”. The “Checking Installation” window opens. The tour data of the selected period is searched.
The STM menus Saving the job Once you have selected the type of job (page 13-17), selected the period (page 13-18), defined the scope of the statistics (page 13-19) and clicked “OK”, a file selection box appears. To save the job: Enter a file name and a path for the job in the file selection box and click “Save”. The statistics are later also saved under this name. The file name will be expanded to ensure that new statistics do not overwrite already saved ones.
The STM menus Changing a job To change the properties of a job: 13-22 Click “Jobs” in the “Edit” menu. The “Statistics Manager Job List” window opens. Click the job whose properties you want to change. Click the “Edit” button. A window to create the job opens. Change the desired properties of the job and click “OK”. Save the job.
The STM menus The “Collectors” menu The “Download Statistics Files” command on the “Collectors” menu allows you to manually start transmission of the current tour data from the selected Charger PCs to the Central PC so that the STM can create statistics from it. Manually transmitting the tour data from the Charger PCs to the Central PC To collect the current tour data from the Charger PCs manually: Caution! Make sure that all Charger PCs are connected to the network correctly and switched on.
The STM menus To create an “Event List” manually: Click “Event List” in the “View” menu, or click the “View Event List” button in the tool bar. The “Creating Events Statistics” window opens. In the “Time” box, select the period to be taken into account in the statistics as follows: 13-24 In the “From” calendar list field, click the first day for which the tour data is to be taken into account. The selected day is shown in blue. The current date is shown in red.
The STM menus The “Checking Installation” window opens. The tour data of the selected period is searched and then displayed.
The STM menus Once you have selected the period and clicked “OK”, the “Showing Statistics” window appears. The header of the “Showing Statistics” window provides the following information: ! “Inst. ID” or “Loc. ID”: ID number of the project or location ! “Database” or “Location”: Name of the ADM installation or the INM project ! “From”: The first day for which tour data is taken into account in the statistics. ! “To”: The last day for which tour data is taken into account in the statistics.
The STM menus In the “Contacts” column: ! “Count”: Number of visitors who heard the Event in the specified period. If visitors hear the same Event several times, this will be ignored, so the number can never exceed the total number of tours (“Tours” in the header of the “Showing Statistics” window). ! “%”: Percentage of visitors who heard the Event in the specified period. 100 % corresponds to the total number of visitors (“Tours” in the header) in the specified period.
The STM menus ! “Bar Graph”: Only appears if the “Pause” selected in the defaults is larger than 0 s (see “Editing the defaults” on page 13-11). Illustrates the percentage of the average time which passes between the end of reproduction and the beginning of the next Event via a bar graph. The length of this bar visualizes the visitor interest or distance to the next Event. Long bars indicate high interest or long distance.
The STM menus came into range of a different identifier or a new Event number was entered on the 16 key receiver. ! “No Play”: The number of times that this Event is not played back at all although the receiver entered the magnetic field of the identifier in question.
The STM menus Select the period to be taken into account in the statistics as follows: In the “From” calendar list field, click the first day for which the tour data is to be taken into account. The selected day is shown in blue. The current date is shown in red. To select a different month, click the arrow buttons on the top left or top right of the calendar list field.
The STM menus than 1.2.1.8 or EK 3200 receivers with a software version less than 0.1.1.0, and therefore problems in evaluating the statistical data could occur. To take all tour data available (including external data) for the selected period into account in the statistics, click the “All Data” check box. If you want to exclude certain information, deactivate the “All Data” check box and then select the information to be taken into account from the information list below it.
The STM menus In the “Day” column: ! The statistics include a line for each day of the selected period. In the “Tours” column: ! “Count”: The number of tours that ended in the relevant period. A tour begins as soon as a receiver is removed from the charger and ends when it is returned to the charger. ! “%”: The percentage of tours compared to the total number The example shows: On Sunday 08/10/08, 800 tours were registered. That is 53.
The STM menus – If visitors hear at least two Events after a guided tour, this is counted separately – in the category that was preset before issuing the device. ! “%”: The percentage of triggered categories on the relevant day compared to the detected categories in the overall period. The example indicates: On Sunday 08/10/08, 973 categories and guided tours were triggered. That is 54.6 % of the total 1716 categories that were triggered from 08/04/08 to 08/10/08.
The STM menus ! “%”: The percentage of the category compared to all triggered categories on the relevant day. The example indicates: On Sunday, a total of 973 categories were triggered (see also “All Categories” column), this corresponds with 100%. The “English” category was triggered 762 times on Sunday, which corresponds to 81.32%. The remaining percents apply to the “German” category (0.75%) as well as guided tours (17.93%, see also “guided” column).
The STM menus If you want to first check the tour data from the selected period, click “Check Installation”. The “Checking Installation” window opens. The tour data of the selected period is searched and then displayed.
The STM menus Once you have selected the period and clicked “OK”, the “Showing Statistics” window appears. The header of the “Showing Statistics” window provides the following information: ! “Inst. ID” or “Loc.
The STM menus In the “Tours” column: ! “Count”: The number of tours ended in this period. A tour begins as soon as a receiver is removed from the charger and ends when it is returned to the charger. ! “%”: The percentage of tours ended in this period. The example indicates: 35.51% of all tours that were completed from 08/04/2008 to 08/10/2008 lasted longer than 1½ and less than 2 hours. ! “Bar Graph”: Illustrates the percentage via a bar graph.
