User manual

Problem Solution

The CALC light

ashes.

You have pressed the 1-cup button and the 2-cup button at the same time.

This started the descaling cycle. If you did not intend to start the descaling

cycle, simply press the on/off button to switch off the machine. If you did

intend to start the descaling cycle, do not interrupt this cycle but let the

appliance operate until the water reservoir is empty.

The CALC light does

not go out after

descaling.

The CALC light does not go out if the descaling procedure has not been

performed correctly. To perform the descaling procedure correctly:

1. Make sure that you do not interrupt the descaling cycle or switch off or

unplug the machine during the descaling cycle. During the descaling cycle,

hot water comes out of the coffee spout at intervals and the machine stops

descaling 3 to 4 times to let the descaling mixture act and to heat up again.

2. Make sure that you start the descaling cycle by pressing the 1-cup

button and the 2-cup button at the same time. See chapter ‘Descaling’ for a

complete description of the descaling procedure.

3. Make sure that you use three full water reservoirs to complete the

descaling procedure: one reservoir lled with descaling mixture and two

reservoirs lled with fresh water.

The on/off button

continues to ash

rapidly.

Make sure that there is enough water in the water reservoir and that the

water reservoir is placed properly.

Make sure that the ambient temperature is not lower than 5°C. If it is, the

machine does not function properly.

Water leaks from the

coffee machine.

If you notice coffee or water leaking from your SENSEO

machine, try to

establish where the leakage occurs. This is important, as the location of the

leakage determines the solution.

1. If the leakage occurs near the lid or the spout, make sure that:

1a. The sieve in the centre of the pod holder is not clogged. If it is, unclog

the sieve by holding the pod holder under a running tap.

1b. The coffee pod has been put properly in the centre of the pod holder.

1c. The sealing ring has not got stuck under the edge of the water

distribution disc (see gure 1 at the beginning of this user manual).

1d. The spout and the coffee collector have been placed correctly.

2. If the leakage occurs near the bottom of the water reservoir or under the

machine, make sure that: