SENSAPHONE ® IMS-1000 User’s Manual Version 1.
Every effort has been made to ensure that the information in this document is complete, accurate and up-to-date. Sensaphone assumes no responsibility for the results of errors beyond its control. Sensaphone also cannot guarantee that changes in equipment made by other manufacturers, and referred to in this manual, will not affect the applicability of the information in this manual. Copyright © 2007 by Sensaphone First Edition, version 1.9, May 2013 Written and produced by Sensaphone.
Important Safety Instructions Your IMS-1000 has been carefully designed to give you years of safe, reliable performance. As with all electrical equipment, however, there are a few basic precautions you should take to avoid hurting yourself or damaging the unit: • Read the installation and operating instructions in this manual carefully. Be sure to save it for future reference. • Read and follow all warning and instruction labels on the product itself.
IMS-1000 Manual 4. Exercise care in handling batteries in order not to short the battery with conducting materials such as rings, bracelets, and keys. The battery or conductor may overheat and cause burns. 5. Remove main power and telephone connections before replacing the battery. Wichtige Sicherheitshinweise Ein wesentlicher Aspekt bei der Entwicklung Ihres IMS-1000 war die Gewährleistung eines sicheren und zuverlässigen Betriebs über viele Jahre hinweg.
3. Das Gerät wurde fallengelassen oder das Gehäuse ist beschädigt. 4. Das Gerät funktioniert trotz Beachtung der Betriebsanleitung nicht einwandfrei. • Während eines Gewitters kein schnurgebundenes Telefon verwenden. Es besteht Stromschlagrisiko durch Blitzeinschlag. • Gasaustritt niemals telefonisch melden, wenn Sie sich in unmittelbarer Umgebung des Gaslecks befinden. • Um das Feuer- und Verletzungsrisiko zu verringern, die folgenden Anweisungen lesen und beachte: 1.
IMS-1000 Manual FCC Requirements Part 68: The Sensaphone IMS-1000 complies with 47 CFR, Part 68 of the rules. On the back of the unit there is a label that contains, among other information, the Certification Number and the Ringer Equivalence Number (REN) for this equipment. You must, upon request, provide this information to your local telephone company.
Telephone Consumer Protection Act The FCC Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including FAX machines, to send a message unless such message contains, in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message, and the telephone number of the sending machine or s
IMS-1000 Manual The following Copyright applies to the Graphing features of the IMS web page. Portions copyright 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002 by Cold Spring Harbor Laboratory. Funded under Grant P41-RR02188 by the National Institutes of Health. Portions copyright 1996, 1997, 1998, 1999, 2000, 2001, 2002 by Boutell.Com, Inc. Portions relating to GD2 format copyright 1999, 2000, 2001, 2002 Philip Warner. Portions relating to PNG copyright 1999, 2000, 2001, 2002 Greg Roelofs.
3 YEAR LIMITED WARRANTY PLEASE READ THIS WARRANTY CAREFULLY BEFORE USING THE PRODUCT. THIS LIMITED WARRANTY CONTAINS SENSAPHONE’S STANDARD TERMS AND CONDITIONS. WHERE PERMITTED BY THE APPLICABLE LAW, BY KEEPING YOUR SENSAPHONE PRODUCT BEYOND THIRTY (30) DAYS AFTER THE DATE OF DELIVERY, YOU FULLY ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY.
IMS-1000 Manual THE INSTALLATION, OPERATION, USE OF, OR INABILITY TO USE WARRANTORS’ PRODUCTS AND SERVICES, OR FROM THE FAILURE OF THE WARRANTORS’ SYSTEM TO REPORT A GIVEN EVENT OR CONDITION, WHETHER OR NOT CAUSED BY WARRANTORS’ NEGLIGENCE.
Table of Contents Table of Contents Chapter 1: Installation . . . . . . . . . . . . . . 16 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IMS-1000 Manual Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Akkumulator austauschen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 IMS-1000 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Operating Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Communications Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Removing an IP Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Configuring a Network Video Camera . . . . . . . . . . . . . . . . . . . . . . . 41 Alarm Response via the Camera . . . . . . . . . . . . . . . . . . . . . . 41 Camera Snapshots on Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Voice Recording and Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IMS-1000 Manual Chapter 5: IMS-1000 Sensors . . . . . . . . . 56 IMS-4810 IMS-4811 IMS-4812 IMS-4813 IMS-4814 IMS-4820 IMS-4821 IMS-4830 IMS-4840 IMS-4841 IMS-4842 IMS-4850 IMS-4851 IMS-4860 IMS-4861 IMS-4862 IMS-4863 Room Temperature Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Room Temperature Sensor with display (Fahrenheit) . . . . . . . . . . . . . . . . . . . . . . 60 Mini–Temperature Sensor (Fahrenheit) . . . . . . . . . . . . . . . . . . . . . . .
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IMS-1000 Manual Chapter 1: Installation Introduction Congratulations on your purchase of the Sensaphone IMS-1000 Infrastructure Monitoring System. The system is designed to be a comprehensive method of ensuring 100% up-time of your computer systems. By monitoring all aspects of your computer room, including environmental conditions and network equipment, the system will keep you informed of the status of your infrastructure.
Chapter 1: Installation INSTALLATION and CONFIGURATION Physical Description The IMS-1000 is housed in a 14"w x 1.75"h x 7"d enclosure, which is 1 EIA rack-mount space high. Front Panel Layout The front panel contains connections for eight sensor inputs, Ethernet port, and status LEDs.
IMS-1000 Manual Since the sensor produces an analog signal, it must connect directly to the IMS-1000. The path from the sensor to the IMS unit CANNOT pass through a network Hub or Switch. Sensor Input LEDs Each sensor input has two LEDs (red and green) to indicate the present status of the input. The key below describes the multiple modes of operation.
