Instruction Manual SKM 500 G3

29
If a problem occurs ...
If a problem occurs ...
If a problem occurs that is not listed in the above table or if
the problem cannot be solved with the proposed solutions,
please contact your local Sennheiser partner for assistance.
To find a Sennheiser partner in your country, search at
www.sennheiser.com under “Service & Support”.
Problem Possible cause Possible solution
Radio micro-
phone
cannot be
operated,
“Locked”
appears on
the display
panel
Lock mode is
activated
Deactivate the lock
mode (see page 14).
No opera-
tion indica-
tion
Batteries are flat or
accupack is flat
Replace the batteries
or recharge the
accupack
(see page 8).
No RF signal
at the
receiver
Radio microphone
and receiver are not
on the same channel
Set the radio micro-
phone to the same
channel as the
receiver.
Synchronize the
radio microphone
with the receiver
(see page 16).
Transmission range
is exceeded
Reduce the distance
between radio micro-
phone and receiving
antennas.
Increase the trans-
mission power
(see page 24).
RF signal is
deactivated
(“RF Mute“)
Activate the RF
signal (see page 14).
RF signal
available,
no audio
signal,
“MUTE”
appears on
the display
panel
Receiver’s squelch
threshold is
adjusted too high
Reduce the squelch
threshold setting on
the receiver.
Radio microphone
doesn’t transmit a
pilot tone
Activate or deacti-
vate the pilot tone
transmission (see
page 24).
Audio signal
has a high
level of
background
noise or
audio signal
is distorted
Radio microphone’s
sensitivity is
adjusted too low/
too high
Adjust the input
sensitivity
(see page 20).