User's Manual
Table Of Contents
- Sensus AR5000 User’s Guide
- Contents
- About the AR5000
- Device Care & Handling
- Use the Hand-Held Device
- Configuring the AR5000
- Link the AR5000 to a TouchRead Device (SmartGun/AutoGun)
- To link a TouchRead device...
- Change the Display Font & Size
- To change the font and size...
- Adjust the Display
- To switch the backlight on/off...
- To adjust the contrast on the screen...
- View the Battery Status
- To view the battery status...
- View the Current HHD ID & User
- To view the HHD and operator IDs...
- View the Date & Time
- To view the date and time...
- Set Up & Use the Communication Stand
- Charge the AR5000
- Contact Customer Support
- Collect Meter Data
- Start Collecting Data
- Manage Reading Scenarios
- Enter Data
- Enter Manual Readings
- To enter a manual reading...
- Enter TouchRead Readings
- To enter a TouchRead...
- Enter RadioRead Readings (AR5002 only)
- To enter a RadioReading...
- Enter Notes
- To enter a note...
- Mark Locations
- To Mark/Unmark an address...
- Answer Questions
- To answer a question...
- Add New Meters to Route
- To add a new meter ID...
- Find Route Information
- About the AR5000
- Index
Sensus AR5000 User’s Guide 1-27
Contact Customer Support
Contact Customer Support
This User Guide provides the majority of reference
information that you need to operate and maintain the
Sensus AR5000. However, there may encounter some
situation where you can not find the answers to your
equipment questions in the User’s Guide. In those cases, you
have three options for finding more information.
• www.Sensus.com - The company’s web site is a good
resource for news and up-to-date information on Sensus,
along with the latest on the complete line of Sensus
products and services.
• Telephone Support - Telephone support is available
Monday through Friday, from 8:00 a.m. until 7:00 p.m.
Eastern. Call 1-800-METER IT (638-3748) and select
Option 2.
• E-mail Support - If you are trying to reach Sensus
Customer Support after regular business hours, you can E-
mail your questions to amr.support@sensus.com.