The STM menus ! “Bar Graph”: Illustrates the percentage via a bar graph. The columns of categories: The following columns each relate to the category which was set by the VPR software module before a receiver was issued to a visitor (in the example: “english” and “german”). ... ! “Detected”: The number of tours during which each of the categories were triggered, and which were ended during this period. The example indicates: Most of the visitors listened to the “English” category.
The STM menus Select the period to be taken into account in the statistics as follows: In the “From” calendar list field, click the first day for which the tour data is to be taken into account. The selected day is shown in blue. The current date is shown in red. To select a different month, click the arrow buttons on the top left or top right of the calendar list field.
The STM menus than 1.2.1.8 or EK 3200 receivers with a software version less than 0.1.1.0, and therefore problems in evaluating the statistical data could occur. To take all tour data available (including external data) for the selected period into account in the statistics, click the “All Data” check box. If you want to exclude certain information, deactivate the “All Data” check box and then select the information to be taken into account from the information list below it.
The STM menus In the “Group” column: ! The list of the groups that were in the exhibit during the relevant time. You enter these groups yourself using the VPR software module, as describe in “Creating and editing visitor groups” on page 15-17. There are two types of groups. – without a tour guide in the example, only the “Travel Tour” group, a closed group from a travel company – with a tour guide (using a mobile transmitter) in the example, all the groups except “Travel Tour”.
The STM menus The example indicates: The tour guide “Guide 1” guided 124 people in the relevant period. ! “%”: The percentage of tours that took place in guided groups. ! “Bar Graph”: Illustrates the percentage via a bar graph. ! “Average min”: The average duration of the whole tour – guided tour plus possible further stay in the exhibit – in minutes and seconds. The example indicates: The visitors that participated in the “Guide 1” group tours stayed in the exhibit an average of 138 minutes and 8 seconds.
The STM menus Saving or exporting statistics If Microsoft® Excel is installed, the “Open Excel” button appears in each statistic. Click “Open Excel”. The statistics are saved in a temporary HTML file and then automatically opened in Microsoft® Excel. You can now process and save the statistics. If Microsoft® Excel is not installed, the “Open Excel” button is not displayed. To save your statistics anyway: Click the “Save As” button. The file selection box opens. Select “Statistics File (*.
The STM menus Displaying the license Information The “Dongle Information” dialog box opens automatically and displays the up-to-date license information in the following cases: ! The dongle is not inserted ! The TCP/IP connection to the LMS module does not function To display the license information manually: 13-44 From the “Help” menu, choose “Dongle” or click the “Dongle Information” button ( ) on the tool bar. The “Dongle Information” dialog box opens (see page 16-1).
Index Index Keywords that refer to texts of the software interface (menus, fields, tabs, etc.) are shown in blue. About 13-43 All Categories 13-32, 13-37 Collectors 13-13 Contacts 13-27 Day 13-32 Defaults Bar Graphs 13-13 Check Inst.
14 The Announcement Manager (ANM) ! Typically runs on the Central PC ! Serves to create, edit, manage and transmit announcements Contents of the chapter Before you start.............................................................................. 14-2 General Procedure .......................................................................... 14-5 The ANM screen .............................................................................. 14-8 Configuring the ANM (Administrator mode) ...................
Before you start Before you start The Announcement Manager allows you to cut into your exhibition during operation. As soon as you transmit an announcement, certain Storage and/or Live Events are faded out and the visitors hear the announcement instead. Like Live Events, announcements are transmitted by certain cell transmitters. Caution! As soon as a cell transmitter transmits an announcement, it can transmit neither Storage nor Live Events.
Before you start ! For the ANM to transmit announcements, there must be a functioning network connection to the Base Station PCs and the cell transmitters must be connected to your Base Station PCs via USB and turned on. ! The ANM only works with the SR 3200-2 cell transmitters! Making announcements or executing scheduled jobs Announcements are made in the form of jobs. There are two types of jobs: ! Immediate jobs: These are created spontaneously and executed immediately.
Before you start Administrator and operator The ANM is used in two different modes.
General Procedure General Procedure The ANM allows you to do the following: The administrator creates a plan Before you start working with the ANM, please clarify the following: ! Which announcements do you want to transmit at certain times? You require audio files for time-controlled announcements (file format: *.wav, sampling rate: 16 kHz, resolution: 16 bits, channels: mono).
Preparing location “0” for announcements Preparing location “0” for announcements In location “0”, you have no cell structure with its own cell transmitters and antennas for each cell. If, in addition, you have no Live Events in location “0”, there is possibly only one single antenna which you use for stationary download. With only one single antenna, it is usually difficult to transmit in the whole location “0” as the range is limited.
Preparing location “0” for announcements Example: This ensures that the four additional antennas are constantly ready for announcements. Use the CHM in “System Setup & Configuration” mode to set the same four RF channels which you assigned to the four additional cell transmitters via the INM software module. This ensures that all receivers constantly check these four channels for announcements.
The ANM screen The ANM screen The ANM screen in Administrator mode: The ANM screen in Operator mode: 14-8
The ANM screen The ANM screen consists of: ! the title bar providing the usual Windows functions, ! the menu bar with the four menus “File”, “Configure”, “Tools” and “Help”, ! the toolbar with the 11 buttons (see “The eleven buttons on the toolbar” on page 14-10), (some buttons are not active in Operator mode) ! the “Job description” field which displays a detailed description of the jobs in Administrator mode (see “The “Job description” field” on page 14-11), ! the three tabs “Pending”, “Cyclic” and “Do
The ANM screen The eleven buttons on the toolbar The toolbar contains the following buttons: Button Function Button Function Create new announcement configuration (see page 14-15) Record audio recordings (see page 14-39) Load announcement configuration (see page 14-16) New immediate announcement (see page 14-39) Save announcement configuration (see page 14-17) Define scheduled jobs (see page 14-30) Configure areas (see page 14-18) Options (see page 14-33 to page 14-33) Configure category groups
The ANM screen – If the job is waiting to be executed, “Idle” is displayed. – If the job has been carrie d out , “OK” is displayed. – If the job has not been carried, for example because certain cell transmitters were not switched on or antennas were not connected, “Error” is displayed. If you right-click a job on one of the three tabs “Pending”, “Cyclic” or “Done”, the shortcut menu opens. The commands on the shortcut menu allow you to add, change or delete jobs etc.
