SDW 5000 Series User Guide
Table Of Contents
- Package contents
- Product overview
- Connecting the base station
- Connecting the base station to the mains power supply
- Pairing and charging the headset before first use
- Connecting the base station to a fixed line phone – SDW 5 BS only
- Connecting the base station to a computer
- Connecting the base station to Bluetooth devices – BTD 800 USB only
- Reconnecting/disconnecting Bluetooth
- Connecting an optional USB headset or speakerphone
- Connecting an optional busy light
- Assembling and wearing the headset SDW 10 HS
- Adjusting and wearing the headset SDW 30 HS | SDW 60 HS
- Labeling the headset
- Configuring the headset system
- Setting up and using the headset
- Making calls using the headset system
- Preparing calls - initial settings
- Selecting audio source – fixed line phone/ computer/ mobile phone
- Making a call
- Accepting/rejecting a call
- Transferring calls to connected devices
- Ending a call
- Redialing
- Putting a single active call on hold
- Managing multiple calls - two calls from two audio sources
- Setting up conference call
- Using the dictation mode
- Listening to music using the headset
- Using the motion sensor
- Charging the headset and storing the headset system
- Sharing a workplace
- Cleaning and maintaining the headset system
- If a problem occurs ...
- Specifications
SDW 5000 series headset system
IF A PROBLEM OCCURS ...53
Problem Possible cause Solution Page
Dongle BTD 800 USB
does not accept new
devices (Pairing)
Dongle’s pairing list disturbed
Clear the list of previously paired
devices.
16
Guest headset is not
accepted
Guest headset not accepted on
Master headset
Repeat the procedure and accept the
guest headset on the master.
42
Guest headset accepted too late
on Master headset
Too many Guest headsets in use
Leave the conference with one of the
other headsets by pressing the hook
button on this headset.
Busy light does not light
up
USB port is deactivated: the busy
light socket is linked to the USB
port
Activate the USB port via
HeadSetup™ Pro.
–
If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed solutions,
please contact your local Sennheiser partner for assistance.
To find a Sennheiser partner in your country, search at www.sennheiser.com.
Restoring factory default settings (Reset)
1 2 3 4 5 6 7 8
S1 S2
1 2 3 4 5 6 7 8
S1 S2
10s
Make sure that the base station is powered via USB
cable or power supply unit.
Use a pointed object to press the Set button S1 for
approx. 10 seconds.
The base station factory default settings are restored.