SDW 5000 Series User Guide
Table Of Contents
- Package contents
- Product overview
- Connecting the base station
- Connecting the base station to the mains power supply
- Pairing and charging the headset before first use
- Connecting the base station to a fixed line phone – SDW 5 BS only
- Connecting the base station to a computer
- Connecting the base station to Bluetooth devices – BTD 800 USB only
- Reconnecting/disconnecting Bluetooth
- Connecting an optional USB headset or speakerphone
- Connecting an optional busy light
- Assembling and wearing the headset SDW 10 HS
- Adjusting and wearing the headset SDW 30 HS | SDW 60 HS
- Labeling the headset
- Configuring the headset system
- Setting up and using the headset
- Making calls using the headset system
- Preparing calls - initial settings
- Selecting audio source – fixed line phone/ computer/ mobile phone
- Making a call
- Accepting/rejecting a call
- Transferring calls to connected devices
- Ending a call
- Redialing
- Putting a single active call on hold
- Managing multiple calls - two calls from two audio sources
- Setting up conference call
- Using the dictation mode
- Listening to music using the headset
- Using the motion sensor
- Charging the headset and storing the headset system
- Sharing a workplace
- Cleaning and maintaining the headset system
- If a problem occurs ...
- Specifications
SDW 5000 series headset system
MAKING CALLS USING THE HEADSET SYSTEM35
Making a call
+44 1234
Put on the headset.
Press the hook button on the headset OR
touch the icon on your base station to:
– Computer
: launch your softphone
– Desk phone
: activate the dial tone*
– Mobile phone
: initiate voice assistant
Dial the desired number or choose your contact
The connection is established.
The base station LED / / lights up blue.
* For undetectable phones without call control (Manual mode, see page 26):
Touch the icon to manually establish a link to the desk phone. A second touch will close the link and allows to
operate calls on other audio sources ( / ).
Accepting/rejecting a call
You hear a ringing in the headset, on the base station*, desk phone* or mobile phone* (*if enabled).
The base station LED
/ / flashes blue.
1
CLICK!
2
Accept a call*
Accept the call via the audio source OR
Press the hook button on the headset OR
Touch the icon / / of the flashing LED.
The connection is established. The LED stops flashing
and is fixed blue.
Reject a call
Press the icon / / of the flashing LED for
1 second OR
Press the hook button on the headset for 1 second.
The voice prompt “Call rejected“ is announced. The
LED stops flashing and is fixed white.
While the SDW headset is docked for charging, the call can be accepted via the connected Bluetooth/USB
headset or speakerphone.
*For automatic answering functionality, enable “Auto Hook” (see page 27) or motion sensor (see page 45).
i