Chapter 1: Installation Output LED The Output LED is a visual indication that the Output Relay has been activated. Alarm LED The Alarm LED is a visual indication that a Power, IP Alarm, or Battery Alarm exists. When blinking this LED indicates that the alarm is un–acknowledged, a “steady–on” led indicates that the alarm is acknowledged. Rear Panel The rear panel is where the main power switch is located. The power adapter attaches to the connector.
IMS-1000 Manual Operating Environment Before you install the IMS-1000 be sure that your operating environment meets the physical requirements of the equipment. Operating Temperature: Humidity: Power: Rack Requirements: Tabletop requirements: 32º–122º Fahrenheit (0º–50º C) 5–90 %RH, non-condensing AC power outlet within 6 Standard 19" equipment rack with supplied mounting bracket hardware. Requires 1.0 EIA rack mount space. Flat area which can support an enclosure 14" wide by 7" deep by 2" high.
Chapter 1: Installation Connecting Sensors The IMS-1000 has eight sensor inputs. Each input can accept any sensor type. Sensors are available to monitor the following: n Temperature n Smoke n Humidity n Security n Water detection n Motion n AC voltage n Air Flow n Alarm contacts from external equipment n Current Draw All IMS-1000 sensors connect to the unit using standard RJ-45 cables. This makes it easy to connect sensors directly to the unit.
IMS-1000 Manual Figure 6: Configuration Change the DHCP Status to Disabled and enter a permanent fixed IP address. Enter the other network settings also. Consult with your network administrator if your unsure of the proper settings. Click Save when done. My network does not support DHCP: If your network does not support DHCP then your IMS-1000 will set its IP address to 192.168.1.250. This address should only be temporarily set.
Chapter 1: Installation IMS-1000. You should now be able to access the following configuration page of the IMS-1000. Point your browser at the following URL: http://192.168.1.250/config.asp Proceed to the Network Configuration section below. 3) Using a network switch that is configured for DHCP server connect both your IMS-1000 and your computer to the switch. Power cycle your IMS-1000. While your IMS-1000 is rebooting, configure your network connection for using DHCP.
IMS-1000 Manual Default Access Level: This setting determines the level of access a user will have if they open the web page without logging-in to the system. The most secure setting is “Login Required” which means a user cannot view or change anything in the system without first logging-in. There are also two read-only modes: Status-View and User-View. Status View: The status-only user can view the current status of the system without being able to view the programming.
Chapter 1: Installation WARNING: DISCONNECT THE POWER CORD FROM THE BACK OF THE UNIT. THERE IS A RISK OF ELECTRICAL SHOCK UNLESS YOU DISCONNECT THE CORD.
IMS-1000 Manual • kleiner Schlitzschraubendreher • Spitzzange • 1⁄4”-Sechskantschlüssel ACHTUNG: AKKUMULATOR NUR DURCH EINEN GELZELLENAKKUMULATOR (12 V, 2,9 AH) ERSETZEN. WARNUNG: VOR AUSTAUSCH DAS NETZKABEL AUF DER RÜCKSEITE DES GERÄTS TRENNEN. ANDERNFALLS BESTEHT STROMSCHLAGGEFAHR. Schritt 1) Das IMS-1000 mit dem Netzschalter auf der Rückseite des Geräts abschalten. Schritt 2) Das Netzkabel von der Rückseite des Geräts trennen. Schritt 3) Das Telefonkabel von der Vorderseite des Geräts trennen.
Chapter 1: Installation IMS-1000 Specifications Operating Specifications Temperature Humidity Power Supply Power Consumption (Type) Power Connection Dimensions Weight Backup Battery Backup Time 32–122°F 5–90% RH non-condensing 9VDC / 1 Amp 10 Watts 2.1mm x 10mm jack 1.75"h x 7"d x 14"w lbs 6V 3.4AH sealed lead acid Up to 3.5 Hours Communications Specifications Ethernet USB Voice / Modem Fax 10/100 Base-T, 10/100Mbps Expansion port 33.6Kbps (optional) Group 3, 14.
IMS-1000 Manual Chapter 2: IMS-1000 Programming Introduction This chapter is designed to help you program and use the IMS-1000 to its fullest potential. The IMS-1000 system helps you maintain, monitor, expedite and control the things that affect your information infrastructure. Default Login To login for the first time open a web browser and enter the IP address of the IMS-1000 into the address bar and hit enter. The default username is admin and the default password is ims1k.
Chapter 2: Configuration If you have the modem installed (IMS-1002) you can also assign a voice message to describe the facility and/or location of the unit. The System Voice ID is the setting that assigns one of your recorded messages as the system ID message. Voice messages must be recorded over the telephone before they can be assigned to points in the system. See Recording Voice Messages for details.
IMS-1000 Manual Click the Enable FTP Web Page Delivery box and fill in the necessary information for your FTP server. Your service provider will have to provide you with the FTP Server name and sub directory where your files will be uploaded. You will also be required to enter your username and password. You can set how often you want the web page to be updated by entering an Interval time. Enter a file name for the web page (e.g. index.html). When you’ve finished, click Save.
Chapter 2: Configuration Enter the telephone number of the IMS-1000 in the Unit Phone Number field. This will appear on alarm messages delivered to numeric pagers and fax machines. Set the Rings Until Answer number. This value determines how many times the line must ring before the IMS-1000 will answer. The Call Delay is the amount of time the IMS will wait before making the first telephone call when an alarm occurs. The Intercall Time is the time the unit waits between outgoing phone calls.