The ANM screen – The “Status” column displays “OK” if the cell transmitter does not report any errors. In the opposite case, the error description of the cell transmitter is displayed. If errors occurred during execution of the job, the description of the problem is displayed here.
Starting the ANM Starting the ANM When you start the Announcement Manager, the “Log on window” dialog box appears. You first have to log on before you can work with the ANM. To log on as “Operator”: Click the “Operator” option button. Click “Close”. The “Log on window” dialog box closes. You can now work with the ANM. You have the rights assigned to you by the administrator. To log on as “Administrator”: Click the “Administrator” option button. The “Password” field appears.
Configuring the ANM (Administrator mode) Configuring the ANM (Administrator mode) The Administrator mode is used for: ! creating, editing and saving announcement configuration data, i.e.: – defining areas (see “Defining areas” on page 14-18), – defining category groups (see “Defining category groups” on page 14-19), – defining call targets (see “Defining call targets” on page 14-21).
Configuring the ANM (Administrator mode) To change back to Operator mode: From the “Tools” menu, choose “Administrator”. The tick in front of “Administrator” on the “Tools” menu disappears. All menus and buttons on the toolbar for which the operator has no rights are deactivated. Working with announcement configuration files All configuration settings and jobs are saved in an announcement configuration file (file format *.xml).
Configuring the ANM (Administrator mode) a name for the announcement configuration file in the “Announcement configuration” field. You can change this name if desired. Click “OK”. The file is created. File path and name of the selected project (*.mdb or *.xml) appear in the status bar. The ANM is now ready to define the areas, category groups, call targets and audio recordings. If you want to configure announcements for a project file (*.
Configuring the ANM (Administrator mode) Check the announcement configuration and adapt it to the changes of the project file. Please pay attention to the following: – missing cell transmitters – new cell transmitters – modified categories – modified cells Saving an announcement configuration file To save an announcement configuration file: From the “File” menu, choose “Save” or click the “Save announcement configuration” button ( ) on the toolbar. The file is saved in the project folder.
Configuring the ANM (Administrator mode) Defining areas Areas are used for transmitting announcements to certain places in your exhibition. Areas consist of one or several cells. The largest possible area comprises all cells in your location. To define areas: From the “Configure” menu, choose “Areas” or click the “Configure areas” button ( ) on the toolbar. The “Configure areas” dialog box appears.
Configuring the ANM (Administrator mode) In the “Available cells” field, click the individual cells you want to add to the desired area one after the other and click the button after each one. Alternatively, you can double-click the cells. The selected cells are moved to the “Selected Cells” field. In the “Area name” field, enter an unambiguous, self-explanatory name. Every ANM user must be able to see straight away from this name which area it refers to. Click “OK”.
Configuring the ANM (Administrator mode) The “Configure category groups” dialog box appears. A list of all catagory groups already defined is displayed on the lefthand side of the “Configure category groups” dialog box. If you click one of these category groups, a list of the categories belonging to the clicked category group appears under “Selected categories” on the right-hand side of the dialog box. To add a new category group: 14-20 Click the “Add” button.
Configuring the ANM (Administrator mode) In the “Name of the category group” field, enter an unambiguous, selfexplanatory name. Every ANM user must be able to see straight away from this name which category group it refers to. Click “OK”. The area is added to the list of category groups in the “Configure category groups” field. To edit category groups which have already been defined: Note: You can no longer edit category groups that have already been assigned as a target address in a job.
Configuring the ANM (Administrator mode) Note: To define the call targets, you require a location plan of all cell transmitters in your exhibition showing the numbers of the cell transmitters (CT IDs). To define the call targets: Make sure that all required areas and category groups have already been defined. From the “Configure” menu, choose “Call targets” or click the “Configure call target” button ( ) on the toolbar. The “Configure call targets” dialog box appears.
Configuring the ANM (Administrator mode) The “Define call targets” dialog box appears.
Configuring the ANM (Administrator mode) If you configure call targets in location “0”, skip the following step: In the “Cell Transmitter MTS” field, click the cell transmitter/MTS which is to transmit the announcements in this cell and then click the button. Alternatively, you can double-click the cell transmitters. The selected cell transmitter/MTS appears in the “Cells” field next to the name of the cell.
Configuring the ANM (Administrator mode) Recording announcements with a microphone and saving them To record announcements yourself using a microphone: From the “Configure” menu, choose “Audio recordings” or click the “Record audio recordings” button ( ) on the toolbar. The “Configure audio recordings” dialog box appears. A list of pre-recorded or imported announcements appears on the lefthand side of the “Configure audio recordings” dialog box.
Configuring the ANM (Administrator mode) Click the “Audio recording via sound card” tab. From the “Source” drop down list, select the channel of your sound card which you want to record.
Configuring the ANM (Administrator mode) Make sure that the “Level” control is set so that – even during the loudest passages of the entire recording – the level display for the left and right channel barely reaches the “0°dB” marking (yellow area). If the level display exceeds the level of 0 dB (red area) for longer than fractions of a section, your recording will sound distorted. For this reason, you should readjust the “Level” control and repeat the recording.
