Warranty

Sennheiser USA Warranty
MANUFACTURER'S LIMITED PRODUCT WARRANTY STATEMENT (US)
The service policies and warranty statements on this page are relevant for all Sennheiser products
and Sennheiser distributed brands. Sennheiser Electronic Corporation (referred to as SEC or
Sennheiser for the duration of this document) warrants to the original purchaser that the product
purchased will be free of defects related to manufacturing, parts, materials, and workmanship
under normal and accepted use. Conditions under which the manufacturer's limited product
warranty statement is no longer valid can be found below. Sennheiser offers a worldwide
warranty on its products though it is strongly encouraged that all warranty returns be sent to the
customer's local Sennheiser Authorized Service Center.
This limited product warranty is SEC's only warranty and the customer's only remedy concerning
the product. All other representations, warranties or conditions, expressed or implied, written or
oral, including but not limited to any warranties or guarantees of merchantability, fitness for a
particular purpose, or non-infringement, are expressly excluded. As a result, except as set forth in
the previous and following paragraphs, the product is sold "as-is" and the customer is assuming
the entire risk as to the product's suitability to their needs, its quality and its performance.
 Sennheiser Products: 2 Years
 Wired Evolution Products: 10 Years
 Aviation Products: 2, 3, 5, or 10 Years (Depending on product model)
 Neumann Products: 2 Year
 K-Array: 1 Year
 Refurbished Products (Like New): Carry the standard warranty**
 Products listed as Very Good carry a 90 Day Warranty
** Remanufactured product warranties are only valid when purchased from an authorized
Sennheiser reseller. Excludes any remanufactured Headphone, TeleCom Headset, or Bluetooth®
product, which carry a 90-day warranty. Out of warranty TeleCom headset replacements have a
1 year warranty.
WARRANTY ELIGIBILITY STATEMENT
In order to be considered eligible for repair or replacement under warranty, included with the
repair item(s) must be a valid bill of sale (please see below for more information) from an
authorized Sennheiser retailer detailing the following information:
Retailer's Name
 Original Date of Purchase
 Model or SKU number of the Product Purchased
 Failure to supply a bill of sale with all of the required information will result in denial of
warranty repair or replacement.
 For a list of authorized Sennheiser dealers please visit our website at http://en-
us.sennheiser.com/dealer-locator.