IMS-1000 Manual Fig. 5: User Profile Username: The Username is required to login to the system when security is enabled. The Username can be up to 48 characters. Password: The Password is required to login to the system when security is enabled. The Password can be up to 48 characters. Enable/Disable: If a profile is Disabled the user will not be able to login or access a voice status report.
Chapter 2: Configuration Contact String Select the Contact Type using the drop down arrow. The choices are: Voice, Numeric Pager, Alpha Pager, Fax, Email, and SNMP. Destination: Enter the Telephone Number, E-mail Address, or Server Name/Address for the contact. Voice Calls For most voice calls you can simply enter the telephone number of the person you want called. Consider the location of the IMS-1000 when entering the number.
IMS-1000 Manual ic pager destination, enter your service provider’s TAP modem phone number followed by the letter A and then the pager ID or cell phone number. Example: 6105554500a0504099 Format with a password TAP terminal number + a + pager/telephone number + c + password Example: 18005551234a7775552222cpasswd Contact your service provider if you do not know the data/modem telephone number or the pager ID for your alphanumeric pager.
Chapter 2: Configuration Configuring Environmental Inputs Each IMS-1000 can have up to 8 external sensors connected. The IMS-1000 will automatically identify what sensor type is connected to each input. Note that 4-20mA sensors may require additional programming to fully identify the sensor. To program the environmental input parameters click on the Channels button and select the Environmentals tab. Next, check the box next to the sensor you wish to program and click the Edit button.
IMS-1000 Manual This option minimizes the amount of data collected and maximizes the storage capacity inside the unit. Normal Data Log Interval: This is the interval that data will be logged while the input is within the programmed limits. Alarm Data Log Interval: This is the interval that data will be logged while the input is beyond the programmed alarm limits. (Note: this is regardless of the programmed Recognition Time).
Chapter 2: Configuration Removing/Changing a Sensor Since the IMS-1000 monitors the presence of sensors, you must be careful when removing them to prevent a trouble alarm from occurring. The following procedure is recommended: a) Disable Alarm Delivery for the sensor you wish to change/remove. b) Disconnect the sensor from the IMS-1000. c) Select the Channels to display all of the inputs. Check the box for the sensor to be removed, check the input box and select Delete.
IMS-1000 Manual calls the unit will speak the IP address if it is programmed numerically, however, if it is entered as a Domain Name you must record a custom voice message to identify the alarm. You can also record voice messages for numerically entered IP addresses, in which case the IMS-1000 will only speak the custom message. Listed below are definitions of the parameters used to configure an IP Alarm. IP Enabled/Disabled: This setting determines whether or not the programmed IP Alarm will be tested.
Chapter 2: Configuration Normal Data Log Interval: This is the time interval that data will be logged while the IP device is responding. Alarm Data Log Interval: This is the time interval that data will be logged while the IP device is not responding. Alarm Logic Network devices are monitored by the IMS-1000 by pinging/connecting to programmed IP addresses on a programmable interval. The unit will only attempt to ping/connect to devices which are Enabled.
IMS-1000 Manual DO NOT set the Alarm Reset Time too short, otherwise you will continue to dispatch the same alarm over and over resulting in numerous phone calls, e-mails, etc. Is IP Alarm Enabled? Change Status to Route Down and wait time between attempts Increment retry count, change status to not responding and wait time between attempts Set Status to Normal Update Last Response time and wait time between attempts Change Status to Not Responding, update Last Alarm time.
Chapter 2: Configuration Configuring a Network Video Camera The camera setup page allows you to configure your network cameras for use with the IMS-1000. The unit can capture images from your network camera and attach them to e-mails when an alarm occurs. The IMS-1000 will also provide links on its web page for viewing a snapshot or live video from each configured camera.
IMS-1000 Manual Fig. 11: Camera Alarm Response There are two options to determine the Duration over which snapshots will be sent. If you choose Send Continuously while in alarm you will receive snapshots continuously until the input goes back to normal. If you choose send maximum number of snapshots you will receive a fixed number of snapshots once the alarm is detected.
Chapter 2: Configuration IP Alarms Message 11: “Company XYZ SMTP server” Message 12: “Company XYZ web server” Message 13: “NY office FTP server” .. .. Message 27: “Chicago network Gateway” Identification Message Message 30: “The data center monitoring system in the Chicago office, 14th floor” In this example we have grouped the environmental inputs into message numbers 1-10, the IP Alarm messages into 11-27, and the ID message into 30. Step 2 is to call into the IMS-1000 and record your messages.
IMS-1000 Manual Step 4 is to assign a voice message to each of your environmental inputs and/or IP Alarms. This is done on the channel edit screens for each input. The ID message can be assigned on the System Settings screen. Channel View You can get a quick summary of a particular Environmental input or IP alarm that includes Min/ Max values, Last Alarm time, Last Acknowledge time, present status, most recent events, last 25 datalog records and a graph of that data.
Chapter 2: Configuration Viewing History Datalog and Eventlog history can be viewed by clicking the History button from the main page, then choose the Event log or Data log tab. Use the filters to select which channel to view, the type of records, and the time period - then click the Filter button. Depending on the size of the log this could take some time. Fig.
IMS-1000 Manual The “Invalid Configuration” message will appear if you don’t have both the SMTP Server name and Return Address programmed. These are the minimum programming requirements to send e-mail. If you have at least these two items programmed and the IMS-1000 is unable to deliver the message, then you may have one or more of the following problems: (a) The wrong SMTP server name programmed. (b) The wrong username programmed. (c) The wrong password programmed.