Configuring the ANM (Administrator mode) the language of the announcement. The names can have a maximum of 50 characters. From the “Configure” menu, choose “Audio recordings” or click the “Record audio recordings” button ( ) on the toolbar. The “Configure audio recordings” dialog box appears. 14-28 Add the desired announcement by clicking “Add”. The “Create/import audio recordings” dialog box appears. Click the “Audio from existing file” tab. Click the button and select the *.
Configuring the ANM (Administrator mode) connected loudspeakers. The “Audio spectrum” area displays the audio signal of the file. To end playback, click the Stop button Click “OK”. Your recording is added to the list in the “Configure audio recordings” dialog box. .
Configuring the ANM (Administrator mode) Configuring scheduled jobs As the administrator, you can configure time-controlled announcements. These scheduled jobs are executed automatically as soon as the scheduled time arrives. Three steps are required to configure scheduled jobs: 1. You select an announcement. You can also transmit silence instead of an announcement. 2. You select a call target. 3. You configure the schedule.
Configuring the ANM (Administrator mode) To transmit silence instead of an announcement: Click the “Silence” tab. In the “Maximum duration” field, click the hours, minutes and seconds one after the other and enter the duration of the silence to be transmitted in hours, minutes and seconds. You can also increase or decrease the hours, minutes and seconds using the arrow buttons.
Configuring the ANM (Administrator mode) In the calendar list field, click the day on which the job is to be executed for the first time. The selected day is highlighted in blue. The current date is highlighted in red. To select a different month, click the arrow buttons on the top left or top right of the calendar list field. In the “Time” field, click the hours and minutes one after the other and enter the hour and minute at which the job is to be transmitted for the first time.
Configuring the ANM (Administrator mode) Changing options The “Options” command on the “Tools” menu allows you to: ! define the rights of the operator, ! specify whether the announcement configuration file that was last open will automatically open each time you start the program, ! change the password, ! specify whether each announcement is to be automatically preceded by a jingle.
Configuring the ANM (Administrator mode) – “Modify existing jobs”: Allows the operator to modify the jobs on the “Pending”, “Cyclic” and “Done” tabs (e.g. to modify the schedule). – “Activate/deactivate jobs”: Allows the operator to deactivate the jobs on the “Pending” and “Cyclic” tabs, so that they are temporarily not executed, or to activate them again.
Configuring the ANM (Administrator mode) “Announcement configuration file” field. Neither of the file paths can be edited. To open the announcement configuration file automatically when the program is started, click the “Load configuration file automatically when application is started” check box. In the “Options” dialog box, click “OK”. The ANM is configured for program start as specified. Changing the password You need the password in order to change from Operator mode to Administrator mode.
Configuring the ANM (Administrator mode) 14-36 Click the “Jingle” tab. Click the “Jingle will be played with every announcement” check box. In the “Options” dialog box, click “OK”. All announcements are automatically preceded by the jingle.
Monitoring the ANM Monitoring the ANM All jobs which the ANM carries out on one day are recorded in a log file. If problems occurred during execution of a job, all relevant information is to be found here. Opening log files The “guidePORT\bin\LOG” folder contains a subfolder (e.g. “LOG2005-01”) for each month in which jobs were executed. The ANM saves the log files in these subfolders. For every day one file is saved. The file names contain the name of the location and the date (e.g.
Monitoring the ANM ! The name of the jobs as displayed on the tabs ! The name of the announcement (the name of the audio file or “Silence”) ! “OK” for jobs executed without errors, otherwise “Error” If errors occurred during execution of a job, lines are added providing information on the status of each cell transmitter addressed during execution of the job, for example: 8/16/20042:10:20 PMImmediate_2:10:20 PMoutofcontrol Error "BS_PC01""Ct596231":Antenna not connected.
Day-to-day operation (Operator mode) Day-to-day operation (Operator mode) The Operator mode is used for: ! monitoring the jobs ! transmitting immediate announcements Recording and transmitting an immediate announcement To make an immediate announcement, you have to do the following: 1. You record the announcement (or select a pre-recorded announcement). 2. You transmit the selected announcement.
Day-to-day operation (Operator mode) Click “Add”. The “Create/import audio recordings” dialog box appears. Click the “Audio recording via sound card” tab. From the “Source” drop down list, select the channel of your sound card which you want to record.
Day-to-day operation (Operator mode) Click the Record button and speak the announcement into the microphone or start playback of the unit connected to the sound card. The “Progress” bar and the “Playing time (s)” display indicate the progress of the recording. The “Channel recording level” display shows the current signal level separately for the left and right channel.
Day-to-day operation (Operator mode) Click “OK”. Your recording is added to the list in the “Configure audio recordings” dialog box. To transmit the immediate announcement: Point to “New call” on the “Configure” menu and then click “Immediate job: new” or click the “New immediate announcement” button ( ) on the toolbar. The “Immediate announcement” dialog box appears.
Day-to-day operation (Operator mode) Monitoring the jobs The operator should monitor the execution of jobs as follows: Regularly check the jobs on the “Done” tab and make sure that “OK” is always displayed in the “Last Info” column. If “Error” is displayed or the warning shown below appears, the announcement was not transmitted as planned! Note: If you click a job in Administrator mode, a detailed description of the jobs and any problems occurred during execution appear in the “Description” field.
