SP 20 ML

FAQ: SP 10/20 + SP 10/20 ML July 2014

Connectivity and user interface

Q: Can I connect the SP 20 to a cell phone and a soft phone at the same time?

A: Yes. The SP 20 acts as a mixer with full duplex, so calls are connected together. Just plug in both USB

and 3.5 mm jack

Q: Does SP 10/20 have Bluetooth?

A: Our philosophy is that SP 10/20 will often be used for in-promptu meetings. This requires quick set-

up which is best achieved by wired connections – just plug-in and talk

Q: My SP 20 don’t turn on when connected via 3.5 mm jack plug to my device. Why?

A: SP 20 turns on when it detects a bias voltage on the microphone terminal. If you just play music for

example, the device may turn off the bias to save power. You can force the SP 10/20 on by press and

hold the red and green buttons for 5 seconds. Please note that SP 20 does NOT turn off automatically

if it has been turned on manually. This can also be used when listening to music from a MP3 player.

Q: Can I play/pause/skip track when I play music on the SP 10/20?

A: On SP 20 it is possible. Use the green button

Q: Can I connect the 3.5 mm jack in SP 20 to deskphones?

A: No. The volume and microphone levels are not guaranteed to match those of the desk phone.

Q: Can I connect the USB plug in SP 10/20 to deskphones with USB port?

A: We only guarantee to work properly with Cisco 8961, 9951 and 9971. You need to change manually

to the Cisco interface type:

 Plug USB into phone

 Simultaneously press “Hook On” (Red button) and “Mute” until all Mute LEDs start to blink

either red or blue

 Red = PC softphone mode, Blue = Cisco mode