Chapter 2: Configuration 4) Locate the jumper in the center of the circuit board that says “Normal Operation” and “Factory Defaults”. Move the jumper to the Factory Defaults position. Temporarily place the lid on the unit and connect the power cable. Turn the power switch on for 2 minutes. 5) Turn the power switch OFF and disconnect the power cable. Remove the lid. Move the Jumper back to the “Normal Operation” position. Reassemble the lid with the 8 screws. The unit is now reset.
IMS-1000 Manual Modes of Operation The output can be programmed to operate in either manual mode or one of two automatic modes (Alarm Condition or Unacknowledged Alarm). The different operating modes are described below: Manual Mode: The output can be operated by using the IMS-1000 Web Page or via touch-tone command during a voice call-in. Automatic Modes Alarm Condition: The output will turn ON when any of the selected environmental sensors or IP alarms are in alarm, regardless of acknowledgement.
Chapter 2: Configuration Alarm Condition and Unacknowledged Alarm Mode To select one of these modes click the circle labeled Automatic from within the Output Mode section of the screen. Next, click the circle for either Alarm Condition or Unacknowledged Alarm. Next, select the Environmental Inputs and/or IP Alarms that you would like to have control the output. Touch-Tone Control If the output is set to Manual mode you can control it using touch-tone commands over the telephone.
IMS-1000 Manual Chapter 3: Operation After installation and programming have been completed, the Sensaphone IMS-1000 is fully operational. This chapter explains how the IMS-1000 operates. Alarm Delivery and Acknowledgment The IMS-1000 will start with the first profile and attempt to send an alarm message to each contact. The 1000 will then proceed to the next User Profile. All e–mail, fax, snmp, alphanumeric and numeric pager contacts will be sent the alarm message.
Chapter 3: Operation Sample Alarm Messages Sample E-mail alarm message From: IMS1000@Sensaphone.com To: jwilson@abcbank.com Date: Mon, Jan 7, 2008 at 5:18 PM Subject: Alarm Notification from ABC Federal Savings Bank Alarm notification for Humidity - Server Room #2. Low Humidity ALARM at ABC Federal Savings Bank Humidity - Server Room #2 is now 23.6 %RH Level crossed limit of 25.
IMS-1000 Manual Voice Status Report and Touch-Tone Commands The IMS-1000 is capable of delivering a spoken status report when called via telephone. The status report can provide information on both environmental conditions and IP alarms. Sample Status Report To receive a status report, call the unit. The unit will answer and begin speaking and request your User Code. If the unit receives a valid User Code it will continue with several menu options.
Chapter 3: Operation “Enter User Code to acknowledge:” {valid User Code is received} “Alarm Acknowledged. ” {main menu} Call-in Alarm Acknowledgment If you receive an alarm message on your pager or in your voice mail, you can still acknowledge the alarm by calling the unit back and entering your User Code. Note that the Intercall Delay must be set to at least 1 minute in order for the unit to answer a call.
IMS-1000 Manual Chapter 4: SNMP (Simple Network Management Protocol) The IMS-1000 contains an SNMP agent that supports versions (v1 and V2c), over both UDP and TCP transports. Read and write access to most of the IMS-1000 parameters is provided along with the ability to send traps when alarms occur. A complete SNMPv1 MIB is provided on the IMS-1000 CD. The SNMP agent can be enabled or disabled from the network settings screen. The SNMP community strings are also configured on this page.
Chapter 4: SNMP The various values that can be retrieved from an MIB are called MIB variables. Each MIB variable is named by an Object Identifier (OID), which usually has a name in the form of numbers separated by periods (“.”), like this: .1.3.6.1.x.x.xxxx.x.x.x.x... OIDs for all MIB variables can be determined by browsing the MIB. Below are some examples of the more common OIDs in the IMS-1000: Name: .iso.org.dod.internet.private.enterprises.sensaphone Sensaphone OID: .1.3.6.1.4.1.
IMS-1000 Manual Chapter 5: IMS-1000 Sensors IMS-4810 Room Temperature Sensor Installation Instructions Introduction The IMS-4810 temperature sensor is designed to connect to the IMS-1000 and monitor indoor temperatures. The electrical connection between the sensor and IMS-1000 is made via RJ-45 patch cable (not included). The sensor may be mounted either on a wall or to a singlegang electrical box.
Deg C Deg F Chapter 5: IMS-1000 Sensors J2 Figure 1: 4810 with Cable exiting through back of enclosure Hidden cable surface installation Bring the RJ-45 cable through the wall at the mounting location. Remove the sensor cover by turning the two hex screws on the bottom of the sensor housing clockwise. Bring the cable through the back of the sensor and hold the sensor housing against the wall. Use a pencil to mark the hole locations at the top and bottom of the housing. Remove the sensor from the wall.
Deg C Deg F IMS-1000 Manual J2 Figure 2: 4810 with Cable exiting out enclosure bottom Configuration All IMS Solution sensors are auto-configured when you plug them into the IMS-1000. When a new sensor is plugged into the IMS-1000, the configuration is set to the factory default via the Sensor Template. If you have modified these templates, the configuration will be set to the modified configuration.
Chapter 5: IMS-1000 Sensors Sensor Template (factory default) Input Name: Low Temperature Limit: High Temperature Limit: Recognition Time: Reset Time: Data Logging: Voice: Temperature 50º F 85º F 60 Seconds 0 Seconds Active temperature.
IMS-1000 Manual IMS-4811 Room Temperature Sensor with display (Fahrenheit) Installation Instructions Introduction The IMS-4811 temperature sensor is designed to connect to the IMS-1000 and monitor indoor temperatures. The electrical connection between the sensor and IMS-1000 is made via RJ-45 patch cable (not included). The sensor may be mounted either on a wall or to a single-gang electrical box.