Day-to-day operation (Operator mode) Using the online Help To get online Help on the ANM: From the “Help” menu, choose “Content”. The online Help opens. Displaying the version number of the ANM To display the version number of the ANM: From the “Help” menu, choose “About”. The Info window opens.
Index Index Announcement areas defining 14-18 call target defining 14-21 category groups defining 14-19 Announcement configuration file 14-15 opening 14-16 saving 14-17 Announcement Manager 14-1 Administrator 14-14 commands About 14-44 Administrator 14-14 Areas 14-18 Audio recordings 14-25, 14-28 Call targets 14-22 Category groups 14-19 Close 14-17 New 14-15 Open 14-16 Save 14-17 jobs editing 14-43 monitoring 14-43 Operator 14-39 defining the Operator rights 14-33 Announcements immediate announcements reco
15 The Visitor Profiler (VPR) ! Typically runs on the Charger PC ! Serves to configure the receivers before they are handed out to the visitors ! Serves to configure the portable transmitter and the receivers participating in a guided tour Contents of the chapter Before you start.............................................................................. 15-2 General procedure .......................................................................... 15-3 The VPR screen ..................................
Before you start Before you start The VPR software allows you to configure receivers and portable transmitters before handing them out to the visitors. You can make sure that every visitor gets the receiver he requires, configured for the correct category and the desired guided tour with a guide. You can operate the software in two different ways: ! via a touch-sensitive monitor (touch screen), by pressing the relevant buttons on the touch screen, ! and via mouse and keyboard.
General procedure General procedure The two access modes The VPR can be used in two different modes. In Administrator mode: ! you need a password, ! you need a keyboard, ! you can set up the VPR for your project (Setup), ! you can configure receivers, ! you can configure portable transmitters, ! you can permanently combine several receivers with a portable transmitter to form a guided tour, ! you can permanently set receivers to a certain category.
General procedure The guide can temporarily remove receivers from the visitor group at any time in order to allow the visitors to hear certain Events specified by the guide. Permanently assigning units to a visitor group The receivers and the portable transmitter permanently stay in the same visitor group – even if they are inserted into a charger after completion of the guided tour. These permanent visitor groups are always the same size and always have the same portable transmitter.
The VPR screen The VPR screen The VPR screen in Administrator mode In Administrator mode, the VPR screen consists of: ! The title bar providing the usual Windows functions The title bar displays the name of the current project. The project is specified in Administrator mode (see “Creating a configuration” on page 15-9). ! The menu bar ! The status bar The status bar displays the project file and the current access mode.
The VPR screen The VPR screen in Operator mode The title, menu and status bar are missing in Operator mode. ! “Hand guidePORT out” button: for setting the desired category of individual or several receivers ! “Group Hand guidePORT out” button: for configuring receivers and possibly also a portable transmitter for a visitor group, e.g.
Starting the VPR Starting the VPR CAUTION! Receivers and portable transmitter not ready for handing out as program start takes too long! Once you have started the VPR, it queries all units one after the other via a network connection to the CHM – and thus to the chargers with the inserted receivers and portable transmitters. Depending on your number of receivers and portable transmitters, this query can take a long time (approx. 45 minutes for 1,000 units).
Starting the VPR Note: The password is given on page 7-18. You can change this password as described on page 15-24. Click “OK”. The “Log on window” dialog box closes and the VPR starts in Administrator mode. The title bar and the menu bar are visible. In the “Tools” menu, a tick appears in front of “Administrator”. The configuration of the last project opened is loaded automatically.
Preparing the VPR for operation (Setup) Preparing the VPR for operation (Setup) Configuring communication with the CHM For communication with the portable transmitters and receivers, the VPR requires a network connection to the CHM. Both software modules are delivered with a preset which works in most computer networks without any further configuration.
Preparing the VPR for operation (Setup) In the “File” menu, click “New” or press the key combination Ctrl + N. The “New VPR configuration” dialog box opens. Note: The “Open”, “Save” and “Save As” commands on the “File” menu allow you to open, edit and save an existing configuration. 15-10 Click the button, click your project file and then “Open”. The file name of the selected project appears in the “Project with the guidePORT installation” box.
Operating the VPR in Operator mode Operating the VPR in Operator mode In Operator mode, you can: ! set receivers to the desired category before handing them out to the visitors (see page 15-11), ! set receivers to the desired category and hand them out to a visitor group – if necessary in conjunction with a portable transmitter, e.g. for a guided tour (see page 15-13), ! create and configure new visitor groups (see page 15-17), ! change the configuration of existing visitor groups (see page 15-18).
Operating the VPR in Operator mode Note: You can cancel the category assignment whenever you wish by pressing “Cancel”. Press the button for the desired category. The selected category is highlighted in blue. The “Next” button becomes active. Note: You can scroll through the list of categories by pressing the arrow keys on the right-hand margin. Step 2: Entering the number of receivers Press “Next”. The numeric input box appears. Enter the desired number of receivers using the numeric buttons.
Operating the VPR in Operator mode The “handout check” window appears. The “handout check” window displays the number of configured receivers which are now ready for handing out. Step 3: Handing out the receivers Remove all receivers with an active green READY LED from the chargers and hand them out to the visitors. Each time you remove a receiver with an active green READY LED from a charger, the number of receivers displayed is reduced by one.
Operating the VPR in Operator mode Step 1: Selecting the visitor group Make sure that enough receivers with a fully charged rechargeable battery are inserted into the chargers. Press “Group Hand guidePORT out”. The group selection appears. Note: You can cancel the configuration of the visitor group whenever you wish by pressing “Cancel”. Press the button for the desired visitor group. The selected visitor group is highlighted in blue. The “Next” button becomes active.
