Warranty Guide

CONCEPT
SENSA® is a range of specially selected high-quality granite, with a
special protective shield that improves its performance against stains.
We have applied the latest technology to the natural beauty of granite,
improving the product’s performance without altering its look or feel -
the treatment is invisible. Beauty and functionality, all rolled into one.
In addition, the product does not alter over time, and requires no future
treatment. Thanks to the protection, your granite will keep its original
appearance day aer day.
SENSA® TREATMENT
Sensa® Granite comes with a protective treatment to reduce absorption
and thus reduce its susceptibility to staining. The treatment is not a
sealer - it bonds to the surface of the granite in a different way from
conventional sealers.
In contrast with sealing products, the treatment allows the granite to
breathe, penetrating and anchoring itself to the structure of the stone,
conserving its colour and natural beauty.
ADVANTAGES OF THE TREATMENT
• Water and oil repellent
• Invisible
• No need to re-seal aer the initial application
• Chemical bonding to the stone, allowing it to breathe
• Long-lasting
• Unaffected by conventional cleaning products
• No deterioration from UV exposure
• Withstands temperatures of up to 300ºC
PRECAUTIONS
• Do not place very hot objects directly onto the work surface. The
use of a heatproof mat is recommended to avoid marking the stone.
• Any spillage on the work surface should be cleaned up as quickly
as possible.
• Cutting directly on the work surface should be avoided, as it can
cause scratches.
• Do not use highly abrasive cleaning materials such as metal scour-
ers. Wipe the surface gently to avoid scratching.
• Do not use strongly acidic or basic cleaning products, as they may
damage the surface.
MAINTENANCE
The Sensa® treatment means that almost no maintenance of the stone
is required. It is highly stain-resistant. To keep the surface just like it
was on the first day, it must be cleaned regularly using a few drops of a
neutral cleaner or a gentle washing-up liquid.
The best results are obtained wiping gently with a cloth dipped in warm
water to avoid scratching the work surface. Aer cleaning, rinse with
water and dry the surface.
LETTER OF WARRANTY
COSENTINO, S.A.U. guarantees the registered owner of the installed
SENSA® product against mechanical manufacturing defects for a period
of FIFTEEN (15) YEARS as of the date of purchase. Please keep the
purchase invoice.
This Letter of Warranty shall only be fully valid if the consumer has reg-
istered within 60 days following purchase of the product, as specified in
the corresponding paragraph, and submits the original invoice or sales
receipt (indicating the date of sale and the name of the product install-
er), placing the defective product at the disposal of COSENTINO, S.A..U.
To be effective, the warranty must be activated at http://warranty.
cosentino.com
COSENTINO, S.A.U. reserves the right to not offer the free warranty
service if the requirements established in the previous paragraph are
not satisfied or if the information provided by the consumer is false,
incomplete or illegible.
WHAT CASES ARE INCLUDED
IN THE WARRANTY
The obligation of COSENTINO, S.A.U. for a period of FIFTEEN (15) YEARS
to replace the defective product in the terms and conditions specified
herein, with the same features (type of granite, thickness, etc.) as those
of the product acquired by the client. However, if the colour, has been
discontinued, it will be replaced, when possible, by a similar colour avail-
able at that time.
This warranty covers SENSA® surfaces that are installed permanently
in the consumer’s home (or property intended for use other than as a
residence). However, use for flooring, paving and any commercial pur-
pose are not covered by this warranty. It is important that the choice of
colour and finish be final before the purchase is fully agreed, since later
changes of choice are not covered by this warranty.
Letter of Warranty