Chapter 5: IMS-1000 Sensors Figure 1: 4811 with Cable exiting through back of enclosure Hidden cable surface installation Bring the RJ-45 cable through the wall at the mounting location. Remove the sensor cover by turning the two hex screws on the bottom of the sensor housing clockwise. Bring the cable through the back of the sensor and hold the sensor housing against the wall. Use a pencil to mark the hole locations at the top and bottom of the housing. Remove the sensor from the wall.
IMS-1000 Manual Configuration All IMS Solution sensors are auto-configured when you plug them into the IMS-1000. When a new sensor is plugged into the IMS-1000, the configuration is set to the factory default via the Sensor Template. If you have modified these templates, the configuration will be set to the modified configuration. When a sensor is removed, or the connection is disrupted, the configuration data remains intact but the sensor will go into trouble status and generate a trouble alarm.
Chapter 5: IMS-1000 Sensors IMS-4812 Mini–Temperature Sensor (Fahrenheit) Installation Instructions Introduction The IMS-4812 Mini Temperature Sensor is designed to connect to the IMS-1000 and monitor temperatures in tight locations (for example, inside equipment racks). The electrical connection between the sensor and IMS1000 is made via the attached RJ-45 patch cable. The sensor may be secured inside equipment using doublesided tape (included) or with tie-wraps.
IMS-1000 Manual Sensor Template (factory default) Input Name: Low Temperature Limit: High Temperature Limit: Recognition Time: Reset Time: Data Logging: Voice: Input Class: Temperature 50º F 85º F 60 Seconds 0 Seconds Active temperature.wav Temperature Specifications Range: Humidity: Sensor type: Accuracy: Connector: Housing: Housing dimensions: 64 5–140 degrees F 5–90% RH solid state ic +/- 3 degrees F 7' cable w/RJ-45 plug black plastic 2.13'' l x 0.6'' d x 1.
Chapter 5: IMS-1000 Sensors IMS-4813 Room Temperature Sensor with display (Celsius) Installation Instructions Introduction The IMS-4813 temperature sensor is designed to connect to the IMS-1000 and monitor indoor temperatures. The electrical connection between the sensor and IMS-1000 is made via RJ-45 patch cable (not included). The sensor may be mounted either on a wall or to a single-gang electrical box.
IMS-1000 Manual Figure 1: 4813 with Cable exiting through back of enclosure Hidden cable surface installation Bring the RJ-45 cable through the wall at the mounting location. Remove the sensor cover by turning the two hex screws on the bottom of the sensor housing clockwise. Bring the cable through the back of the sensor and hold the sensor housing against the wall. Use a pencil to mark the hole locations at the top and bottom of the housing. Remove the sensor from the wall.
Chapter 5: IMS-1000 Sensors Configuration All IMS Solution sensors are auto-configured when you plug them into the IMS-1000. When a new sensor is plugged into the IMS-1000, the configuration is set to the factory default via the Sensor Template. If you have modified these templates, the configuration will be set to the modified configuration.
IMS-1000 Manual IMS-4814 Ultra Low Temperature Sensor Installation Instructions Introduction The IMS-4814 Ultra Low Temperature Sensor is designed to connect to the IMS-1000 and monitor temperatures in refrigerators or freezers. The electrical connection between the sensor and IMS-1000 is made via the attached RJ-45 patch cable. The sensor probe may be secured inside equipment using the included clamp or it may be hung using tie wraps.
Chapter 5: IMS-1000 Sensors Caution: Removing a sensor for less than 60 seconds does not produce a trouble alarm. Removing or unplugging a sensor for more than 60 seconds or plugging in a different sensor at any time will cause a trouble alarm.
IMS-1000 Manual IMS-4820 Room Humidity Sensor Installation Instructions Introduction The IMS-4820 humidity sensor is designed to connect to the IMS-1000 and monitor indoor humidity levels. The electrical connection between the sensor and IMS1000 is made via RJ-45 patch cable (not included). The sensor may be mounted either on a wall or to a singlegang electrical box.
Chapter 5: IMS-1000 Sensors Figure 1: 4820 with Cable exiting through back of enclosure Hidden cable surface installation Bring the RJ-45 cable through the wall at the mounting location. Remove the sensor cover by turning the two hex screws on the bottom of the sensor housing clockwise. Bring the cable through the back of the sensor and hold the sensor housing against the wall. Use a pencil to mark the hole locations at the top and bottom of the housing. Remove the sensor from the wall.
IMS-1000 Manual Configuration All IMS Solution sensors are auto-configured when you plug them into the IMS-1000. When a new sensor is plugged into the IMS-1000, the configuration is set to the factory default via the Sensor Template. If you have modified these templates, the configuration will be set to the modified configuration. When a sensor is removed, or the connection is disrupted, the configuration data remains intact but the sensor will go into trouble status and generate a trouble alarm.
Chapter 5: IMS-1000 Sensors IMS-4821 Room Humidity Sensor with display Installation Instructions Introduction The IMS-4821 humidity sensor is designed to connect to the IMS-1000 and monitor indoor humidity. The electrical connection between the sensor and IMS-1000 is made via RJ-45 patch cable (not included). The sensor may be mounted either on a wall or to a single-gang electrical box.
IMS-1000 Manual Figure 1: 4821 with Cable exiting through back of enclosure Hidden cable surface installation Bring the RJ-45 cable through the wall at the mounting location. Remove the sensor cover by turning the two hex screws on the bottom of the sensor housing clockwise. Bring the cable through the back of the sensor and hold the sensor housing against the wall. Use a pencil to mark the hole locations at the top and bottom of the housing. Remove the sensor from the wall.
Chapter 5: IMS-1000 Sensors Configuration All IMS Solution sensors are auto-configured when you plug them into the IMS-1000. When a new sensor is plugged into the IMS-1000, the configuration is set to the factory default via the Sensor Template. If you have modified these templates, the configuration will be set to the modified configuration.