Operating the VPR in Operator mode Step 3: Entering the number of receivers Press “Next”. The numeric input box appears. Enter the desired number of receivers using the numeric buttons. You can add up to 999 receivers to a visitor group at once. The number entered is displayed. The “Next” button becomes active. Press “Next”. The progress bar appears. The selected number of receivers is configured with the desired category. The READY LED of the configured receivers lights up green.
Operating the VPR in Operator mode Press “Next”. If you have configured a group with a guide, the list of guides appears (see Step 4). If this is not the case, continue reading from Step 5. Step 4: Changing the guide (only for groups with a configured guide) You can now change the guide assigned to the visitor group as follows: In the list of guides, press the desired guide in order to assign a personalized portable transmitter.
Operating the VPR in Operator mode If you want to add more receivers (e.g. with a different category setting), press “Yes”. The category selection appears. Continue as described under “Step 2: Selecting the category” on page 15-14. Creating and editing visitor groups The “Define new group” button allows you to create a visitor group in three steps. Here you can specify: ! the name of the visitor group, ! whether a guide is assigned to the visitor group or not.
Operating the VPR in Operator mode Note: If you make a mistake, you can delete the characters you have entered up to now by pressing “Clear” or delete the last character entered by pressing the “%” button. Step 2: Selecting a guide Press “Next”. The guide query appears. If you want to create a visitor group for guided tours with a guide, press “Guided”; if you want to create a visitor group for normal tours to the exhibition without a guide, press “Not Guided”. Press “Next”.
Operating the VPR in Operator mode Step 1: Selecting a group Press “Edit group”. The group selection appears. Note: You can cancel the change made to the visitor group at any time by pressing “Cancel”. Press the button for the desired visitor group. The selected visitor group is highlighted in blue. The “Next” button becomes active. Note: You can scroll through the list of visitor groups by pressing the arrow buttons on the right-hand margin. Step 2: Selecting the change option Press “Next”.
Operating the VPR in Operator mode If you want to delete a visitor group, press “Delete group”. A safety query appears. Press “Yes”. The visitor group is deleted. A summary appears. Press “Next”. The standard VPR screen appears and the VPR is ready for the next operation. Note: “Set guide” is only displayed if a guide is not yet assigned to the visitor group. If you want to add a guide to a visitor group afterwards, press “Set guide”. The guide is added.
Operating the VPR in Operator mode Exiting the VPR CAUTION! Receivers and portable transmitter not ready for handing out as program start takes too long! Once you have started the VPR, it queries all units one after the other via a network connection to the CHM – and thus to the chargers with the inserted receivers and portable transmitters. Depending on your number of receivers and portable transmitters, this query can take a long time (approx. 45 minutes for 1,000 units).
Operating the VPR in Administrator mode Operating the VPR in Administrator mode Note: In order to be able to operate the VPR in Administrator mode, a keyboard and if possible a mouse must be connected to the computer! Starting the Administrator mode Press the “Administrator log in” button. The “Administrator logging on” dialog box opens. Enter the current password into the field and press “OK”. The Administrator mode starts. The title bar and the menu bar appear.
Operating the VPR in Administrator mode Each line in the table corresponds to a portable transmitter: – The “RF channel” column displays the RF channels already set via which the portable transmitters transmit. – The “SK 3200 serial number” column displays the serial numbers of all portable transmitters which are currently available. – The “Guide” column displays the names of the personalised portable transmitters.
Operating the VPR in Administrator mode be used as in the Windows Explorer). The lines appear highlighted in blue. Right-click one of the lines highlighted in blue. The shortcut menu opens. In the shortcut menu, click “Program selected personalised tour guide transmitters”. A progress bar appears. All selected portable transmitters are configured as shown in the table. Once configuration has been completed successfully, a tick appears in the “Programmed” column.
Operating the VPR in Administrator mode Note: If the password you selected should not work due to damaged software, it is automatically reset to the default password and the message “No password found” appears. Configuring communication with the CHM For communication with the portable transmitters and receivers, the VPR requires a network connection to the CHM. To configure the network connection: From the “Tools” menu, choose “Options”. The “Options” dialog box appears. Click the “CHM server” tab.
Operating the VPR in Administrator mode Calling up the online help To call up the online help in Administrator mode: Press the F1 key. Or: In the “Help” menu, click “Help”. The online help appears. Displaying the program version 15-26 In the “Help” menu, click “About...”. The program version is displayed.
List of VPR messages List of VPR messages The VPR outputs information on the operating state and on any errors in a semitransparent window which is always uppermost on the desktop. Message Meaning In order to communicate with the portable transmitters and receivers, the VPR requires a network connection to the CHM software. If you close the CHM or turn off the Charger PC, this communication is no longer possible and the error message shown on the left appears.
Index Index Access mode 15-3 Administrator 15-3 Administrator mode 15-3 Charger PC 15-2, 15-9 CHM 15-9 Configuration 15-9 Define new group 15-17 Edit group 15-18 Group Hand guidePORT out 15-14 Hand guidePORT out 15-11 Mode 15-3 network connection 15-2 Operator 15-3 Operator mode 15-3 Password 15-7 Portable transmitter assigning the RF channel 15-23 entering the name of the guide 15-23 Setup 15-9 Touch screen 15-2 Visistor group adding a guide afterwards 15-20 Visitor group 15-3 assigning units permanently
16 The License Manager Server (LMS) ! Runs on the Central PC ! Serves for communication with the dongle Contents of the chapter Changing the standard TCP/IP port of the LMS module ........... 16-2 Changing the network name ........................................................ 16-3 Checking the network name and the TCP/IP port ..................... 16-3 Closing the “Dongle Information” dialog box ............................
