SDW 5000 Series User Guide
Table Of Contents
- Package contents
- Product overview
- Connecting the base station
- Connecting the base station to the mains power supply
- Pairing and charging the headset before first use
- Connecting the base station to a fixed line phone – SDW 5 BS only
- Connecting the base station to a computer
- Connecting the base station to Bluetooth devices – BTD 800 USB only
- Reconnecting/disconnecting Bluetooth
- Connecting an optional USB headset or speakerphone
- Connecting an optional busy light
- Assembling and wearing the headset SDW 10 HS
- Adjusting and wearing the headset SDW 30 HS | SDW 60 HS
- Labeling the headset
- Configuring the headset system
- Setting up and using the headset
- Making calls using the headset system
- Preparing calls - initial settings
- Selecting audio source – fixed line phone/ computer/ mobile phone
- Making a call
- Accepting/rejecting a call
- Transferring calls to connected devices
- Ending a call
- Redialing
- Putting a single active call on hold
- Managing multiple calls - two calls from two audio sources
- Setting up conference call
- Using the dictation mode
- Listening to music using the headset
- Using the motion sensor
- Charging the headset and storing the headset system
- Sharing a workplace
- Cleaning and maintaining the headset system
- If a problem occurs ...
- Specifications
SDW 5000 series headset system
PRODUCT OVERVIEW8
Overview of the headset LED
Headset LED Meaning
2s2s
0.2s 0.2s
3x
3x
3s 3s
• Headset is being charged in the base station
• Headset fully charged in CH 30 charger
2s2s
0.2s 0.2s
3x
3x
3s 3s
Headset is being paired to base station
2s2s
0.2s 0.2s
3x
3x
3s 3s
• Headset switches on
• Headset successfully connected to the base station
2s2s
0.2s 0.2s
3x
3x
3s 3s
Headset switches off
2s2s
0.2s 0.2s
3x
3x
3s 3s
Incoming call
• Outgoing/active call
• Softphone status: BUSY
2s2s
0.2s 0.2s
3x
3x
3s 3s
Music streaming
* The LED is off per default and can be enabled via HeadSetup™ Pro.
Headset is fully charged in the base station
Firmware upgrade
Overview of the dongle BTD 800 USB LED
Dongle LED Meaning
1s1s 1s1s
0.5s 0.5s 0.5s 0.5s
mode 1:
mode 2:
Dongle in pairing mode:
searching for Bluetooth devices to pair and connect
• Search mode 1: Mobile phone
• Search mode 2: Bluetooth headset
2s2s
0.2s 0.2s
3x
3x
3s 3s
Pairing successful
2s2s
0.2s 0.2s
3x
3x
3s 3s
Pairing failed
2s2s
0.2s 0.2s
3x
3x
3s 3s
Dongle tries to connect to a Bluetooth device
Dongle and Bluetooth device connected
2s2s
0.2s 0.2s
3x
3x
3s 3s
• Outgoing/active call
• Music streaming in standard quality
2s2s
0.2s 0.2s
3x
3x
3s 3s
Incoming call
2s2s
0.2s 0.2s
3x
3x
3s 3s
Music streaming in high quality
2s2s
0.2s 0.2s
3x
3x
3s 3s
Microphone of the connected Bluetooth device is muted
Overview of the busy light LED UI 10 BL
Busy light LED Meaning
• Presence status softphone: AVAILABLE
• No active call
• Music streaming
• Presence status softphone: AWAY/ be right back
• Headset out of range
• No headset connected
• Presence status softphone:
BUSY/ Presenting/ Do not disturb
• Active call on softphone, desk phone or mobile phone
• UC* client in meeting
*UC Client = Unified communications client such as Microsoft® Skype for Business