User manual

Sensorsoft Alert User Manual
Root User
The root username is used to login to Alert’s Linux shell. The default root password is sensorsoft. It is
recommended that you change the root password on the Sensorsoft Alert appliance as soon as possible.
The following procedure outlines how to do this.
Changing the root password
1. Connect to the Sensorsoft Alert appliance through Secure Shell or through the serial console. If the
Alert appliance has not been configured with valid IP settings, then you must connect to it through the
serial console (See the section Connecting to the Alert Serial Console).
2. Login as: root
3. At the prompt, type passwd and then press Enter
4. Enter your new root password and then confirm it by entering it one more time.
5. At the command prompt, type saveconf and then press Enter
6. Your new root password is now activated. You will need this password to login to the Alert appliance
through Secure Shell or the serial console.
Recovering from a lost root password
Model SSA7001
If
you have changed the root password of your Alert appliance from the default: sensorsoft, you will need
to recover by using the following procedure:
1. If the Alert appliance is currently running, then shut it down using the web interface (Refer to section
Appliance Shutdown and Reboot for how to do this). If you have lost the Alert appliance’s web
password then simply skip this step.
2. Connect to the Sensorsoft Alert appliance though the serial console (Refer to section Connecting to the
Alert Serial Console).
3. At the command prompt, type passwd and then press Enter.
4. Enter your new root password and then confirm it by entering it one more time.
5. At the command prompt, type saveconf and then press Enter.
6. At the command prompt, type reboot and then press Enter. The appliance will now reboot.
7. After the Alert appliance reboots, your new root password will be activated. You will need this
password to login to the Alert appliance through Secure Shell.
Models SSA7004 and SSA7008
If you have changed the root password of your Alert appliance from the default: sensorsoft, you will need
to recover by following the procedure below. To begin, you need the following items:
 A host computer with a spare serial port.
 The P/N C4003 adaptor or the P/N C4005 adaptor. Both of these adaptors came with your
Alert appliance, and are gray colored. The P/N C4003 adaptor has a DB-9F connector. The
P/N C4004 adaptor has DB-25F connector. Choose the one that fits the spare serial port of
your host computer.
45