Changing the standard TCP/IP port of the LMS module Changing the standard TCP/IP port of the LMS module If – after installation of the LMS module – the LMS icon appears with a red cross ( ) on the Windows task bar, the default TCP/IP port 31345 is already occupied by another program. In this case, change the TCP/IP port as follows: Close the LMS module by right-clicking the LMS icon on the Windows task bar and then click “Close LMS”. Use the Windows editor to open the GP_LMS.
Changing the network name Changing the network name The network name defines the PC in whose USB port the dongle is inserted and on which the LMS module is installed. To define a new PC in your network, you can change this network name as follows: In the “Dongle Information” dialog box, click the “Edit” button. In the “Address” field, enter the correct network name of the PC to which the dongle is connected. Insert the dongle into a free USB port of the corresponding PC.
17 Maintenance and Care Please observe the information given in this chapter in order to ensure reliable operation of your system. Contents of the chapter Cleaning the units .......................................................................... 17-2 Replacing batteries/rechargeable batteries .............................. 17-2 Problem solving.............................................................................. 17-2 Customer Service .............................................................
Cleaning the units Cleaning the units Always keep your units clean! ! Use a dry or slightly damp cloth to clean the surfaces of the units. ! Never use cleansing agents, solvents, abrasive cleaners, alcohol or turps! ! Use a vacuum cleaner with a soft brush attachment to clean the charging compartments of dust and small parts which have fallen in. Replacing batteries/rechargeable batteries Identifiers can be powered by internal batteries or via an external DC supply.
Problem solving No data transmission: The cell transmitter does not transmits data to the connected antennas and the antennas do not transmit a signal: Check the “AAU OUT” connections and the cable connections to the active antennas as well as the “MTS IN” and “MTS OUT” connections on the antennas: the plugs must be connected properly to the sockets! Check the addressing switches of the connected active antennas. One antenna must transmit the MTS “1” and the other must transmit the MTS “2”.
Customer Service Chargers Not operational Communication problems Problems in charging the rechargeable batteries Error messages of the CHM The red operation LED does not light up. The charger is not operational: Check the voltage supply (mains cable and mains socket) and set the mains switch “POWER” to position “I”. Have an electronics expert check whether the (non-self-healing SMD) charger fuse has triggered (e.g. due to a short-circuit) and have it soldered out and replaced.
Extended periods of disuse Extended periods of disuse If you do not use your units for long periods of time: Remove the batteries from the unused identifiers or turn off the external voltage supply of the unused identifiers. Turn off all unused units with mains connection and disconnect them from the mains. Keep all units in a dry, sufficiently ventilated place at room temperature.
18 Specifications Contents of the chapter Overall system ................................................................................ 18-2 Algorithm of audio data compression......................................... 18-2 GP EK 3202 receiver ....................................................................... 18-3 Headphones .................................................................................... 18-5 GP SR 3200-2 cell transmitter ......................................................
Overall system Overall system Characteristic quantities and restrictions of a Events per Categories per Cells per project: system: max. 900 project: max. 31 project: max. 255 Events per cell: max. 127 MTS per category and cell: up to 4 using the automatic reloading process Storage Events per MTS: 10 minutes 39 seconds audio data Algorithm of audio data compression The Sennheiser libraries: • ogg.dll • vorbis.dll • vorbisenc.dll • vorbisfile.dll • in_vorbis.
GP EK 3202 receiver GP EK 3202 receiver Digital diversity receiver, available as 4-key, receiver with detail key or 16key receiver. Standard unit: Cat. No. 500538: 4-key receiver (GP EK 3202-4-1) Extended units: Cat. No. 500539: Receiver with detail key (EK 3202-5-1) Cat. No. 500537: 16-key receiver (GP EK 3202-0-1) Operating elements: membrane keyboard with volume control, stop and repeat function Housing: rugged, impact-resistant plastic housing Dimensions: 113 x 65 x 30 mm (incl.
GP EK 3202 receiver Headphone output: Frequency response: 40 Hz – 14 kHz ± 3 dB (A) for Live Events 40 Hz – 7 kHz ± 3 dB (A) for Storage Events Power: > 20 mW at 2 x 16 Ω THD: typ. 0.5 % with Live Events S/N ratio: ≥ 70 dB (A) Sennheiser electronic GmbH & Co. KG declare that these units comply with the applicable EU standards and regulations.
Headphones Headphones Headphones for connection to the receiver, available in different mono and stereo versions and with your exhibition logo printed on them. GP 30 stereo headphones: GP 03 stereo clip-on earphones: GP 03-M mono clip-on earhone: Cat. No. 005255: dynamic stereo headphones (GP 30) Cat. No. 005225: dynamic stereo clip-on earphones (GP 03) Cat. No.
GP SR 3200-2 cell transmitter GP SR 3200-2 cell transmitter Cat. No. 500193: GP SR 3200-2 twin cell transmitter Housing: metal housing Dimensions (W/H/D): 19" (483 mm) x 1 U (42 mm) x 248 mm Weight: approx. 3.100 g Temperature range: 0 °C to +50 °C Power supply: 100 – 240 V AC 50 – 60 Hz Max. current consumption:≤ 200 mA at 100 V ≤ 100 mA at 230 V Interfaces per transmitter unit: Audio input: 8 x ¼" (6.