IMS-1000 Manual IMS-4830 Water Detection Sensor Installation Instructions Introduction The IMS-4830 Water Detection Sensor protects your server and equipment from damaging water leaks from malfunctioning HVAC systems, cafeteria accidents, or any general plumbing failures in your facilities. The IMS-4830 is powered directly by the IMS-1000 unit.
Chapter 5: IMS-1000 Sensors You can cascade up to three Water Detection Sensors from a single IMS input channel. This is useful if there is a large distance between each sensor and you don’t want to use up additional IMS inputs for individual sensors. Simply connect an RJ-45 cable to the Next Sensor jack on the first sensor to the IMS jack of the second sensor. See Figure below. Figure 1: Sensor connections Mounting The sensor can be mounted to a wall or lie flat on the floor.
IMS-1000 Manual Caution: Removing a sensor for less than 60 seconds does not produce a trouble alarm. Removing or unplugging a sensor for more than 60 seconds or plugging in a different sensor at any time will cause a trouble alarm. Sensor Template (factory default) Input Name: Recognition Time: Reset Time: Data Logging: Voice: Input Class: Water Sensor 3 Seconds 0 Seconds Active water sensor.
Chapter 5: IMS-1000 Sensors IMS-4840 External Power Sensor Installation Instructions Introduction The IMS-4840 External Power Sensor lets you monitor power anywhere within your infrastructure. It reports any loss of power and measures the current voltage in the circuit, allowing you to know the status of each server rack and even of your remote UPS. Any failed generator starts are reported to you immediately. The IMS-4840 can monitor voltage from 0–250VAC 50/60Hz.
IMS-1000 Manual Figure 1: Connections to the IMS-4840 Mounting The sensor can be mounted to a wall or lie flat on the floor. To mount the sensor to a wall, install the two drywall anchors (if necessary) and attach the Power Sensor using the two #6 tapping screws. When installing the sensor on the floor, attach the four rubber feet to the bottom of the enclosure.
Chapter 5: IMS-1000 Sensors Configuration All IMS Solution sensors are auto-configured when you plug them into the IMS-1000. When a new sensor is plugged into the IMS-1000, the configuration is set to the factory default via the Sensor Template. If you have modified these templates, the configuration will be set to the modified configuration.
IMS-1000 Manual IMS-4841 15A High Current Sensor Installation Instructions Introduction The IMS-4841 15A Current Sensor lets you monitor current consumption of a particular device or circuit anywhere within your infrastructure. It reports the actual current flow in the circuit, allowing you to know the status of each server rack and even of your remote UPS. Any failed generator starts are reported to you immediately.
Chapter 5: IMS-1000 Sensors Mounting The sensor can be mounted to a wall or lie flat on the floor. To mount the sensor to a wall, install four drywall anchors (if necessary) and attach the Current Sensor using four #6 tapping screws. 2.166 6.732 Figure 2: Mounting the sensor Configuration All IMS Solution sensors are auto-configured when you plug them into the IMS-1000. The 15A Current Sensor will identify itself as a 4-20mA transducer.
IMS-1000 Manual Sensor Template (factory default) Input Name: Transducer High Limit: 100 Low Limit: 0 Recognition Time: 60 Seconds Reset Time: 0 Seconds Data Logging: Active Voice: none Input Class: Other Specifications Range: 0–15 Amps (0-250 VAC, 50/60 Hz) Operating Temperature: 5-104°F (-15 to 40°C) Operating Humidity: 0-95% RH, non–condensing Accuracy: ± 2% (from 1-100% of full–scale output Power Connection: IEC320-C14 inlet / IEC320-C13 outlet IMS Connection: RJ-45 Housing: Black plastic with mountin
Chapter 5: IMS-1000 Sensors IMS-4842 20A High Current Sensor Installation Instructions Introduction The IMS-4842 20A Current Sensor lets you monitor current consumption of a particular device or circuit anywhere within your infrastructure. It reports the actual current flow in the circuit, allowing you to know the status of each server rack and even of your remote UPS. Any failed generator starts are reported to you immediately.
IMS-1000 Manual 2.166 6.732 Figure 2: Mounting the sensor Configuration All IMS Solution sensors are auto-configured when you plug them into the IMS-1000. The 20A Current Sensor will identify itself as a 4-20mA transducer. On the Properties screen for this sensor you must select the sensor type: Current Sensor. When a sensor is removed, or the connection is disrupted, the configuration data remains intact but the sensor will go into trouble status and generate a trouble alarm.
Chapter 5: IMS-1000 Sensors IMS-4850 Dry Contact Bridge Installation Instructions Introduction The IMS-1000 Dry Contact Bridge allows you to connect a dry contact alarm from any device to your IMS-1000. The Dry Contact Bridge is compatible with Normally Open and Normally Closed contacts. The electrical connection between the sensor and IMS-1000 is made via RJ-45 patch cable (not included). The sensor may be mounted either on a wall or rest on the floor.
IMS-1000 Manual Caution: The IMS sensors are not TCP/IP devices and therefore should not be connected directly to any wiring infrastructure that is connected to network equipment such as a hub, router, or switch. Sensors use RJ-45 plugs and cables similar to those used with Ethernet devices. Mounting The Dry Contact Bridge can be mounted to a wall or lie flat on the floor. To mount it to a wall, install the two drywall anchors (if necessary) and attach the bridge using the two #6 tapping screws.
Chapter 5: IMS-1000 Sensors Sensor Template (factory default) Input Name: Recognition Time: Reset Time: Data Logging: Voice: Input Class: Contact Bridge 3 Seconds 0 Seconds Active dry contact.
