SDW 5000 Series User Guide
Table Of Contents
- Package contents
- Product overview
- Connecting the base station
- Connecting the base station to the mains power supply
- Pairing and charging the headset before first use
- Connecting the base station to a fixed line phone – SDW 5 BS only
- Connecting the base station to a computer
- Connecting the base station to Bluetooth devices – BTD 800 USB only
- Reconnecting/disconnecting Bluetooth
- Connecting an optional USB headset or speakerphone
- Connecting an optional busy light
- Assembling and wearing the headset SDW 10 HS
- Adjusting and wearing the headset SDW 30 HS | SDW 60 HS
- Labeling the headset
- Configuring the headset system
- Setting up and using the headset
- Making calls using the headset system
- Preparing calls - initial settings
- Selecting audio source – fixed line phone/ computer/ mobile phone
- Making a call
- Accepting/rejecting a call
- Transferring calls to connected devices
- Ending a call
- Redialing
- Putting a single active call on hold
- Managing multiple calls - two calls from two audio sources
- Setting up conference call
- Using the dictation mode
- Listening to music using the headset
- Using the motion sensor
- Charging the headset and storing the headset system
- Sharing a workplace
- Cleaning and maintaining the headset system
- If a problem occurs ...
- Specifications
SDW 5000 series headset system
CLEANING AND MAINTAINING THE HEADSET SYSTEM50
Replacing/removing the headset‘s rechargeable battery
CAUTION
Danger of damage to the product!
During the warranty period, the rechargeable battery must only be replaced by an authorized Sennheiser service
center, otherwise the warranty will be null and void.
Contact your Sennheiser service center if the rechargeable battery needs to be replaced. To find a Sennheiser
service partner in your country, visit www.sennheiser.com.
Outside the warranty period, the rechargeable battery may be replaced or removed by any qualified service center
or qualified technician of your IT or Service department. Instructions for qualified technicians on how to replace or
remove the battery are available from the Sennheiser service partner.
Updating the firmware of the products
You can update the firmware of your headset system and Bluetooth dongle by using the free HeadSetup™ Pro software.
Connect the base station to your computer and install the required software (see page 13).
Updating the firmware of the base station and the headset
1
2
Place the headset into the magnetic holder of the base
station.
Connect the base station via the USB cable with a USB
port of your computer.
Start HeadSetup™ Pro.
HeadSetup™ Pro checks if the installed firmware is the latest version available on the Sennheiser
server. If required, upgrade to the latest version. The headset is automatically updated via the base
station.
Updating the firmware of the Bluetooth dongle BTD 800 USB
Headsetup Pro
Insert the BTD 800 USB into the USB port on the
base station. Some older dongle versions need to
be connected directly to the computer in order to be
updated. “New” dongles can be identified by the two
grey lines on the bottom side of the housing.
Start HeadSetup™ Pro.
HeadSetup™ Pro checks if the installed firmware is the
latest version available on the Sennheiser server. If
required, upgrade to the latest version.