Portable transmitter Portable transmitter General Electrical characteristics Temperature range: –10 °C to +50 °C Weight (incl. rechargeable batteries: approx. 180 g Firmware update: possible via “Charger Manager” software Power supply: built-in NiMH rechargeable battery pack with two AA size cells, 1.2 V, 2100 mAh Max. current consumption:220 mA RF characteristics Microphone connection Typ. operating time: approx. 8 hrs Charging time of rechargeable batteries: approx.
Portable transmitter Charger connection 4-pin connector strip: Charging the rechargeable batteries For communication with the “Charger Manager” and “Visitor Profiler” software modules via the charger Antenn connection 1 x 1-pin coaxial Lemo Type approvals Area USA: Canada: Conformity FCC-Part 15, 15.
RF channels RF channels The following 94 RF channels are available and can be assigned to the individual antennas via the INM software. CAUTION! Reception interference due to wrong RF channels! The assignment of RF channels depends to a great extent on your exhibition rooms or grounds. The correct choice of the RF channels is very important in order to avoid interference. Within one cell, we strongly recommend using the following eight channels: 1, 7, 17, 25, 45, 57, 79, 93.
GP AM 3000 active antenna GP AM 3000 active antenna The active antenna transmits an MTS in the ISM band. RF characteristics: Connections: Cat. No. 004899: GP AM 3200 active antenna Dimensions: 114 mm x 31 mm x 76 mm (without holder) Weight: approx. 148 g Temperature range: –10 °C to +55 °C Addressing switch: recessed head screw for selecting the MTS MTS 0: address “0” MTS 1: address “1” other addresses are not defined Frequency range: adjustable from 2.4 – 2.
GP ID 3200 identifier GP ID 3200 identifier Identifier for controlling the Events. Cat. No. 500896: identifier for indoor use (GP ID 3200-IN) Cat. No. 500897: identifier for outdoor installation or use in humid environments (GP ID 3200-OUT) Dimensions: GP ID 3200-IN: 140 mm x 106 mm x 38 mm GP ID 3200-OUT: 130 mm x 130 mm x 52 mm Weight: GP ID 3200-IN: approx. 300 g (without batteries) GP ID 3200-OUT: approx.
GP L 3200 charger GP L 3200 charger Charger for the rechargeable batteries of ten GP EK 3200 or EK 3202 receivers. Cat. No. 500893: charger for ten receivers (GP L 3200-10) Dimensions: 503 mm x 134 mm x 82 mm Weight: approx. 3880 g Mounting: can be mounted vertically when screwed onto a base (cable connections pointing upwards) Charging compartments: for ten GP EK 3200 or EK 3202 Units per string: a string with a max.
Software Software Software for managing and controlling a “SYS” system software: system. Cat. No.
Accessories Replacement part: Communication cable: for connecting cell transmitters to antennas, 100 MHz Ethernet, category 5, 4 x 2 Twisted Pair with screened RJ 45 plugs, length: ≤ 100 m Cat. No. 005288: Data cable: for connecting a charger to a computer, 10 m, 9-pin, connectors: sub-D socket and RJ 11 plug Cat. No. 005287: Data cable: for connecting two chargers, 0.5 m, 9-pin, connectors: MMJ plug and RJ 11 plug Cat. No. 005290: RS 485 card: PCI, ( Cat. No.
19 Glossary Important terms and abbreviations Contents of the chapter B if A Event...................................................................................... 19-2 Category .......................................................................................... 19-3 Cell .................................................................................................... 19-3 Detail Event.....................................................................................
Glossary B if A Event This Storage Event has two different sets of audio information: audio information “B1” and audio information “B2”. The receiver starts reproduction of audio information “B1” when: ! either the receiver enters the magnetic field of the identifier at the corresponding exhibit “B” or ! the three-figure Event number of the corresponding Event “B” is entered via the 16-key receiver. ! The audio information “B2” is not reproduced.
Glossary Category An organizational unit of the system with regard to content. The Events for an exhibit can be offered in parallel in different versions, for example in different languages or in various degrees of detail. A location can consist of a maximum of 31 categories. For each cell, the Storage Events belonging to a category can comprise a maximum of 4 MTS with audio data lasting for approx. 40 min. Cell A spatial organizational unit in the system.
Glossary Guided Tour A tour guide leads a group of visitors through the exhibition. In this case, the visitors do not hear the Storage and Live Events but the tour guide, who uses a portable transmitter. For this purpose it is necessary to set the receivers participating in the guided tour to the RF channel of the portable transmitter.
Glossary Mobile download The audio information is transmitted constantly in small portions via a large number of cell transmitters and antennas. As soon as a visitor enters the range of an antenna with his receiver, the receiver can download this audio information. The receivers store the audio information transmitted in this way until the next mobile download, i.e. the audio information is variable. A mobile download usually only takes a few minutes.
Glossary A receiver stores the variable Storage Events of locations “1” to “63”: ! when it enters the magnetic field of the Entrance Event identifier of the cell in question, ! when it enters the magnetic field of any identifier belonging to the same cell, ! when the three-figure Event ID of any Event belonging to the same cell is entered via the 16-key receiver.
! Visitors can attend the exhibition in a guided or unguided group configured with the VPR or CHM before returning their receivers and leaving the exhibition. ! Visitors can also begin their tour in a group with a guided tour and then listen to Events afterwards Redirection You can take over the RF channel of an Entrance Event “Guided Tour” from another category. As a result, receivers of several categories are switched to the RF channel of the same portable transmitter by the same identifier.
Sennheiser electronic GmbH & Co. KG Am Labor 1 30900 Wedemark, Germany www.sennheiser.com Printed in Germany Publ.