IMS-1000 Manual IMS-4851 4–20mA Bridge Installation Instructions Introduction The IMS-1000 4–20mA Bridge allows you to connect a 4–20mA transducer to your IMS-1000. The 4–20mA Bridge features optical isolation between the input and the IMS-1000, which ensures trouble-free operation and safety. The electrical connection between the bridge and IMS‑1000 is made via RJ-45 patch cable (not included). The bridge may be mounted either on a wall or rest on the floor.
Chapter 5: IMS-1000 Sensors Figure 2: Connections to the IMS-4851 Caution: The IMS sensors are not TCP/IP devices and therefore should not be connected directly to any wiring infrastructure that is connected to network equipment such as a hub, router, or switch. Sensors use RJ-45 plugs and cables similar to those used with Ethernet devices. Mounting The 4-20mA Bridge can be mounted to a wall or lie flat on the floor.
IMS-1000 Manual Caution: Removing a sensor for less than 60 seconds does not produce a trouble alarm. Removing or unplugging a sensor for more than 60 seconds or plugging in a different sensor at any time will cause a trouble alarm.
Chapter 5: IMS-1000 Sensors IMS-4860 Door Switch Installation Instructions Introduction The IMS-1000 Door Switch with bridge enables your IMS-1000 to detect if any unauthorized entry or intrusion has occurred. The bridge may be mounted either on a wall or rest on the floor. The switch is mounted to doors or windows you wish to monitor. The electrical connection between the bridge and IMS-1000 is made via RJ-45 patch cable.
IMS-1000 Manual Mounting the Bridge The bridge may be mounted directly on a surface using double-sided foam tape (included) or it may be secured to equipment using tie-wraps. The choice depends on your specific application. Cabling The Door Switch connects to the IMS-1000 via an RJ-45 cable (e.g. CAT5 cable) from the bridge. The connection from the bridge to IMS-1000 can utilize your existing network wiring infrastructure. For example, the switch may be installed in another room or another floor.
Chapter 5: IMS-1000 Sensors Sensor Template (factory default) Input Name: Recognition Time: Reset Time: Data Logging: Voice: Input Class: Contact Bridge 3 Seconds 0 Seconds Active dry contact.wav Other Specifications Bridge: Input: Source/Sense Voltage: Source/Sense Current: Cable/Connector: Operating Temperature Range: Housing: Normally Open or Normally Closed dry contact 14VDC 10mA 7' cable with RJ-45 plug 32–122 deg F (0-50 degC) Black plastic 2.13" x 0.6" x 1.
IMS-1000 Manual IMS-4861 Passive Infrared Detection Sensor Installation Instructions Introduction The IMS-4861 Passive Infrared Detection Sensor is a dual-element passive infrared intrusion detector for use in electronic security systems. It reduces false alarms by eliminating background noises and nuisance stimuli. The IMS-4861employs variable pulse-count adjustment, thus making it adaptable for use both inside and outside of server/equipment rooms. It is designed to connect to the IMS-1000.
Chapter 5: IMS-1000 Sensors Bracket Cover Ceiling Mounting Holes Wire Access Hole Wire Access Slot Wall Mounting Slots Figure 1: Mounting bracket Run all cable wiring to the sensor through either the Wire Access Slot (wall mounted), or the Wire Access Hole (ceiling mounted). The sensor can also be attached directly to a wall or corner without the bracket.
IMS-1000 Manual PULSE/AUTO: Pulse Count Jumper Jumper in position 1 (to the right): Jumper setting for a stable environment without air drafts. Jumper in position AUTO (to the left): Setting for a harsh environment.
Chapter 5: IMS-1000 Sensors IMS-4862 Smoke Detector Sensor Installation Instructions Introduction The IMS-4862 Smoke Detector Sensor is designed to connect to the IMS-1000 and monitor for smoke in indoor environments. The electrical connection between the sensor and IMS-1000 is made via the attached RJ-45 patch cable. The sensor may be secured to a wall or ceiling (hardware not included). Cabling The Smoke Detector Sensor comes with an attached 7' cable with an RJ-45 plug on the end.
IMS-1000 Manual Sensor Template (factory default) Input Name: Recognition Time: Reset Time: Data Logging: Voice: Input Class: Smoke Detector 10 Seconds 0 Seconds Active smoke detector.wav Smoke Specifications Sensitivity: Contact Rating: Heat sensor rating: Operating voltage: Maximum ambient temperature: Power-up time: Housing: Housing dimensions: 100 2.0 ± .37% - .39% /ft. 2 AMP 28 VDC or 120 VAC resistive Fixed 135º F (57ºC) rate of rise > 15ºF/min. (8.3ºC/min.) 8.5–33 VDC, 10% max. ripple 100ºF (37.
Chapter 5: IMS-1000 Sensors IMS-4863 Airflow Sensor Installation Instructions Introduction The IMS-4863 Airflow Sensor lets you monitor the movement of air in cooling ducts or inside equipment cabinets. It reports the relative air flow passing the sensor over a range of 0 to 100%, allowing you to monitor the operation of your cooling and ventilation systems. Cabling The Airflow Sensor connects to your unit via a RJ-45 cable (e.g. CAT5 cable).
IMS-1000 Manual Sensor Template Input Name: Transducer High Limit: 100 Low Limit: 0 Recognition Time: 60 Seconds Reset Time: 0 Seconds Data Logging: Active Specifications Range: 0-100 % Operating Temperature: 32 to 80°F (0 to 26.5°C) Operating Humidity: 0 to 80% RH, non-condensing IMS Connection: RJ-45 Housing: Black plastic with mounting ears Dimensions: 4.2” x 1.6” x 0.
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IMS-1000 Manual Appendix A: Weekly Testing Procedure We recommend that you test your IMS-1000 system weekly to be sure it is functioning properly. This will ensure that when a problem arises the IMS-1000 will be ready to alert the appropriate personnel. A test log template is included at the back of this manual. There are several tests that can be performed: 1) Call the unit and listen to the Status Report. This will test the unit’s ability to answer the phone and speak a message.
Appendix B: Troubleshooting Appendix B: Troubleshooting Software Why does my IMS-1000 begin dialing as soon as I turn it on? n IMS-1000 will only dial to deliver an alarm message. An unacknowledged alarm exists, and IMS-1000 is trying to deliver an alarm message. Why can’t I connect with my IMS-1000 using my Ethernet network? n The IMS-1000’s network settings may be incorrect. Verify the IP address, Gateway, DNS, and Subnet mask settings. n There may be a network IP address conflict.
IMS-1000 Manual Appendix C: IMS-1000 Accessories The accessories listed below are available from Phonetics, Inc. and our authorized distributors. Other dry contact sensors, designed for more specialized applications, may also be used. Commercial/industrial electrical supply houses can provide devices to monitor virtually any condition. For further information, contact Sensaphone Customer Service at 610.558.2700. 106 Part Number Description BAT-0006 6V 3.
Appendix D: Accessories Appendix D: IMS-1000 OID Information Environmental Input Name Environmental Input 1 Name .1.3.6.1.4.1.8338.1.1.3.1.6.1.1.15.3.0 Environmental Input 2 Name .1.3.6.1.4.1.8338.1.1.3.1.6.1.1.15.5.0 Environmental Input 3 Name .1.3.6.1.4.1.8338.1.1.3.1.6.1.1.15.7.0 Environmental Input 4 Name .1.3.6.1.4.1.8338.1.1.3.1.6.1.1.15.9.0 Environmental Input 5 Name .1.3.6.1.4.1.8338.1.1.3.1.6.1.1.15.11.0 Environmental Input 6 Name .1.3.6.1.4.1.8338.1.1.3.1.6.1.1.15.13.
IMS-1000 Manual Environmental Input Units Environmental Input 1 Units .1.3.6.1.4.1.8338.1.1.3.1.6.1.1.19.3.0 Environmental Input 2 Units .1.3.6.1.4.1.8338.1.1.3.1.6.1.1.19.5.0 Environmental Input 3 Units .1.3.6.1.4.1.8338.1.1.3.1.6.1.1.19.7.0 Environmental Input 4 Units .1.3.6.1.4.1.8338.1.1.3.1.6.1.1.19.9.0 Environmental Input 5 Units .1.3.6.1.4.1.8338.1.1.3.1.6.1.1.19.11.0 Environmental Input 6 Units .1.3.6.1.4.1.8338.1.1.3.1.6.1.1.19.13.0 Environmental Input 7 Units .1.3.6.1.4.1.8338.1.1.3.
Appendix D: Accessories IP Alarm Address IP Alarm 1 Address .1.3.6.1.4.1.8338.1.1.3.1.6.1.1.7.2.0 IP Alarm 2 Address .1.3.6.1.4.1.8338.1.1.3.1.6.1.1.7.4.0 IP Alarm 3 Address .1.3.6.1.4.1.8338.1.1.3.1.6.1.1.7.6.0 IP Alarm 4 Address .1.3.6.1.4.1.8338.1.1.3.1.6.1.1.7.8.0 IP Alarm 5 Address .1.3.6.1.4.1.8338.1.1.3.1.6.1.1.7.10.0 IP Alarm 6 Address .1.3.6.1.4.1.8338.1.1.3.1.6.1.1.7.12.0 IP Alarm 7 Address .1.3.6.1.4.1.8338.1.1.3.1.6.1.1.7.14.0 IP Alarm 8 Address .1.3.6.1.4.1.8338.1.1.3.1.6.1.1.7.
IMS-1000 Manual Appendix E: Returning an IMS Unit for Repair In the event that any of your Sensaphone IMS-1000 units does not function properly, we suggest that you do the following: 1) Record your observations regarding the individual unit’s malfunction. 2) Call the Technical Service Department at 610.558.2700 prior to sending the unit to Senaphone for repair. If the unit must be sent to Senaphone for Servicing, please do the following: 1) Turn the power switch on the rear of the unit Off.
Index A Accessories 104 Alarm Delivery & Acknowledgment 50–52 Acknowledgment 50 Sample Alarm Messages 51–53 Environmental Input Alarm Logic 38–39 Message Pop-Ups 48–49 Response Camera Snapshots on Alarm 44–45 Trouble Alarms 39 Programming Alarm Parameters 39–40 Removing 43 Q Quick Start Guide Configure the Unit Properties 31 Default Username and Password 31 R Realtime Strip Chart 38 C S Canadian Department of Communications Statement vii Sensors 56–101 IMS-4810 Room Temperature Sensor 56–59 Cabling 5
IMS-1000 Manual Specifications & Defaults 81–101, 84–101, 86–101 IMS-4850 Dry Contact Bridge 82–84 Cabling 87–88 Configuration 88 Mounting 88 Specifications & Defaults 89–101 Wiring the Contact 87 IMS-4851 4-20mA Bridge Cabling 90–91 Configuration 91–92 IMS-4851 4-20mA Bridge 90–92 Mounting 91 Specifications & Defaults 92–101 Wiring the Transducer 90 IMS-4860 Door Switch 93–95 Cabling 94 Configuration 94 Mounting 93–94 Specifications & Defaults 95–101 IMS-4861 Passive Infrared Detection Sensor 96–98 Cabling
Test Log
